The story begins with Computer Associates (CA), who spun off its Ingres line into a separate, open source project. Ingres is now teaming up with open source ECM provider Alfresco. The Ingres "Icebreaker" product (linux + database stack) will offer an ECM option provided via Alfresco. That's good for Alfresco, who charges a pretty penny for support. But of interest also is the fact that Ingres is working with BI/Analytics firm Jaspersoft to incorporate a software bundle to complement Salesforce.com. The hosted CRM giant recently announced its intention to join into the ECM market by offering collaborative document management for its clientele. But true transaction-scale ECM via Alfresco/Ingress could also make a powerful option to deal with content resources and workflows that intersect the process of managing customer relationships. It's a thought....a two tier ECM offering from Salesforce.com -- basic for general office collaboration - extended for high volume critical needs.