Siberlogic Announces SaaS Version of SiberSafe
SiberLogic recently announced a SaaS version of their component content management system, SiberSafe On-Demand. This brings to three the SaaS options in this market. DocZone.com was the first to announce their product, DocZone, which is only offered as a hosted service. Astoria Software was the second with their move from client-server to hosted with Astoria On-Demand.
The availability of SaaS options is a welcome sight in the component content management space. Often the customers that need CCM the most do not have the budget or the technical resources required to support a client-server product. SaaS is particularly appealing to global teams with global content because it can facilitate 24x7 access and translation linkages.
The SiberSafe product has been one of the few lower-cost solutions in this space, and a SaaS alternative presumably makes it even more affordable, but the effectiveness of any hosted offering is also heavily dependent on customer service, not one of SiberLogic's strength in the past...