Excerpt from the Salesforce: evaluation:

"On the downside, Chatter lacks ready-to-use, discussion-oriented applications, such as social Q&A, and innovation management. To be sure, SFDC offers a crude ideation application, but it is part of regular Salesforce and not Chatter. ..."

(P. 430 in the Enterprise Collaboration & Social Software Report. )

Interaction Studio

Social Studio


Marketing Cloud

Journey Builder - Interaction Studio

Salesforce CDP

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