Before content management, before document management, even before relational databases, there was...electronic search and retrieval. This 40+ year-old discipline can teach us almost everything we need to know about using technology to improve our work and lives. And one person has been tracking it for the duration. Each month from rural Kentucky, USA, Stephen Arnold unfurls his long experience to debunk CRM, "enterprise" search, Windows XP, and many other fads. Don't let the funny name of his eZine -- "Xenky" -- deter you from subscribing...
Read the November "Xenky" bulletin