Document Management Options for Salesforce

  • September 26, 2016

So for very simple use cases, Salesforce gives you choices. Sometimes this plethora of choices is bad, particularly when different employees use different methods, but sometimes choice can be good, too...

Can Your WCM Platform Also Be a Portal?

  • September 21, 2016

Many WCM tools now offer some “portalesque” functionality. This means they allow you to deploy portlet-like widgets to compose pages, carry out lightweight integration with other systems, personalize these components, and so forth — capabilities standard in any portal tool....

OpenText to Acquire Documentum

  • September 13, 2016

I don’t see lot of synergies between OpenText's existing offerings and acquired offerings, so there’s very less potential of any integration or of realizing any benefits for customers. In any case, gaining synergies across overlapping products is probably not their objective, because if it were, they would have acquired modern and nimble products...

Box and IBM announce new workflow tool Box Relay

  • September 8, 2016

This move ostensibly takes Box one more step away from simple share-and-sync services towards more complex enterprise-level document management. Just remember that Relay is not a full fledged BPM or advanced workflow tool, even it it suits more workaday workflows that often went underappreciated in automation projects...

Big Crunch - The Expansion and Contraction of MarTech

  • August 31, 2016

In Cosmology, the Big Crunch refers to the scenario where the universe stops expanding and starts contracting. As the Big Churn in MarTech plays out, you'd want to pay a lot more attention to the technology you're selecting....

What's holding back Enterprise Social-Collaboration?

  • August 23, 2016

Our survey data shows that the two main non-technical problems are Executive Buy-in and Insufficient Staffing. Forty-six percent of organizations consider these topics to be very challenging....

Headless CMS - What Should You Make of It?

  • August 18, 2016

"Headless CMS" is a relatively new addition to Web Content & Experience Management (WCM) vernacular. The term keeps popping up in discussions with customers as well as in industry forums...

When Employees Need Documents on the Go

  • July 11, 2016

This frequently comes up in sales situations, where a colleague may be onsite at a customer location presenting your company’s solution. The slide below shows some of the requirements for salespeople, but could be generalized for all types of mobile employees...

How Good Are Your Enterprise Social-Collaboration Applications?

  • July 4, 2016

If application effectiveness and maturity varies, the employee experience will tend to fall to the level of the "weakest link in the chain."  Put another way: the modern digital workplace is only as good as its weakest social-collaboration service....

Enterprise Social-Collaboration: Where Is HR?

  • June 29, 2016

Several years of survey research persistently finds that most enterprises HR teams take a back seat in shaping employee digital collaboration and social networking capabilities. If this is the case in your organization, you may want to rethink your strategy....

When Do You Need ECM vs. Cloud File Sharing?

  • June 24, 2016

I often see customer shortlists that have one or more cloud-based file sharing services along with one or more of traditional Enterprise Content Management (ECM) tools. Most often, at least one of them is in the wrong shortlist, but how do you distinguish between them?...

What Enterprise Social-Collaboration Customers Think

  • June 22, 2016

Our new research reveals that enterprise customers have built solid foundations for employee digital collaboration, but struggle to adopt more advanced, social- and mobile-enabled use cases....