The term "Digital Workplace" has become quite popular, and although some old hands view the term with cynicism, at RSG we are quite bullish on the concept.
Here's our definition: your digital workplace is the collection of digital systems that your colleagues use to get work done. And the foundational problem with employee digital experience today is that these systems reflect primarily how the enterprise wants that work to get done.
Many of our enterprise subscribers recognize that they need to reverse this equation and focus on employee experience "on the glass."
However, this quest gets hampered by a lack of practical frameworks that assess current state, analyze the environment from multiple vantage points, and help charter a custom roadmap.
So today we're sharing a couple of reference models with our subscribers.
1) A more traditional, architectural reference model that describes a layered inventory of digital workplace systems, to form a baseline for further analysis of functional, integration, and security needs
2) A complementary approach that examines the efficacy and usability of enterprise systems from the perspective of the employee -- tying systems analysis more closely to business value via the pursuit of employee effectiveness, engagement, and satisfaction
Subscribers can download the briefing,"Reference Models to Chart the Future of Your Digital Workplace," straight away.