When Employees Need Documents on the Go

  • July 11, 2016

This frequently comes up in sales situations, where a colleague may be onsite at a customer location presenting your company’s solution. The slide below shows some of the requirements for salespeople, but could be generalized for all types of mobile employees...

When Do You Need ECM vs. Cloud File Sharing?

  • June 24, 2016

I often see customer shortlists that have one or more cloud-based file sharing services along with one or more of traditional Enterprise Content Management (ECM) tools. Most often, at least one of them is in the wrong shortlist, but how do you distinguish between them?...

Last chance to benchmark your ECM systems

  • May 22, 2015

Customers can use this survey to benchmark their own implementation against the ECM Maturity Model, a model that RSG co-created with other industry colleagues. Usability is one of several dimensions to compare yourself with peers. More than 50% of respondents found the usability of their systems lacking. How does your situation compare?...

Mind the Overhead in Digital Marketing Suites

  • May 18, 2015

When a vendor acquires another product and puts (vendors will say "integrate") that tool within an existing “suite,” it usually comes with a key side effect: overlapping features across multiple products within the suite...

The inside scoop on hybrid-cloud DAM and ECM

  • February 16, 2015

There are other alternatives as well, and as you can imagine, the use cases and scenarios for these alternatives will vary. Consequently, you will need to apply different technical skills, infrastructures, and architectures. You also probably need different governance and processes depending on these variations...

Webinar Tuesday: ECM Marketplace Going into 2015

  • December 1, 2014

Traditionally a relatively slow moving marketplace, Enterprise Content Management (ECM) is now seeing a lot of activity, mostly due to developments in Mobile and Cloud-based technologies....