Document Management Options for Salesforce

  • September 26, 2016

So for very simple use cases, Salesforce gives you choices. Sometimes this plethora of choices is bad, particularly when different employees use different methods, but sometimes choice can be good, too...

Can Your WCM Platform Also Be a Portal?

  • September 21, 2016

Many WCM tools now offer some “portalesque” functionality. This means they allow you to deploy portlet-like widgets to compose pages, carry out lightweight integration with other systems, personalize these components, and so forth — capabilities standard in any portal tool....

Is ROI the Best Way to Measure Enterprise Social Success?

  • September 20, 2016

Ever since the dawn of enterprise collaboration, pundits have debated the best way to measure business value. Return on Investment (ROI) is the holy grail of such justifications, but ROI can be tough to measure on internal-facing digital initiatives....

TeamSite Marriage Counseling

  • September 19, 2016

These advisory sessions feel a bit like marriage counseling. The first 45 minutes become a litany of complaints and frustrations. "It's just too hard to do simple stuff." "The vendor doesn't care anymore." "I never thought it would turn out this way." And then, "But we've invested so much in the platform!" I get it....

What Is a Real Quadrant?

  • September 13, 2016

Customers and consultants have a love-hate relationship with marketplace "quadrant" diagrams. You love the visual simplicity, but you hate the oversimplification of large, complex marketplaces and the abstract nature of vendor scoring....

OpenText to Acquire Documentum

  • September 13, 2016

I don’t see lot of synergies between OpenText's existing offerings and acquired offerings, so there’s very less potential of any integration or of realizing any benefits for customers. In any case, gaining synergies across overlapping products is probably not their objective, because if it were, they would have acquired modern and nimble products...

SharePoint 2016 for Your Public Website?

  • September 12, 2016

So if you already license SP 2016, should you consider it for your public-facing digital initiative? You could read the 14-page SharePoint chapter in RSG's WCM vendor evaluation report, but I'll give away the ending now: No, you still don't want to use SharePoint for a public website, and maybe not even an intranet one....

Box and IBM announce new workflow tool Box Relay

  • September 8, 2016

This move ostensibly takes Box one more step away from simple share-and-sync services towards more complex enterprise-level document management. Just remember that Relay is not a full fledged BPM or advanced workflow tool, even it it suits more workaday workflows that often went underappreciated in automation projects...