An Advisory Paper released today by The Real Story Group determined that enterprise customers may find cloud-based file sharing surprisingly immature, especially when dealing with data security and ownership. This report comes as enterprises move toward cloud services, yet frequently do not realize how their information is being stored, transferred, or duplicated.
Real Story Group Principal Alan Pelz-Sharpe summed up the challenge for enterprise customers: “The onus of responsibility for your data is on you — not the cloud-service provider.”
Cloud-based file-sharing services have obtained some traction — even among larger organizations — because of ease of provisioning and mobile access, as well as for exchanging files with external parties. At least five major providers now target enterprise customers for hosted file sharing: Box, Dropbox, Huddle, Oxygen, and ShareFile. However, enterprises licensing these services should be on the alert for a variety of potentially unpleasant surprises, including immature service level agreements, and a lack of lifecycle management services.
Real Story Group Analyst Apoorv Durga added, “Customers should also investigate loose data encryption regimes and fuzzy data ownership policies.”
The Advisory Paper, “Are cloud-based file-sharing services too immature for the enterprise?” is available for purchase for $475 from www.realstorygroup.com.
About Real Story Group
The Real Story Group just celebrated its 10th anniversary and opened a new office in London at the end of 2011. The Real Story Group provides research and advisory services to support end users through content technology selection and implementation. Through highly detailed technical evaluations, Advisory Papers, and other premium services, The Real Story Group helps sort out the complex technology landscape, so that you can minimize time and effort identifying technologies suited to your particular requirements.
The Real Story Group evaluates Web Content Management, Digital Asset Management, Document & Records Management (ECM), Enterprise Collaboration & Social Software, Enterprise Search, and SharePoint Ecosystem vendors.
To retain its independence as an impartial analyst firm, Real Story Group works solely for solutions buyers and never for vendors.
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