FOR RELEASE: 2009-08-05CONTACT:
Jarrod Gingras (e-mail)
Analyst, Real Story Group
Work +1.617.340.6464 ext 105
SILVER SPRING, MD, USA -- Enterprise social software technology buyers presently face reduced risks amid a marketplace characterized by increased stability, according to the latest Enterprise Social Software & Collaboration Cross-Checktm, released today by independent analyst firm, CMS Watch. The CMS Watch Cross-Check compares vendors' pace of evolution as well their speed of product development.
These findings come from CMS Watch research evaluating twenty-seven social computing platforms against eleven enterprise use-cases. Vendors reviewed include IBM, Microsoft, Google, Oracle, Atlassian, Jive, Telligent, Awareness, Drupal, SocialText, blueKiwi, and Lithium.
"The individual technologies themselves are exciting, but the broader social software and collaboration marketplace has become almost placid," noted CMS Watch founder, Tony Byrne, who added, "For buyers, reduced supplier and product risk a good thing, as long as you're still getting the solutions you need."
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"There is no 'leading' or 'magic' square, and customers should try to align according to their own risk / reward calculations," cautions Byrne. "Nevertheless, it's rare to see so many vendors falling in segments like Maintenance, Continuity, and Shifting, and so few in Turbulence, Overhaul, and Restructuring."
CMS Watch sees several trends lying behind this stability:
CMS Watch cautions that this period of relative calm could change. "Significant marketplace entrants or the advent of new, 'must-have' functionality could modify the landscape," notes CMS Watch Analyst, Adriaan Bloem.
In the meantime, buyers should assess each vendor individually. "You can't just select any one vendor and succeed automatically," concludes Byrne. "But the collective risk profile among the leading two-dozen players is definitely lower than a year ago, which means enterprises can spend more effort focused on implementation success."
Real Story Group is a uniquely “buy side” analyst firm, working solely for solutions buyers and never for vendors.
We provide research and advisory services to help customers select and optimize the right digital workplace and marketing technologies. RSG evaluates Web Content & Experience Management, Digital Asset Management, ECM, Enterprise Collaboration, Portals, Office 365, CRM, CDPs, and Marketing Automation & Campaign/Lead Management Technologies.