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Added By Tony Byrne on 29-Dec-2010
There's a great new book that begins with two questions:
And then proceeds to answer them both. ... Continue Reading
Added By Alan Pelz-Sharpe on 28-Dec-2010
Just as Microsoft has its own very distinctive approach and definition for ECM, so too does Oracle. In fact as time goes on, Oracle's approach to ECM is becoming more individual and distinctive ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Dec-2010
The longtime document and records management product iManage WorkSite has had a turbulent history: launched in the dot-com boom years, it quickly found an enthusiastic customer base in the Legal sector. Acquired by Interwoven in 2003 it carried on much as before with relatively little interference from the web-centric management at Interwoven. But things change ... Continue Reading
Added By Apoorv Durga on 22-Dec-2010
Lassi is a yogurt drink popular in India, but you wouldn't usually employ a washing machine to make it. Unless, of course your requirements are similar to those in this HSBC Ad. We call such differentiating requirements "scenarios." Think of scenarios as ... Continue Reading
Added By Theresa Regli on 21-Dec-2010
I'm excited to wrap up the year by writing a "State of the Market" on DAM. This has been a very busy year for us here -- our DAM subscriber numbers increased substantially and our customer inquiries for personalized help in a DAM procurement were near-constant. Could it be that DAM might finally be hitting the mainstream? ... Continue Reading
Added By Jarrod Gingras on 21-Dec-2010
Every product and technology solution provider inherently brings some amount of risk. When it comes to technology, change is inevitable and often a good thing, but also potentially a strong indicator of risk for new buyers of technology. For example ... Continue Reading
Added By Tony Byrne on 20-Dec-2010
We have a job opening for a full-time analyst to join our research-and-advisory team. The person can be based in Northern Europe, India, or East Coast USA (preferably Boston or Washington area) ... Continue Reading
Added By Jarrod Gingras on 20-Dec-2010
When it comes to selecting a content management system, does a vendor's industry-specific experience matter? ... Continue Reading
Added By Tony Byrne on 16-Dec-2010
CMS vendors and open source community leaders frequently brag about the growing volume of such add-on modules, but for customers this landscape can be confusing and ultimately quite disappointing. ... Continue Reading
Added By Alan Pelz-Sharpe on 15-Dec-2010
Yesterday our friends over at AIIM (Association of Imaging and Information Management) hosted a webinar that presented new work by sales & marketing guru Geoffrey Moore called A Future History of Content Management: "A Social Business Revolution" ... Continue Reading
Added By Apoorv Durga on 15-Dec-2010
Of late, many WCM as well as Portal vendors are touting their capabilities for more closely aligning content management and presentation management. Frankly, I wonder what took them so long. After all, what good is content if it cannot be delivered and consumed? In my opinion ... Continue Reading
Added By Apoorv Durga on 14-Dec-2010
When you think of a smart phone or when someone tells you about multi-channel delivery, chances are that you are visualizing a cell phone, a PDA, or at the maximum, a tablet such as an iPad or Samsung's Tab ... Continue Reading
Added By Tony Byrne on 14-Dec-2010
After a decade of doing this, I can assure you that the demos vendors give during canned analyst and media "briefings" and the demos they perform for customers during the sales process are as different as night and day ... Continue Reading
Added By Adriaan Bloem on 13-Dec-2010
One question I get on a regular basis is, "so, what's the best CMS?" And I invariably reply, "it depends." There really is no best CMS; there is only the best fit for you, in your scenarios ... Continue Reading
Added By Alan Pelz-Sharpe on 13-Dec-2010
We have a new new advisory paper out called "Develop the Right Shortlist with an RFI" that hits on a key gap in many procurement processes. For with most prospective content technology buyers, great effort gets expended on an RFP process at the cost of the RFI. In fact, there often is no RFI. This is a mistake ... Continue Reading
Added By Tony Byrne on 10-Dec-2010
You may be getting pressure to join a particular tool's bandwagon. This year it could be Drupal, Sitecore, Jive, or Liferay. Next year it will certainly be a different set of names. Our industry is nothing if not faddish. When faced with the bandwagon effect, I encourage you to pause and consider all the angles ... Continue Reading
Added By Adriaan Bloem on 8-Dec-2010
We always follow the communities around specific products quite closely. Whether an open source or commercial closed source system, product communities can give us great input on the real story. But one thing to remember is that the most active and enthusiastic communities are also a really biased source of information ... Continue Reading
Added By Jarrod Gingras on 7-Dec-2010
When it comes to selecting a content management system, the most "important" stakeholders are not the people at the top of the org charts or the ones with the biggest checkbooks. ... Continue Reading
Added By Apoorv Durga on 6-Dec-2010
Offshoring, along with its many variants like rightshoring and nearshoring is a heavily debated topic. But like everything else, there are advantages as well as challenges that need to be addressed if you have to make it successful. ... Continue Reading
Added By Jarrod Gingras on 6-Dec-2010
One question I got over and over again from folks learning about us for the first time was, "where do you get all of the information about the vendors and products that makes it into your research reports and advisory papers?" ... Continue Reading
Added By Jarrod Gingras on 1-Dec-2010
As we approach the end of 2010, it's time for our team of Real Story Group analysts to reveal our 2011 predictions, where we make our best guesses as to what the Content Technology industry will hold for you in the new year ... Continue Reading
Added By Jarrod Gingras on 30-Nov-2010
At the risk of being labeled a Grinch during this holiday season, I feel the need to inject a dose of reality into a conversation that I see gathering steam ... Continue Reading
Added By Adriaan Bloem on 30-Nov-2010
Swedish WCM vendor EPiServer was acquired a few weeks ago -- and I've been trying to come up with something meaningful to say about it ever since ... Continue Reading
Added By Adriaan Bloem on 29-Nov-2010
Most recently, Wired Magazine managed to reach the zenith with the article "The Web is Dead. Long Live the Internet." Even though that's been discussed to death on the web (dead itself), allow me to spoof their title one last time. Just to make an entirely different point: whereas the mobile web is alive and kicking -- it's becoming nearly impossible to create mobile apps. ... Continue Reading
Added By Alan Pelz-Sharpe on 26-Nov-2010
Last week I helped my colleague Tony Byrne host the SharePoint Symposium in Washington DC. We ran many of sessions there and had a good turnout at each, hardly surprising of course as SharePoint remains a very hot topic ... Continue Reading
Added By Alan Pelz-Sharpe on 24-Nov-2010
"Transactional document management" is a term not used often enough in my opinion. For it is, as the phrase goes, the "meat and potatoes" of ECM ... Continue Reading
Added By Theresa Regli on 23-Nov-2010
At any given time, I'm in the process of helping three or four Real Story Group research subscribers through a procurement process. Oftentimes, the most complicated part of the process isn't creating an RFP, determining the short list, putting together the evaluation team or use case scenarios. It's normalizing the pricing ... Continue Reading
Added By Tony Byrne on 23-Nov-2010
As you may know, we make twelve predictions every year, and every year, we go back to try to assess our accuracy. So, let's see how we did with our 2010 predictions from last December ... Continue Reading
Added By Theresa Regli on 23-Nov-2010
Next week, my colleague Alan Pelz-Sharpe and I will be hosting several sessions at the Online Information conference at London's Olympia. Based on recent research conducted for our enterprise search and digital asset management evaluations, I'll be speaking about ... Continue Reading
Added By Tony Byrne on 22-Nov-2010
I had an interesting conversation with an intranet manager at the JBoye10 Conference in Denmark last month. She got frustrated when executives at her firm declared that the collaboration and networking tools she was rolling out should be so simple, "they don't require training." ... Continue Reading
Added By David Hobbs on 19-Nov-2010
Many web teams may consider it a forgone conclusion that you should redesign your site as part of your migration to a new CMS. But it doesn't necessarily have to be that way. In fact, there are many disadvantages to doing a redesign and migration at the same time ... Continue Reading
Added By Apoorv Durga on 19-Nov-2010
Content integration vendor Kapow made a couple of announcements this week, mostly related to re-branding and enhancements to their data integration platform. The key aspects of these announcements are ... Continue Reading
Added By Alan Pelz-Sharpe on 18-Nov-2010
ECM3 is without a doubt the most successful maturity model for ECM, with downloads of the model passing the 5,000 mark recently ... Continue Reading
Added By Matthew Clapp on 17-Nov-2010
What does it mean to follow 5,000+ people on Twitter? There is no way you can possibly read that much and still have a day job. What does it mean to have 500+ colleagues on LinkedIn and 1000+ friends on Facebook ... Continue Reading
Added By Matthew Clapp on 16-Nov-2010
I admit I was a little nervous when I took this new position evaluating web content management vendors for The Real Story Group. I was sure that I would find myself completely underwater and overwhelmed by advances in technology and process automation ... Continue Reading
Added By Tony Byrne on 15-Nov-2010
Last month I held a webinar on recent developments in Intranet technologies. Many of you on the east side of the Atlantic Ocean let me know that the webinar timeslot wasn't convenient. So, we've scheduled a live reprise, for Wednesday, December 8, 2010 1:00 PM - 2:00 PM GMT. ... Continue Reading
Added By Apoorv Durga on 12-Nov-2010
A web portal's true potential lies in its ability to access multiple applications across an enterprise backbone, as well as applications residing on the public web. Gadgets have emerged as a lightweight alternative to build portal-like applications for the enterprise ... Continue Reading
Added By Theresa Regli on 11-Nov-2010
We've released a number of updated product and vendor evaluations within our enterprise search & information access research stream this week. Apoorv Durga, Adriaan Bloem, and I are seeing many search vendors broadening their capabilities. But as usual, with more complexities come more potential implementation pitfalls and challenges ... Continue Reading
Added By Tony Byrne on 10-Nov-2010
In talking to customers for our Collaboration and Social Software evaluations, we've seen many of them struggle to take departmental or smaller-scale pilots to enterprise-wide deployments ... Continue Reading
Added By Alan Pelz-Sharpe on 10-Nov-2010
It seems timely to publish our EMC-Documentum family tree, as there has been a change in senior management there recently. I try not to comment too much on vendor personnel changes, since change is natural enough and people move on, but I think this one is worth an exception ... Continue Reading
Added By Alan Pelz-Sharpe on 9-Nov-2010
No content management supplier today can start or end a sales pitch without a mention of mobile. Whether they be large ECM vendors talking about access to your secure documents on your Blackberry, or a B2C oriented web content management vendors discussing rich media delivery to the iPad ... Continue Reading
Added By Apoorv Durga on 8-Nov-2010
Last week, Oracle announced its acquisition of Art Technology Group (ATG) for $ 1 Billion. At this price, it might appear smaller than other, better-known acquisitions such as those of Sun Microsystems ($ 7.4 B), BEA Systems ($ 8.5 B), and PeopleSoft ($ 10.5 B in 2004), yet it's an important acquisition, nevertheless ... Continue Reading
Added By Alan Pelz-Sharpe on 5-Nov-2010
We've just updated several vendor evaluations in our Enterprise Content Management Report: ... Continue Reading
Added By Tony Byrne on 2-Nov-2010
If you employ SharePoint on your intranet, should you also use it publish your public websites? The debate rages, and there is no universal answer. ... Continue Reading
Added By Tony Byrne on 29-Oct-2010
In twelve years of following Web CMS technology, I've found that vendors and open source projects consistently announce two areas of improvement with each new version of their software. The releases typically say something like ... Continue Reading
Added By Adriaan Bloem on 28-Oct-2010
I tend use cars as a metaphor to describe the differences among software products. Even in internal discussions among our team of analysts. Which is how this came up last week: I described a particular system as a Toyota compared to another vendor's Ferrari ... Continue Reading
Added By Alan Pelz-Sharpe on 27-Oct-2010
There are some things in life that just shouldn't be considered optional, like deploying a web content management system in a three-stage Development-Test-Production environment, or even four, with Staging thrown in. Most enterprises run their actual websites and web applications in ... Continue Reading
Added By Tony Byrne on 25-Oct-2010
I was on the phone the other day with an enterprise business/IT team who were wondering if they made the right choice in the new Web CMS they were implementing. This is not an unusual conversation: many organizations second-guess their CMS decisions ... Continue Reading
Added By Apoorv Durga on 21-Oct-2010
I'm quite happy to be returning to Aarhus, Denmark to attend the JBoye conference from 2-4 November, 2010. This is one conference where you get to not only learn and interact with others, but also get to network and socialize in a very informal environment ... Continue Reading
Added By Theresa Regli on 19-Oct-2010
I've never been a Hollywood kind of gal. I'd rather read a book than watch a movie, hardly own any makeup, shrug at the sight of of anyone famous (well, except perhaps when I almost walked into Paul McCartney in London a few years ago), and would rather wear a classic black suit than waste time and money on the latest fashion. So, it's not without a bit of hesitation and extra consideration of my wardrobe that I'll pack my bag for my first Hollywood stage appearance, at next month's Henry Stewart Conference on Digital Asset Management ... Continue Reading
Added By Tony Byrne on 19-Oct-2010
Microsoft SharePoint 2010 boasts an extraordinarily large and quite diverse "ecosystem" of consultants, integrators, and add-on software vendors. For customers, though, this landscape can be very confusing ... Continue Reading
Added By Adriaan Bloem on 18-Oct-2010
Google is announcing a new version of the Google Search Appliance today -- version 6.8 of the company's enterprise search solution. The headline feature is "Cloud Connect" -- but that's in fact a pretty superficial addition. If you look at the technology, what's more interesting is that this release marks another small step in Google's long transition from fiction to reality ... Continue Reading
Added By Adriaan Bloem on 18-Oct-2010
Last week, I presented at Mobile Mojo -- an event about Mobile & Social. It was an interesting gathering, with a lot of buzz. One of the highlights was certainly Peter Hinssen's excellent keynote about ... Continue Reading
Added By Tony Byrne on 15-Oct-2010
We've just updated several vendor evaluations in our Enterprise Collaboration and Social Software technology stream, including ... Continue Reading
Added By Alan Pelz-Sharpe on 15-Oct-2010
My post yesterday about Autonomy reminded me to explain a bit more about software vendor "roll-ups" and what they really mean to you the customer ... Continue Reading
Added By Apoorv Durga on 14-Oct-2010
Alfresco recently released a new community version 3.4 of its Content Management System. The enterprise version of this will be released later this year. The latest version has some new features as well as enhancements such as a sample application called Web Quick Start, DocLib portlets, Distributed Repository Replication, Enhancements to Alfresco Web Editor (AWE) and Share. ... Continue Reading
Added By Alan Pelz-Sharpe on 14-Oct-2010
In the past week mega-vendor Autonomy saw its share price plummet by 20% -- a huge drop by anyone's standards. Much discussed in the financial press, it's also news that will be much discussed and publicized by Autonomy's competitors ... Continue Reading
Added By Tony Byrne on 13-Oct-2010
I hope you know about the forthcoming Enterprise 2.0 Conference, now in its second year on the U.S. west coast (Santa Clara, CA) next month. I'll be kicking off the ... Continue Reading
Added By Apoorv Durga on 11-Oct-2010
The second half of this year has seen a lot of activity in the Portals & Content Integration marketplace and several vendors have released updates and in some cases completely new offerings of their products. Last week, we published an update to our Portals evaluation research reflecting some of these upgrades ... Continue Reading
Added By Tony Byrne on 8-Oct-2010
When I was a pup in the enterprise technology industry, I noticed that some of the best solutions came from smaller vendors. Upon hearing this, my elders would pull me aside and say, ... Continue Reading
Added By Tony Byrne on 6-Oct-2010
Most enterprises I encounter who are implementing new information management systems (like Web CMS, Portals, Collaboration, DAM tools, etc.) understand the importance of employee training, and we certainly advise customers to pay close attention to it with RFPs and program planning ... Continue Reading
Added By Apoorv Durga on 5-Oct-2010
In the latest 11g release of their ECM suite, Oracle has made some key changes that they claim will make the platform more open and less proprietary. But there's a catch. ... Continue Reading
Added By Alan Pelz-Sharpe on 29-Sep-2010
I find traveling and speaking at industry events a huge opportunity to engage with people and get a feel for what is really going on in the broader user community. And in my third trip to Brazil for the ECMShow I can report with confidence that a whole lot is going on here ... Continue Reading
Added By Tony Byrne on 27-Sep-2010
Are you an Intranet leader expected to stay abreast of multiple related technologies? If so, please join me for a complimentary webinar next Monday ... Continue Reading
Added By Adriaan Bloem on 27-Sep-2010
What, your system vendor doesn't have an app store yet? Apple has popularized the concept, and most phone platforms now have something similar: Google's Android Market and Nokia's Ovi Store come to mind. So now everyone has to have one, not just devices, but enterprise software as well ... Continue Reading
Added By Apoorv Durga on 27-Sep-2010
It seems every new technology gets labeled "social," and every vendor wants to be "global", "leader", "first," or some combination of these. So it's important to get the real story and follow a structured approach to product selection. With this in mind ... Continue Reading
Added By Apoorv Durga on 24-Sep-2010
Competitors and Partners, eXo and JBoss have both announced their new Portal offerings based on their collaborative project GateIn. While JBoss had released Enterprise Portal Platform (EPP 5) a while back, eXo released eXo Platform 3.0 this week ... Continue Reading
Added By Adriaan Bloem on 23-Sep-2010
It's easy to get caught up in the announcements of new and exciting stuff -- and even easier to have forgotten about them when they quietly leave the stage. Case in point: Cuil and Clusty ... Continue Reading
Added By Alan Pelz-Sharpe on 23-Sep-2010
In many end-user organizations, software support fees can make up the bulk of the yearly IT budget. This is hardly surprising when vendors typically like to calculate support contracts on the basis of ~20% of list pricing per annum, in perpetuity ... Continue Reading
Added By Adriaan Bloem on 22-Sep-2010
On October 7th, the MobileMojo event in Utrecht (NL) will focus on mobile and social media. Those two areas touch on almost everything we cover, so I'm happy that both my colleague Theresa Regli and I will be attending ... Continue Reading
Added By Adriaan Bloem on 22-Sep-2010
VideoEgg announced today it will acquire Six Apart (creators of Movable Type). Or, depending on how you look at it, it's a merger. VideoEgg and Six Apart will form a new company, called "SAY Media." But where does that leave Movable Type? ... Continue Reading
Added By Tony Byrne on 22-Sep-2010
This month, we've updated our evaluations of three Web CMS vendors: ... Continue Reading
Added By Apoorv Durga on 21-Sep-2010
Rather quietly, IBM has replaced the search index within their OmniFind Enterprise Edition. The latest release of this search engine, version 9.1 supports new search collections that are based on Lucene ... Continue Reading
Added By Alan Pelz-Sharpe on 20-Sep-2010
Vamosa means "let's go" in Spanish, and sadly the UK-based content migration technology firm Vamosa is indeed going...away ... Continue Reading
Added By Tony Byrne on 16-Sep-2010
Please join me for a complimentary webinar next Wednesday, 22 September, "How to Select a Web Content Management System." ... Continue Reading
Added By Alan Pelz-Sharpe on 15-Sep-2010
Next week (Thursday 23rd) I will be in New York to speak at the new Creatasphere DAM conference. I must confess I am really looking forward to this particular event as it sort of kicks off my personal event season, and does so in some style ... Continue Reading
Added By Tony Byrne on 14-Sep-2010
There are many ways to categorize technology vendors. In our evaluation reports we get into considerations of cost, architecture, functionality, vendor intangibles, and many other criteria. Selecting the right software is a multi-dimensional exercise ... Continue Reading
Added By Alan Pelz-Sharpe on 13-Sep-2010
HP has been offering Document and Records Management (RM) for two years. Yet, buyers typically don't short-list the vendor, and many don't even know that HP has an offering in this space ... Continue Reading
Added By Apoorv Durga on 10-Sep-2010
Dynamic Publishing Systems manage the assembly of reusable components for publishing, along with the delivery of aggregated content to multiple personalized channels. Some examples of Dynamic Publishing are: ... Continue Reading
Added By Theresa Regli on 10-Sep-2010
If you're an end-user of Adobe's Creative Suite (CS), which includes such applications at Photoshop and Illustrator, you're likely aware of the furor over the termination of support for Version Cue that coincided with the release of CS version 5 earlier this year ... Continue Reading
Added By Alan Pelz-Sharpe on 9-Sep-2010
Our product evaluations are here for one purpose alone -- to provide buyers with truly independent, technical, and critical assessments of the products they are considering. What this means in practice is that some products get added to our services, and others quietly get dropped ... Continue Reading
Added By Apoorv Durga on 9-Sep-2010
We have often talked of content migration before, but we have now started to content migration technology and practices more formally and will be expanding our coverage to include short reviews of key content migration vendors in the near future ... Continue Reading
Added By Alan Pelz-Sharpe on 8-Sep-2010
Before speaking at industry events I often post a blog asking people to come along and say hello in person. In London a few months back James Lappin did just that, and though I knew of James as an Records Management (RM) expert by reputation, I had not actually met him in person ... Continue Reading
Added By Tony Byrne on 8-Sep-2010
Our colleague Phil Kemelor offers a briefing for our Web Analytics research subscribers assessing IBM's recent acquisition of Unica. To quote ... Continue Reading
Added By Adriaan Bloem on 8-Sep-2010
A couple of people pinged me last week, basically asking, "who are these Atex people?" (The company's name got a bit elevated when they made it onto Gartner's recent Magic Quadrant analysis for web content management.) ... Continue Reading
Added By Theresa Regli on 6-Sep-2010
If there is anything I follow just as closely if not more closely than the world of content management, it is the world of food. If I'm not talking to customers about DAM vendors or watching demos of the latest software, you can safely bet I'm either shopping for food, cooking, hosting friends for a lavish multi-course meal ... Continue Reading
Added By Alan Pelz-Sharpe on 1-Sep-2010
Ok you probably did a double take when you saw that Hyland had acquired Hershey's. Sadly the world of chocolate and ECM are not about to merge. ... Continue Reading
Added By Alan Pelz-Sharpe on 1-Sep-2010
Just as Route 66 in the United States has taken on a mythical status, 66KB is begining to take on the same legendary status in my own little world of ECM ... Continue Reading
Added By Apoorv Durga on 30-Aug-2010
Last week, I attended two conferences in Delhi. Coincidentally, both of them were on similar topics. The first one, organized by Indian trade body, NASSCOM was about mobile Internet and appstores, while the second one was about mobile applications (although it ended up as a conference for sales pitches by device vendors) ... Continue Reading
Added By Theresa Regli on 30-Aug-2010
I'll be hosting a webinar next week, talking about Digital Asset Management ... Continue Reading
Added By Adriaan Bloem on 30-Aug-2010
Danish CMS vendor Sitecore released their new version 6.3 last month. For me, the immediate question always is: how much has changed? It's only a dot release, so it shouldn't be anything major, right? Well ... Continue Reading
Added By Tony Byrne on 26-Aug-2010
Gartner's Magic Quadrant for Web Content Management 2010 is out, accompanied by vendors' public crowing and private tears, depending on their placement. You can get a copy of the MQ from Sitecore, who just obtained a ticket on the magic elevator ... Continue Reading
Added By Shawn Shell on 25-Aug-2010
As you may have noticed by the slew of announcements from Redmond, Microsoft has placed increasing emphasis on "cloud" computing ... Continue Reading
Added By Tony Byrne on 20-Aug-2010
Many observers expected big things when DotNetNuke Corporation raised serious venture capital in November, 2008. (DotNetNuke Corporation is the commercial entity behind the sprawling, open source CMS community by the same name) ... Continue Reading
Added By Tony Byrne on 19-Aug-2010
All enterprises need to archive certain documents, but what's the best approach? Specifically, are there better alternatives to the traditional TIFF format? In a new advisory briefing, we argue that PDF/A brings several advantages ... Continue Reading
Added By Adriaan Bloem on 19-Aug-2010
There's an odd fascination with equestrianism in technology. Vendor landscapes are often described as horse races; there's leaders and laggards, winners and losers. That's great for gamblers, investors, and jockeys. But it's not very useful ... Continue Reading
Added By Tony Byrne on 18-Aug-2010
After discussions with several Coremetrics customers, we've taken a second look at IBM's acquisition of the web analytics vendor. To quote ... Continue Reading
Added By Adriaan Bloem on 18-Aug-2010
There's a lot of mysticism shrouding Autonomy's mega-search offering, "IDOL." Not in the least bit because every piece of software that is acquired by the vendor is either "plugged into," "powered by," or "integrated with" IDOL. Supposedly, ... Continue Reading
Added By Theresa Regli on 17-Aug-2010
I'll be attending and speaking at the two Henry Steward Conferences on Digital Asset Management this fall in Chicago and Los Angeles. In addition to a presentation on what's new in DAM technology (with an updated focus on mobile), I'll be ... Continue Reading
Added By Apoorv Durga on 17-Aug-2010
You should be forewarned that in their quest for improving presentation management, vendors are soft-pedaling many core CMS concepts which haven't really seen a lot of innovation in recent times, and this, too, could impact your website visitor experience. ... Continue Reading
Added By Adriaan Bloem on 13-Aug-2010
However, make no mistake: FAST may be a lot less expensive, but it's certainly not going to come cheap. Not in the least bit because implementing it right will still be an expert's job. ... Continue Reading
Added By Adriaan Bloem on 12-Aug-2010
This year's big plan for Swedish Web CMS vendor EPiServer was to go public on July 30th. In the end, though, that didn't quite work out: EPi withdrew at the last minute ... Continue Reading
Added By Alan Pelz-Sharpe on 12-Aug-2010
Explaining technical concepts -- which are often quite abstract -- can be quite a challenge. So at the Real Story Group we often try to be creative in how we go about explaining things ... Continue Reading
Added By Apoorv Durga on 11-Aug-2010
In a new Advisory Briefing for our SharePoint and ECM subscribers, we evaluate how the CMIS connector targets different use cases where SharePoint needs to inter-operate or co-exist with other applications. ... Continue Reading
Added By Alan Pelz-Sharpe on 10-Aug-2010
Today IBM announced the acquisition of Datacap. It was no surprise really as Big Blue has been talking for a while about enhancing their overall imaging offering, to better leverage advanced case management ... Continue Reading
Added By Alan Pelz-Sharpe on 9-Aug-2010
You probably see a variety of overlapping terms to describe the management of content. One example is "assets" -- aren't all content items assets of one kind or another? ... Continue Reading
Added By Alan Pelz-Sharpe on 4-Aug-2010
If you were to trust in the marketing swill that comes out of the vendor and analyst community these days, you would believe that large organizations are not just embracing ERM (Electronic Records Management) but that they are positively hugging and kissing it too ... Continue Reading
Added By David Hobbs on 2-Aug-2010
Do you run or plan a site with hundreds or thousands of subsites? If so, you have many unique issues to deal with, including complex permissions, templating, taxonomy, and UI requirements ... Continue Reading
Added By Theresa Regli on 2-Aug-2010
As a digital asset management analyst, one of the most common questions I get is, "Why doesn't Adobe have its own DAM?" ... Continue Reading
Added By Tony Byrne on 29-Jul-2010
This month we updated evaluations for four Web CMS vendors: SaaS players Clickability and OmniUpdate, as well as Drupal and GOSS ... Continue Reading
Added By Apoorv Durga on 28-Jul-2010
Adobe Systems today announced their intent to acquire Day Software. We've seen Adobe featuring in many Content Management RFPs and although they had some of the necessary pieces including Adobe Contribute and LiveCycle, they were never taken seriously as a Content Management player. An OEM deal with Alfresco a few years back though well intentioned didn't help much but this announcement will surely change the situation dramatically. ... Continue Reading
Added By Tony Byrne on 22-Jul-2010
With SharePoint 2010, Microsoft has strongly promoted the platform's upgraded content management capabilities. Now that the hype is died down, and there are production implementations in the field, it's possible to take a harder look ... Continue Reading
Added By Alan Pelz-Sharpe on 20-Jul-2010
Today we are releasing a fairly substantial update to our ECM evaluation research. Over the past few months we have been looking in detail into product changes across some of the larger and better known ECM suite vendors ... Continue Reading
Added By Apoorv Durga on 19-Jul-2010
JackBe, one of the Mashup vendors we cover in our Portals and Content Integration Research, announced version 3.0 of their Mashup product Presto. The new version features enhancements ... Continue Reading
Added By Phil Kemelor on 19-Jul-2010
I started working the Web Analytics Report for The Real Story Group (formerly CMS Watch) three years ago. It took me six months to complete the first edition, working pretty much full time. This was a new endeavor; the only other coverage of the web analytics space was done by ... Continue Reading
Added By Adriaan Bloem on 15-Jul-2010
If you're running a SAP NetWeaver Portal -- presumably since you've bought into SAPs infrastructure -- you may have discovered it's not the most ideal of platforms to actually publish content on ... Continue Reading
Added By Alan Pelz-Sharpe on 13-Jul-2010
Yesterday morning I was reading through Oracle's recently updated price list (yes my Monday mornings really are that exciting). I was thinking that I have long valued the fact that I can access simple, clear and open prices from major vendors like Oracle, Microsoft and IBM. I might occasionally gasp at the prices listed ... Continue Reading
Added By Tony Byrne on 12-Jul-2010
Many of our enterprise research customers are reporting an interesting trend: fewer responses to their RFPs (a.k.a., "tenders"). Even vendors they had at the top of their lists may decline to bid. This puzzles them ... Continue Reading
Added By Alan Pelz-Sharpe on 9-Jul-2010
There is an outcry in the UK at the moment over the cost of building and maintaining Government websites. The figures released by the government relating to individual department website costs ... Continue Reading
Added By Tony Byrne on 8-Jul-2010
I'll agree with mega-vendor Autonomy on one key point: Search technology is really important. But is it so important that search functionality should dominate your choice in a content management system? ... Continue Reading
Added By Shawn Shell on 7-Jul-2010
While perhaps not the use case that Microsoft envisioned, it's a definite possibility: firms continuing to run their SharePoint 2007 applications and upgrading their desktops to Office 2010 ... Continue Reading
Added By Adriaan Bloem on 7-Jul-2010
I sometimes warn that a vendor's content management system is well suited to "simple" scenarios, but not necessarily a good fit for "more complex" cases. That's a bit problematic: ... Continue Reading
Added By Adriaan Bloem on 6-Jul-2010
After a long spending spree -- pretty much on anything XML -- SDL has now acquired small Dutch vendor Xopus ... Continue Reading
Added By Adriaan Bloem on 2-Jul-2010
Well, it was to be expected: after a long wait, WordPress 3.0 got released just when I was on a short holiday. (WordPress admins shouldn't be allowed to take holidays for that exact reason.) ... Continue Reading
Added By Shawn Shell on 1-Jul-2010
In a recent article in Computing regarding this subject, the author suggests that SharePoint is the cause of recent information management challenges within organizations adopting the platform ... Continue Reading
Added By Adriaan Bloem on 1-Jul-2010
Now that we've built content management to reach into the clouds, have we been punished by a confusion of tongues? Sure, there are tangible differences between, say, a page-based or a component-based system. And some labels are rooted in their underlying technology. Still, there's a couple of archetypes we could at least attempt to label similarly ... Continue Reading
Added By Tony Byrne on 30-Jun-2010
Yesterday we released Version 5 of our Web Analytics evaluation research, with detailed evaluations of 22 vendors ... Continue Reading
Added By Apoorv Durga on 28-Jun-2010
Although released a couple of weeks back, Red Hat made a formal announcement of the release of their new JBoss Enterprise Portal Platform (EPP 5) on Thursday at the Red Hat summit in Boston. As we have mentioned before, this release is a completely re-architected platform built on GateIn, the portal they jointly developed with eXo. ... Continue Reading
Added By Jarrod Gingras on 28-Jun-2010
The community commons ECM Maturity Model (www.ECM3.org) progressed to v2.0 last week ... Continue Reading
Added By Alan Pelz-Sharpe on 25-Jun-2010
I'm in the middle of reviewing feedback for a number of ECM product evaluations that I'm presently updating. The upgrade from minor version to minor version (1.7 to 1.8 etc) is usually heralded by loud marketing cries from the suppliers. Closer inspection though tends to reveal fixes and gaps plugged, rather than anything revolutionary ... Continue Reading
Added By Tony Byrne on 24-Jun-2010
Yesterday, we officially released our updated Portal vendor evaluations, but under a new title, ": Portals and Content Integration." ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Jun-2010
In the UK today, the new Chancellor of the Exchequer George Osbourne will announce his emergency budget details. The one thing we know in advance is that this will contain some of the most severe cuts in recent history ... Continue Reading
Added By Apoorv Durga on 22-Jun-2010
We've just released an update to our Portals evaluation research. Along with updates to the individual portal vendor evaluations, we have expanded the scope of our research to include a new category of related solutions that enable you to integrate and aggregate content from multiple sources ... Continue Reading
Added By Alan Pelz-Sharpe on 21-Jun-2010
One of the fun aspects of being an analyst is that people ask you to judge things. Though we refrain from categorizing "best" products and vendors, judging actual projects that exemplify good information management practice is always ... Continue Reading
Added By Tony Byrne on 18-Jun-2010
Please join me for a free webinar -- "When Google Analytics Isn't Enough: Alternatives in the Web Analytics Marketplace, 2010" -- examining the pros, cons, and alternatives to Google Analytics, on Tuesday, 29 June, at 1:00pm EDT ... Continue Reading
Added By Alan Pelz-Sharpe on 17-Jun-2010
So here we are in London, the last stop on the UK ECM roadshow. London is certainly the biggest and busiest of the four events, with more from the private sector than public sector at this one ... Continue Reading
Added By Alan Pelz-Sharpe on 17-Jun-2010
For IT professionals it is taken as a matter of faith that automation improves efficiency, that making paper based documents and processes electronic is, in and of itself, a default benefit. But experience in the real world paints a more mixed and problematic picture ... Continue Reading
Added By Alan Pelz-Sharpe on 16-Jun-2010
Theme of the day? Difficult to say really, but if I were to choose two it would be the content chaos and archiving ... Continue Reading
Added By Tony Byrne on 16-Jun-2010
IBM announced yesterday that it's acquiring web analytics vendor Coremetrics (dang: just after we last updated our vendor map...) ... Continue Reading
Added By Alan Pelz-Sharpe on 15-Jun-2010
Day 2 of the UK AIIM Roadshow and we are here at the Reebok Stadium Bolton (home of Bolton Wanderers football club). Theme of today amongst the attendees seems to be ... Continue Reading
Added By Tony Byrne on 15-Jun-2010
Here's our latest take on the marketplaces we cover. We still can't fit all the vendors we evaluate, but we're getting closer ... Continue Reading
Added By Alan Pelz-Sharpe on 14-Jun-2010
Day One of the AIIM UK Roadshow started in Glasgow, a place I know pretty well. The sessions were followed by a long but stunningly beautiful drive down ... Continue Reading
Added By Apoorv Durga on 14-Jun-2010
One of our predictions for this year was about the rise of mobile as a delivery channel -- much more closely integrated with your content technologies. Most vendors provide some sort of mechanism for delivering content to mobile channels ... Continue Reading
Added By Tony Byrne on 11-Jun-2010
I participated in an interesting workshop at the 2.0 Council last week where one of the big debates was -- inevitably -- the tension between behemoth collaboration platforms (especially SharePoint) vs. point solutions for social computing ... Continue Reading
Added By Adriaan Bloem on 10-Jun-2010
You may have noticed Facebook "Like" buttons spring up everywhere on the web the past few months ... Continue Reading
Added By Alan Pelz-Sharpe on 10-Jun-2010
Just a note to say that I will be at each of upcoming AIIM UK Roadshow the week of the 14th June. I will be giving the closing keynote each day ... Continue Reading
Added By Alan Pelz-Sharpe on 9-Jun-2010
Autonomy today announced that it has acquired CA's (formerly Computer Associates) Information Governance assets. These consist primarily of two main products ... Continue Reading
Added By Alan Pelz-Sharpe on 9-Jun-2010
In the American corporate world, eDiscovery is the "pain du jour," as requests to find and turn over documents grow exponentially ... Continue Reading
Added By Adriaan Bloem on 9-Jun-2010
Dassault Systèmes, a major product lifecycle management (PLM) vendor, has announced the acquisition of enterprise search vendor Exalead. Which of course leads to the two usual questions with any acquisition ... Continue Reading
Added By Alan Pelz-Sharpe on 8-Jun-2010
Both IBM and now EMC have recently touted their improved Case Management capabilities, so I thought it timely to take a look at this area in a little more detail ... Continue Reading
Added By Phil Kemelor on 7-Jun-2010
A few months ago, Google promised to make it easier for website visitors to opt out of tracking by sites that employ their free Google Analytics service. Their announced solution last week strikes me as a bit of grandstanding on one hand ... Continue Reading
Added By Alan Pelz-Sharpe on 3-Jun-2010
I was myself once a systems integrator, and many of my friends still work for systems integrators. This is my roundabout way of saying sorry in advance for the following video ... Continue Reading
Added By Apoorv Durga on 2-Jun-2010
When I talk to people about Mashups, I find many of them are really thinking of iGoogle-type, dashboard-style applications, assembled using Gadgets and Widgets ... Continue Reading
Added By Tony Byrne on 2-Jun-2010
This week we updated a slew of Web Content Management vendor evaluations. Over the past two quarters we've touched every vendor review in one way or another, so this latest update officially represents ... Continue Reading
Added By Shawn Shell on 1-Jun-2010
Microsoft has created much broader management capabilities and better integration services. SharePoint now carries many more enterprise features, like business intelligence reporting and managed metadata. The resulting package is an increasingly complex platform that may have become that very complicated tool it originally displaced ... Continue Reading
Added By Alan Pelz-Sharpe on 31-May-2010
Virtually every customer of ours manages multiple document repositories. The document volumes stored in these repositories can get enormous; even smaller organizations can produce millions of documents, while the largest run to billions ... Continue Reading
Added By Tony Byrne on 28-May-2010
There's always a high energy level at the semi-annual Enterprise 2.0 Conference, and I expect this June's Boston event will be no exception. Please consider joining me there ... Continue Reading
Added By Theresa Regli on 27-May-2010
Every time the last Thursday of the month rolls around, I'm reminded of the fun and interesting crowd that gathers at the Hoxton Hotel in London for the Last Thursday CMS social events ... Continue Reading
Added By Theresa Regli on 25-May-2010
Today I'm excited to announce the release of a major update to our Digital Asset Management evaluation research stream ... Continue Reading
Added By Alan Pelz-Sharpe on 24-May-2010
The world of document management is not one that most people associate with fun, laughter and good times. It has been described (by me on occasion) as about as exciting as watching paint dry ... Continue Reading
Added By Tony Byrne on 20-May-2010
My colleague Adriaan Bloem has produced a short briefing answering two important questions that have emerged around Drupal Gardens ... Continue Reading
Added By Shawn Shell on 20-May-2010
Within a week of the official SharePoint 2010 launch announcement, the platform's broad ecosystem was buzzing with parallel announcements about integrations, add-ons, and support options. Contrast this with ... Continue Reading
Added By Alan Pelz-Sharpe on 19-May-2010
We have been updating our evaluation of Open Text for ECM this week, and I was musing with my colleague Apoorv that although Open Text is one of the largest ECM vendors in the market ... Continue Reading
Added By Apoorv Durga on 19-May-2010
More than two years after it's last major version was released, the Web CMS project Joomla! has announced the beta version of its next major release (1.6). For an open source project, that's a lot of time between two versions. ... Continue Reading
Added By Alan Pelz-Sharpe on 18-May-2010
Case in point: Today I chatted with the good people of Elkhart County, Indiana, about their experience of trying to consolidate all their document management needs to a single provider ... Continue Reading
Added By Theresa Regli on 17-May-2010
I've recently been using the analogy of selecting wine to describe the challenges of selecting software. To my delight, the analogy is catching on - to the point that within the Twitterverse, I've been dubbed a ... Continue Reading
Added By Alan Pelz-Sharpe on 17-May-2010
One of the more interesting and surprising things to emerge from last week's EMC World event in Boston was that the core Documentum Content Server has been repositioned into the xCP (Intelligent Case Management) product stack. ... Continue Reading
Added By Apoorv Durga on 14-May-2010
Alan and I wrote this piece (requires free registration) for CFO Connect, a thought-leadership magazine for CFOs and other senior finance professionals operating in India. The idea was to introduce people to Compliance and how ECM's strong technology platform can help companies meet their compliance needs. ... Continue Reading
Added By Tony Byrne on 13-May-2010
Recently, we've been presenting on the Enterprise Collaboration and Community software marketplace, and one slide in particular seems to attract peoples' attention ... Continue Reading
Added By Apoorv Durga on 13-May-2010
I was reading the excellent Web Site Migration Handbook by our good friend and colleague David Hobbs -- and a quick Twitter exchange with him got me thinking about the importance of testing and QA in migration ... Continue Reading
Added By Tony Byrne on 12-May-2010
Microsoft and its partners have good reason to party, but for you the celebrations could come prematurely ... Continue Reading
Added By Alan Pelz-Sharpe on 12-May-2010
It seems to be acronym soup week, and though we can all be guilty of cooking this particular recipe at times, EMC is becoming a master chef ... Continue Reading
Added By Alan Pelz-Sharpe on 11-May-2010
I have been in the document management business for over 20 years now, and though on the one hand ECM and Document Management technology has moved into the mainstream, in other regards it remains in the dark ages ... Continue Reading
Added By Theresa Regli on 11-May-2010
My colleague Alan Pelz-Sharpe and I frequently engage in friendly debate. Recently, we've been discussing the pros and cons of using scoring spreadsheets in the vendor evaluation process ... Continue Reading
Added By Jarrod Gingras on 10-May-2010
This year, CM Pros, the international content management community of practice, is doing a quantitative survey to try to capture the pulse of the community. ... Continue Reading
Added By Alan Pelz-Sharpe on 10-May-2010
So onto number three in our family tree mini-series, Autonomy. As a Brit that lives in the US, I find Autonomy an interesting vendor to watch ... Continue Reading
Added By Tony Byrne on 7-May-2010
At this week's J Boye conference in Philadelphia, I joined a panel reviewing some of the "hot topics" from the event. As you might expect at a gathering of web and intranet managers, the issue of governance kept recurring ... Continue Reading
Added By Alan Pelz-Sharpe on 6-May-2010
CMIS (Content Management Interoperability Specification) has been ratified as a standard by OASIS. What is it and what does it mean to buyers and users of ECM and Document Management technology? ... Continue Reading
Added By Alan Pelz-Sharpe on 5-May-2010
One of the events that I most looking forward to this year is the AIIM UK Roadshow - 14-17 June ... Continue Reading
Added By Tony Byrne on 3-May-2010
Microsoft's closest software partners whose core competency lies in knowing the innards of SharePoint have largely rejected the platform as an internet publishing service ... Continue Reading
Added By Tony Byrne on 30-Apr-2010
It's an important question that deserves an unbiased answer. Please join me a free webinar on Tuesday, 11 May, to explore potential alternatives for your organization ... Continue Reading
Added By Apoorv Durga on 28-Apr-2010
They say nothing unites us Indians more than Cricket. Mash that up with Bollywood, big money, politics, as well as sleaze, and you get the multi-billion dollar Indian Premier League (IPL) ... Continue Reading
Added By Apoorv Durga on 27-Apr-2010
FatWire recently announced two new products -- Gadget Server and Community Server -- both aimed at website visitors ... Continue Reading
Added By Tony Byrne on 23-Apr-2010
Microsoft has announced the "Release-to-Manufacturing" (i.e., final production) version of SharePoint 2010. We're still advising most customers to go-slow on SP2010 to allow ... Continue Reading
Added By Adriaan Bloem on 23-Apr-2010
I spent several days anxiously keeping track of the latest updates on the cloud hanging over Europe. It gave me plenty of time to ponder just how important on-line communications play a role in this nowadays. ... Continue Reading
Added By Tony Byrne on 22-Apr-2010
Please join my colleague Alan Pelz-Sharpe next Tuesday, 27 April at 11am EDT for a free webinar, "Why ECM and WCM Projects Fail: Best Practices to Prevent Your Project From Failing" ... Continue Reading
Added By Tony Byrne on 21-Apr-2010
Yesterday we released our "Cross-Check" for Web Analytics vendors, circa mid-2010 ... Continue Reading
Added By Theresa Regli on 21-Apr-2010
In a little less than a month, I'll be doing a half-day workshop in New York City as part of the annual Henry Stewart Digital Asset Management Conference ... Continue Reading
Added By Adriaan Bloem on 20-Apr-2010
You may have heard of the 90/9/1 rule of social engagement: in essence, the rule posits that in a community, 90% of the people are passive readers; 9% are active participants; and 1% account for creating the majority of content ... Continue Reading
Added By Tony Byrne on 19-Apr-2010
Last week we updated several WCM vendor evaluations, including ... Continue Reading
Added By Alan Pelz-Sharpe on 19-Apr-2010
Let's move onto number two in our mini-series of ECM "family trees," EMC Documentum. (The first tree was Open Text.) ... Continue Reading
Added By Adriaan Bloem on 16-Apr-2010
This is just a little tiff between vendors, so why should you care? Well, both are making it abundantly clear that a vendor is not a neutral source of information ... Continue Reading
Added By Apoorv Durga on 16-Apr-2010
I get an uneasy feeling when someone tells me their product is so simple that business users can create new applications without writing any code. This is especially true of products that offer some kind of a gadget and/or mashup functionality ... Continue Reading
Added By Alan Pelz-Sharpe on 15-Apr-2010
We've just published our 2010 ECM and Document Management Market Analysis, and it makes for fascinating reading ... Continue Reading
Added By Alan Pelz-Sharpe on 15-Apr-2010
This week I have been heads down reviewing RFP responses for a large ECM project. These vendor proposals could give readers the misimpression that the products in a complex suite of modules were all designed on the same drawing board ... Continue Reading
Added By Adriaan Bloem on 14-Apr-2010
Politics aside, I've always enjoyed watching the occasional French president's speech on television. Where U.S. presidents act, well, presidential, and the Queen will be regal, a French head of state is much more expansive. And nowadays, we can also compare another style: on-line presence ... Continue Reading
Added By Alan Pelz-Sharpe on 12-Apr-2010
I just finished reading an excellent article in Hedge Funds Review called "Records management in the new regulatory environment." It's piece that echoes much the same message I've been preaching for years now: ... Continue Reading
Added By Apoorv Durga on 9-Apr-2010
Enterprise Mashups are becoming popular as a way to create new, dashboard style applications from existing, often disparate applications and data sources. ... Continue Reading
Added By Alan Pelz-Sharpe on 9-Apr-2010
A common question asked by our advisory customers is whether they should use a software vendors' professional services arm. ... Continue Reading
Added By Alan Pelz-Sharpe on 8-Apr-2010
When trying to explain what Document Management is to friends and family curious about my work, I often give ask them to think about the last time they visited the doctor or a hospital ... Continue Reading
Added By Theresa Regli on 8-Apr-2010
One of my favorite parts of my job is the educational aspect - helping people new to content technology understand what it does and how it works. ... Continue Reading
Added By Jarrod Gingras on 7-Apr-2010
This session will be a fast-paced debate exploring a variety of controversial ECM-related issues and trends ... Continue Reading
Added By Alan Pelz-Sharpe on 6-Apr-2010
This past week I have been working to update our ECM and Document Management market analysis ... Continue Reading
Added By Theresa Regli on 5-Apr-2010
A question often asked by people learning about search technology is the difference between enterprise and federated search. It is not the simplest question to answer ... Continue Reading
Added By Jarrod Gingras on 1-Apr-2010
For the last several years, I've had the honor of hosting our Stump the Consultant panel at the info360: AIIM Expo ... Continue Reading
Added By Tony Byrne on 1-Apr-2010
I'm delighted to announce today that we have just released new research on emerging technologies that will transfer live human beings to the Cloud ... Continue Reading
Added By Jarrod Gingras on 31-Mar-2010
As we continue to grow globally, we're looking for a motivated account exec in the UK or Europe ... Continue Reading
Added By Apoorv Durga on 31-Mar-2010
It's been a year now since we launched our ECM Maturity Model under Creative Commons, and it seems to have proven comprehensive as well as extensible for different groups adapting it for their specific environments ... Continue Reading
Added By Jarrod Gingras on 31-Mar-2010
Theresa Regli recently recorded this video using one of her favorite analogies: selecting the right enterprise software is a lot like selecting the right wine to have with dinner ... Continue Reading
Added By Tony Byrne on 30-Mar-2010
I recently had the opportunity to publish in Information Management magazine some thoughts on collaboration and social computing architectures for larger enterprises ... Continue Reading
Added By Theresa Regli on 29-Mar-2010
I've noticed while acting as an advisor on several recent digital asset management procurements that there is often confusion on the part of buyers as to the difference among what I call the "three tiers" of DAM end-user applications ... Continue Reading
Added By Theresa Regli on 26-Mar-2010
The annual Internet World UK event in London is always one of my favorite shows to attend each year. ... Continue Reading
Added By Theresa Regli on 26-Mar-2010
This week, we've updated all 20+ of our search vendor evaluations. My colleague Adriaan Bloem, who obsessively tests search tools and interviews end-users of search systems ... Continue Reading
Added By Theresa Regli on 25-Mar-2010
Apparently Wednesday, March 24th was the second annual Ada Lovelace Day, which celebrates women's contributions to technology. I confess complete blindness to this fact, until I was kindly mentioned ... Continue Reading
Added By Jarrod Gingras on 25-Mar-2010
Last month marked the one-year anniversary of the open source ECM Maturity model, "ECM3" ... Continue Reading
Added By Alan Pelz-Sharpe on 25-Mar-2010
When Oracle acquired Stellent in 2006 I thought the best piece of technology they got their hands on was the imaging tools that Stellent had themselves previously acquired from Optika ... Continue Reading
Added By Kas Thomas on 24-Mar-2010
Whether the economy has begun to turn the corner, we don't know, but if this graph from Indeed.com is any indication, times have at least not been getting any worse for job-seekers with "content management" on their resumes ... Continue Reading
Added By Tony Byrne on 24-Mar-2010
Is it a buyers' market for content technologies? Some enterprises believe that technology suppliers are so hungry for business that they will line up for kilometers to respond to an RFP. ... Continue Reading
Added By Alan Pelz-Sharpe on 23-Mar-2010
I almost had a heart attack today when I realized that Info360 (previously AIIM Expo) is less than a month away. This year will be particularly busy for me as ... Continue Reading
Added By Adriaan Bloem on 22-Mar-2010
If you live in North America, it's easy to forget that Facebook's global competition may not be MySpace or LinkedIn. Instead, it's a plethora of local competitors. For example, Hyves, here in The Netherlands, has some 7.6m users ... Continue Reading
Added By Adriaan Bloem on 19-Mar-2010
Google bought DocVerse two weeks ago -- but that was hardly a surprise. DocVerse allows people to collaborate on the same Office document via special plug-in. The software syncs ... Continue Reading
Added By Tony Byrne on 19-Mar-2010
As part of our SharePoint Across the Enterprise research stream, we evaluate about thirty Microsoft partner offerings across eight categories. This week we released the first in a series of updated assessments that take into account 2010-related developments ... Continue Reading
Added By Jarrod Gingras on 19-Mar-2010
There are many ways to measure success of an information management project. Project leaders typically want to "help" your colleagues, but how do they know they're successful? ... Continue Reading
Added By Alan Pelz-Sharpe on 17-Mar-2010
Whilst recently working on a change management initiative for one of our multinational clients, I had a bit of an "aha!" moment. I was in the midst of explaining to the assembled team members how their future information management system ... Continue Reading
Added By Tony Byrne on 16-Mar-2010
Yesterday we released a new advisory paper on workflow. The briefing focusses in particular on what you need to look for (and what you can dispense with) in Web CMS and Digital Asset Management environments ... Continue Reading
Added By Tony Byrne on 16-Mar-2010
I hope you can join us Tuesday, 6 April, for a free, one-hour webinar featuring SharePoint Watch guru Shawn Shell ... Continue Reading
Added By Alan Pelz-Sharpe on 15-Mar-2010
As you may know, a lot of our work at the Real Story Group involves helping people make the right information management buying decisions. Not surprisingly, one of the most common areas where our customers seek our counsel is with vendor scoring and assessment methodologies ... Continue Reading
Added By Apoorv Durga on 15-Mar-2010
Developers know that Integrated Development Environments (IDEs) go a long way in improving productivity and shortening time to market. Some vendors in the marketplaces we cover ship with their own proprietary IDEs, while many others use a plugin to (or otherwise extend) the popular Eclipse or Visual Studio IDEs ... Continue Reading
Added By Tony Byrne on 12-Mar-2010
Last week I received a message from a friend discussing the annual fees his firm pays for their hosted Web CMS. The CMS and associated website are served up by a well-known, Software as a Service ("SaaS") WCM vendor ... Continue Reading
Added By Kas Thomas on 11-Mar-2010
Lucid Imagination, the commercial company that distributes its own certified versions of the open source Apache Lucene and Apache Solr search technology, has raised $10 million in Series B funding from a series of venture capital firms ... Continue Reading
Added By Tony Byrne on 10-Mar-2010
I hope you can join me 15 April for a great conference (Midwest SharePoint 2010 Conference), at a great venue (Italian Conference Center), in a great city (Milwaukee, WI, USA), on a Great Lake (Michigan) ... Continue Reading
Added By Tony Byrne on 8-Mar-2010
Last month we updated several WCM vendor evaluations, including ... Continue Reading
Added By Tony Byrne on 3-Mar-2010
There's a debate raging within Twitter about whether traditional blogging platform WordPress is also a CMS ... Continue Reading
Added By Tony Byrne on 3-Mar-2010
I get that question a lot, especially since one of our main services is called "CMS Watch" ... Continue Reading
Added By Adriaan Bloem on 2-Mar-2010
Microblogging is the quintessential "keep it simple" service. So when a vendor adds a seemingly minor new feature, that's relatively big news ... Continue Reading
Added By Tony Byrne on 1-Mar-2010
My colleague Alan has produced two short briefings of special interest to content technology selection teams ... Continue Reading
Added By Kas Thomas on 1-Mar-2010
IBM has released its IBM Security Solutions X-Force 2009 Trend and Risk Report, and the news for users of popular WCM platforms Drupal, Joomla!, TYPO3, and WordPress is decidedly mixed ... Continue Reading
Added By Kas Thomas on 26-Feb-2010
In case you weren't thinking "interoperability" was EMC's middle name, EMC hopes to convince the world otherwise with its EDN Monster Mash -- a Developer Challenge designed to showcase the mashability of EMC's Celerra, Centerra, Documentum, and Atmos Online product lines ... Continue Reading
Added By Phil Kemelor on 24-Feb-2010
Does Google Analytics' new availability on apps.gov mean unfettered availability of the free analytics tool for US federal government agencies? A story in SearchEngineWatch might lead you to think so, but key leaders in the Federal web analytics community point out ... Continue Reading
Added By Tony Byrne on 24-Feb-2010
There's a question that keeps popping up around our industry: "What is Enterprise Content Management?" ... Continue Reading
Added By Alan Pelz-Sharpe on 24-Feb-2010
We wrote just the other week about the potential of using devices such as Apple's iPad for accessing enterprise documents. What seemed like good idea for the future turns out to be almost in the here and now ... Continue Reading
Added By Tony Byrne on 23-Feb-2010
Today we released a new advisory paper, "How the New Platforms vs. Products Debate Impacts Your Success." Subscribers to any of our EI Watch, SharePoint Watch, and CMS Watch research streams can ... Continue Reading
Added By Alan Pelz-Sharpe on 23-Feb-2010
On the document-management shortlist of a mid sized publishing firm this month lay four bidders: a specialist incumbent, two household name vendors (IBM & Microsoft), and an open source option ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Feb-2010
For years now Google has played fast and loose with information confidentiality and privacy issues. As if further proof were needed ... Continue Reading
Added By Tony Byrne on 22-Feb-2010
Mega-vendor Open Text announced today that it would acquire fellow Canadian vendor, NStein. NStein was known mostly for its text-mining / text analytics tools, but over the years took a circuitous route ... Continue Reading
Added By Jarrod Gingras on 22-Feb-2010
Iron Mountain the records management services giant today announced that it was buying e-mail archiving vendor Mimosa. Mimosa is certainly one of the more ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Feb-2010
Over the last few weeks there has been a flurry of media interest in the fact that SAP is reselling EMC Documentum and Open Text products. It's a flurry (bordering on blizzard) that is of little or no relevance to actual buyers of these software products ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Feb-2010
Welcome to the Real Story Group! For my colleagues and I this is an exciting time, and part of a continuing adventure that I hope you will join. ... Continue Reading
Added By Alan Pelz-Sharpe on 21-Feb-2010
One of the founding principals of business process change is the concept of understanding and defining the current "As Is" situation, before analyzing it and then constructing an ideal "To Be" situation. ... Continue Reading
Added By Apoorv Durga on 19-Feb-2010
So my colleague Kas was not very off track when he speculated something's cooking between EMC and FatWire. They announced a strategic partnership.that includes a minority stake for EMC in FatWire and ... Continue Reading
Added By Kas Thomas on 19-Feb-2010
The other shoe has finally dropped in the EMC-FatWire saga. EMC announced in will acquire a (minority) stake in Mineola, NY-based FatWire, who will remain one of few privately held pure-play WCM vendors ... Continue Reading
Added By Shawn Shell on 17-Feb-2010
Two years ago, Microsoft made a big splash with their announcement that SharePoint, among other tools, was heading for "the cloud." In 2008, SharePoint Online represented Microsoft’s latest attempt to introduce more Software-as-a-Service (SaaS) offerings to the broader marketplace ... Continue Reading
Added By Apoorv Durga on 17-Feb-2010
An open source implementation of the new Content Management Interoperability Specification (CMIS) was released last week called "xCMIS." Developed by the folks at eXo Platform ... Continue Reading
Added By Tony Byrne on 17-Feb-2010
Welcome to the Real Story Group. Today we cut over to our new website(s) ... Continue Reading
Added By Adriaan Bloem on 15-Feb-2010
On behalf of HTML developers across the world, I would like to thank Apple and Google. Specifically, Mountain View for dropping Internet Explorer 6 support, and in its own not-so-small way helping us get rid of the untold horrors IE6 has inflicted on stylesheets for the past seven years. And Cupertino for the advancement of HTML 5 ... Continue Reading
Added By Tony Byrne on 11-Feb-2010
Early next week, we will be re-launching this website, adding some new sites, and at a more fundamental level, revamping the way we serve our customers. ... Continue Reading
Added By Kas Thomas on 9-Feb-2010
Buyers of the Linux and UNIX versions of FAST's Enterprise Search Platform (ESP) got some bad news the other day: It'll now be necessary to switch to a Windows server platform, or else move to some other product for enterprise search ... Continue Reading
Added By Adriaan Bloem on 8-Feb-2010
At times I get the feeling the content technologies aren't affected by the economic downturn. Some of the vendors we cover have come out with early reports on their performance over 2009, and so far the news is good ... Continue Reading
Added By Alan Pelz-Sharpe on 8-Feb-2010
Our colleagues over at Forrester recently undertook some interesting research regarding content management investment attitudes in 2010 (DM, RM and WCM). The overall finding was along the lines one might expect ... Continue Reading
Added By Alan Pelz-Sharpe on 5-Feb-2010
The launch of Apple's iPad last week has caught the imagination of armchair critics worldwide ... Continue Reading
Added By Adriaan Bloem on 4-Feb-2010
Software vendor Alterian has cleared up which Web CMS software it wants to try to sell you in the future. In short, all of their alphabet soups going forward will taste like Morello ... Continue Reading
Added By Kas Thomas on 4-Feb-2010
We've mentioned this a time or two before, but in recent dealings with a well-known WCM and DAM vendor there seemed to be some confusion about it, so perhaps it bears discussing one more time. We have a policy at CMS Watch of not signing NDAs with the vendors we evaluate ... Continue Reading
Added By Theresa Regli on 4-Feb-2010
The net-wide discussion over the Apple iPad's lack of Adobe Flash support has brought back a few memories for me: ones in which DAM tools with sexy Flash interfaces can't run in large, corporate locked-down environments ... Continue Reading
Added By Apoorv Durga on 4-Feb-2010
Enterprises have traditionally used portal technology to aggregate content and functionality from different applications. In that sense, portals have typically been consumers of services ... Continue Reading
Added By Alan Pelz-Sharpe on 3-Feb-2010
Our job here is to advise buyers of technology, never vendors. But today I am going to make an exception and give the vendors out there a solid tip. Do your homework before responding to RFPs ... Continue Reading
Added By Apoorv Durga on 2-Feb-2010
Last week we released some significant updates to our Enterprise Portals Research. The latest research reflects significant changes among new versions of several portal platforms, as well as additional details for all the products we cover ... Continue Reading
Added By Alan Pelz-Sharpe on 2-Feb-2010
Last week SAP announced that it would begin reselling EMC Documentum products to the Insurance and Finance industries. It's not a world-shaking announcement, but it is interesting for one simple reason: ... Continue Reading
Added By Kas Thomas on 31-Jan-2010
From time to time, rumors surface about Web CMS vendor FatWire being up for purchase. Also, from time to time, we hear rumors about EMC Corporation being ready to acquire this or that content technology. Now there's a rumor going around fusing the two: that EMC might acquire FatWire ... Continue Reading
Added By Jarrod Gingras on 28-Jan-2010
Yesterday we launched our most recent Enterprise Portals Research. This report critically evaluates 13 portal vendors and products, which we break up into 2 categories: ... Continue Reading
Added By Apoorv Durga on 28-Jan-2010
While Steve Jobs was introducing Apple's iPad, Oracle was explaining its own approach to hybrid hardware/software offerings. Oracle yesterday announced that it has completed its acquisition of Sun Microsystems ... Continue Reading
Added By Theresa Regli on 27-Jan-2010
Earlier this week I had an advisory call with one of our gold subscribers who's in the process of creating a short list of vendors for Web Content Management. A US-based health care company ... Continue Reading
Added By Adriaan Bloem on 27-Jan-2010
Like nearly all its competitors, Swedish Web CMS and Social Software vendor EPiServer is doing well financially. The company reports nearly $30m in revenues over 2009 and now boasts almost 3,000 customers. So perhaps it's no surprise that last week ... Continue Reading
Added By Tony Byrne on 26-Jan-2010
CMS Watch is looking to hire a Web Specialist, based in Delhi India. This person will manage our website(s), perform some light coding, and oversee various short- and long-term web projects ... Continue Reading
Added By Tony Byrne on 26-Jan-2010
Among the various categories of content technologies that we evaluate, Oracle has been very quiet over the past year. For the past two years, actually, Oracle has urged customers and partners to look forward to the "11g" series of upgrades across its various application sets ... Continue Reading
Added By Tony Byrne on 20-Jan-2010
We're looking to hire a UK- or Europe-based (with native English) sales and support executive. You can ... Continue Reading
Added By Kas Thomas on 20-Jan-2010
Performance testing is a notoriously difficult undertaking. So much so, in fact, that it is sometimes not done at all, or only done when a performance problem arises in production, making some sort of investigation unavoidable ... Continue Reading
Added By Adriaan Bloem on 18-Jan-2010
For those vendors with solid profits, it's a buyer's market. SDL, parent company of such products as Tridion, Trados, Trisoft, and XySoft, announced the acquisition of Dutch e-commerce vendor Fredhopper today. ... Continue Reading
Added By Alan Pelz-Sharpe on 18-Jan-2010
Today the Indian IT services giant Tata announced that it was to acquire BT Mosaic. It's an acquisition worth examining in a little more detail, since we will likely see more of the same over the coming years. ... Continue Reading
Added By Kas Thomas on 18-Jan-2010
Last week, I blogged about the increasing trend toward verticalization in the Search & Information Access space. As you may know if you've been reading our Digital & Media Asset Management Research ... Continue Reading
Added By Alan Pelz-Sharpe on 15-Jan-2010
I heard the words "Deep Web" used this week at an industry gathering. It's something I have not heard in quite a while, and looking around me in the room I figured that few people there had any idea what this term actually refers to ... Continue Reading
Added By Tony Byrne on 14-Jan-2010
Today we received an inquiry from a research customer about the UK WCM market size, and I gave what felt like a rather unsatisfying response. Here's the question and my answer. Perhaps you can suggest other ideas via comments, below ... Continue Reading
Added By Alan Pelz-Sharpe on 13-Jan-2010
At CMS Watch we frequently have to explain to people why we have separate research streams for WCM (Web Content Management) and ECM (Enterprise Content Management). The explanation is frequently a response to the question, "aren't they just the same thing?" The simple answer is no, they are not ... Continue Reading
Added By Kas Thomas on 13-Jan-2010
The search technology marketplace is getting much more specialized, with important implications for you the customer. There are at least two different ways that software can specialize: Functionally and Vertically ... Continue Reading
Added By Shawn Shell on 12-Jan-2010
Since the birth of SharePoint, Microsoft has marketed it as an internal collaboration platform, during a period when Intranet managers increasingly see collaboration as a high-priority service. Now, players such as Google and HyperOffice are trying to repeat SharePoint's success, using an on-again, off-again "SharePoint Killer" marketing tactic combined with the idea of creating a kind of Intranet-in-a-box alternative. However ... Continue Reading
Added By Adriaan Bloem on 12-Jan-2010
Regular readers of this blog know that Surfray's MondoSearch and Ontolica (search for SharePoint) products have a bit of a checkered past. First vendor MondoSoft went bankrupt; it was then sold to SurfRay; then SurfRay went bankrupt; then it was restructured to SurfRay 2009. But I'm happy to report that the Danish company now seems to be doing a lot better ... Continue Reading
Added By Adriaan Bloem on 11-Jan-2010
Noted blog package WordPress keeps coming out with maybe more releases than you'd care for, fixing exploits and bugs, but also steadily improving functionality. By comparison, it has been very quiet around Movable Type. That is, until last week, when the long-awaited version 5 was released. So was it worth the wait? ... Continue Reading
Added By Apoorv Durga on 8-Jan-2010
GateIn -- the collaborative Portal project from Red Hat JBoss and eXo -- has been making decent progress. A beta 4 was released recently the current timeline proposes final release in March, 2010 ... Continue Reading
Added By Adriaan Bloem on 8-Jan-2010
What if finding that one bit of information is of vital importance? Well, it may not have been the main story angle of last month's attempted terrorist attack, but we've certainly heard a lot about how good information management might have prevented the attempted airline bombing. ... Continue Reading
Added By Kas Thomas on 6-Jan-2010
It's not often that a well-known vendor simply vacates the software space, effectively forfeiting a chunk of the market to competitors. But that's what Open Text has decided to do with its main enterprise search offering. ... Continue Reading
Added By Theresa Regli on 5-Jan-2010
Today we release an update to our Search & Information Access subscription service. (You can download a free sample here.) ... Continue Reading
Added By Adriaan Bloem on 4-Jan-2010
Twitter apparently isn't just for "microblogging" anymore. Co-founder Biz Stone would now describe it as an "information network." So there you have it: the activity you engage in on Twitter is now "information networking." Thankfully, everyone's already calling it "tweeting" instead ... Continue Reading
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