I participated in an interesting workshop at the 2.0 Council last week where one of the big debates was -- inevitably -- the tension between behemoth collaboration platforms (especially SharePoint) vs. point solutions for social computing

Both IBM and now EMC have recently touted their improved Case Management capabilities, so I thought it timely to take a look at this area in a little more detail

Today I'm excited to announce the release of a major update to our Digital Asset Management evaluation research stream

We have been updating our evaluation of Open Text for ECM this week, and I was musing with my colleague Apoorv that although Open Text is one of the largest ECM vendors in the market

One of the more interesting and surprising things to emerge from last week's EMC World event in Boston was that the core Documentum Content Server has been repositioned into the xCP (Intelligent Case Management) product stack.

I have been in the document management business for over 20 years now, and though on the one hand ECM and Document Management technology has moved into the mainstream, in other regards it remains in the dark ages

So onto number three in our family tree mini-series, Autonomy. As a Brit that lives in the US, I find Autonomy an interesting vendor to watch

Last week we updated several WCM vendor evaluations, including

Let's move onto number two in our mini-series of ECM "family trees," EMC Documentum. (The first tree was Open Text.)

This week I have been heads down reviewing RFP responses for a large ECM project. These vendor proposals could give readers the misimpression that the products in a complex suite of modules were all designed on the same drawing board

When Oracle acquired Stellent in 2006 I thought the best piece of technology they got their hands on was the imaging tools that Stellent had themselves previously acquired from Optika

Last month we updated several WCM vendor evaluations, including

For years now Google has played fast and loose with information confidentiality and privacy issues. As if further proof were needed

Mega-vendor Open Text announced today that it would acquire fellow Canadian vendor, NStein. NStein was known mostly for its text-mining / text analytics tools, but over the years took a circuitous route

Welcome to the Real Story Group! For my colleagues and I this is an exciting time, and part of a continuing adventure that I hope you will join.