Best Practices for eForms
06-Jul-2011
By Alan Pelz-Sharpe
with
Apoorv Durga
Although eForm (electronic form) software solutions have been available for more than a decade, many organizations continue to use paper-based or static electronic forms, like printed PDFs and Word documents. This is due in large part to an insufficient understanding of potential eForm benefits, aggravated by a lack of knowledge about best practices for moving from traditional forms to eForms.
As a result, many enterprises are missing business opportunities. The business rationales for moving from traditional, static forms toward more dynamic electronic forms are manifold: error rates fall, processing times shrink, and customer experience improves. This paper provides practical advice for organizations that are considering a transition away from traditional forms.
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