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Added By Apoorv Durga on 7-Feb-2012
Last week open source document management vendor Alfresco released Version 4 of its (commercially-supported) enterprise edition package. As we've come to expect from Alfresco, it's long on buzzwords and interesting new directions, but a bit short on functional niceties and architectural continuity ... Continue Reading
Added By Alan Pelz-Sharpe on 6-Feb-2012
I enjoyed an excellent day in Oxford last week speaking (and listening to the other speakers) at a CMS Expert Group round table event. Many topics of interest emerged, but the one that underlay several discussions -- and is also close to my heart -- was, "When is a Web Content Management project not a Web Content Management project?" ... Continue Reading
Added By Apoorv Durga on 6-Feb-2012
Last week, IBM acquired erstwhile partner Worklight, an Israel-based vendor.
Worklight is a platform for developing mobile applications that enables you to build ... Continue Reading
Added By Kashyap Kompella on 2-Feb-2012
It is an understatement to say that Sharepoint has become a nearly ubiquitous platform for workplace collaboration. Yet, as our technology evaluation subscribers know, Sharepoint may be omnipresent but definitely not omnipotent. An enterprise cannot just survive on Sharepoint for all its unstructured content needs, since there are significant functionality gaps in the Sharepoint armor ... Continue Reading
Added By Apoorv Durga on 31-Jan-2012
You already know that marketing is evolving and becoming increasingly digitally focused. That means today's marketers must become much more proficient across various marketing technologies to be fully effective. But what should a marketer's technology toolkit contain? ... Continue Reading
Added By Apoorv Durga on 30-Jan-2012
This week, the Joomla! community released version 2.5 of its open source CMS package. There are many new features but the key highlights of the new release are ... Continue Reading
Added By Theresa Regli on 26-Jan-2012
Today we release an update to our Digital & Media Asset Management Report. In addition to insights on DAM Trends for 2012, we now have an in-depth 12-page evaluation of Avid's Interplay MAM, and a first look at MerlinOne. ... Continue Reading
Added By Alan Pelz-Sharpe on 26-Jan-2012
We've just released an advisory paper, "Are cloud-based file-sharing services too immature for the enterprise?” ... Continue Reading
Added By Tony Byrne on 25-Jan-2012
Jive Software has long been the darling of the Enterprise Collaboration & Social Software space. Yes, they have decent (though not spectacular) technology, but the company has always been savvier about "message." Jive talked social networking as an alternative to SharePoint 2007 when that was hot, then pivoted to more of a collaboration message as customers got more serious, then joined the cloud/API/ecosystem bandwagons at the right time, and so on ... Continue Reading
Added By Theresa Regli on 24-Jan-2012
Today we publish our 2012 Digital & Media Asset Management Market Overview. Things are markedly more exciting in the DAM & MAM world as we start 2012, versus the relatively calmer 2011. Product development has picked up, in particular among mid-size and large DAM vendors, as they attempt to beef up their feature offerings to cover more of the digital & media management spectrum ... Continue Reading
Added By Alan Pelz-Sharpe on 21-Jan-2012
There is of course much interest these days in both the cloud and more general usage of hosted/off-premise environments for managing electronic documents. Indeed it's an area that we have been receiving many more inquiries from our advisory service customers over this past year. Yet despite the interest, one area I find few buyers investigate thoroughly enough is that of file encryption ... Continue Reading
Added By Tony Byrne on 20-Jan-2012
We've just released a major update (Version 4.0) to our Enterprise Collaboration and Social Software Report, which evaluates nineteen Enterprise 2.0 vendors. Our subscribers will see several new vendors under review as well as an overhauled set of evaluation criteria ... Continue Reading
Added By Alan Pelz-Sharpe on 18-Jan-2012
In the enterprise search community there has been a lot of talk recently about the lack of deep coverage by major analyst firms such as Gartner and Forrester. Many feel slighted and believe that their industry is a large and thriving one, one that is unjustly ignored ... Continue Reading
Added By Apoorv Durga on 23-Dec-2011
Social software vendor Jive Software recently announced a new module called Fathom for Social Media Monitoring. Fathom comes as a free add-on to an existing Jive 5 setup. It provides basic capabilities for monitoring content across Twitter, Facebook, Linkedin, blogs and other sources. Fathom Pro, a paid upgrade to the free version, adds some advanced analytics and intelligence capabilities to the free module ... Continue Reading
Added By Apoorv Durga on 13-Dec-2011
At such time you decide you need a mobile presence for your corporate website or for an enterprise application, you'll face some key decision points, the outcome of which will define how you execute on a mobile strategy ... Continue Reading
Added By Tony Byrne on 8-Dec-2011
SharePoint licensees seeking to deliver on the promise of social networking and more advanced collaboration applications must choose among three alternative approaches to close the gap ... Continue Reading
Added By David Hobbs on 30-Nov-2011
Your most important web content management use case is also probably the simplest. Yet it's easy for us to get excited about all the possibilities (in other words, the complexities) of a CMS and lose focus on this important use case: your day-in and day-out publishing process ... Continue Reading
Added By Irina Guseva on 23-Nov-2011
Every few years, someone declares one type of Web Content Management (CMS) software on the verge of "liftoff," to take over the entire space. Early last decade, people tried to convince me that open source was going to dominate the world "by 2005." ... Continue Reading
Added By Tony Byrne on 22-Nov-2011
We've just released a minor update to our Web CMS Report, which evaluates 42 major products from around the globe. Version 20.3 includes updated reviews of ... Continue Reading
Added By Alan Pelz-Sharpe on 21-Nov-2011
Recently I fulfilled a lifelong ambition to be an actor (minor parts - small films) and I finally came to understand the meaning of the thespian question, "What is my motivation?"
It is an important question that we probably don't ask enough, and buyers might want to ask the same of ECM (Enterprise Content Management) suppliers. Yes, seriously ... Continue Reading
Added By Jarrod Gingras on 17-Nov-2011
OK, I'll admit it. One of my guilty pleasures in recent years has been the American television show, Storage Wars ... Continue Reading
Added By Stephanie Lemieux on 16-Nov-2011
You the customer can choose from among several fully-featured taxonomy management tools, yet each vendor has tackled the problem of managing vocabularies from a different angle. So how do you figure out which one is right for your context? ... Continue Reading
Added By Alan Pelz-Sharpe on 14-Nov-2011
We've just published an advisory paper for our ECM and SharePoint subscribers (non subscribers can purchase it here) analyzing the implications of large enterprise buyers considering Box.Net alongside Microsoft SharePoint ... Continue Reading
Added By Alan Pelz-Sharpe on 7-Nov-2011
Enterprise Search engines can be divided neatly into two categories: those optimized for website search and those optimized for searching across internal information silos. Today the gap between the two is opening ever wider ... Continue Reading
Added By Alan Pelz-Sharpe on 26-Oct-2011
I have just spent two days at the inaugural European Enterprise Search Summit in London, and left with much to think and rant about. For I listened to a series of consultants and vendors telling the audience that enterprise search was an imperative ... Continue Reading
Added By Irina Guseva on 26-Oct-2011
And the second new entrant to our DAM/MAM research I want to introduce you to is Elvis DAM by Dutchsoftware. Random fact: I collect KLM Blue Delft miniature houses. Elvis joins my “Dutch vendors I review” collection. ... Continue Reading
Added By Jarrod Gingras on 14-Oct-2011
Not long ago, many were scoffing at Box as being just another California start-up foolishly comparing themselves to the SharePoint behemoth. ... Continue Reading
Added By Tony Byrne on 11-Oct-2011
Last week at OracleWorld the company announced that it was renaming and re-focusing its WebCenter "Connect" offering to "Oracle Social Network." A new emphasis on social networking services and middleware integration could prove promising, but real business value today comes from effective collaboration efforts that deliver quick business benefits out of the box, with a social kicker downstream. Oracle is a bit late to this party ... Continue Reading
Added By Apoorv Durga on 10-Oct-2011
Once you decide to mobile-enable your enterprise information systems, the key question you need to address is whether to provide mobile access via Mobile Web (browser-based interfaces) or by offering downloadable applications ("apps").
This is a longstanding debate and proponents of both approaches will point to numerous benefits ... Continue Reading
Added By Apoorv Durga on 3-Oct-2011
In most enterprises, content resides in disparate, heterogeneous systems, including (but not limited to) content management systems. Those who have invested in portal-type technologies have a reasonable expectation that this technology can integrate the content consumption experience, exposing content and related data from multiple repositories ... Continue Reading
Added By Theresa Regli on 30-Sep-2011
We just released a major update to our Digital & Media Asset Management Report. In this update, version 4.0, we've added: ... Continue Reading
Added By Alan Pelz-Sharpe on 23-Sep-2011
This past week HP fired their CEO Leo Apotheker, making him the third CEO in a row to part with HP prematurely. But of all the departures this one one is the least surprising by far. His announcement that he was to buy Autonomy for a staggering $10.3 Billion -- far more than anyone else figured the firm was worth -- and spin of its market leading PC division was surely the most spectacular act of self-immolation in a long time ... Continue Reading
Added By Sanjeev Gupta on 16-Sep-2011
In our recently released Web Content Management Vendor Evaluations version 20.2 we've updated our research on two interesting vendors - Hannon Hill and TerminalFour ... Continue Reading
Added By Sanjeev Gupta on 15-Sep-2011
Web Experience Management (WEM) is the latest buzz word in the WCM marketplace, having been adopted -- at least in theory -- by vendors small and large. I recently took a closer look at two of the larger vendors: FatWire Content Server (Oracle Sites after being acquired by Oracle) and OpenText WEM (the former Vignette WCM). ... Continue Reading
Added By Alan Pelz-Sharpe on 9-Sep-2011
Since HP decided to buy Autonomy for just over $10 Billion dollars, there has been a lot of discussion over the acquisitions that Autonomy itself made over the years to expand its portfolio of products and grow its revenues. ... Continue Reading
Added By Irina Guseva on 6-Sep-2011
At the end of summer in the northern hemisphere (which hopefully was full of fun and adventures for you), I'll take you on a little surf through the waves of the recently released version 20.2 of our WCM vendor evaluation research. We have a new entrant to the "Upper-range Platform" vendor category: Sitecore ... Continue Reading
Added By Tony Byrne on 30-Aug-2011
Earlier this week we released some key updates to our Web Content Management comparative vendor evaluations. This batch includes several players who claim to excel at "experience management." Unfortunately, they've generated substantially more new lines of marketing than new lines of code ... Continue Reading
Added By Alan Pelz-Sharpe on 29-Aug-2011
Now that HP has announced its intent to buy Autonomy, the deal has come under a lot of scrutiny. One area though that few have yet to look at in detail -- and of particular interest to us as buyers' advocates -- is the whole topic of the IDOL search OEM business ... Continue Reading
Added By Sanjeev Gupta on 22-Aug-2011
Having worked with a broad spectrum of technology customers over the years, I've come to see broad common patterns in the mistakes that most large enterprises make -- be it during the technology selection process, RFI/RFP process, or project execution itself ... Continue Reading
Added By Apoorv Durga on 22-Aug-2011
Vendors are increasingly using more abstract labels to describe their products. Doubtless all these vendors employ well-staffed marketing departments who spend a lot of time working up this sort of nomenclature ... Continue Reading
Added By Alan Pelz-Sharpe on 19-Aug-2011
I cannot say that the acquisition by HP of search giant Autonomy bodes well. Taking the parties' past histories into account, this simply doesn't seem to be a good long term match. Hence my advice is ... Continue Reading
Added By Tony Byrne on 4-Aug-2011
Most of the Web Content Management vendors we evaluate claim to have some sort a cloud option.
For many of these vendors, this boils down to one of two things: ... Continue Reading
Added By Irina Guseva on 1-Aug-2011
Some vendors we cover in the Digital & Media Asset Management Report are in a committed, pure DAM/MAM relationship with their customers. Others – like Nuxeo, Adobe CQ and VYRE – which we have just updated with new evaluations – tend to favor a more open relationship incorporating aspects of WCM, ECM and DAM. ... Continue Reading
Added By Alan Pelz-Sharpe on 18-Jul-2011
When you advise customers selecting software, as we do, on occasion you run into very awkward and difficult situations. Recently we've seen more cases in which we (RSG) are advising buyers, and software vendors bidding on an RFP process have contacted us directly to elicit information and advice, or in two particular cases to try to bribe us ... Continue Reading
Added By Apoorv Durga on 14-Jul-2011
Many web publishers have been trying to work out how best to make use of social channels such as Facebook and Twitter. It's only recently that some decent integration methods and clarity on what works have started to emerge. Now comes Google with its own social network Google+. While most people are trying to figure out how it competes with Facebook, it has also added an additional channel for web publishers ... Continue Reading
Added By Alan Pelz-Sharpe on 13-Jul-2011
OpenText today announced that they are to buy Texas based-SharePoint partner Global360. Most acquisitions like this end up becoming quite disruptive for you the customer. Is this one any different? ... Continue Reading
Added By Apoorv Durga on 13-Jul-2011
Some enterprises do indeed want to apply retention policies to employee tweets. EntropySoft, a content integration and migration vendor, has released a new connector for Twitter. EntropySoft already has a set of connectors that get OEM'ed into various packaged content and document management systems, many of which we cover in our evaluation reports ... Continue Reading
Added By Alan Pelz-Sharpe on 12-Jul-2011
I was really happy last week to see that the long-awaited British Standards Institution Code of Practice (PAS 89) for ECM has been made available for public comment and review ... Continue Reading
Added By Apoorv Durga on 11-Jul-2011
Sitecore has acquired Pectora, an erstwhile partner that has solutions for print publishing. ... Continue Reading
Added By Sanjeev Gupta on 8-Jul-2011
Going through technology selection is like finding yourself a bride or a groom – everyone will we have their own opinions to share, with a lot of hype being built around each one's recommendations. But really, no one but you knows what you want and what your real priorities are. ... Continue Reading
Added By Apoorv Durga on 7-Jul-2011
Content Acquisition (or Ingestion) is an important step in many business processes. A form is a common way to acquire content or information for these business processes. Forms are everywhere - you fill up a form to buy an insurance policy, apply for a visa or request a new home loan. ... Continue Reading
Added By Irina Guseva on 6-Jul-2011
The word adobe traces its roots to spoken Arabic (from Coptic), where it was al tub, or "the brick." Adobe's recently announced Digital Enterprise Platform (ADEP) can be described as a tub of bricks for building tablet, mobile, web, and desktop applications. The "tub" in this case is CRX -- the repository layer that Adobe took over via the Day Software acquisition. ... Continue Reading
Added By Apoorv Durga on 4-Jul-2011
This week, we release version 4.0 of our Search Report. This is a major update and refreshes many sections of the report. In particular, the following were the major objectives and resulting changes ... Continue Reading
Added By Tony Byrne on 30-Jun-2011
Like old soldiers, sometimes old Web CMS tools don't die outright....they just fade away. Case in point: the product formerly known as RedDot, which became OpenText Web Solutions, but is now re-branded "OpenText Web Site Management." RedDot boasts a long and storied past. However, it started falling behind its competitors even before ... Continue Reading
Added By Irina Guseva on 27-Jun-2011
In our recent 20.1 release of the WCM Report, we’ve updated evaluations of several CMS vendors in the .NET arena, including DotNetNuke, Ektron, Kentico, SharePoint. The mid-market product tier is a bit like the crowded Grand Central station: ... Continue Reading
Added By Tony Byrne on 24-Jun-2011
There's a longstanding question about how effectively Big Blue can evolve Connections ... Continue Reading
Added By Adriaan Bloem on 23-Jun-2011
Rules of thumb can be dangerous -- because of the inherent broad generalizations. But they can also be quite useful, especially if they highlight something that may be unpleasant to hear, but shouldn't be ignored.One such truths is that in general, your implementation cost for an enterprise implementation will come to 7 to 8 times that of initial licensing ... Continue Reading
Added By Adriaan Bloem on 22-Jun-2011
Google has announced that for Google Apps, it's dropping support of older browsers. Only the current and previous versions of IE, Firefox, Safari, and of course Chrome will be supported. After August 1st, Firefox 3.5, Internet Explorer 7, and Safari 3 and older versions will be the first to be dropped. Clearly, this is going to put some customer IT departments in a bit of a pickle ... Continue Reading
Added By Apoorv Durga on 21-Jun-2011
Oracle today announced its acquisition of FatWire. With this, I'm officially giving up counting how many "Portal-type" offerings Oracle now owns. ... Continue Reading
Added By Alan Pelz-Sharpe on 21-Jun-2011
Capture is an area of the ECM spectrum that often falls under the radar, despite the huge advances made in this area of technology over the past few years. Nowadays, capture accuracy rates are regularly in the high 90s percentagewise, while form recognition and consequent processing has become incredibly fast and accurate ... Continue Reading
Added By Adriaan Bloem on 21-Jun-2011
We've said this before on this blog, in various ways. But sometimes, the simple analogies seem to work the best: if you think of SharePoint, think of it as a Swiss Army Knife. That sounds great, doesn't it? It's like the multi-tool of content technologies. Imagine a major vendor and integrators turning up at dinner to explain how great their Swiss Army Knife is for any purpose, and yes, it's excellent to carve your food with, too. Why go with just a knife, if you can have a whole range of additional functionality in one system? ... Continue Reading
Added By Tony Byrne on 20-Jun-2011
Last week we released a significant update to our comparative Web Content Management vendor reviews. There's a lot to conclude here about what's going on in the marketplace, but for now, I'll just summarize some of the new info from our revised evaluations ... Continue Reading
Added By Apoorv Durga on 17-Jun-2011
Well, that's what some of the hype in the market would have you believe. Let's look at what's driving this. The last decade has seen continuous improvements to search technology. At least in theory, today's search engines can crawl more complex repositories, can handle many more documents, and run faster and more efficiently. ... Continue Reading
Added By Alan Pelz-Sharpe on 17-Jun-2011
Capture + workflow = ECM.
It's a simple formula that works most of the time in enterprise environments. It works for the simple reason that most electronic documents that require organizational attention typically are captured and proceed down a structured workflow ... Continue Reading
Added By Theresa Regli on 10-Jun-2011
This week, in tandem with the Henry Stewart DAM conference in New York, we released an update to our Digital & Media Asset Management Research. New to our mid-market challengers category is the fastest growing DAM/MAM vendor in Europe, Austria-based celum. A key competitor for European players such as ADAM ... Continue Reading
Added By Tony Byrne on 7-Jun-2011
It seems like once a year one of us gets motivated to write about rich text (a.k.a., WYSIWYG) editors. After more than a decade in the market and much innovation, they are still a constant source of confusion and frustration for content managers. Too many vendors assume that rich text editing is "commodity" feature, when alas, it is not ... Continue Reading
Added By Irina Guseva on 6-Jun-2011
I am sad to report that the Web Content Management market is still not advanced enough to offer a CMS where you can just stare at your computer screen, intently channel your thoughts, and have your modifications simply appear on your website automagically ... Continue Reading
Added By Alan Pelz-Sharpe on 27-May-2011
One of the most common questions an enterprise technology buyer will ask of a vendor or supplier is, "What do you know about our business?" It's the kind of question that one gets asked in job interviews too, and just like that personal situation, how the question gets answered can have a huge impact on the result ... Continue Reading
Added By Tony Byrne on 25-May-2011
We recently updated our Enterprise Collaboration and Social Software Report. Key highlights for this update: ... Continue Reading
Added By Alan Pelz-Sharpe on 23-May-2011
Vendors claim DOD5015 compliance, but few organizations actually use the systems in a DOD5015 compliant manner. In short it is an over-arching standard that demands a particularly complex and cumbersome working methodology ... Continue Reading
Added By Tony Byrne on 17-May-2011
In the 15 years I've been working with Web CMS technology, there's always been a gap between what vendors say their tools can do, and what customers actually accomplish with those tools. Upon the 20th edition release of our Web Content Management vendor evaluations, it's become clear that this gap has never been wider ... Continue Reading
Added By Theresa Regli on 16-May-2011
In Boston, USA for most of the month of May, I've been following with interest a local story about former Massachusetts Speaker of the House Sal DiMasi. A federal grand jury recently indicted the former Speaker and three of his associates on charges of conspiracy, wire fraud, and mail fraud, after DiMasi allegedly wielded his power to procure multimillion-dollar contracts for a software company, Cognos ... Continue Reading
Added By Alan Pelz-Sharpe on 16-May-2011
Well, it has been almost a year since Autonomy CEO Mike Lynch announced that his firm was to make a major acquisition. Today it happened. ... Continue Reading
Added By Alan Pelz-Sharpe on 12-May-2011
I have been attending and speaking at the Enterprise Search Summit in New York this week, a good conference with many opportunities to rub shoulders and pick the brains of smart folk. But it's also an event that gives me a sense of deja-vu, since so little appears to change in the world of search. In fact I am fairly convinced that I could pull out a presentation from a decade back, brush off the dust, and present it with a straight face today ... Continue Reading
Added By Tony Byrne on 6-May-2011
The initially meteoric rise of Second Life gave visibility to a (mostly) new crop of vendors looking to apply "immersive" or "virtual" experiences to enterprise collaboration ... Continue Reading
Added By Apoorv Durga on 5-May-2011
In any content management system -- web content management (WCM), document management (DM) or digital asset management (DAM) -- how content gets persisted is an important aspect of the overall content lifecycle ... Continue Reading
Added By Irina Guseva on 4-May-2011
Delft, a town in the province of South Holland, is not only famous for its signature lieflijk blue-and-white pottery -- like those miniature KLM houses that are given out on flights -- but also for its software too. One Delft-based company is moving out of the newfound cradle of Dutch software to Amsterdam, as video management vendor Calamares (funny name, no?) has been acquired by SDL to be rebranded as SDL Media Manager ... Continue Reading
Added By Apoorv Durga on 3-May-2011
If you ask "What is a Portal" on twitter, you will likely get numerous replies depending on tweeples' point of view. For some, their Intranet is a Portal, while for others a public search engine is their Portal, and for still some others their own website is a Portal. Instead of ... Continue Reading
Added By Apoorv Durga on 27-Apr-2011
This week, OpenText released version 8.1 of their WCM product. It features new media management capabilities, better support for mobile devices (result of their weComm acquisition) and some other enhancements. But more importantly, they ... Continue Reading
Added By Jarrod Gingras on 27-Apr-2011
With seemingly everyone attached to a mobile device these days, you'd think delivering an optimal experience would be old hat by now for Web Content Management products. You'd be wrong ... Continue Reading
Added By Irina Guseva on 27-Apr-2011
Those of you under the impression that Web Engagement Management (WEM) and Customer Experience Management (CEM) are mere buzzwords may want to pause and observe. I am not saying that I am in favor of creating more acronyms ... Continue Reading
Added By Irina Guseva on 19-Apr-2011
I am asked this question a lot in relation to different vendors. I know the answer. But I am always perplexed by the origin of the question. ... Continue Reading
Added By Apoorv Durga on 18-Apr-2011
If you ever used primitive site-builder services like Geocities or Tripod, you probably remember how you could select from a set of pre-defined templates, add a guest book, and embed some dancing gifs or a free jingle, to create simple (mostly personal) web pages. Since a mobile site is the new "in thing" now, many of these services that were popular in early days are making a come back ... Continue Reading
Added By Alan Pelz-Sharpe on 15-Apr-2011
Today I was thinking about search tools -- and adjacent topics such as content/business analytics -- and all the different situations that today's enterprise search engines find themselves involved in ... Continue Reading
Added By Adriaan Bloem on 13-Apr-2011
MarkLogic is a fairly unique platform that can provide impressive infrastructural services for XML storage and processing. It's also very good at searching its own repository. So why don't we review MarkLogic in our Search & Information Access research? ... Continue Reading
Added By Adriaan Bloem on 11-Apr-2011
As I've noted on this blog many times before, a lot of Google Search Appliance's "features" are actually outside-of-the-box, rather than out-of-the-box. That can present an unpleasant surprise to many Google customers. But ironically, it's also a great advantage to anyone who wants to use ... Continue Reading
Added By Apoorv Durga on 7-Apr-2011
As always, the specific answer depends on your particular requirements. Nevertheless, based on our customer research and recent product CMS selection experience, we can generalize that SharePoint remains poorly suited for most external web publishing environments ... Continue Reading
Added By Irina Guseva on 6-Apr-2011
I've been getting a lot of emails and LinkedIn inmails lately with words “Day CQ” and “CQ5” confettied all over them. Logical conclusion: implementation skills for (now) Adobe's CQ5 Web CMS are in growing demand ... Continue Reading
Added By Tony Byrne on 5-Apr-2011
In the early days of Web Content Management, many customers tried to employ the same technology -- and often the same physical infrastructure -- for publishing both their intranet and public websites. During most of the past decade, the trend has been to separate these efforts ... Continue Reading
Added By Alan Pelz-Sharpe on 4-Apr-2011
Last week we published an advisory paper for our ECM subscribers that analyzes some of the key challenges and limitations of using SharePoint's native services for Records Management (RM). The briefing focuses on the standard configurations supplied by Microsoft, outside of third-party software options. Here's the outline ... Continue Reading
Added By Alan Pelz-Sharpe on 31-Mar-2011
I led a session at last week's Info360 event in Washington DC called "ECM & BI - a Shotgun Marriage." I was unsure about it from the get-go, as my fear was that I would spend 45 minutes essentially making a single point: that these two things are largely incompatible. What actually transpired was a bit more interesting ... Continue Reading
Added By Alan Pelz-Sharpe on 30-Mar-2011
Over the past few weeks I have been seriously challenged to revisit and reassess my views around SharePoint. As an analyst it is all too easy to fall into the trap of studying a topic, coming to a conclusion (hopefully the right one) and then sticking with that conclusion. Time and the steady pace of progress eventually change everything, and SharePoint is no different in this regard ... Continue Reading
Added By Theresa Regli on 29-Mar-2011
A few weeks ago, I stood transfixed by the Code of Hammurabi at the Louvre in Paris. I took in the rather sparse exhibit around the stele for at least 20 minutes, reading the French translation (no English one was provided), and closely examining the cuneiform carved into the stele. It was quiet; a few people asked me to take their picture with the object. ... Continue Reading
Added By Apoorv Durga on 28-Mar-2011
You may hear from pundits that enterprise portal technology has become obsolete. The story line goes like this: Portal tools put heavy demand on infrastructure, are complex to implement, and can prove too inflexible for today's agile use cases. But is portal software really dying, and should you still care about it? ... Continue Reading
Added By Tony Byrne on 16-Mar-2011
"How good is SharePoint as an Enterprise 2.0 platform?" People ask us that question a lot ... Continue Reading
Added By Alan Pelz-Sharpe on 7-Mar-2011
This past week in Los Angeles I spent a little time talking with three well established ECM (Enterprise Content Management) integrators and resellers. All three had started out business more than ten years ago, and had initially specialized in building and implementing solutions for the likes of Documentum, FileNet, Hyland, and OpenText ... Continue Reading
Added By Apoorv Durga on 2-Mar-2011
This seems to be a season of "proposals" by open source vendors to attach pieces of their code to a larger foundation. It sounds promising, but the benefits for you the customer could remain far off ... Continue Reading
Added By Tony Byrne on 28-Feb-2011
Most software implementations fail to realize their stated objectives -- and much of the problem can be traced to a poor solution selection process. Very often a business unit leads the process, but they may have never done it before. Other times selection may fall completely to an IT team or individual, who in turn may have to guess at business needs in the absence of sufficient participation by their colleagues ... Continue Reading
Added By Tony Byrne on 28-Feb-2011
What should you make of a new product "distribution" that a CMS vendor develops in an effort to supplement its very platform-like offering with a more out-of-the-box product? ... Continue Reading
Added By Alan Pelz-Sharpe on 25-Feb-2011
On the 28th and 29th March, my colleague Jarrod Gingras and I will be hosting the inaugural SharePoint Strategy Summit in Scottsdale, Arizona ... Continue Reading
Added By Tony Byrne on 24-Feb-2011
This month's update to our Web CMS Report evaluations offers the latest critiques of nine web content management vendors: ... Continue Reading
Added By Tony Byrne on 18-Feb-2011
The era of the mega-IT exposition may be closing, but two large conferences -- info360 and Interop -- continue to thrive. I think it's because both events are very well run, and both focus on meaty business problems ... Continue Reading
Added By Adriaan Bloem on 16-Feb-2011
One of the questions I hear time and again is: "We're running SharePoint. Should we get a Google Appliance for search?" This was the case with SharePoint 2007, and it hasn't changed with 2010 ... Continue Reading
Added By Tony Byrne on 14-Feb-2011
There's a lot of skepticism today about the influence that vendors have on traditional analyst reports, including product evaluation reports. That skepticism is well founded. But the problem is not that vendors bribe analyst firms outright. The game is more subtle than that. Vendors use their leverage over analyst firms to skew reports in favor of suppliers over customers ... Continue Reading
Added By Alan Pelz-Sharpe on 14-Feb-2011
This Thursday 17 February I'll be hosting a free webinar focused on Digital Asset Management (DAM) product selection. I hope you can join me ... Continue Reading
Added By Apoorv Durga on 11-Feb-2011
Today we published our 2011 Portal and Content Migration Market Analysis. It also includes a "Cross-Check" chart that visually charts risks and opportunities ... Continue Reading
Added By Theresa Regli on 10-Feb-2011
Today we've published an advisory paper called "When will DAM 'Lite' suffice?" This analysis emerged out of discussions with subscription customers about the digital asset management services now available within web content management technology platforms. Our customers sometimes ask us if they can use their WCM or document management system for their growing DAM needs. And then there's the constant question, "Can I use SharePoint as my DAM?" ... Continue Reading
Added By Apoorv Durga on 9-Feb-2011
Unlike most acquisitions in the Content Technology Marketplaces that we cover, this one actually seems like one in which there is not much overlap between two vendors' offerings. Antenna Software, a provider of mobile applications mainly for enterprises, acquired Volantis Systems, a company focused on delivering content to mobile browsers, concentrated more on the consumer Internet ... Continue Reading
Added By Jarrod Gingras on 7-Feb-2011
If you agree with the adage that enterprises need a new Web CMS every three years, then it's easy to assume that in the year 2011, most organizations would be working on their third or fourth Web CMS implementation. The real story is that some of the largest enterprises -- including some of the biggest names in healthcare, retail, and banking -- are still trying to move to their first real CMS ... Continue Reading
Added By Apoorv Durga on 7-Feb-2011
We have released an update to our Portals and Content Integration Report. In this release, we've updated the following evaluations ... Continue Reading
Added By Alan Pelz-Sharpe on 3-Feb-2011
I can hardly believe it (joking) but OpenText has acquired yet another technology company (first picked up by my colleague Irina yesterday). This time around it is US-based BPM (Business Process Management) firm Metastorm ... Continue Reading
Added By Theresa Regli on 3-Feb-2011
In the nearly three years since we first began in-depth research into the Digital & Media Asset Management market, I've been nothing short of fascinated by the process of uncovering more and more details about DAM vendors and their tools. ... Continue Reading
Added By Alan Pelz-Sharpe on 1-Feb-2011
There is no more challenging an environment for true ECM (Enterprise Content Management) than that of healthcare ... Continue Reading
Added By Tony Byrne on 24-Jan-2011
For the past ten years we've been using check-marks (with plus and minus indicators) in our comparative ratings and scenario charts. Some of our research customers have asked for a more visually revealing approach, and we've settled on harvey balls ... Continue Reading
Added By Tony Byrne on 19-Jan-2011
There are many ways to visualize the Web CMS marketplace. Our evaluation research lines up competing vendors head-to-head across several dozen criteria for you to compare, but we also know there's going more to your experience with a particular technology than scenario and technical fit ... Continue Reading
Added By Apoorv Durga on 17-Jan-2011
An omnibus platform like SharePoint presents two challenges to Microsoft in the web publishing arena:
Neither challenge is prohibitive, but both are potentially problematic ... Continue Reading
Added By Tony Byrne on 13-Jan-2011
I recently had the chance to sit down with the famous John Gilroy of Federal Tech Talk on Federal News Radio in Washington, DC. The 30-minute show aired earlier this week, but you can listen to or download the archive ... Continue Reading
Added By Adriaan Bloem on 12-Jan-2011
Nearly all the vendors we cover have become quite good at marketing themselves. But if you dig deeper, you'll find many differences have gotten wallpapered over. The challenging bit for us is trying to explain what lies underneath. Take Alterian, and its Alterian Content Manager product ... Continue Reading
Added By Tony Byrne on 10-Jan-2011
We've just updated our evaluations of five Web CMS offerings, and added a new one (Atex Polopoly) to our report ... Continue Reading
Added By Alan Pelz-Sharpe on 10-Jan-2011
Microsoft estimates that you the customer will spend a total of $6.2 Billion will spent on services related to SharePoint in 2011. According to my rough estimate, you can add $1.7 Billion in 2011 SharePoint license revenue on top. This for a product that many sales folk continue to tout as low cost, and sometimes even as free ... Continue Reading
Added By Adriaan Bloem on 5-Jan-2011
After a long wait, extended several times, Drupal 7 was released today. So what is it like, and should you rush over to download and install it right away? ... Continue Reading
Added By Apoorv Durga on 5-Jan-2011
Business users want easy access to content and don't tend to care where it gets stored. However, the mechanics of storage have always been an important consideration for IT and System Admin folks ... Continue Reading
Added By Alan Pelz-Sharpe on 28-Dec-2010
Just as Microsoft has its own very distinctive approach and definition for ECM, so too does Oracle. In fact as time goes on, Oracle's approach to ECM is becoming more individual and distinctive ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Dec-2010
The longtime document and records management product iManage WorkSite has had a turbulent history: launched in the dot-com boom years, it quickly found an enthusiastic customer base in the Legal sector. Acquired by Interwoven in 2003 it carried on much as before with relatively little interference from the web-centric management at Interwoven. But things change ... Continue Reading
Added By Apoorv Durga on 22-Dec-2010
Lassi is a yogurt drink popular in India, but you wouldn't usually employ a washing machine to make it. Unless, of course your requirements are similar to those in this HSBC Ad. We call such differentiating requirements "scenarios." Think of scenarios as ... Continue Reading
Added By Jarrod Gingras on 21-Dec-2010
Every product and technology solution provider inherently brings some amount of risk. When it comes to technology, change is inevitable and often a good thing, but also potentially a strong indicator of risk for new buyers of technology. For example ... Continue Reading
Added By Tony Byrne on 20-Dec-2010
We have a job opening for a full-time analyst to join our research-and-advisory team. The person can be based in Northern Europe, India, or East Coast USA (preferably Boston or Washington area) ... Continue Reading
Added By Jarrod Gingras on 20-Dec-2010
When it comes to selecting a content management system, does a vendor's industry-specific experience matter? ... Continue Reading
Added By Tony Byrne on 16-Dec-2010
CMS vendors and open source community leaders frequently brag about the growing volume of such add-on modules, but for customers this landscape can be confusing and ultimately quite disappointing. ... Continue Reading
Added By Apoorv Durga on 15-Dec-2010
Of late, many WCM as well as Portal vendors are touting their capabilities for more closely aligning content management and presentation management. Frankly, I wonder what took them so long. After all, what good is content if it cannot be delivered and consumed? In my opinion ... Continue Reading
Added By Apoorv Durga on 14-Dec-2010
When you think of a smart phone or when someone tells you about multi-channel delivery, chances are that you are visualizing a cell phone, a PDA, or at the maximum, a tablet such as an iPad or Samsung's Tab ... Continue Reading
Added By Tony Byrne on 14-Dec-2010
After a decade of doing this, I can assure you that the demos vendors give during canned analyst and media "briefings" and the demos they perform for customers during the sales process are as different as night and day ... Continue Reading
Added By Adriaan Bloem on 13-Dec-2010
One question I get on a regular basis is, "so, what's the best CMS?" And I invariably reply, "it depends." There really is no best CMS; there is only the best fit for you, in your scenarios ... Continue Reading
Added By Alan Pelz-Sharpe on 13-Dec-2010
We have a new new advisory paper out called "Develop the Right Shortlist with an RFI" that hits on a key gap in many procurement processes. For with most prospective content technology buyers, great effort gets expended on an RFP process at the cost of the RFI. In fact, there often is no RFI. This is a mistake ... Continue Reading
Added By Tony Byrne on 10-Dec-2010
You may be getting pressure to join a particular tool's bandwagon. This year it could be Drupal, Sitecore, Jive, or Liferay. Next year it will certainly be a different set of names. Our industry is nothing if not faddish. When faced with the bandwagon effect, I encourage you to pause and consider all the angles ... Continue Reading
Added By Adriaan Bloem on 8-Dec-2010
We always follow the communities around specific products quite closely. Whether an open source or commercial closed source system, product communities can give us great input on the real story. But one thing to remember is that the most active and enthusiastic communities are also a really biased source of information ... Continue Reading
Added By Jarrod Gingras on 7-Dec-2010
When it comes to selecting a content management system, the most "important" stakeholders are not the people at the top of the org charts or the ones with the biggest checkbooks. ... Continue Reading
Added By Jarrod Gingras on 30-Nov-2010
At the risk of being labeled a Grinch during this holiday season, I feel the need to inject a dose of reality into a conversation that I see gathering steam ... Continue Reading
Added By Adriaan Bloem on 29-Nov-2010
Most recently, Wired Magazine managed to reach the zenith with the article "The Web is Dead. Long Live the Internet." Even though that's been discussed to death on the web (dead itself), allow me to spoof their title one last time. Just to make an entirely different point: whereas the mobile web is alive and kicking -- it's becoming nearly impossible to create mobile apps. ... Continue Reading
Added By Alan Pelz-Sharpe on 24-Nov-2010
"Transactional document management" is a term not used often enough in my opinion. For it is, as the phrase goes, the "meat and potatoes" of ECM ... Continue Reading
Added By Theresa Regli on 23-Nov-2010
At any given time, I'm in the process of helping three or four Real Story Group research subscribers through a procurement process. Oftentimes, the most complicated part of the process isn't creating an RFP, determining the short list, putting together the evaluation team or use case scenarios. It's normalizing the pricing ... Continue Reading
Added By Tony Byrne on 23-Nov-2010
As you may know, we make twelve predictions every year, and every year, we go back to try to assess our accuracy. So, let's see how we did with our 2010 predictions from last December ... Continue Reading
Added By Apoorv Durga on 19-Nov-2010
Content integration vendor Kapow made a couple of announcements this week, mostly related to re-branding and enhancements to their data integration platform. The key aspects of these announcements are ... Continue Reading
Added By Apoorv Durga on 12-Nov-2010
A web portal's true potential lies in its ability to access multiple applications across an enterprise backbone, as well as applications residing on the public web. Gadgets have emerged as a lightweight alternative to build portal-like applications for the enterprise ... Continue Reading
Added By Theresa Regli on 11-Nov-2010
We've released a number of updated product and vendor evaluations within our enterprise search & information access research stream this week. Apoorv Durga, Adriaan Bloem, and I are seeing many search vendors broadening their capabilities. But as usual, with more complexities come more potential implementation pitfalls and challenges ... Continue Reading
Added By Tony Byrne on 2-Nov-2010
If you employ SharePoint on your intranet, should you also use it publish your public websites? The debate rages, and there is no universal answer. ... Continue Reading
Added By Tony Byrne on 29-Oct-2010
In twelve years of following Web CMS technology, I've found that vendors and open source projects consistently announce two areas of improvement with each new version of their software. The releases typically say something like ... Continue Reading
Added By Adriaan Bloem on 28-Oct-2010
I tend use cars as a metaphor to describe the differences among software products. Even in internal discussions among our team of analysts. Which is how this came up last week: I described a particular system as a Toyota compared to another vendor's Ferrari ... Continue Reading
Added By Alan Pelz-Sharpe on 27-Oct-2010
There are some things in life that just shouldn't be considered optional, like deploying a web content management system in a three-stage Development-Test-Production environment, or even four, with Staging thrown in. Most enterprises run their actual websites and web applications in ... Continue Reading
Added By Tony Byrne on 25-Oct-2010
I was on the phone the other day with an enterprise business/IT team who were wondering if they made the right choice in the new Web CMS they were implementing. This is not an unusual conversation: many organizations second-guess their CMS decisions ... Continue Reading
Added By Tony Byrne on 19-Oct-2010
Microsoft SharePoint 2010 boasts an extraordinarily large and quite diverse "ecosystem" of consultants, integrators, and add-on software vendors. For customers, though, this landscape can be very confusing ... Continue Reading
Added By Adriaan Bloem on 18-Oct-2010
Google is announcing a new version of the Google Search Appliance today -- version 6.8 of the company's enterprise search solution. The headline feature is "Cloud Connect" -- but that's in fact a pretty superficial addition. If you look at the technology, what's more interesting is that this release marks another small step in Google's long transition from fiction to reality ... Continue Reading
Added By Tony Byrne on 15-Oct-2010
We've just updated several vendor evaluations in our Enterprise Collaboration and Social Software technology stream, including ... Continue Reading
Added By Alan Pelz-Sharpe on 15-Oct-2010
My post yesterday about Autonomy reminded me to explain a bit more about software vendor "roll-ups" and what they really mean to you the customer ... Continue Reading
Added By Apoorv Durga on 14-Oct-2010
Alfresco recently released a new community version 3.4 of its Content Management System. The enterprise version of this will be released later this year. The latest version has some new features as well as enhancements such as a sample application called Web Quick Start, DocLib portlets, Distributed Repository Replication, Enhancements to Alfresco Web Editor (AWE) and Share. ... Continue Reading
Added By Alan Pelz-Sharpe on 14-Oct-2010
In the past week mega-vendor Autonomy saw its share price plummet by 20% -- a huge drop by anyone's standards. Much discussed in the financial press, it's also news that will be much discussed and publicized by Autonomy's competitors ... Continue Reading
Added By Tony Byrne on 8-Oct-2010
When I was a pup in the enterprise technology industry, I noticed that some of the best solutions came from smaller vendors. Upon hearing this, my elders would pull me aside and say, ... Continue Reading
Added By Apoorv Durga on 5-Oct-2010
In the latest 11g release of their ECM suite, Oracle has made some key changes that they claim will make the platform more open and less proprietary. But there's a catch. ... Continue Reading
Added By Alan Pelz-Sharpe on 29-Sep-2010
I find traveling and speaking at industry events a huge opportunity to engage with people and get a feel for what is really going on in the broader user community. And in my third trip to Brazil for the ECMShow I can report with confidence that a whole lot is going on here ... Continue Reading
Added By Apoorv Durga on 24-Sep-2010
Competitors and Partners, eXo and JBoss have both announced their new Portal offerings based on their collaborative project GateIn. While JBoss had released Enterprise Portal Platform (EPP 5) a while back, eXo released eXo Platform 3.0 this week ... Continue Reading
Added By Alan Pelz-Sharpe on 23-Sep-2010
In many end-user organizations, software support fees can make up the bulk of the yearly IT budget. This is hardly surprising when vendors typically like to calculate support contracts on the basis of ~20% of list pricing per annum, in perpetuity ... Continue Reading
Added By Adriaan Bloem on 22-Sep-2010
On October 7th, the MobileMojo event in Utrecht (NL) will focus on mobile and social media. Those two areas touch on almost everything we cover, so I'm happy that both my colleague Theresa Regli and I will be attending ... Continue Reading
Added By Tony Byrne on 22-Sep-2010
This month, we've updated our evaluations of three Web CMS vendors: ... Continue Reading
Added By Apoorv Durga on 21-Sep-2010
Rather quietly, IBM has replaced the search index within their OmniFind Enterprise Edition. The latest release of this search engine, version 9.1 supports new search collections that are based on Lucene ... Continue Reading
Added By Tony Byrne on 16-Sep-2010
Please join me for a complimentary webinar next Wednesday, 22 September, "How to Select a Web Content Management System." ... Continue Reading
Added By Tony Byrne on 14-Sep-2010
There are many ways to categorize technology vendors. In our evaluation reports we get into considerations of cost, architecture, functionality, vendor intangibles, and many other criteria. Selecting the right software is a multi-dimensional exercise ... Continue Reading
Added By Apoorv Durga on 10-Sep-2010
Dynamic Publishing Systems manage the assembly of reusable components for publishing, along with the delivery of aggregated content to multiple personalized channels. Some examples of Dynamic Publishing are: ... Continue Reading
Added By Theresa Regli on 10-Sep-2010
If you're an end-user of Adobe's Creative Suite (CS), which includes such applications at Photoshop and Illustrator, you're likely aware of the furor over the termination of support for Version Cue that coincided with the release of CS version 5 earlier this year ... Continue Reading
Added By Alan Pelz-Sharpe on 9-Sep-2010
Our product evaluations are here for one purpose alone -- to provide buyers with truly independent, technical, and critical assessments of the products they are considering. What this means in practice is that some products get added to our services, and others quietly get dropped ... Continue Reading
Added By Apoorv Durga on 9-Sep-2010
We have often talked of content migration before, but we have now started to content migration technology and practices more formally and will be expanding our coverage to include short reviews of key content migration vendors in the near future ... Continue Reading
Added By Tony Byrne on 8-Sep-2010
Our colleague Phil Kemelor offers a briefing for our Web Analytics research subscribers assessing IBM's recent acquisition of Unica. To quote ... Continue Reading
Added By Tony Byrne on 26-Aug-2010
Gartner's Magic Quadrant for Web Content Management 2010 is out, accompanied by vendors' public crowing and private tears, depending on their placement. You can get a copy of the MQ from Sitecore, who just obtained a ticket on the magic elevator ... Continue Reading
Added By Shawn Shell on 25-Aug-2010
As you may have noticed by the slew of announcements from Redmond, Microsoft has placed increasing emphasis on "cloud" computing ... Continue Reading
Added By Tony Byrne on 20-Aug-2010
Many observers expected big things when DotNetNuke Corporation raised serious venture capital in November, 2008. (DotNetNuke Corporation is the commercial entity behind the sprawling, open source CMS community by the same name) ... Continue Reading
Added By Adriaan Bloem on 18-Aug-2010
There's a lot of mysticism shrouding Autonomy's mega-search offering, "IDOL." Not in the least bit because every piece of software that is acquired by the vendor is either "plugged into," "powered by," or "integrated with" IDOL. Supposedly, ... Continue Reading
Added By Apoorv Durga on 17-Aug-2010
You should be forewarned that in their quest for improving presentation management, vendors are soft-pedaling many core CMS concepts which haven't really seen a lot of innovation in recent times, and this, too, could impact your website visitor experience. ... Continue Reading
Added By Adriaan Bloem on 13-Aug-2010
However, make no mistake: FAST may be a lot less expensive, but it's certainly not going to come cheap. Not in the least bit because implementing it right will still be an expert's job. ... Continue Reading
Added By Alan Pelz-Sharpe on 12-Aug-2010
Explaining technical concepts -- which are often quite abstract -- can be quite a challenge. So at the Real Story Group we often try to be creative in how we go about explaining things ... Continue Reading
Added By Alan Pelz-Sharpe on 10-Aug-2010
Today IBM announced the acquisition of Datacap. It was no surprise really as Big Blue has been talking for a while about enhancing their overall imaging offering, to better leverage advanced case management ... Continue Reading
Added By Theresa Regli on 2-Aug-2010
As a digital asset management analyst, one of the most common questions I get is, "Why doesn't Adobe have its own DAM?" ... Continue Reading
Added By Tony Byrne on 29-Jul-2010
This month we updated evaluations for four Web CMS vendors: SaaS players Clickability and OmniUpdate, as well as Drupal and GOSS ... Continue Reading
Added By Apoorv Durga on 28-Jul-2010
Adobe Systems today announced their intent to acquire Day Software. We've seen Adobe featuring in many Content Management RFPs and although they had some of the necessary pieces including Adobe Contribute and LiveCycle, they were never taken seriously as a Content Management player. An OEM deal with Alfresco a few years back though well intentioned didn't help much but this announcement will surely change the situation dramatically. ... Continue Reading
Added By Tony Byrne on 22-Jul-2010
With SharePoint 2010, Microsoft has strongly promoted the platform's upgraded content management capabilities. Now that the hype is died down, and there are production implementations in the field, it's possible to take a harder look ... Continue Reading
Added By Alan Pelz-Sharpe on 20-Jul-2010
Today we are releasing a fairly substantial update to our ECM evaluation research. Over the past few months we have been looking in detail into product changes across some of the larger and better known ECM suite vendors ... Continue Reading
Added By Phil Kemelor on 19-Jul-2010
I started working the Web Analytics Report for The Real Story Group (formerly CMS Watch) three years ago. It took me six months to complete the first edition, working pretty much full time. This was a new endeavor; the only other coverage of the web analytics space was done by ... Continue Reading
Added By Adriaan Bloem on 15-Jul-2010
If you're running a SAP NetWeaver Portal -- presumably since you've bought into SAPs infrastructure -- you may have discovered it's not the most ideal of platforms to actually publish content on ... Continue Reading
Added By Alan Pelz-Sharpe on 13-Jul-2010
Yesterday morning I was reading through Oracle's recently updated price list (yes my Monday mornings really are that exciting). I was thinking that I have long valued the fact that I can access simple, clear and open prices from major vendors like Oracle, Microsoft and IBM. I might occasionally gasp at the prices listed ... Continue Reading
Added By Tony Byrne on 12-Jul-2010
Many of our enterprise research customers are reporting an interesting trend: fewer responses to their RFPs (a.k.a., "tenders"). Even vendors they had at the top of their lists may decline to bid. This puzzles them ... Continue Reading
Added By Tony Byrne on 8-Jul-2010
I'll agree with mega-vendor Autonomy on one key point: Search technology is really important. But is it so important that search functionality should dominate your choice in a content management system? ... Continue Reading
Added By Adriaan Bloem on 7-Jul-2010
I sometimes warn that a vendor's content management system is well suited to "simple" scenarios, but not necessarily a good fit for "more complex" cases. That's a bit problematic: ... Continue Reading
Added By Adriaan Bloem on 2-Jul-2010
Well, it was to be expected: after a long wait, WordPress 3.0 got released just when I was on a short holiday. (WordPress admins shouldn't be allowed to take holidays for that exact reason.) ... Continue Reading
Added By Adriaan Bloem on 1-Jul-2010
Now that we've built content management to reach into the clouds, have we been punished by a confusion of tongues? Sure, there are tangible differences between, say, a page-based or a component-based system. And some labels are rooted in their underlying technology. Still, there's a couple of archetypes we could at least attempt to label similarly ... Continue Reading
Added By Tony Byrne on 30-Jun-2010
Yesterday we released Version 5 of our Web Analytics evaluation research, with detailed evaluations of 22 vendors ... Continue Reading
Added By Apoorv Durga on 28-Jun-2010
Although released a couple of weeks back, Red Hat made a formal announcement of the release of their new JBoss Enterprise Portal Platform (EPP 5) on Thursday at the Red Hat summit in Boston. As we have mentioned before, this release is a completely re-architected platform built on GateIn, the portal they jointly developed with eXo. ... Continue Reading
Added By Alan Pelz-Sharpe on 25-Jun-2010
I'm in the middle of reviewing feedback for a number of ECM product evaluations that I'm presently updating. The upgrade from minor version to minor version (1.7 to 1.8 etc) is usually heralded by loud marketing cries from the suppliers. Closer inspection though tends to reveal fixes and gaps plugged, rather than anything revolutionary ... Continue Reading
Added By Tony Byrne on 24-Jun-2010
Yesterday, we officially released our updated Portal vendor evaluations, but under a new title, ": Portals and Content Integration." ... Continue Reading
Added By Apoorv Durga on 22-Jun-2010
We've just released an update to our Portals evaluation research. Along with updates to the individual portal vendor evaluations, we have expanded the scope of our research to include a new category of related solutions that enable you to integrate and aggregate content from multiple sources ... Continue Reading
Added By Tony Byrne on 18-Jun-2010
Please join me for a free webinar -- "When Google Analytics Isn't Enough: Alternatives in the Web Analytics Marketplace, 2010" -- examining the pros, cons, and alternatives to Google Analytics, on Tuesday, 29 June, at 1:00pm EDT ... Continue Reading
Added By Alan Pelz-Sharpe on 17-Jun-2010
So here we are in London, the last stop on the UK ECM roadshow. London is certainly the biggest and busiest of the four events, with more from the private sector than public sector at this one ... Continue Reading
Added By Alan Pelz-Sharpe on 17-Jun-2010
For IT professionals it is taken as a matter of faith that automation improves efficiency, that making paper based documents and processes electronic is, in and of itself, a default benefit. But experience in the real world paints a more mixed and problematic picture ... Continue Reading
Added By Alan Pelz-Sharpe on 16-Jun-2010
Theme of the day? Difficult to say really, but if I were to choose two it would be the content chaos and archiving ... Continue Reading
Added By Tony Byrne on 16-Jun-2010
IBM announced yesterday that it's acquiring web analytics vendor Coremetrics (dang: just after we last updated our vendor map...) ... Continue Reading
Added By Alan Pelz-Sharpe on 15-Jun-2010
Day 2 of the UK AIIM Roadshow and we are here at the Reebok Stadium Bolton (home of Bolton Wanderers football club). Theme of today amongst the attendees seems to be ... Continue Reading
Added By Alan Pelz-Sharpe on 14-Jun-2010
Day One of the AIIM UK Roadshow started in Glasgow, a place I know pretty well. The sessions were followed by a long but stunningly beautiful drive down ... Continue Reading
Added By Apoorv Durga on 14-Jun-2010
One of our predictions for this year was about the rise of mobile as a delivery channel -- much more closely integrated with your content technologies. Most vendors provide some sort of mechanism for delivering content to mobile channels ... Continue Reading
Added By Tony Byrne on 11-Jun-2010
I participated in an interesting workshop at the 2.0 Council last week where one of the big debates was -- inevitably -- the tension between behemoth collaboration platforms (especially SharePoint) vs. point solutions for social computing ... Continue Reading
Added By Alan Pelz-Sharpe on 10-Jun-2010
Just a note to say that I will be at each of upcoming AIIM UK Roadshow the week of the 14th June. I will be giving the closing keynote each day ... Continue Reading
Added By Alan Pelz-Sharpe on 9-Jun-2010
Autonomy today announced that it has acquired CA's (formerly Computer Associates) Information Governance assets. These consist primarily of two main products ... Continue Reading
Added By Alan Pelz-Sharpe on 8-Jun-2010
Both IBM and now EMC have recently touted their improved Case Management capabilities, so I thought it timely to take a look at this area in a little more detail ... Continue Reading
Added By Apoorv Durga on 2-Jun-2010
When I talk to people about Mashups, I find many of them are really thinking of iGoogle-type, dashboard-style applications, assembled using Gadgets and Widgets ... Continue Reading
Added By Tony Byrne on 2-Jun-2010
This week we updated a slew of Web Content Management vendor evaluations. Over the past two quarters we've touched every vendor review in one way or another, so this latest update officially represents ... Continue Reading
Added By Alan Pelz-Sharpe on 31-May-2010
Virtually every customer of ours manages multiple document repositories. The document volumes stored in these repositories can get enormous; even smaller organizations can produce millions of documents, while the largest run to billions ... Continue Reading
Added By Tony Byrne on 28-May-2010
There's always a high energy level at the semi-annual Enterprise 2.0 Conference, and I expect this June's Boston event will be no exception. Please consider joining me there ... Continue Reading
Added By Alan Pelz-Sharpe on 24-May-2010
The world of document management is not one that most people associate with fun, laughter and good times. It has been described (by me on occasion) as about as exciting as watching paint dry ... Continue Reading
Added By Alan Pelz-Sharpe on 19-May-2010
We have been updating our evaluation of Open Text for ECM this week, and I was musing with my colleague Apoorv that although Open Text is one of the largest ECM vendors in the market ... Continue Reading
Added By Apoorv Durga on 19-May-2010
More than two years after it's last major version was released, the Web CMS project Joomla! has announced the beta version of its next major release (1.6). For an open source project, that's a lot of time between two versions. ... Continue Reading
Added By Alan Pelz-Sharpe on 18-May-2010
Case in point: Today I chatted with the good people of Elkhart County, Indiana, about their experience of trying to consolidate all their document management needs to a single provider ... Continue Reading
Added By Alan Pelz-Sharpe on 17-May-2010
One of the more interesting and surprising things to emerge from last week's EMC World event in Boston was that the core Documentum Content Server has been repositioned into the xCP (Intelligent Case Management) product stack. ... Continue Reading
Added By Tony Byrne on 13-May-2010
Recently, we've been presenting on the Enterprise Collaboration and Community software marketplace, and one slide in particular seems to attract peoples' attention ... Continue Reading
Added By Tony Byrne on 12-May-2010
Microsoft and its partners have good reason to party, but for you the celebrations could come prematurely ... Continue Reading
Added By Alan Pelz-Sharpe on 12-May-2010
It seems to be acronym soup week, and though we can all be guilty of cooking this particular recipe at times, EMC is becoming a master chef ... Continue Reading
Added By Alan Pelz-Sharpe on 11-May-2010
I have been in the document management business for over 20 years now, and though on the one hand ECM and Document Management technology has moved into the mainstream, in other regards it remains in the dark ages ... Continue Reading
Added By Theresa Regli on 11-May-2010
My colleague Alan Pelz-Sharpe and I frequently engage in friendly debate. Recently, we've been discussing the pros and cons of using scoring spreadsheets in the vendor evaluation process ... Continue Reading
Added By Alan Pelz-Sharpe on 10-May-2010
So onto number three in our family tree mini-series, Autonomy. As a Brit that lives in the US, I find Autonomy an interesting vendor to watch ... Continue Reading
Added By Alan Pelz-Sharpe on 6-May-2010
CMIS (Content Management Interoperability Specification) has been ratified as a standard by OASIS. What is it and what does it mean to buyers and users of ECM and Document Management technology? ... Continue Reading
Added By Alan Pelz-Sharpe on 5-May-2010
One of the events that I most looking forward to this year is the AIIM UK Roadshow - 14-17 June ... Continue Reading
Added By Tony Byrne on 3-May-2010
Microsoft's closest software partners whose core competency lies in knowing the innards of SharePoint have largely rejected the platform as an internet publishing service ... Continue Reading
Added By Tony Byrne on 30-Apr-2010
It's an important question that deserves an unbiased answer. Please join me a free webinar on Tuesday, 11 May, to explore potential alternatives for your organization ... Continue Reading
Added By Apoorv Durga on 27-Apr-2010
FatWire recently announced two new products -- Gadget Server and Community Server -- both aimed at website visitors ... Continue Reading
Added By Tony Byrne on 21-Apr-2010
Yesterday we released our "Cross-Check" for Web Analytics vendors, circa mid-2010 ... Continue Reading
Added By Adriaan Bloem on 20-Apr-2010
You may have heard of the 90/9/1 rule of social engagement: in essence, the rule posits that in a community, 90% of the people are passive readers; 9% are active participants; and 1% account for creating the majority of content ... Continue Reading
Added By Tony Byrne on 19-Apr-2010
Last week we updated several WCM vendor evaluations, including ... Continue Reading
Added By Alan Pelz-Sharpe on 19-Apr-2010
Let's move onto number two in our mini-series of ECM "family trees," EMC Documentum. (The first tree was Open Text.) ... Continue Reading
Added By Adriaan Bloem on 16-Apr-2010
This is just a little tiff between vendors, so why should you care? Well, both are making it abundantly clear that a vendor is not a neutral source of information ... Continue Reading
Added By Apoorv Durga on 16-Apr-2010
I get an uneasy feeling when someone tells me their product is so simple that business users can create new applications without writing any code. This is especially true of products that offer some kind of a gadget and/or mashup functionality ... Continue Reading
Added By Alan Pelz-Sharpe on 15-Apr-2010
This week I have been heads down reviewing RFP responses for a large ECM project. These vendor proposals could give readers the misimpression that the products in a complex suite of modules were all designed on the same drawing board ... Continue Reading
Added By Adriaan Bloem on 14-Apr-2010
Politics aside, I've always enjoyed watching the occasional French president's speech on television. Where U.S. presidents act, well, presidential, and the Queen will be regal, a French head of state is much more expansive. And nowadays, we can also compare another style: on-line presence ... Continue Reading
Added By Alan Pelz-Sharpe on 12-Apr-2010
I just finished reading an excellent article in Hedge Funds Review called "Records management in the new regulatory environment." It's piece that echoes much the same message I've been preaching for years now: ... Continue Reading
Added By Apoorv Durga on 9-Apr-2010
Enterprise Mashups are becoming popular as a way to create new, dashboard style applications from existing, often disparate applications and data sources. ... Continue Reading
Added By Alan Pelz-Sharpe on 9-Apr-2010
A common question asked by our advisory customers is whether they should use a software vendors' professional services arm. ... Continue Reading
Added By Jarrod Gingras on 31-Mar-2010
Theresa Regli recently recorded this video using one of her favorite analogies: selecting the right enterprise software is a lot like selecting the right wine to have with dinner ... Continue Reading
Added By Tony Byrne on 30-Mar-2010
I recently had the opportunity to publish in Information Management magazine some thoughts on collaboration and social computing architectures for larger enterprises ... Continue Reading
Added By Alan Pelz-Sharpe on 25-Mar-2010
When Oracle acquired Stellent in 2006 I thought the best piece of technology they got their hands on was the imaging tools that Stellent had themselves previously acquired from Optika ... Continue Reading
Added By Tony Byrne on 24-Mar-2010
Is it a buyers' market for content technologies? Some enterprises believe that technology suppliers are so hungry for business that they will line up for kilometers to respond to an RFP. ... Continue Reading
Added By Adriaan Bloem on 19-Mar-2010
Google bought DocVerse two weeks ago -- but that was hardly a surprise. DocVerse allows people to collaborate on the same Office document via special plug-in. The software syncs ... Continue Reading
Added By Tony Byrne on 16-Mar-2010
Yesterday we released a new advisory paper on workflow. The briefing focusses in particular on what you need to look for (and what you can dispense with) in Web CMS and Digital Asset Management environments ... Continue Reading
Added By Tony Byrne on 16-Mar-2010
I hope you can join us Tuesday, 6 April, for a free, one-hour webinar featuring SharePoint Watch guru Shawn Shell ... Continue Reading
Added By Alan Pelz-Sharpe on 15-Mar-2010
As you may know, a lot of our work at the Real Story Group involves helping people make the right information management buying decisions. Not surprisingly, one of the most common areas where our customers seek our counsel is with vendor scoring and assessment methodologies ... Continue Reading
Added By Tony Byrne on 12-Mar-2010
Last week I received a message from a friend discussing the annual fees his firm pays for their hosted Web CMS. The CMS and associated website are served up by a well-known, Software as a Service ("SaaS") WCM vendor ... Continue Reading
Added By Tony Byrne on 10-Mar-2010
I hope you can join me 15 April for a great conference (Midwest SharePoint 2010 Conference), at a great venue (Italian Conference Center), in a great city (Milwaukee, WI, USA), on a Great Lake (Michigan) ... Continue Reading
Added By Tony Byrne on 8-Mar-2010
Last month we updated several WCM vendor evaluations, including ... Continue Reading
Added By Tony Byrne on 1-Mar-2010
My colleague Alan has produced two short briefings of special interest to content technology selection teams ... Continue Reading
Added By Kas Thomas on 1-Mar-2010
IBM has released its IBM Security Solutions X-Force 2009 Trend and Risk Report, and the news for users of popular WCM platforms Drupal, Joomla!, TYPO3, and WordPress is decidedly mixed ... Continue Reading
Added By Tony Byrne on 24-Feb-2010
There's a question that keeps popping up around our industry: "What is Enterprise Content Management?" ... Continue Reading
Added By Alan Pelz-Sharpe on 24-Feb-2010
We wrote just the other week about the potential of using devices such as Apple's iPad for accessing enterprise documents. What seemed like good idea for the future turns out to be almost in the here and now ... Continue Reading
Added By Tony Byrne on 23-Feb-2010
Today we released a new advisory paper, "How the New Platforms vs. Products Debate Impacts Your Success." Subscribers to any of our EI Watch, SharePoint Watch, and CMS Watch research streams can ... Continue Reading
Added By Alan Pelz-Sharpe on 23-Feb-2010
On the document-management shortlist of a mid sized publishing firm this month lay four bidders: a specialist incumbent, two household name vendors (IBM & Microsoft), and an open source option ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Feb-2010
For years now Google has played fast and loose with information confidentiality and privacy issues. As if further proof were needed ... Continue Reading
Added By Tony Byrne on 22-Feb-2010
Mega-vendor Open Text announced today that it would acquire fellow Canadian vendor, NStein. NStein was known mostly for its text-mining / text analytics tools, but over the years took a circuitous route ... Continue Reading
Added By Jarrod Gingras on 22-Feb-2010
Iron Mountain the records management services giant today announced that it was buying e-mail archiving vendor Mimosa. Mimosa is certainly one of the more ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Feb-2010
Over the last few weeks there has been a flurry of media interest in the fact that SAP is reselling EMC Documentum and Open Text products. It's a flurry (bordering on blizzard) that is of little or no relevance to actual buyers of these software products ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Feb-2010
Welcome to the Real Story Group! For my colleagues and I this is an exciting time, and part of a continuing adventure that I hope you will join. ... Continue Reading
Added By Apoorv Durga on 19-Feb-2010
So my colleague Kas was not very off track when he speculated something's cooking between EMC and FatWire. They announced a strategic partnership.that includes a minority stake for EMC in FatWire and ... Continue Reading
Added By Kas Thomas on 19-Feb-2010
The other shoe has finally dropped in the EMC-FatWire saga. EMC announced in will acquire a (minority) stake in Mineola, NY-based FatWire, who will remain one of few privately held pure-play WCM vendors ... Continue Reading
Added By Apoorv Durga on 4-Feb-2010
Enterprises have traditionally used portal technology to aggregate content and functionality from different applications. In that sense, portals have typically been consumers of services ... Continue Reading
Added By Alan Pelz-Sharpe on 3-Feb-2010
Our job here is to advise buyers of technology, never vendors. But today I am going to make an exception and give the vendors out there a solid tip. Do your homework before responding to RFPs ... Continue Reading
Added By Alan Pelz-Sharpe on 2-Feb-2010
Last week SAP announced that it would begin reselling EMC Documentum products to the Insurance and Finance industries. It's not a world-shaking announcement, but it is interesting for one simple reason: ... Continue Reading
Added By Jarrod Gingras on 28-Jan-2010
Yesterday we launched our most recent Enterprise Portals Research. This report critically evaluates 13 portal vendors and products, which we break up into 2 categories: ... Continue Reading
Added By Kas Thomas on 20-Jan-2010
Performance testing is a notoriously difficult undertaking. So much so, in fact, that it is sometimes not done at all, or only done when a performance problem arises in production, making some sort of investigation unavoidable ... Continue Reading
Added By Kas Thomas on 13-Jan-2010
The search technology marketplace is getting much more specialized, with important implications for you the customer. There are at least two different ways that software can specialize: Functionally and Vertically ... Continue Reading
Added By Shawn Shell on 12-Jan-2010
Since the birth of SharePoint, Microsoft has marketed it as an internal collaboration platform, during a period when Intranet managers increasingly see collaboration as a high-priority service. Now, players such as Google and HyperOffice are trying to repeat SharePoint's success, using an on-again, off-again "SharePoint Killer" marketing tactic combined with the idea of creating a kind of Intranet-in-a-box alternative. However ... Continue Reading
Added By Tony Byrne on 10-Dec-2009
As 2009 comes to a close, let's take a quick look back at the Web CMS ("WCM") marketplace. (We'll offer some separate predictions for 2010 early next week.) I think the most important development was actually a non-event: for the thirteenth year in row, the quite fragmented WCM marketplace did not "consolidate" in any meaningful way. And this, I believe, is a good thing for you the customer ... Continue Reading
Added By Theresa Regli on 9-Dec-2009
I was first given a preview of Open Text's new Flash-based DAM user interface over a year ago, in the fall of 2008. The release, at the time, was "imminent"; I even put a preview screen shot of the new version in the 2009 edition of our Digital & Media Asset Management research. Fourteen months later, customers of the product formerly known as Artesia are still waiting for v7.0 ... Continue Reading
Added By Kas Thomas on 30-Jul-2009
It's always encouraging to hear that, despite the dour financial environment in which we live, there are companies making money in the WCM space ... Continue Reading
Added By Tony Byrne on 28-Jul-2009
Annual software support and maintenance fees are something every customer loves to hate, and yet, for the most part we keep paying them ... Continue Reading
Added By Theresa Regli on 24-Jul-2009
This week we released an update of our Search & Information Access Report 2009 ... Continue Reading
Added By Shawn Shell on 16-Jul-2009
As many blog articles have noted (including the SharePoint Team Blog), Microsoft has released the "technical preview" of SharePoint 2010 ... Continue Reading
Added By Kas Thomas on 14-Jul-2009
A while back, I wrote about our decision to expand our coverage of Apache Lucene for the Search and Information Access Report, based on what seemed like an accelerating rate of adoption of Lucene and related technologies ... Continue Reading
Added By Adriaan Bloem on 13-Jul-2009
Bluenog, an upstart web content management company, continues to make waves. But not always the kind of waves they'd like ... Continue Reading
Added By Adriaan Bloem on 13-Jul-2009
A lot of my time is spent evaluating technology, and I have a confession to make: the licensing is one of the least spectacular bits to review. ... Continue Reading
Added By Alan Pelz-Sharpe on 13-Jul-2009
One standard/specification that gets little attention in the ECM world is XAM ... Continue Reading
Added By Tony Byrne on 10-Jul-2009
One of the questions at a "town hall" debate I facilitated at last month's Enterprise 2.0 conference addressed the topic of information lifecycle management for enterprise social spaces. Most of the attendees didn't seem to think it was necessary. I disagree ... Continue Reading
Added By Tony Byrne on 3-Jul-2009
I frequently receive questions like this: "We're a major regional hospital, what's the best CMS for us?" Or, ... Continue Reading
Added By Theresa Regli on 2-Jul-2009
As Murraymania swept the UK, I settled into my seat on Court No. 2 last week, on Wimbledon's always-action-packed middle Saturday ... Continue Reading
Added By Kas Thomas on 1-Jul-2009
White papers are not something we typically critique or comment on, but Clickability's new white paper ... Continue Reading
Added By Tony Byrne on 1-Jul-2009
In recent months I've encountered several customers of web analytics mega-vendor Omniture who had a very specific gripe about the platform: ... Continue Reading
Added By Phil Kemelor on 1-Jul-2009
Just read an interesting post on Tom Miller's blog summarizing NYC Mayor Bloomberg's keynote note from the Personal Democracy Forum ... Continue Reading
Added By Adriaan Bloem on 30-Jun-2009
A few months ago, I blogged about ISYS offering their document converter filters as a separate component. My thought was these would come in handy to add on ... Continue Reading
Added By Ann Rockley on 30-Jun-2009
Today Really Strategies announced the acquisition of DocZone.com ... Continue Reading
Added By Ann Rockley on 29-Jun-2009
UK-based SDL remains in a spending mood. The trend began with acquiring longtime ... Continue Reading
Added By Shawn Shell on 29-Jun-2009
Those who have studied physics might be familiar with the "story" of the penny and train. The story goes that if you place a single penny under each wheel ... Continue Reading
Added By Alan Pelz-Sharpe on 25-Jun-2009
We are not market researchers, but we do think it is important for every buyer to grasp a basic understanding of underlying market dynamics ... Continue Reading
Added By Tony Byrne on 23-Jun-2009
We released the latest edition of our Social Software & Collaboration research at the Enterprise 2.0 conference today ... Continue Reading
Added By Alan Pelz-Sharpe on 19-Jun-2009
Self immolation is a rare, some may say mythical event. Yet in the world of content management it is more common than you might think ... Continue Reading
Added By Tony Byrne on 18-Jun-2009
At the Enterprise 2.0 conference in Boston, MA next week I'll be facilitating a discussion on "Social Software: Key Debates" ... Continue Reading
Added By Alan Pelz-Sharpe on 15-Jun-2009
This past week Search-cum-ECM vendor Autonomy announced that it was releasing an integration for its recently acquired WorkSite product with the iPhone ... Continue Reading
Added By Jarrod Gingras on 15-Jun-2009
While we're not exactly saying that "Enterprise Portals are the new black," ... Continue Reading
Added By Alan Pelz-Sharpe on 14-Jun-2009
In the past week two open source portal initiatives decided to merge efforts: going forward eXo will now be a part of the Red Hat JBoss Portal ... Continue Reading
Added By Alan Pelz-Sharpe on 12-Jun-2009
....Go to 10 companies with Documentum. In 8-9 of them you will find end-users that know the name ... Continue Reading
Added By Tony Byrne on 11-Jun-2009
I'll disagree with Gartner as frequently as the next person, but their Hype Cycle is surely genius ... Continue Reading
Added By Alan Pelz-Sharpe on 11-Jun-2009
At CMS Watch we evaluate an awful lot of products, and making sense of all this research can be a challenge. ... Continue Reading
Added By Adriaan Bloem on 2-Jun-2009
The release of a new major version of the Google Search Appliance usually creates lots of excitement, but that excitement fades quickly once people start to use the machines for real ... Continue Reading
Added By Theresa Regli on 1-Jun-2009
Today we release a major update to our Digital & Media Asset Management research, in tandem with the Henry Stewart DAM Symposium in New York City ... Continue Reading
Added By Adriaan Bloem on 29-May-2009
Somewhat stealing the thunder of Microsoft's almost-released Bing search, Google presented a preview of Wave yesterday at the I/O Developer conference. So what kind of wave is this? ... Continue Reading
Added By Alan Pelz-Sharpe on 28-May-2009
I noticed a bit of news from Mark Logic, one of the key vendors we evaluate in the Publishing Tools section of our ... Continue Reading
Added By Tony Byrne on 27-May-2009
At CMS Watch, we're advocates only for you, the technology customer. But sometimes the customer is unreasonable ... Continue Reading
Added By Adriaan Bloem on 25-May-2009
After months of high anticipation of what this "Google killer" would bring, Wolfram Alpha was finally opened to the public a week ago ... Continue Reading
Added By Jarrod Gingras on 25-May-2009
Earlier this week, I blogged about ECM and Open Source -- and the different landscapes buyers will encounter in the Enterprise Content Management marketplace versus the Web Content Management marketplace. I think there's a similar paradigm when it comes to SaaS ... Continue Reading
Added By Phil Kemelor on 25-May-2009
When Omniture announced its Q1 2009 earnings a few weeks ago, there was a bit of heartburn among its investors because ... Continue Reading
Added By Tony Byrne on 21-May-2009
I participated in an interesting panel yesterday at the Interop 2009 conference, Unified Communications Meets Enterprise 2.0 - Social Computing Love Fest or Battle Royale? ... Continue Reading
Added By Shawn Shell on 21-May-2009
Perhaps it doesn't strike you as a surprise, but Microsoft just launched the new SharePoint product site using SharePoint 2007 ... Continue Reading
Added By Jarrod Gingras on 20-May-2009
We're often asked why there are so few ECM open source options, when at the same time the Web CMS marketplace supports so many open source alternatives? ... Continue Reading
Added By Ann Rockley on 12-May-2009
DITA (Darwin Information Typing Architecture) was originated within IBM, and later adopted by OASIS, yet until now ... Continue Reading
Added By Tony Byrne on 11-May-2009
Next week you can find Alan and I at Interop 2009 in Las Vegas. We'll have a booth there to show some of CMS Watch's latest research, so feel free to stop by and say hello ... Continue Reading
Added By Tony Byrne on 11-May-2009
We've just released the latest major update to our Web CMS research. (That's Version 17 for those counting.) ... Continue Reading
Added By Adriaan Bloem on 6-May-2009
I'm excited to be headed over to New York next week. The Enterprise Search Summit 2009 brings together a veritable who's-who in search ... Continue Reading
Added By Kas Thomas on 6-May-2009
The business world is full of tumult these days, and times like these are known to give rise to strange bedpartners. But few would have expected the kind of union announced by Open Text just a few hours ago ... Continue Reading
Added By Phil Kemelor on 5-May-2009
You might have missed the 21 April announcement from Google Analytics regarding the public availability of its Data Export API ... Continue Reading
Added By Kas Thomas on 4-May-2009
Usually, as an analyst, I'm on the receiving side of briefings, but yesterday I gave one to a CMS Watch subscriber wanting to know more about ... Continue Reading
Added By Phil Kemelor on 23-Apr-2009
When the Web Analytics Association (WAA) reviewed the 2008 edition of the CMS Watch Web Analytics Report, they noted that while ... Continue Reading
Added By Theresa Regli on 21-Apr-2009
WCM and DAM systems have historically been on two separate sides of the dance floor ... Continue Reading
Added By Tony Byrne on 20-Apr-2009
Well, I shouldn't have been surprised, but I was. Here's the Sun press release. At one level, the move fits a definite pattern: ... Continue Reading
Added By Shawn Shell on 16-Apr-2009
Microsoft has recently announced that the new SharePoint version will be called "Microsoft SharePoint 2010" ... Continue Reading
Added By Phil Kemelor on 14-Apr-2009
Since Alex Yoder took over the reins as CEO at web analytics vendor WebTrends in August, the company has been on an active campaign to make itself over on both the image and product development fronts ... Continue Reading
Added By Janus Boye on 13-Apr-2009
Since Red Hat acquired JBoss back in 2006, it has been very hard for JBoss Portal to meet its roadmap plans ... Continue Reading
Added By Kas Thomas on 10-Apr-2009
Until Open Text came along and bought the company (in a deal announced earlier this week), Toronto-based Vizible Corporation was not exactly (ahem...) visible.... ... Continue Reading
Added By Alan Pelz-Sharpe on 8-Apr-2009
Today we release The XML & Component Content Management Report 2009 ... Continue Reading
Added By Tony Byrne on 1-Apr-2009
But how much can you really blame them? We report the full story ... Continue Reading
Added By Tony Byrne on 30-Mar-2009
Here's a picture of (left to right) Kas, Jarrod, and Theresa getting ready for various sessions tomorrow ... Continue Reading
Added By Adriaan Bloem on 26-Mar-2009
A rather quaint trait of the Apache Lucene project's homepage is that the search is actually powered by Google ... Continue Reading
Added By Tony Byrne on 25-Mar-2009
How do I know? Some smaller vendors are starting to peddle their CMS wares via spam ... Continue Reading
Added By Phil Kemelor on 24-Mar-2009
Like the month of March, software vendor offerings will go in like a lion and out like a lamb ... Continue Reading
Added By Jarrod Gingras on 20-Mar-2009
Do you think your content technology project challenges are unique? ... Continue Reading
Added By Tony Byrne on 18-Mar-2009
The Wall Street Journal reports that IBM is in discussions to buy Sun Microsystems ... Continue Reading
Added By Tony Byrne on 18-Mar-2009
Autonomy's acquisition of Interwoven formally closed yesterday ... Continue Reading
Added By Adriaan Bloem on 18-Mar-2009
Spring is here, and, as in Autumn, this means new products released and new version numbers ... Continue Reading
Added By Tony Byrne on 18-Mar-2009
Today we announced some findings from our Web Analytics Report 2009 about the state of the video and mobile analytics ... Continue Reading
Added By Tony Byrne on 17-Mar-2009
Last week we lost about 36 hours worth of comments on this site. It was either an outage ... Continue Reading
Added By Adriaan Bloem on 15-Mar-2009
About a month ago, I reported that SurfRay was in bankruptcy. It has only taken a few weeks, but it seems the company has been revived. ... Continue Reading
Added By Alan Pelz-Sharpe on 11-Mar-2009
Here in the US, the topic of electronic medical records has popped back to the top of the agenda, due to an impending mass injection of government money ... Continue Reading
Added By Tony Byrne on 11-Mar-2009
In calling for greater "online transparency" (i.e., more, better, faster web content) along with more "citizen participation" (i.e., user-generated content), the Obama administration is going to encounter a technology marketplace ... Continue Reading
Added By Adriaan Bloem on 10-Mar-2009
Demokritos would be proud: if you look very closely, you'll see that Omniture's "SiteSearch" offering is actually composed of Atomz ... Continue Reading
Added By Adriaan Bloem on 10-Mar-2009
The Dutch government has announced the new website www.rijksoverheid.nl, and has chosen Hippo CMS 7 ... Continue Reading
Added By Alan Pelz-Sharpe on 10-Mar-2009
It has always surprised me how many firms name their internal ECM applications and systems after the product that it runs on. ... Continue Reading
Added By Kas Thomas on 6-Mar-2009
Minnesota-based Ancept Media Server, LLC (one of the DAM ;vendors covered in our Digital and Media Asset Management Report) has been acquired by ViewCast Corporation ... Continue Reading
Added By Jarrod Gingras on 6-Mar-2009
We've put together a schedule (pdf) of when we'll be presenting and when we'll be available for office hours at Booth #320 ... Continue Reading
Added By Jarrod Gingras on 5-Mar-2009
Based on feedback from you, we've modified our subscription options a bit ... Continue Reading
Added By Jarrod Gingras on 5-Mar-2009
The AIIM International Expo and Conference in Philadelphia, PA is rapidly approaching. One session that I am particularly excited about is ... Continue Reading
Added By Tony Byrne on 3-Mar-2009
CMS Watch seeks a Technology Analyst based in the UK or continental Europe to evaluate Web Content Management and other Content Technology vendors ... Continue Reading
Added By Tony Byrne on 3-Mar-2009
Today we updated our semi-famous "subway map" for 2009 ... Continue Reading
Added By Tony Byrne on 27-Feb-2009
I'm looking forward very much to moderating the ECM Analyst Panel at the AIIM Expo on ... Continue Reading
Added By Kas Thomas on 26-Feb-2009
Web CMS vendors live at an interesting intersection between the new and the old ... Continue Reading
Added By Theresa Regli on 26-Feb-2009
Today we release our 2009 Cross-Checktm chart for enterprise search and information access ... Continue Reading
Added By Alan Pelz-Sharpe on 25-Feb-2009
This week Alfresco, together with Ingres, announced the release of ... Continue Reading
Added By Theresa Regli on 25-Feb-2009
In a little less than a month's time, I'll be teaching a half-day course on Enterprise Search Technology in London ... Continue Reading
Added By Kas Thomas on 25-Feb-2009
CMS and DAM vendor Day Software (traded on the Swiss bourse as DAYN) has released financial results for FY 2008 ... Continue Reading
Added By Alan Pelz-Sharpe on 23-Feb-2009
Over the years I have heard of many enterprise software customers being audited by enterprise content management (ECM) vendors ... Continue Reading
Added By Jarrod Gingras on 23-Feb-2009
Later this week in Toronto and next month in Dallas, I'll be sharing some of our latest research from ... Continue Reading
Added By Tony Byrne on 19-Feb-2009
This is a somewhat rambling post about the enterprise social software marketplace, but there is a thread that runs through it, and that is the role of Intel ... Continue Reading
Added By Kas Thomas on 17-Feb-2009
It's amazing to me that so many of the vendors we cover at CMS Watch (even some that claim to have deep expertise in marketing and social-web sorts of things) still haven't figured out ... Continue Reading
Added By Alan Pelz-Sharpe on 17-Feb-2009
You really can't envy the task of records managers in the public or private sector. Many are still tasked with archiving hard copies of ... Continue Reading
Added By Tony Byrne on 17-Feb-2009
...is web analytics. At least for enterprise use. ... Continue Reading
Added By Tony Byrne on 12-Feb-2009
Fine summary in CIO Magazine's blog, about various customer "gag orders" some major ERP vendors are attempting to impose contractually ... Continue Reading
Added By Alan Pelz-Sharpe on 12-Feb-2009
"Nobody ever got fired for buying IBM" -- so the saying goes ... Continue Reading
Added By Tony Byrne on 11-Feb-2009
I teach a lot of intro courses about web technologies, and enjoy them very much. But I'm particularly excited to be teaming with ... Continue Reading
Added By Adriaan Bloem on 10-Feb-2009
We've had to wait a while: ever since Microsoft acquired Fast Search & Transfer almost exactly a year ago, the big question was what would happen to both FAST ESP and Microsoft's SharePoint ... Continue Reading
Added By Adriaan Bloem on 10-Feb-2009
I've reported on the troubles at Danish search vendor Surfray before, but it seems that it is now curtains for the company ... Continue Reading
Added By Alan Pelz-Sharpe on 6-Feb-2009
I am really pleased to announce that today our Enterprise Portals Certificate Education Course goes live ... Continue Reading
Added By Alan Pelz-Sharpe on 2-Feb-2009
Our job at CMS Watch involves more than simply writing and researching technology evaluations; we also spend a lot of time advising and guiding our customers ... Continue Reading
Added By Kas Thomas on 28-Jan-2009
SaaS is all the rage these days. It's the one "IT& trend for 2009" no pundit has missed. But the reality is that ... Continue Reading
Added By Kas Thomas on 26-Jan-2009
For the most recent edition of the Search and Information Access Report, I had the opportunity to help expand our coverage of Apache Lucene. ... Continue Reading
Added By Kas Thomas on 23-Jan-2009
The announcement yesterday that Autonomy would buy Interwoven (a deal that should close in the second quarter of this year) has a number of interesting ramifications ... Continue Reading
Added By Adriaan Bloem on 23-Jan-2009
It has taken a while, but with a continuing investigation by the Norwegian police and restating of earnings over 2006/2007, Microsoft is cutting itself ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Jan-2009
Today Autonomy announced that they intend to buy Interwoven. ... Continue Reading
Added By Tony Byrne on 21-Jan-2009
Leave aside Oracle's impressive roadmap diagrams for Enterprise 2.0 ... Continue Reading
Added By Kas Thomas on 21-Jan-2009
Today is a big day for Alfresco (and Alfresco users). This is the official launch date for Alfresco Labs 3d (Stable), ... Continue Reading
Added By Tony Byrne on 20-Jan-2009
It's been nearly a year since Serena Software re-incarnated itself as a "mash-up" vendor and tried to jettison its mid-market Web CMS ... Continue Reading
Added By Adriaan Bloem on 19-Jan-2009
Surfray, the company that acquired Mondosoft after the latter's bankruptcy, continues to encounter heavy weather itself. ... Continue Reading
Added By Adriaan Bloem on 19-Jan-2009
Perhaps not an image you'd want lingering in your mind, but yes, in software, you can get a Hippo in drag ... Continue Reading
Added By Adriaan Bloem on 19-Jan-2009
I stumbled across an eWeek story about Cross-Language Enterprise Search, launched last month on Google Code. It's an add-on for the Google Appliance ... Continue Reading
Added By Tony Byrne on 16-Jan-2009
Today we released the 2009 edition of our Enterprise Social Software & Collaboration Report ... Continue Reading
Added By Kas Thomas on 14-Jan-2009
We've written a fair amount about Vignette Corporation's various travails over the past year ... Continue Reading
Added By Alan Pelz-Sharpe on 13-Jan-2009
The technology sector has been nothing but doom and gloom recently, but a recent report by the Aite Group shines a bit more light on to what is a fairly complex market ... Continue Reading
Added By Phil Kemelor on 13-Jan-2009
Let's pick back up on the subject of web analytics data usage that I began in my post last week ... Continue Reading
Added By Alan Pelz-Sharpe on 12-Jan-2009
Since HP acquired Tower Software almost a year ago, I thought it about time to review progress to date ... Continue Reading
Added By Alan Pelz-Sharpe on 10-Jan-2009
Customer-driven, web self-service will surely become a dominant theme for 2009. ... Continue Reading
Added By Alan Pelz-Sharpe on 8-Jan-2009
Quarterly results have never been so closely scrutinized as they are right now. ... Continue Reading
Added By Tony Byrne on 7-Jan-2009
After cruising along as $200m/yr companies through middle part of this decade, Vignette and Interwoven appear to be headed in opposite directions ... Continue Reading
Added By Theresa Regli on 5-Jan-2009
Today we release our Digital & Media Asset Management Report 2009. In this new edition, we've greatly expanded our coverage of Minnesota, USA-based MediaBeacon... ... Continue Reading
Added By Janus Boye on 4-Jan-2009
After 4 years of growing and energetic conferences in Denmark ... Continue Reading
Added By Tony Byrne on 2-Jan-2009
Recently I've been thinking about two packages we cover -- DotNetNuke (DNN) in The Web CMS Report, and Telligent Community Server in the Enterprise Social Software Report -- in the wake of the rise of SharePoint. ... Continue Reading
Added By Janus Boye on 19-Dec-2008
November brought bad news for all Livelyzens ... Continue Reading
Added By Alan Pelz-Sharpe on 18-Dec-2008
One of my favorite little phrases is "double edged sword," and I found a perfect application for it recently, in a discussion of "incumbent" vendors ... Continue Reading
Added By Tony Byrne on 18-Dec-2008
I recently received an interesting survey from Steven Ashley, senior research analyst at Robert W Baird & Company, a financial services firm. The survey tried to figure out the analytics tools employed by the 500 most heavily-trafficked websites ... Continue Reading
Added By Theresa Regli on 18-Dec-2008
Today we release our half-day education course about Digital & Media Asset Management, or DAM... ... Continue Reading
Added By Tony Byrne on 16-Dec-2008
Sitting through countless vendor demos to clients over the past couple of years, I've noticed a trend -- at least among Web CMS and Portal vendors -- of sales engineers ("SEs") emphasizing sales over engineering ... Continue Reading
Added By Alan Pelz-Sharpe on 16-Dec-2008
The ECM world is dominated by EMC, Open Text, IBM, Microsoft and Oracle -- all big vendors with equally big publicity machines to keep their brands and "story" right ... Continue Reading
Added By Tony Byrne on 16-Dec-2008
Today we released our annual predictions for 2009 ... Continue Reading
Added By Theresa Regli on 8-Dec-2008
Digital Asset Management vendor ClearStory announced last week that they've been acquired by The FeedRoom, a web video management software and services provider ... Continue Reading
Added By Adriaan Bloem on 2-Dec-2008
Talking about SharePoint in Copenhagen today and yesterday reminded me of an interesting point ... Continue Reading
Added By Theresa Regli on 1-Dec-2008
This week, my colleagues Jarrod, Alan and I will be at the Online Information Conference in London... ... Continue Reading
Added By Jarrod Gingras on 25-Nov-2008
It has become fashionable lately to declare that search is dead ... Continue Reading
Added By Alan Pelz-Sharpe on 24-Nov-2008
As we start to look back on the past year, one of the key trends we have seen is the resurgence of interest in capture software ... Continue Reading
Added By Tony Byrne on 19-Nov-2008
I recently had a wide-ranging interview with Government Computer News ... Continue Reading
Added By Tony Byrne on 17-Nov-2008
You can now review the schedule for the late March AIIM Expo 2009, to be held in Philadelphia, PA, USA ... Continue Reading
Added By Alan Pelz-Sharpe on 14-Nov-2008
Yesterday I attended the Interwoven annual Analyst Day in New York. It was an interesting day in many respects ... Continue Reading
Added By Tony Byrne on 14-Nov-2008
I'm excited to announce the latest version of our SharePoint research, the SharePoint Report 2009 ... Continue Reading
Added By Kas Thomas on 13-Nov-2008
Day Software's David Nuescheler (CTO) and Kevin Cochrane (the company's new CMO) were in town last week, and we had an interesting lunchtime conversation, much of it centered on the long-awaited Version 5 ... Continue Reading
Added By Janus Boye on 11-Nov-2008
Last week Oracle released WebLogic Portal 10.3 ... Continue Reading
Added By Kas Thomas on 11-Nov-2008
These aren't exactly the best of times for WCM/Portal/ECM vendor, Vignette Corporation. ... Continue Reading
Added By Tony Byrne on 10-Nov-2008
At recent Henry Stewart DAM conferences a couple of ClearStory Systems customers mentioned to me that ... Continue Reading
Added By Janus Boye on 10-Nov-2008
It has been more than 6 months since the most recent press release with any substance from privately-held Web CMS vendor Percussion ... Continue Reading
Added By Adriaan Bloem on 10-Nov-2008
While I was at jboye08, talking about enterprise search, Google snuck up from behind and surprised me ... Continue Reading
Added By Tony Byrne on 6-Nov-2008
Here at J. Boye 2008 in Denmark, yesterday we held the 3rd-annual Web Idol ... Continue Reading
Added By Theresa Regli on 5-Nov-2008
Recently a buyer of our Digital & Media Asset Management Report contacted me with a few questions about vendors they're considering ... Continue Reading
Added By Phil Kemelor on 3-Nov-2008
Well, it was actually kind of an expected surprise ... Continue Reading
Added By Janus Boye on 2-Nov-2008
French-based commercial open source portal vendor eXo recently used a blog post to announce that they have almost 100 active contributors ... Continue Reading
Added By Kas Thomas on 30-Oct-2008
Microsoft's announcement this week of its intention to expose SaaS versions of its Office products ... Continue Reading
Added By Janus Boye on 26-Oct-2008
On Friday Microsoft announced a few interesting details on the next service pack for SharePoint. ... Continue Reading
Added By Tony Byrne on 24-Oct-2008
I've been advising a large enterprise in the midst of a somewhat complex Web CMS and Component Content Management implementation ... Continue Reading
Added By Tony Byrne on 23-Oct-2008
Web CMS vendor Day Software announced earlier this week that Kevin Cochrane had signed on as Chief Marketing Officer ... Continue Reading
Added By Tony Byrne on 21-Oct-2008
As part of our ongoing commitment to helping business and technology managers make better decisions, I'm very pleased to announce our first of two online courses focusing on SharePoint ... Continue Reading
Added By Alan Pelz-Sharpe on 21-Oct-2008
Every day I am assaulted by a barrage of press releases, almost all of which contain nothing of interest ... Continue Reading
Added By Tony Byrne on 20-Oct-2008
We've really sensed over the last year that more and more enterprises are taking a closer look at Digital Asset Management (DAM) technology ... Continue Reading
Added By Tony Byrne on 17-Oct-2008
We're looking forward very much to the annual J. Boye conference in Aarhus, Denmark during the first week in November, because ... Continue Reading
Added By Alan Pelz-Sharpe on 17-Oct-2008
In a week in which Symantec paid over half a billion dollars to buy a SaaS email archiving service, Google Postini announced that they would now ... Continue Reading
Added By Alan Pelz-Sharpe on 16-Oct-2008
Last week Symantec agreed to purchase MessageLabs, the UK-based SaaS e-mail archiving service for $695 million ... Continue Reading
Added By Phil Kemelor on 13-Oct-2008
Omniture's share price tanked last week after it was downgraded by a Wall St analyst who found that ... Continue Reading
Added By Theresa Regli on 12-Oct-2008
At CMS Watch we love Italy and many things Italian.... ... Continue Reading
Added By Tony Byrne on 9-Oct-2008
The Web CMS Report 2009 is bigger, better, and dare I say, badder than the fourteen previous editions ... Continue Reading