Every employee hates email overload, but we all still use it, often heavily, on a daily basis. Not surprisingly, email has become the bête noire of enterprise social advocates. Shouldn't people be working out loud in open enterprise digital forums?
In the kick-off to a recent debate with noted guru Dion Hinchcliffe we tackled the issue head on. Dion made a passionate case for sunsetting email, buttressed by an interesting historical chart tracing patterns of enterprise communications technology.
I had to take the contra position (though I don't love email either) and argued that the medium is not the problem. We need to rethink our communications patterns, but killing email may only need to a profusion of other inboxes, and more complexity in an employee's life not less.
The debate addressed nine other enterprise conundrums. You can watch the entire hour on-demand here.