EmpEx 200 Charts Most Important Digital Workplace Technologies

  • 31-May-2017

Any conversation about the new digital workplace takes you to employee digital experience: how can we apply what we've learned about customer-centric digital for systems behind the firewall?  There are many dimensions to this question, but at RSG we've started by charting the main tools that dominate an employee's digital work experience. We've labled this list the "EmpEx 200."

Employee Digital Experience Supergraphic
The EmpEx 200 (click to enlarge). Source: RSG

This new supergraphic divides employee digital into three broad sets of services that enable the vast majority of digital work:

  1. Collaboration & Communication
  2. Self-Service
  3. HR and other Line-of-Business Applications

We'll have more to say about these categories in the coming weeks, but for now you can use the chart to inventory your own environment, and then start asking yourself, how employee-centric are these services?  In some cases, you may need to change the way you deploy these tools. 

In other cases, you may need to change the toolsets themselves.  Please let us know if RSG can help you assess and improve your EmpEx stack.

Employee Technology Landscape

Access On-Demand Briefing Here

 

Our customers say...

"This excellent research has saved weeks of work reviewing the marketplace to enable a tender to be sent out to just a handful of potential vendors in record time. Well done."

Martin Beake, ITT Consultant, 2Sys Limited, Malmesbury, UK

Other Web Content & Experience Management posts

Is Salesforce the New SharePoint?

  • June 18, 2018

Like Microsoft, Salesforce has struggled to convert its employee-facing systems into effective customer-facing systems. Our research has found that enterprise licensees have encountered some nasty surprises around...

TeamSite Marriage Counseling

  • June 4, 2018

Was reminded this week in a call with an RSG subscriber that some TeamSite implementations linger on, like a really bad relationship you can't seem to end. Maybe it's time for counseling?...