However, make no mistake: FAST may be a lot less expensive, but it's certainly not going to come cheap. Not in the least bit because implementing it right will still be an expert's job.

Please join me for a free webinar -- "When Google Analytics Isn't Enough: Alternatives in the Web Analytics Marketplace, 2010" -- examining the pros, cons, and alternatives to Google Analytics, on Tuesday, 29 June, at 1:00pm EDT

Yesterday we released our "Cross-Check" for Web Analytics vendors, circa mid-2010

Politics aside, I've always enjoyed watching the occasional French president's speech on television. Where U.S. presidents act, well, presidential, and the Queen will be regal, a French head of state is much more expansive. And nowadays, we can also compare another style: on-line presence

Google bought DocVerse two weeks ago -- but that was hardly a surprise. DocVerse allows people to collaborate on the same Office document via special plug-in. The software syncs

Does Google Analytics' new availability on apps.gov mean unfettered availability of the free analytics tool for US federal government agencies? A story in SearchEngineWatch might lead you to think so, but key leaders in the Federal web analytics community point out

For years now Google has played fast and loose with information confidentiality and privacy issues. As if further proof were needed

Among the various categories of content technologies that we evaluate, Oracle has been very quiet over the past year. For the past two years, actually, Oracle has urged customers and partners to look forward to the "11g" series of upgrades across its various application sets

Since the birth of SharePoint, Microsoft has marketed it as an internal collaboration platform, during a period when Intranet managers increasingly see collaboration as a high-priority service. Now, players such as Google and HyperOffice are trying to repeat SharePoint's success, using an on-again, off-again "SharePoint Killer" marketing tactic combined with the idea of creating a kind of Intranet-in-a-box alternative. However

As I was viewing the demo of the latest WebTrends 9 release, I started to experience those familiar conflicted feelings. I liked some of what I was seeing: a further improvement to report presentation, real time alerts for rule-based changes in traffic. But at the same time, I was thinking

Maybe it's because a Google Appliance is an actual, physical machine, and not just an intangible piece of software. But the question that keeps popping up is "can you actually keep it running once the 2-year license runs out?"

This week we updated our collaboration and social computing vendor evaluations. Specifically, we updated the following reviews

I was recently invited to participate in some early testing of Google’s Wave product. As readers know, Wave has been described as a "SharePoint killer." My initial impression of Wave leads me to believe it’s little more than hype

Google released a fairly significant version 6.2 of its appliance today. There's a very corporate YouTube video summarizing the main novelties, and a quirky one about the one spotlighted for this release -- the "Self Learning Scorer," which uses indirect feedback from clickthroughs to improve ranking