Consider Scalability When Selecting a WCM Tool

  • 9-May-2018

Notions of "scale" in digital are always tricky, but still often important.  At RSG we tend to examine technology in terms of scenario fit and strategic considerations, certain filtering attributes can also matter.  One key attribute for Web Content & Experience Management (WCM) technology is sheer size of the digital environment. 

We decided to address this head-on in RSG's "RealQuadrant" shortlist builder and vendor comparison tool for WCM vendors.  Previously, RealQuadrant could deliver results that, while accurate from a functional fit, included vendors who in real life would prove simply too big or too small for your enterprise needs. 

So we added a new (optional) question to the upfront filtering for WCM.  Here's a screen.

WCM Scalability

Note that we don't make value judgements about what vendors can and can't support. There's a place for simpler as well as more complex tools in any market. This new criterion helps ensure that you don't waste your time on super high-end tools for smaller WCM operations just as much as it filters out the lower-end tools for truly large operations.

Also, there's more to scalability than size. Fortunately, the WCM scenario choices in RealQuadrant allow you to further filter and match against the complexity and breadth of your specific environments. (You can also weight scenarios, to find even closer vendor matches.)

Try it out and let me know what you think!

 

Our customers say...

"RSG's Web Content & Experience Management vendor evaluations deliver unmatched detail and candor about WCM technologies. It's an essential companion for anyone looking to invest in these tools."

Erik Hartman, Founder, Hartman Communicatie

Other Web Content & Experience Management posts

Web CMS Tasting Notes

  • September 11, 2018

What if we could do simple "tasting notes" for certain WCM vendors, like wine critics do? What would we say? Quite tongue-in-cheek, here's a sampling...

The Sitecore Paradox

  • September 3, 2018

The vendor's focus on core R&D and channel-based selling proved a winning business strategy, but I think Sitecore has hit a ceiling in recent years....

What Is a Real Quadrant?

  • August 14, 2018

Customers and consultants have a love-hate relationship with marketplace "quadrant" diagrams. You suspect there's something not right in the arbitrary positioning...and you're correct!...

Thanks for the Book Reviews!

  • July 9, 2018

We wanted to take a moment to say a special thank you to a few people who took the time to write extended reviews of the book....

Is Salesforce the New SharePoint?

  • June 18, 2018

Like Microsoft, Salesforce has struggled to convert its employee-facing systems into effective customer-facing systems. Our research has found that enterprise licensees have encountered some nasty surprises around...

MD