[Webinar] The Right Way to Select Technology for Your New Omnichannel Stack

By now, most large enterprises have evolved multiple — often overlapping — stacks across the customer experience spectrum: for Marketing, Sales, Service & Support, Advertising, and Web/DX.

Yet customers expect you to engage coherently and consistently with you regardless of channel and continue doing so when new channels emerge. How to get there? You face key governance, operational, and information challenges for sure, but you also need a target technology strategy. But how to you make sure you've got the right tools in your stack that will allow your team to create the optimal omnichannel experiences that you desire?

Join Jarrod Gingras for this fast paced briefing as he helps guide your future stack investments toward supporting omnichannel needs.

[Webinar] The Right Way to Select Technology for Your New Omnichannel Stack

To get the most out of this live briefing, I'll invite you to:

1. Register here

2. Between now and March 4, send any Omnichannel Stack related question you'd like Jarrod to address, to me at tbyrne@realstorygroup.com

3. Ask questions during the session itself

See you then!

Don't fly solo. Invite some colleagues to join you on the webinar. 
Send them this link: http://www.realstorygroup.com/About/Webinars 


Our customers say...

"RSG covers the nitty gritty, behind-the-scenes, real-life "gotchas" that are important to help distinguish the various products. Your "requirements builders" are awesome - they give us some very clear ideas about how to start talking with our stakeholders. This is all wonderful stuff."


Leona Coffee, Director, Central Web Office
National Academy of Sciences

Other Customer Relationship Management posts

The Real Story on SugarCRM

It becomes as less suitable platform, at least on its own, if you need advanced capabilities in specific areas

Tech Select Series: Implementation

At some level the implementation phase never really ends... but you can create an environment for adaptable, continuous improvement.