I'm in the middle of reviewing feedback for a number of ECM product evaluations that I'm presently updating.  The upgrade from minor version to minor version (1.7 to 1.8 etc) is usually heralded by loud marketing cries from the suppliers. Closer inspection though tends to reveal fixes and gaps plugged, rather than anything revolutionary

Both IBM and now EMC have recently touted their improved Case Management capabilities, so I thought it timely to take a look at this area in a little more detail

Last week I posted a video depicting a fictional discussion between a business software salesperson and a potential buyer.

Within a week of the official SharePoint 2010 launch announcement, the platform's broad ecosystem was buzzing with parallel announcements about integrations, add-ons, and support options. Contrast this with

Case in point: Today I chatted with the good people of Elkhart County, Indiana, about their experience of trying to consolidate all their document management needs to a single provider

Microsoft and its partners have good reason to party, but for you the celebrations could come prematurely

I have been in the document management business for over 20 years now, and though on the one hand ECM and Document Management technology has moved into the mainstream, in other regards it remains in the dark ages

I recently had the opportunity to publish in Information Management magazine some thoughts on collaboration and social computing architectures for larger enterprises

As part of our SharePoint Across the Enterprise research stream, we evaluate about thirty Microsoft partner offerings across eight categories. This week we released the first in a series of updated assessments that take into account 2010-related developments

I hope you can join us Tuesday, 6 April, for a free, one-hour webinar featuring SharePoint Watch guru Shawn Shell

I hope you can join me 15 April for a great conference (Midwest SharePoint 2010 Conference), at a great venue (Italian Conference Center), in a great city (Milwaukee, WI, USA), on a Great Lake (Michigan)

For years now Google has played fast and loose with information confidentiality and privacy issues. As if further proof were needed

Yesterday we launched our most recent Enterprise Portals Research. This report critically evaluates 13 portal vendors and products, which we break up into 2 categories:

The search technology marketplace is getting much more specialized, with important implications for you the customer. There are at least two different ways that software can specialize: Functionally and Vertically

Regular readers of this blog know that Surfray's MondoSearch and Ontolica (search for SharePoint) products have a bit of a checkered past. First vendor MondoSoft went bankrupt; it was then sold to SurfRay; then SurfRay went bankrupt; then it was restructured to SurfRay 2009. But I'm happy to report that the Danish company now seems to be doing a lot better