I'll encourage you to focus on your highest business priorities. It will help you avoid everything's-a-top-priority paralysis.

This next meeting will focus a bit more on show-and-tell.

As 2019 ends, it's time for our yearly attempt at predicting what we think will come in the new year.

Join this a fast paced briefing about what you can expect to see in the Web CMS market over the course of the year.

The CX game is changing with the turn of the decade.

This fast-paced briefing will empower potential DAM technology customers to make effective decisions in 2020.

This advisory paper surveys your broad options for journey mapping tools.

Join this fast-paced briefing for a tour of what's likely to change (and not) for CDPs in 2020.

Before creating vendor lists, invest in researching which marketplace you should be exploring.

What to make of this? Here's three quick take-aways.

To involve IT... or to not involve IT? Can you relate to this question?

You want to plan it like a real implementation, learn key lessons and gauge your readiness...

The key message here is that you want to start your negotiations early...

Lately I've been having a lot of apparently opposing beliefs about the Customer Data Platform (CDP) marketplace.

It’s one thing to map and analyze customer journeys, but what if you want to actually improve them across channels?