2017 Enterprise Collaboration and Social Software Marketplace Analysis
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The enterprise collaboration and social software market saw growing maturity, the entry of newer players in 2016, and enterprises are still discovering unmet and newer requirements (e.g., group chat) in this space. Vendors are responding by experimenting with new business and delivery models, highlighted most notably by Microsoft, which now takes a cloud-first approach to enterprise collaboration (that most of its peers are mimicking).