New and Updated Evaluations - Google, Jive, eXo, Igloo, Interact, and More

  • 26-Oct-2015

We've just released the latest version of our Enterprise Collaboration and Social Software Evaluations Report with updated reviews of Google, Igloo, Jive, Liferay Social Office, Telligent/Verint, and Traction. The new entrants to the report are eXo and Interact. Here's a sneak peek of some findings. 

Updated Reviews

Google: Google Apps for Work offers a plethora of collaboration tools and services, and Google signals that it is serious about the enterprise business segment. Most of the tools here are updated, but the star of this show remains email: still the #1 reason why businesses sign up for Google Apps for Work.

Igloo: Igloo Software continues to maintain its focus and positioning as an easy-to-use (and implement) social intranet software for customers that prefer breadth over a best-of-breed or depth strategy.

Jive: As we've noted before, Jive is at a crossroads and is placing its bets on the new mobile-first apps strategy. You now have narrowly focused mobile apps for key enterprise collaboration use cases. This is also an effort to land customers who do not want or need such a broad-ranging and complex platform, but it remains to be seen whether this will bear fruit for Jive. 

Liferay:  Social Office is a distro of sorts for the full-fledged Liferay Portal server, but it's specifically for collaboration-oriented scenarios. The word on the street is that the star is not shining too brightly for Social Office, perhaps warranting a wait-and-watch strategy for new customers. 

Telligent/Verint: It seems change is the only constant at Telligent. Briefly, it was Telligent + Zimbra = Zimbra. But now, Zimbra = Zimbra (of Synacor) & Telligent = Telligent (of Verint). Yes, it makes your head spin, but the big question is whether Telligent will pull off a Phoenix-like turnaround.

Traction: With a fairly loyal customer base, Traction continues to punch above its weight. The company is finding interesting use cases for the TeamPage software particularly in the ISO / quality management space for manufacturing customers. 

New Evaluations

eXo: Our Portal stream subscribers will be familiar with eXo, the longstanding vendor of open source portal software. The company shifted gears and pivoted to a social-collaboration play a couple of years ago, and is undertaking the journey to transform to a business-applications vendor from being an infrastructure software vendor. 

Interact: Interact is a UK vendor of intranet software and it manages to stand out in that crowded marketplace by dint of its broad offering. It has seen wide adoption in the home markets and now has big ambitions in the North American market. 

Next Steps

This updated report is available for immediate download to RSG subscribers. If you're not yet a subscriber, you can download a sample evaluation.

Our customers say...

"Setting aside the hype and buzzwords of social media technology, RSG offers a clear, objective and comprehensive review of software products and vendors with a specific focus on their applicability to the enterprise. Before embarking on a collaboration or social media project, this research should be any company's first investment."

Heidi Strom Moon, Director of Marketing, CDG Interactive

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