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The 488-page Enterprise Collaboration & Social Software Report evaluates 25 solutions, comparing them head-to-head within each category.
These are behemoth software vendors that arrived belatedly but with some force to the social software landscape. They are also among the pricier offerings.
These vendors provide multi-dimensional services and often attempt to compete directly with the Platform vendors.
Smaller, privately held vendors that offer an array of different social software services, but individually, they come to this space with a particular background in one application or another, which typically remains their core strength and orientation.
These are primarily standalone blog and wiki software packages. Nearly all of the other vendors in the tiers above offer these services, but they generally pale in comparison to what you would find in these dedicated tools.
These are add-on services for existing applications that attempt to "socialize" an established digital business environment.
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