Organizational Factors in Social-Collaboration Success
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RSG conducted a survey in Q3/2014 on social-collaboration software usage and the survey respondents included a cross-section of organizations drawn from different industries.
In this follow-up advisory paper, we turn our attention to analyzing the experiences of large (1,000 to 10,000 employees) and very large (10,000+ employees) organizations with respect to organizational models and attendant effectiveness with social-collaboration technology.
Specifically, we look at the effects of the organizational model on application / use-case maturity, as well as the breadth of challenges enterprises face based on the model they choose.