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Omnichannel Stack Advisory

Do you have the right tools and architecture? This unique service offers you a mix of tough vendor evaluations, regular advice, custom research, and (optionally) peer support — all from the most independent analyst firm around.

Benefits

Optimize your Marketing and CX technology stack for the omnichannel world.

  • Build business case for truly enterprisewide services
  • Uncover strategic gaps
  • Identify the right technology segments for future investment
  • Choose the right vendors
  • Rationalize competing and overlapping toolsets
  • Draw the right lines among marketing and engagement clouds
  • Stay on top of the most meaningful trends and tools
  • Respond intelligently to feature and tool requests
  • Benchmark capabilities

Is This You?

You own or manage the stack. You work every day to define service boundaries, rationalize toolsets, and evaluate new and emerging technologies to meet your omnichannel future.

Stacey the Stacker

RSG helps you answer the questions and inform your peers with the real story, as an independent, outside advisor.

Pricing starts at $30k/year

Features

Research

  • 5 seat licenses to vendor evaluations for all covered marketplaces
  • RealQuadrant short-list tool
  • Stack reference models
  • Custom research project or vendor assessment

On-going Advisory

  • RFP reviews
  • Shortlist validation / recommendations

Benchmarking

  • RealScore benchmarking tool
  • Quarterly check ins

Pricing starts at $30k/year

Executive Council

Apply to join an unparalleled peer group of stack owners for candid, confidential lesson sharing and education.

MD