Enterprise Collaboration and Social Software Market in 2016

  • 6-Jan-2016

Today we released our annual briefing on the state of the Enterprise Collaboration & Social Software Technology marketplace. Subscribers can download the full analysis here.

  • The “Enterprise Collaboration and Social Software” market sees both growing maturity as well as an expanding set of credible offerings
  • Despite some pundit disinterest (some analysts have moved on to "hotter" topics), we find that enterprises are still experimenting heavily in this space
  • Vendors are responding by experimenting with new business and delivery models, highlighted most notably by Microsoft, which now takes a cloud-first approach to enterprise collaboration that nearly all of its peers are mimicking.
  • Concurrently, there is little consensus on core functionality or user experience design patterns; vendors continue to experiment in both cases, and the opportunity to outshine the competition has attracted even the likes of Facebook to revisit this marketplace.

The good news is that as a customer, you have more choices than ever.

One more thing you'll find in the briefing: a current snapshot of the key technology players circa Q1 of 2016 and where they lie on the change spectrum. Use this to assess if the vendors you are considering match your own enterprise tempo and can tango with you. Note there is no single magic square here - what matters most is identifying the best-fit solution for your unique needs. 

RSG 2016 Enterprise Collaboration and Social Software Market Analysis
Figure 1: RSG Reality Check for the Enterprise Collaboration and Social Software Market, 2016. Click to enlarge

Subscribers can obtain the detailed briefing here. For more detailed reviews of the individual vendors, consult our complete evaluation report.