Is Email Bad?

  • September 27, 2016

Every employee hates email overload, but we all still use it, often heavily, on a daily basis. Not surprisingly, email has become the bête noire of the enterprise social community. Shouldn't people be working out loud in open enterprise digital forums?...

Is ROI the Best Way to Measure Enterprise Social Success?

  • September 20, 2016

Ever since the dawn of enterprise collaboration, pundits have debated the best way to measure business value. Return on Investment (ROI) is the holy grail of such justifications, but ROI can be tough to measure on internal-facing digital initiatives....

What Is a Real Quadrant?

  • September 13, 2016

Customers and consultants have a love-hate relationship with marketplace "quadrant" diagrams. You love the visual simplicity, but you hate the oversimplification of large, complex marketplaces and the abstract nature of vendor scoring....

What's holding back Enterprise Social-Collaboration?

  • August 23, 2016

Our survey data shows that the two main non-technical problems are Executive Buy-in and Insufficient Staffing. Forty-six percent of organizations consider these topics to be very challenging....

Eight Lessons for Digital Leaders

  • August 9, 2016

I'd like to share eight lessons in the interest of fulfilling our central mission: helping you make better technology decisions...

How Good Are Your Enterprise Social-Collaboration Applications?

  • July 4, 2016

If application effectiveness and maturity varies, the employee experience will tend to fall to the level of the "weakest link in the chain."  Put another way: the modern digital workplace is only as good as its weakest social-collaboration service....

On-Demand: Flavors of Cloud

  • June 30, 2016

This recorded webinar explores current flavors of the cloud, and provides a glimpse into how RSG evaluates vendor offerings through their variety of "cloudy" lenses....

Enterprise Social-Collaboration: Where Is HR?

  • June 29, 2016

Several years of survey research persistently finds that most enterprises HR teams take a back seat in shaping employee digital collaboration and social networking capabilities. If this is the case in your organization, you may want to rethink your strategy....

What Enterprise Social-Collaboration Customers Think

  • June 22, 2016

Our new research reveals that enterprise customers have built solid foundations for employee digital collaboration, but struggle to adopt more advanced, social- and mobile-enabled use cases....