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The “Enterprise Collaboration and Social Software” market saw both growing maturity as well as an expanded set of credible offerings in 2015. Despite some pundit disinterest, enterprises are still experimenting heavily in this space.
Vendors are responding by experimenting with new business and delivery models, highlighted most notably by Microsoft, which now takes a cloud-first approach to enterprise collaboration that nearly all of its peers are mimicking.
Concurrently, there is little consensus on core functionality or user experience design patterns. Vendors continue to innovate in both cases, and the opportunity to shine has attracted even Facebook to revisit this marketplace. As a customer, you have more choices than ever.
This briefing offers a current snapshot of the key technology players in Q1 of 2016.