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B2E Mobile Apps: If You Build Them, Will They Come?

  • September 8, 2015

Of course, instead of offering a discount, organizations offer other kinds of incentives such as gift cards or movie vouchers. There is precedent for this in intranet and social network settings, where you might need to overcome some initial resistance to get your colleagues to try some new features...

Self assessment of our 2013 predictions

  • January 17, 2014

Every year, we make technology predictions about the various content technology marketplaces that we cover. And rather uniquely, we go back and see how we fared. So here's how we fared with our 2013 predictions:...

Do You Really Want a Power-User Interface for Your WCM Platform?

  • June 13, 2013

Web CMS vendors frequently tout their systems' usability, but in fact a big evolution towards complexity has been underway in the WCM world for the past several years.  That's right: user interfaces for editors and marketers are getting more complicated rather simpler...

What ever happened to Web Accessibility?

  • September 20, 2012

If there's one legacy I'd like from the games of 2012, it would be a renewed enthusiasm for building accessible websites and not -- as in the case of Ocado -- aiming so low as to hit only the most-basic level of compliance...

Responsive Design and WCXM - What am I missing?

  • September 5, 2012

I might be missing something, but my question remains: what specifically are WCXM vendors trying to prove by focusing on Responsive Design? That they won't actively prevent you from using CSS3?...

Beware user experience overreach in your website overhaul

  • August 13, 2012

I'm seeing a trend where old habits of technology overreach are getting matched by UX overreach. Under the lure of big, beautiful UX plans, some customers are biting off more than they can chew, while failing to execute on the basics... bets on HTML5 in lieu of native apps

  • May 3, 2012

The esteemed Financial Times is ready to pull the plug on its iOS native apps and instead replace them with an HTML5-based app.

Reportedly, the so called "Apple Tax" -- whereby developers pay 30% of revenues to Apple -- along with lack of access to customer data, are the main reasons prompting to follow others...

Digital workplace and enterprise architecture -- two sides to same coin

  • March 19, 2012

A confluence of trends is elevating the concept of the "Digital Workplace." Much of the current discussion has centered around what a digital workplace mean for traditional intranets, emerging social collaboration spaces, and aging transactional systems.

Those are important topics, but I think an even bigger to-do for enterprises is to bring the right skill sets to bear. One key skill set to engage here is enterprise architecture...

Gamification is no child's play

  • February 13, 2012

"Gamification" is the buzzword du jour.  Many enterprises looking to socialize their digital workplace and consumer-facing applications are investigating whether gamification makes sense for them. A closer look at the topic suggests that both optimism and skepticism are in order...

Key Decisions to Make When You Decide to Go Mobile

  • December 13, 2011

At such time you decide you need a mobile presence for your corporate website or for an enterprise application, you'll face some key decision points, the outcome of which will define how you execute on a mobile strategy...