Which Hybrid Cloud Model Works Best for ECM?

  • April 25, 2014

These concerns are particularly germane for the enterprise content management (ECM) tools and consequently, hybrid clouds are somewhat of a rage amongst ECM vendors these days...

Self assessment of our 2013 predictions

  • January 17, 2014

Every year, we make technology predictions about the various content technology marketplaces that we cover. And rather uniquely, we go back and see how we fared. So here's how we fared with our 2013 predictions:...

Metadata management in DAMs still inadequate

  • January 15, 2014

Along with asset ingest and processing, metadata management is one of the staples of any DAM system. Or so it should be. But as reality shows, I am still yet to encounter a DAM user who is content with how their system handles metadata....

Will the Decline of BlackBerry and Windows Mobile Simplify Your Life?

  • October 8, 2013

In my conversations with digital workplace and marketing technology leaders, they tend to laud the long decline and potential demise of BlackBerry and Windows Mobile. Not because they dislike those platforms (though many do), but because mobile leaders believe that shaping effective mobile experiences for customers and employees gets much simpler with only two big client environments -- iOS and Android -- in the picture...

User Management in Your WCM System

  • April 15, 2013

In our WCM selection advisory services, user security and entitlements continue to come up as tricky issues. These are certainly not new challenges, but vendors address them in different ways, and certainly customers vary in their requirements here. So to provide a little education, below I've excerpted bits of the front matter from...

What TinyMCE, FCK, and IE9 Problems Can Teach Us

  • January 23, 2013

When Microsoft began releasing betas of Internet Explorer 9 in 2010, Redmond's huge global user community quickly started uncovering various strengths and weaknesses of the new version. One demerit quickly emerged that still hasn't completely gone away: IE9 doesn't play well with certain versions of the popular rich text editor ("RTE") TinyMCE as well as its main competitor, FCK/CK...

Who's buying your analyst's dinner?

  • November 19, 2012

The whole affaire, as well as a recent request I received from a Digital Asset Management vendor, reminded me that the world of technology analysis is no less shifty -- it's just that the attempted manipulation of the system for personal and business gain is of a different nature...

Five things to remember when considering CXM technology

  • November 13, 2012

I recently spoke at the HartmanEvent in Utrecht, Netherlands, on "Why You Don’t Need CXM Platforms" -- a topic near to my technology heart that I’ve discussed on this blog and in other outlets before....

What ever happened to Web Accessibility?

  • September 20, 2012

If there's one legacy I'd like from the games of 2012, it would be a renewed enthusiasm for building accessible websites and not -- as in the case of Ocado -- aiming so low as to hit only the most-basic level of compliance...

Responsive Design and WCXM - What am I missing?

  • September 5, 2012

I might be missing something, but my question remains: what specifically are WCXM vendors trying to prove by focusing on Responsive Design? That they won't actively prevent you from using CSS3?...