Document Management Options for Salesforce

  • September 26, 2016

So for very simple use cases, Salesforce gives you choices. Sometimes this plethora of choices is bad, particularly when different employees use different methods, but sometimes choice can be good, too...

What Is a Real Quadrant?

  • September 13, 2016

Customers and consultants have a love-hate relationship with marketplace "quadrant" diagrams. You love the visual simplicity, but you hate the oversimplification of large, complex marketplaces and the abstract nature of vendor scoring....

OpenText to Acquire Documentum

  • September 13, 2016

I don’t see lot of synergies between OpenText's existing offerings and acquired offerings, so there’s very less potential of any integration or of realizing any benefits for customers. In any case, gaining synergies across overlapping products is probably not their objective, because if it were, they would have acquired modern and nimble products...

Box and IBM announce new workflow tool Box Relay

  • September 8, 2016

This move ostensibly takes Box one more step away from simple share-and-sync services towards more complex enterprise-level document management. Just remember that Relay is not a full fledged BPM or advanced workflow tool, even it it suits more workaday workflows that often went underappreciated in automation projects...

Eight Lessons for Digital Leaders

  • August 9, 2016

I'd like to share eight lessons in the interest of fulfilling our central mission: helping you make better technology decisions...

When Employees Need Documents on the Go

  • July 11, 2016

This frequently comes up in sales situations, where a colleague may be onsite at a customer location presenting your company’s solution. The slide below shows some of the requirements for salespeople, but could be generalized for all types of mobile employees...

On-Demand: Flavors of Cloud

  • June 30, 2016

This recorded webinar explores current flavors of the cloud, and provides a glimpse into how RSG evaluates vendor offerings through their variety of "cloudy" lenses....

When Do You Need ECM vs. Cloud File Sharing?

  • June 24, 2016

I often see customer shortlists that have one or more cloud-based file sharing services along with one or more of traditional Enterprise Content Management (ECM) tools. Most often, at least one of them is in the wrong shortlist, but how do you distinguish between them?...