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Press Release

FOR RELEASE: 2008-10-07


Elina Glazer ()

Marketing Manager, Real Story Group

Work 617-340-6464 x127

Content Management Tools Can Help Cut Costs

CMS Watch finds lower-cost ECM alternatives thriving

Silver Spring, MD, USA -- Enterprise Content Management (ECM) technology buyers are under pressure to cut costs and justify expenses at a time when small and mid-market vendors are now providing less expensive alternatives to larger ECM vendors.


Enterprises typically use ECM technology to automate manual processes and reduce information redundancy, thereby improving efficiency while reducing staff and infrastructure costs.

This analysis stems from research CMS Watch conducted for its recently released "The ECM Suites Report 2009," which evaluates forty ECM solutions head-to-head.

"ECM technology buyers are in a unique position," notes Alan Pelz-Sharpe, lead analyst for the report. "ECM provides many opportunities for cutting real costs, while marketplace evolution continues to make such technology more and more affordable," adds Pelz-Sharpe.

As part of The ECM Suites Report 2009, CMS Watch released the newly updated "ECM Suites Cross-Check(tm)" diagram - offering a buyer-oriented risk assessment of the ECM marketplace. The diagram specifically addresses vendors' evolution as it relates to product development, providing an overall marketplace assessment.

CMS Watch ECM Cross Check Chart - H2-2008
Click here for high-resolution version

Specifically, the chart suggests that:

  • Market leaders continue to represent the highest risk to buyers in terms of product stability and corporate change (IBM, EMC, Microsoft), due to continued rapid development of new product features and the difficulty of digesting acquired assets
  • Mid-market and small specialist vendors today typically represent a lower risk in terms of both product and corporate stability (e.g., Hyland, Saperion, EVER, Laserfiche, Xythos, ISIS, and KnowledgeTree, among others)

The ECM Suites Report 2009 is available for purchase online from CMS Watch (


Real Story Group is a uniquely “buy side” analyst firm, working solely for solutions buyers and never for vendors.

We provide research and advisory services to help customers select and optimize the right digital workplace and marketing technologies. RSG evaluates Web Content & Experience Management, Digital Asset Management, ECM, Enterprise Collaboration, Portals, Office 365, CRM, CDPs, and Marketing Automation & Campaign/Lead Management Technologies.