Microsoft to support jQuery 24/7

  • 1-Oct-2008

Ordinarily, the last company on earth I'd expect to support open-source JavaScript libraries is Microsoft. By "support," I mean providing 24/7 product support through Microsoft Product Support Services (PSS).

But guess what? Hades has apparently frozen over, because according to Microsoft's Scott Guthrie, "later this year" Microsoft will begin providing 24/7 PSS support for jQuery, the popular open-source JavaScript library.

Microsoft's seemingly unusual move here stems from its recent decision to bundle jQuery (unmodified, not a forked version) with Visual Studio as part of Redmond's official development platform. "Going forward we'll use jQuery as one of the libraries used to implement higher-level controls in the ASP.NET AJAX Control Toolkit, as well as to implement new Ajax server-side helper methods for ASP.NET MVC," says Guthrie.

This is certainly welcome news for the AJAX world (which owes its existence to Microsoft, who introduced the XMLHttpRequest object in Internet Explorer 5.0, back in 1999). Libraries like Dojo and jQuery represent a kind of programmatic Switzerland for the AJAX world, shielding programmers from disparate browser behaviors that otherwise tend to  make AJAX programming problematic for the non-ninja. Microsoft could easily break Dojo, jQuery, and the rest of AJAX-kind if it were to make (further) unwelcome changes in the way IE supports things like DOM and XMLHttpRequest. The fact that Redmond is on board with jQuery means the status quo will probably be preserved. Or at least, that's the signal it sends.

What will be interesting to see is whether Microsoft begins bundling (and providing 24/7 support for) other open-source products... and keeps its promise not to fork people's code. Is jQuery the beginning of a trend? Or the beginning of the end? We should know more in a few months.

In the meantime, perhaps the dearth of Ajax controls that we cited in SharePoint Report will be addressed sooner rather than later.

Our customers say...

"As high-end web consultants, we use a variety of research tools to keep on top of the evolving technology platforms. Among these, Real Story Group is by far the best--a sort of bible for our CMS consulting practice. We've used The Web CMS Research both to get a jump on understanding products in advance of a formal CMS selection, as well as to start the conversation about potential partnerships. It's also great when a client asks you about an obscure product -- and you can get back to them within an hour with a grounded, thoughtful appraisal of the product, knowing that the information is accurate and written by analysts with real perspective."

John Berndt, President and CEO, The Berndt Group, Ltd.

Other Enterprise Portals posts

There is no such thing as a DXP

  • October 5, 2017

I don't know any enterprise customer that wants — or believes it remotely possible — to obtain all those services from a single vendor. No, this is a vendor fantasy, getting peddled by analyst shills....

Whither SugarCRM?

  • September 28, 2017

SugarCRM has always been a bit of an anomaly in the CRM market....