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Blog posts about Software-as-a-Service

Apoorv Durga

Google, Dropbox, Box, SharePoint, and others battle in the cloud

Added By Apoorv Durga on 27-Apr-2012

Google finally released its much rumored Google Drive, a new competitor in the increasingly crowded cloud-based file sharing and sync marketplace. As with all things Google, the Drive announcement generated a huge amount of hype across the blogosphere and twitterverse.

Many commentators compare Drive with Dropbox and to some extent Microsoft's SkyDrive and Apple's iCloud. However, there are many, many more choices ... Continue Reading

Kashyap Kompella

Cloud, High Finance, and Hollywood

Added By Kashyap Kompella on 25-Apr-2012

As you have already heard a gazillion times, converting capital expenditure into operating expense is a key value proposition of cloud computing. Yes, but customers need to understand that cloud vendors have different payment models which can eat into any such potential benefits ... Continue Reading

Kashyap Kompella

The Yammer Conundrum - Easy to Talk, Harder to Act

Added By Kashyap Kompella on 12-Apr-2012

Social networking vendor Yammer is a strong contender for the "Twitter in the Enterprise" crown. However, as subscribers to our social collaboration research know, just being a micro-blogging / activity stream service (even if you are the most well-known game in town) no longer suffices. Use cases around Enterprise Conversation may seem like the low hanging fruit of the social / collaboration initiatives. As adoption and maturity of social software increases, enterprises are increasingly looking beyond these to more advanced and complex collaboration use cases ... Continue Reading

Tony Byrne

Google Apps - After the Hype...

Added By Tony Byrne on 9-Apr-2012

Google has been promoting its broad suite of "Google Apps for Business" as -- among other things -- an enterprise collaboration and social computing offering, aiming to compete with the likes of SharePoint.

To that end, Google has won a handful of big deals, but in discussions with some larger early adopters, a hype cycle appears to be playing out: ... Continue Reading

Irina Guseva

Adobe circa 2012 - The digital marketing perspective

Added By Irina Guseva on 2-Apr-2012

Like a complex Photoshop file, Adobe is a multi-layered company. This fact was highlighted ever so vividly at the recent Adobe Digital Marketing summit held in the Omniture-land in Utah. Adobe is known for its many recent acquisitions (Omniture, Day Software, Context Optional/Efficient Frontier, Nitobi, Auditude, Demdex, etc.), as well as organic growth.

Think of these acquisitions as Photoshop layers and filters that go into the composition of a very complex picture of the product known as the Adobe Digital Marketing Suite, which incorporates approximately 17 SaaS-based distinct products ... Continue Reading

Apoorv Durga

Can OneCloud from Box Bring Cloud and Mobile Together?

Added By Apoorv Durga on 2-Apr-2012

Well, that's a buzzword-compliant question...but an important one nonetheless.

Consider that:

  • Mobile has been a big driver of cloud
  • Tablets (iPad in particular) have become increasingly prevalent within enterprises
  • Enterprises are paying more attention to cloud and mobile

Since Box wants to become more enterprise-y ... Continue Reading

Irina Guseva

Razuna: Open source DAM for simple brand management

Added By Irina Guseva on 2-Apr-2012

In the recently released version 4.2 of our Digital & Media Asset Management Report, you will see several new products that we’ve added to our research. One of them is Razuna -- not only a new entrant to our report, but a novice to the DAM market in general ... Continue Reading

Tony Byrne

Yammer is driving CIOs crazy -- and what they can do about it...

Added By Tony Byrne on 5-Mar-2012

Yammer -- perhaps the most well-known of enterprise microblogging tools -- is driving CIOs crazy. I'm not referring here to Yammer's now famous "freemium" approach of getting your colleagues hooked on a free version and then upselling a more enterprisey edition. The real problem is this: ... Continue Reading

Irina Guseva

Will SaaS WCXM ever reach cloud nine?

Added By Irina Guseva on 1-Mar-2012

In the highly-fragmented Web Content & Experience Management marketplace, cloud or SaaS vendors do have their niche. But that niche remains quite narrow. ... Continue Reading

Apoorv Durga

eXo Platform quietly goes for Cloud and Mobile

Added By Apoorv Durga on 8-Feb-2012

The open source eXo portal platform released their latest version 3.5 last week. eXo platform is a "portal-like" offering that we cover in our Portals and Content Integration report. It's based on the GateIn open source portal container that eXo co-developed with Red Hat JBoss. ... Continue Reading

Apoorv Durga

Alfresco Version 4 is Buzzword Compliant

Added By Apoorv Durga on 7-Feb-2012

Last week open source document management vendor Alfresco released Version 4 of its (commercially-supported) enterprise edition package. As we've come to expect from Alfresco, it's long on buzzwords and interesting new directions, but a bit short on functional niceties and architectural continuity ... Continue Reading

Kashyap Kompella

Is social software vendor Telligent really gaining Leverage here?

Added By Kashyap Kompella on 20-Dec-2011

There is usually a common theme that drives M&A in the technology sector and this season it is the "cloud." For example, in the last couple of months Oracle bought RightNow (cloud-based customer service) and IBM acquired DemandTec (cloud-based retail analytics). The trend seems to be spreading to the social software space as well ... Continue Reading

Irina Guseva

No liftoff for SaaS Web CMS

Added By Irina Guseva on 23-Nov-2011

Every few years, someone declares one type of Web Content Management (CMS) software on the verge of "liftoff," to take over the entire space. Early last decade, people tried to convince me that open source was going to dominate the world "by 2005." ... Continue Reading

Tony Byrne

Latest update to our Web CMS vendor evaluations

Added By Tony Byrne on 22-Nov-2011

We've just released a minor update to our Web CMS Report, which evaluates 42 major products from around the globe. Version 20.3 includes updated reviews of ... Continue Reading

Alan Pelz-Sharpe

Is Box.Net a threat to SharePoint?

Added By Alan Pelz-Sharpe on 14-Nov-2011

We've just published an advisory paper for our ECM and SharePoint subscribers (non subscribers can purchase it here) analyzing the implications of large enterprise buyers considering Box.Net alongside Microsoft SharePoint ... Continue Reading

Shawn Shell

SharePoint and cloud - ready or not...

Added By Shawn Shell on 10-Oct-2011

While SharePoint's "cloud" ambitions started many years ago, the perfect storm of Azure (another major component of this year's SharePoint conference), Office365 and improved development tools have created the fertile environment for adoption.  When Microsoft first announced cloud services like Business Productivity Online Suite and, specifically SharePoint Online, it was a way to stretch the existing SharePoint 2007 product, without the expectation of being truly successful.  It was, however, a good proving ground to enable Microsoft to learn about how SharePoint could play -- or not -- in a shared environment ... Continue Reading

Apoorv Durga

Alternatives for integrating content Into your portal

Added By Apoorv Durga on 3-Oct-2011

In most enterprises, content resides in disparate, heterogeneous systems, including (but not limited to) content management systems. Those who have invested in portal-type technologies have a reasonable expectation that this technology can integrate the content consumption experience, exposing content and related data from multiple repositories ... Continue Reading

Alan Pelz-Sharpe

HP and Autonomy - a marriage made in hell?

Added By Alan Pelz-Sharpe on 23-Sep-2011

This past week HP fired their CEO Leo Apotheker, making him the third CEO in a row to part with HP prematurely. But of all the departures this one one is the least surprising by far. His announcement that he was to buy Autonomy for a staggering $10.3 Billion -- far more than anyone else figured the firm was worth -- and spin of its market leading PC division was surely the most spectacular act of self-immolation in a long time ... Continue Reading

Alan Pelz-Sharpe

HP plus Autonomy equals Buyers Beware

Added By Alan Pelz-Sharpe on 19-Aug-2011

I cannot say that the acquisition by HP of search giant Autonomy bodes well. Taking the parties' past histories into account, this simply doesn't seem to be a good long term match. Hence my advice is ... Continue Reading

Apoorv Durga

What Google Plus Teaches about Publishing to Social Networks

Added By Apoorv Durga on 14-Jul-2011

Many web publishers have been trying to work out how best to make use of social channels such as Facebook and Twitter. It's only recently that some decent integration methods and clarity on what works have started to emerge. Now comes Google with its own social network Google+. While most people are trying to figure out how it competes with Facebook, it has also added an additional channel for web publishers ... Continue Reading

Adriaan Bloem

What dropping support for older browsers tells us about Google Apps

Added By Adriaan Bloem on 22-Jun-2011

Google has announced that for Google Apps, it's dropping support of older browsers. Only the current and previous versions of IE, Firefox, Safari, and of course Chrome will be supported. After August 1st, Firefox 3.5, Internet Explorer 7, and Safari 3 and older versions will be the first to be dropped. Clearly, this is going to put some customer IT departments in a bit of a pickle ... Continue Reading

Jarrod Gingras

5 Cloud Contract Considerations

Added By Jarrod Gingras on 23-May-2011

In this era of many enterprises moving content to the cloud, it is easy to get caught up in the potential benefits and rush to get started without properly protecting yourself ... Continue Reading

Irina Guseva

What does it mean for SaaS WCM when Clickability sells cheap?

Added By Irina Guseva on 3-May-2011

Well, spring seems to be a good season not only to celebrate Queen's Day in the Netherlands and the Internationals Worker's Day in Russia, but also to harvest the vendor acquisition crop. Next up ... Continue Reading

Tony Byrne

Should You Employ the Same Web CMS Tool for Public Sites and Intranets?

Added By Tony Byrne on 5-Apr-2011

In the early days of Web Content Management, many customers tried to employ the same technology -- and often the same physical infrastructure -- for publishing both their intranet and public websites. During most of the past decade, the trend has been to separate these efforts ... Continue Reading

Tony Byrne

No more content management

Added By Tony Byrne on 1-Apr-2011

I'm pleased to share the results from some new, path-breaking research we've been conducting this year. Content Management technology is no longer necessary. Read the full release here ... Continue Reading

Alan Pelz-Sharpe

Cloud on the rack

Added By Alan Pelz-Sharpe on 8-Mar-2011

What could have been a snoozefest in fact turned into a full-on attack of the value and promise of Cloud Computing ... Continue Reading

Tony Byrne

Web CMS comparison update

Added By Tony Byrne on 24-Feb-2011

This month's update to our Web CMS Report evaluations offers the latest critiques of nine web content management vendors: ... Continue Reading

Tony Byrne

Selecting Software in the Federal Government

Added By Tony Byrne on 13-Jan-2011

I recently had the chance to sit down with the famous John Gilroy of Federal Tech Talk on Federal News Radio in Washington, DC. The 30-minute show aired earlier this week, but you can listen to or download the archive ... Continue Reading

Tony Byrne

How did our 2010 predictions fare?

Added By Tony Byrne on 23-Nov-2010

As you may know, we make twelve predictions every year, and every year, we go back to try to assess our accuracy. So, let's see how we did with our 2010 predictions from last December ... Continue Reading

Tony Byrne

Updated Collaboration and Social Software Evaluations

Added By Tony Byrne on 15-Oct-2010

We've just updated several vendor evaluations in our Enterprise Collaboration and Social Software technology stream, including ... Continue Reading

Adriaan Bloem

App Store? There's an App for that

Added By Adriaan Bloem on 27-Sep-2010

What, your system vendor doesn't have an app store yet? Apple has popularized the concept, and most phone platforms now have something similar: Google's Android Market and Nokia's Ovi Store come to mind. So now everyone has to have one, not just devices, but enterprise software as well ... Continue Reading

Tony Byrne

Impact of IBM's acquisitions for Unica customers

Added By Tony Byrne on 8-Sep-2010

Our colleague Phil Kemelor offers a briefing for our Web Analytics research subscribers assessing IBM's recent acquisition of Unica.  To quote ... Continue Reading

Shawn Shell

When a SharePoint Cloud is all puffery

Added By Shawn Shell on 25-Aug-2010

As you may have noticed by the slew of announcements from Redmond, Microsoft has placed increasing emphasis on "cloud" computing ... Continue Reading

Tony Byrne

IBM and Coremetrics: A Second Look

Added By Tony Byrne on 18-Aug-2010

After discussions with several Coremetrics customers, we've taken a second look at IBM's acquisition of the web analytics vendor. To quote ... Continue Reading

Tony Byrne

Latest updates to WCM vendor evaluations

Added By Tony Byrne on 29-Jul-2010

This month we updated evaluations for four Web CMS vendors: SaaS players Clickability and OmniUpdate, as well as Drupal and GOSS ... Continue Reading

Tony Byrne

Web Analytics Evaluations - Version 5

Added By Tony Byrne on 30-Jun-2010

Yesterday we released Version 5 of our Web Analytics evaluation research, with detailed evaluations of 22 vendors ... Continue Reading

Tony Byrne

Webinar - When Google Analytics Is not Enough

Added By Tony Byrne on 18-Jun-2010

Please join me for a free webinar -- "When Google Analytics Isn't Enough: Alternatives in the Web Analytics Marketplace, 2010" -- examining the pros, cons, and alternatives to Google Analytics, on Tuesday, 29 June, at 1:00pm EDT ... Continue Reading

Tony Byrne

First take on IBM acquiring Coremetrics

Added By Tony Byrne on 16-Jun-2010

IBM announced yesterday that it's acquiring web analytics vendor Coremetrics (dang: just after we last updated our vendor map...) ... Continue Reading

Tony Byrne

Drupal Gardens: A Critical Review of the First Bloom

Added By Tony Byrne on 20-May-2010

My colleague Adriaan Bloem has produced a short briefing answering two important questions that have emerged around Drupal Gardens ... Continue Reading

Alan Pelz-Sharpe

EMC rebrands CMA (aka ECM) to IIG

Added By Alan Pelz-Sharpe on 12-May-2010

It seems to be acronym soup week, and though we can all be guilty of cooking this particular recipe at times, EMC is becoming a master chef ... Continue Reading

Tony Byrne

The Web Analytics Marketplace, circa 2010

Added By Tony Byrne on 21-Apr-2010

Yesterday we released our "Cross-Check" for Web Analytics vendors, circa mid-2010 ... Continue Reading

Adriaan Bloem

Google, DocVerse, Jive, and vendor-switching in the Cloud

Added By Adriaan Bloem on 19-Mar-2010

Google bought DocVerse two weeks ago -- but that was hardly a surprise. DocVerse allows people to collaborate on the same Office document via special plug-in. The software syncs ... Continue Reading

Tony Byrne

Understanding SaaS CMS pricing

Added By Tony Byrne on 12-Mar-2010

Last week I received a message from a friend discussing the annual fees his firm pays for their hosted Web CMS. The CMS and associated website are served up by a well-known, Software as a Service ("SaaS") WCM vendor ... Continue Reading

Tony Byrne

Evaluating WordPress as a Web CMS

Added By Tony Byrne on 3-Mar-2010

There's a debate raging within Twitter about whether traditional blogging platform WordPress is also a CMS ... Continue Reading

Adriaan Bloem

Yammer's microblogging branches out

Added By Adriaan Bloem on 2-Mar-2010

Microblogging is the quintessential "keep it simple" service.  So when a vendor adds a seemingly minor new feature, that's relatively big news ... Continue Reading

Phil Kemelor

Can US Government agencies really use Google Analytics?

Added By Phil Kemelor on 24-Feb-2010

Does Google Analytics' new availability on apps.gov mean unfettered availability of the free analytics tool for US federal government agencies? A story in SearchEngineWatch might lead you to think so, but key leaders in the Federal web analytics community point out ... Continue Reading

Tony Byrne

Which is better for you - platforms or products

Added By Tony Byrne on 23-Feb-2010

Today we released a new advisory paper, "How the New Platforms vs. Products Debate Impacts Your Success." Subscribers to any of our EI Watch, SharePoint Watch, and CMS Watch research streams can ... Continue Reading

Alan Pelz-Sharpe

Google - unsuitable for the enterprise

Added By Alan Pelz-Sharpe on 22-Feb-2010

For years now Google has played fast and loose with information confidentiality and privacy issues. As if further proof were needed ... Continue Reading

Tony Byrne

Not Buying Into Open Text and the Power of Three

Added By Tony Byrne on 22-Feb-2010

Mega-vendor Open Text announced today that it would acquire fellow Canadian vendor, NStein. NStein was known mostly for its text-mining / text analytics tools, but over the years took a circuitous route ... Continue Reading

Jarrod Gingras

Iron Mountain buys Mimosa

Added By Jarrod Gingras on 22-Feb-2010

Iron Mountain the records management services giant today announced that it was buying e-mail archiving vendor Mimosa. Mimosa is certainly one of the more ... Continue Reading

Shawn Shell

SharePoint ecosystem extends to SaaS

Added By Shawn Shell on 17-Feb-2010

Two years ago, Microsoft made a big splash with their announcement that SharePoint, among other tools, was heading for "the cloud."  In 2008, SharePoint Online represented Microsoft’s latest attempt to introduce more Software-as-a-Service (SaaS) offerings to the broader marketplace ... Continue Reading

Shawn Shell

Google vs. SharePoint can be Apples vs. Oranges

Added By Shawn Shell on 12-Jan-2010

Since the birth of SharePoint, Microsoft has marketed it as an internal collaboration platform, during a period when Intranet managers increasingly see collaboration as a high-priority service. Now, players such as Google and HyperOffice are trying to repeat SharePoint's success, using an on-again, off-again "SharePoint Killer" marketing tactic combined with the idea of creating a kind of Intranet-in-a-box alternative. However ... Continue Reading

Kas Thomas

Clickability shows how not to write a white paper

Added By Kas Thomas on 1-Jul-2009

White papers are not something we typically critique or comment on, but Clickability's new white paper ... Continue Reading

Tony Byrne

The Omniture Drag - and your quest for aligning web content and analytics

Added By Tony Byrne on 1-Jul-2009

In recent months I've encountered several customers of web analytics mega-vendor Omniture who had a very specific gripe about the platform: ... Continue Reading

Phil Kemelor

Will NYC go with Google Analytics?

Added By Phil Kemelor on 1-Jul-2009

Just read an interesting post on Tom Miller's blog summarizing NYC Mayor Bloomberg's keynote note from the Personal Democracy Forum ... Continue Reading

Tony Byrne

Contribute to key debates in Enterprise Social Software

Added By Tony Byrne on 18-Jun-2009

At the Enterprise 2.0 conference in Boston, MA next week I'll be facilitating a discussion on "Social Software: Key Debates" ... Continue Reading

Kas Thomas

Vignette bets big on beta-SaaS

Added By Kas Thomas on 18-Jun-2009

So many things have gotten the "aaS" (as-a-service) suffix in the past year that it's hard to imagine anything new or noteworthy being added to the list at this point. But I'm starting to think ... Continue Reading

Adriaan Bloem

Google Wave: Tsunami or Wipe Out?

Added By Adriaan Bloem on 29-May-2009

Somewhat stealing the thunder of Microsoft's almost-released Bing search, Google presented a preview of Wave yesterday at the I/O Developer conference. So what kind of wave is this? ... Continue Reading

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