What Enterprise Social-Collaboration Customers Think

  • 22-Jun-2016

RSG conducted a survey in Q1 to obtain practitioner perspectives on key enterprise collaboration and social software-related themes. Nearly 150 enterprise social-collaboration leaders from around the world weighed in.

The findings offer some very fascinating insights into to use case maturity, cloud adoption, mobile-enablement, social-collab toolsets, departmental involvement, and much more. There's also some surprising results on your peers' future plans for their SharePoint estates.

RSG Enterprise Collaboration and Social Software Survey 2016 Findings

Figure: RSG Enterprise Collaboration and Social Software Survey 2016 Findings.

Sneak Peek into Select Takeaways

Enterprise customers have built solid foundations for employee digital collaboration, but struggle to adopt more advanced, social- and mobile-enabled use cases and have barely begun to transition to creating holistic employee-centered digital workplaces:

  • An impressive two-thirds of collaboration projects are completed as planned
  • 59% of respondents say they have sufficient internal expertise
  • But social networking-oriented applications are roughly only half as mature as collaboration services
  • Only 14% of enterprises have mobile-enabled all key social-collaboration applications
  • 45% of all customers are not fully utilizing their social-collaboration toolsets
  • Only one in eight enterprises consider their digital workplaces to be employee-centered

The full results, including the SharePoint analyses, are available to RSG subscribers here.

If you're not an RSG subscriber, you can obtain summary results here.



Our customers say...

"Microsoft promises a number of social-collaboration services, but it doesn't necessarily deliver on all those promises to the extent customers hope or expect. The Real Story Group, the leading vendor-neutral analyst firm in the country, addresses exactly what people can expect from SharePoint and Office 365."

Hugh McKellar, Editor, KMWorld Magazine

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