Box, Dropbox, and Google Drive are not DAM systems

  • 20-Dec-2016

The need to quickly and easily share files has given rise to consumer-oriented cloud services such as Dropbox and Google Drive. These offerings are simple to use, usually require no up-front investment, run off a public cloud, and provide lightweight document and collaboration services. But they are not digital asset management systems.

During the last year, several cloud-file sharing services, Box.com in particular, began claiming their cloud file-sharing services (CFS) were also digital asset management (DAM) systems. Some may be fooled into believing this. Much like fake news can sway an election, fake marketing can also sway an enterprise software selection team.

More to DAM Than Sharing Files

DAM technology too often gets perceived as merely an image repository. This is a shallow view — like saying that a person sitting in a hot tub and kicking his legs constitutes swimming. Actual swimming includes a whole lot more than that, just as digital asset management consists of far more than just putting images in a central searchable repository. So let’s say it clearly: Box.com is not a DAM. Google Drive is not a DAM. Dropbox is not a DAM. 

It’s a good time to remind everyone of the 10 core characteristics of a DAM, which the board of the DAM Foundation ratified several years ago to set a standard for the baseline functionality of a DAM. Many vendors that have been tested against this standard have failed (about 35% of the 100+ vendors), in particular on the following characteristics:

  1. Versioning: while some CFS systems enable check in/check out, they don’t always allow for rollback to a prior version in its entirety
  2. Transform / transcode: one of the key time-saving features of a true DAM is the ability to transform hundreds of different media and image formats into a different, channel-specific format and push to distribution channels. Your CFS system may allow you to transform a Word document or a PPT deck to a PDF, but that doesn’t do much for a major advertising agency or a broadcaster
  3. Embedded metadata: CFS systems don’t allow for a rich metadata model for images and video, and unlike fully-functional DAMs, you can’t embed the metadata when the files leave the system

That’s not to say that DAM systems couldn’t benefit from gaining some of the features of CFS systems. To that end, vendors such as Bynder and ADAM both have added a desktop tool that offers CFS-like features such as desktop and offline synch. WebDAM, meanwhile, offers a direct integration with Box.

Get the Real Story

If you’re looking to better understand DAM Fundamentals, be sure to pick up a copy of my book as a holiday gift to yourself.

If you’re looking to make the case to invest in a fully-functional DAM for your organization, use RSG's research, which equips you with all the details to outline the features and advantages that 30+ DAM vendors have over a CFS system.

 

Our customers say...

"This research is an excellent review of the DAM technology marketplace. For anyone considering a DAM deployment or taking the next steps to build on an existing system, RSG's Digital Asset Management Research is an essential reference. Whatever your background or role in your particular project, you will find the information and answers that you are looking for."

John Gaylor, Head of Product Marketing, Gorkana Group

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