User Management: Access Control and Entitlements

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Almost any large enterprise software application that's intended to be accessed by multiple users will include some kind of user management model applying "groups' and "roles." Unfortunately, vendors tend to be somewhat haphazard with this vocabulary; some vendors use the term role to refer to what others might call a group, and vice versa. Software makers also talk about rights and entitlements, which are frequently used interchangeably -- even though they are conceptually distinct.