When Do You Need ECM vs. Cloud File Sharing?

  • June 24, 2016

I often see customer shortlists that have one or more cloud-based file sharing services along with one or more of traditional Enterprise Content Management (ECM) tools. Most often, at least one of them is in the wrong shortlist, but how do you distinguish between them?...

WCM Technology for Higher Education

  • June 23, 2016

It can be tricky to generalize about "higher education" because of the differences across countries, institutional size, and profile. Nevertheless, over the past fifteen years, we've seen some common patterns for WCM in this sector:...

What Enterprise Social-Collaboration Customers Think

  • June 22, 2016

Our new research reveals that enterprise customers have built solid foundations for employee digital collaboration, but struggle to adopt more advanced, social- and mobile-enabled use cases....

Myths That MarTech Vendors Tell Themselves

  • June 14, 2016

Myths are important because they allow cultures and institutions to share common stories. They often have a foundation in the truth, but in a commercial context, they can become quite disconnected from reality...

Slack: The Real Story

  • June 3, 2016

Both the tech press and the mainstream publications gush over this tool as if it were the next best thing since sliced bread, but Slack is unproven for enterprise use....