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Added By Apoorv Durga on 17-May-2012
Have you tried accessing a web site from your mobile device and felt disappointed? I get that feeling often and wonder what it takes for site owners to think of "mobile first"?
One of the fastest ways to mobilize your existing websites is to license ... Continue Reading
Added By Tony Byrne on 16-May-2012
I had lunch the other day with a couple of acquaintances who work at a systems integrator (SI) that does a lot of work for the federal government (a.k.a., "beltway bandit").
They pointed out that, like SharePoint of yore, Drupal was all the rage among US federal web managers under this current administration. So naturally this SI went looking for experienced Drupal talent. And could not find any ... Continue Reading
Added By Apoorv Durga on 3-May-2012
The esteemed Financial Times is ready to pull the plug on its iOS native apps and instead replace them with an HTML5-based app.
Reportedly, the so called "Apple Tax" -- whereby developers pay 30% of revenues to Apple -- along with lack of access to customer data, are the main reasons prompting FT.com to follow others ... Continue Reading
Added By Matt Mullen on 1-May-2012
I've just written an advisory briefing for our subscribers, "Address Emerging Threats to Website Performance", which reviews some web development trends that are increasingly having a negative effect upon website user experience ... Continue Reading
Added By Tony Byrne on 30-Apr-2012
The modern digital workplace and public internet is of course increasingly mobile. So for those enterprises with portal-driven experiences, what's the best way to "mobilize"? ... Continue Reading
Added By Matt Mullen on 23-Apr-2012
As a child I loved Lego. And when I say "as a child", I really mean "I still love Lego, but don't want to admit it". Recently a large new shopping complex opened not far from where I live, bringing with it a new Lego shop. In the centre of the shop are large perspex bins containing all the requisite parts to construct your own, bespoke "minifig" (or as non Lego fans might prefer "Lego people"). There's an hour of my life that I'm not going to get back ... Continue Reading
Added By Apoorv Durga on 23-Apr-2012
Many IT projects require some sort of content migration, but we often find that many customers give scant attention to migration planning. It's almost always considered an activity that can wait until the end ... Continue Reading
Added By Apoorv Durga on 13-Apr-2012
In the good old days, when your firm's Enterprise Portal was a "gateway to the world," the thinking was that you needed to standardize on one single Portal platform, and perhaps even on single enterprise portal instance.
However, as we all know, that's not really very practical (both for technical and organizational reasons), and multiple portal platforms have always proliferated within organizations ... Continue Reading
Added By Apoorv Durga on 10-Apr-2012
This is the most common question that my colleagues and I encounter from our customers who are in the process of evaluating options for building a web property.
The reason is not difficult to find. ... Continue Reading
Added By Tony Byrne on 9-Mar-2012
I had a great chat with Jerome Colombe of Alcatel-Lucent earlier this month at the IntraTeam 2012 conference about how his colleagues transition email threads to their community platform ... Continue Reading
Added By Tony Byrne on 14-Feb-2012
In conversations with many of our subscribers on their SharePoint and enterprise collaboration efforts, a common theme keeps recurring: that getting SharePoint up and running is just the beginning of a long and sometimes quite expensive journey ... Continue Reading
Added By Kashyap Kompella on 13-Feb-2012
"Gamification" is the buzzword du jour. Many enterprises looking to socialize their digital workplace and consumer-facing applications are investigating whether gamification makes sense for them. A closer look at the topic suggests that both optimism and skepticism are in order ... Continue Reading
Added By Theresa Regli on 7-Feb-2012
This week we publish an Advisory Paper for our Digital & Media Asset Management research subscribers about key considerations when selecting a Content Delivery Network or an Online Video Platform. ... Continue Reading
Added By Alan Pelz-Sharpe on 21-Jan-2012
There is of course much interest these days in both the cloud and more general usage of hosted/off-premise environments for managing electronic documents. Indeed it's an area that we have been receiving many more inquiries from our advisory service customers over this past year. Yet despite the interest, one area I find few buyers investigate thoroughly enough is that of file encryption ... Continue Reading
Added By Theresa Regli on 14-Dec-2011
Because I completed my university degree and started working full-time at the age of 20 (I wanted nothing more than to finish school and be out in the "real world"), I am not particularly impressed by copious degrees, professional certifications, or letters after a person's name ... Continue Reading
Added By Kashyap Kompella on 13-Dec-2011
A recent conversation with a large global enterprise about their Digital Asset Management project reminded me of the Zen Kōan – "Two hands clap and there is a sound. What is the sound of one hand clapping?" The project in question has weathered some turbulence ... Continue Reading
Added By Tony Byrne on 5-Dec-2011
Like all analyst firms, every year-end we make predictions. I think we're fairly unique, though, in going back to see how our earlier predictions fared. Let's see whether our predictions for 2011 actually panned out. These were the twelve predictions we made in December, 2010 ... Continue Reading
Added By David Hobbs on 30-Nov-2011
Your most important web content management use case is also probably the simplest. Yet it's easy for us to get excited about all the possibilities (in other words, the complexities) of a CMS and lose focus on this important use case: your day-in and day-out publishing process ... Continue Reading
Added By Stephanie Lemieux on 16-Nov-2011
You the customer can choose from among several fully-featured taxonomy management tools, yet each vendor has tackled the problem of managing vocabularies from a different angle. So how do you figure out which one is right for your context? ... Continue Reading
Added By Alan Pelz-Sharpe on 11-Nov-2011
Last week we ran the SharePoint Symposium in Washington DC and kicked off the two-day event with a question to the audience. What single word best describes "SharePoint" to you? The preponderance of negative answers thrown out surprised us ... Continue Reading
Added By Tony Byrne on 10-Nov-2011
Intranets are dead. Long live the Digital Workplace!
OK, this is partly an argument about labels, but labels matter. What most employees understand as their "intranet" -- updates from corporate communications, some HR forms, and a mountain of outdated docs -- is increasingly irrelevant ... Continue Reading
Added By Shawn Shell on 4-Oct-2011
As an industry analyst, I get invited to "special" vendor events that provide access to selected executives and product team members. These sessions are carefully choreographed, but usually entail many useful nuggets, including a few surprises. This year's SharePoint Conference found no real surprises or big-bang announcements, but at some level this speaks to the continuing maturation of SharePoint 2010 in the marketplace ... Continue Reading
Added By Apoorv Durga on 3-Oct-2011
In most enterprises, content resides in disparate, heterogeneous systems, including (but not limited to) content management systems. Those who have invested in portal-type technologies have a reasonable expectation that this technology can integrate the content consumption experience, exposing content and related data from multiple repositories ... Continue Reading
Added By Theresa Regli on 31-Aug-2011
As Irene crawled up the coast, we Vermonters were ready for high winds and power outages, but never expected our rivers to crest beyond historic levels. Just about every story of data, information, or historic loss starts with the phrase “we never expected.” I never expected to experience an earthquake when I was in Virginia last week, either ... Continue Reading
Added By Shawn Shell on 25-Aug-2011
While SharePoint has been on the market since 2001, customers still get quite confused by Microsoft's licensing schemes. When I speak at conferences, I'm commonly asked about how to license SharePoint. Questions like "what can I expect to pay for SharePoint licenses" or "what specific licenses to I have to buy" are frequent topics of discussion ... Continue Reading
Added By Alan Pelz-Sharpe on 16-Aug-2011
The research and consulting giant Gartner recently released a maturity model for ECM (Enterprise Content Management). Since its release (it's an overhaul of an earlier model), I have had a number of people point out to me the similarities between it and the open source maturity model for ECM that we contribute to, called ECM3, which is now a part of MIKE2.0 ... Continue Reading
Added By Adriaan Bloem on 22-Jul-2011
With the amount of exposure for SEO nowadays, a whole industry has sprung up around it. And CMS vendors have been quick to jump on the bandwagon, offering a myriad of SEO "features," "modules," "plugins," and "wizards." From what we can see, customers are finding it increasingly hard to distinguish sense from nonsense ... Continue Reading
Added By Apoorv Durga on 14-Jul-2011
Many web publishers have been trying to work out how best to make use of social channels such as Facebook and Twitter. It's only recently that some decent integration methods and clarity on what works have started to emerge. Now comes Google with its own social network Google+. While most people are trying to figure out how it competes with Facebook, it has also added an additional channel for web publishers ... Continue Reading
Added By David Hobbs on 11-Jul-2011
If you're rolling hundreds or thousands of sub- or micro-sites across your enterprise in the context of a new Web CMS, you'll want to streamline the coordination between subsite owners and the central implementation team ... Continue Reading
Added By Tony Byrne on 29-Jun-2011
By now you know that Microsoft SharePoint has a 3-year development cycle. Three years is not a long time for highly process-oriented functionality, like many types of document management applications. However, a long development cycle is a significant shortcoming in areas like Collaboration/Social and Web Content Management, where Redmond's circa-2009 codebase feels increasingly out of step ... Continue Reading
Added By Alan Pelz-Sharpe on 28-Jun-2011
It's a discussion that reoccurs regularly enough with Real Story Group Document Management (ECM) subscribers -- how do I get skilled ECM staff? It's a tough question to answer ... Continue Reading
Added By Adriaan Bloem on 23-Jun-2011
Rules of thumb can be dangerous -- because of the inherent broad generalizations. But they can also be quite useful, especially if they highlight something that may be unpleasant to hear, but shouldn't be ignored.One such truths is that in general, your implementation cost for an enterprise implementation will come to 7 to 8 times that of initial licensing ... Continue Reading
Added By Apoorv Durga on 17-Jun-2011
Well, that's what some of the hype in the market would have you believe. Let's look at what's driving this. The last decade has seen continuous improvements to search technology. At least in theory, today's search engines can crawl more complex repositories, can handle many more documents, and run faster and more efficiently. ... Continue Reading
Added By Tony Byrne on 7-Jun-2011
It seems like once a year one of us gets motivated to write about rich text (a.k.a., WYSIWYG) editors. After more than a decade in the market and much innovation, they are still a constant source of confusion and frustration for content managers. Too many vendors assume that rich text editing is "commodity" feature, when alas, it is not ... Continue Reading
Added By Apoorv Durga on 30-May-2011
The software engineering community has spawned many different methods to estimate levels of effort for implementing projects. You could debate the validity or accuracy yielded by these projection methods, but the fact remains that they're widely employed. ... Continue Reading
Added By Tony Byrne on 17-May-2011
In the 15 years I've been working with Web CMS technology, there's always been a gap between what vendors say their tools can do, and what customers actually accomplish with those tools. Upon the 20th edition release of our Web Content Management vendor evaluations, it's become clear that this gap has never been wider ... Continue Reading
Added By Apoorv Durga on 5-May-2011
In any content management system -- web content management (WCM), document management (DM) or digital asset management (DAM) -- how content gets persisted is an important aspect of the overall content lifecycle ... Continue Reading
Added By Apoorv Durga on 3-May-2011
If you ask "What is a Portal" on twitter, you will likely get numerous replies depending on tweeples' point of view. For some, their Intranet is a Portal, while for others a public search engine is their Portal, and for still some others their own website is a Portal. Instead of ... Continue Reading
Added By Alan Pelz-Sharpe on 15-Apr-2011
Today I was thinking about search tools -- and adjacent topics such as content/business analytics -- and all the different situations that today's enterprise search engines find themselves involved in ... Continue Reading
Added By Irina Guseva on 6-Apr-2011
I've been getting a lot of emails and LinkedIn inmails lately with words “Day CQ” and “CQ5” confettied all over them. Logical conclusion: implementation skills for (now) Adobe's CQ5 Web CMS are in growing demand ... Continue Reading
Added By Apoorv Durga on 28-Mar-2011
You may hear from pundits that enterprise portal technology has become obsolete. The story line goes like this: Portal tools put heavy demand on infrastructure, are complex to implement, and can prove too inflexible for today's agile use cases. But is portal software really dying, and should you still care about it? ... Continue Reading
Added By Alan Pelz-Sharpe on 7-Mar-2011
This past week in Los Angeles I spent a little time talking with three well established ECM (Enterprise Content Management) integrators and resellers. All three had started out business more than ten years ago, and had initially specialized in building and implementing solutions for the likes of Documentum, FileNet, Hyland, and OpenText ... Continue Reading
Added By Alan Pelz-Sharpe on 25-Feb-2011
On the 28th and 29th March, my colleague Jarrod Gingras and I will be hosting the inaugural SharePoint Strategy Summit in Scottsdale, Arizona ... Continue Reading
Added By Irina Guseva on 17-Feb-2011
I always get a mild panic attack when I come across "simple upgrade" claims in the context of web content management systems. And it’s not because I find change and technical/infrastructure topics unnerving, but because I’ve seen those CMS upgrades in practice, and in real life, they are never simple ... Continue Reading
Added By Tony Byrne on 14-Feb-2011
There's a lot of skepticism today about the influence that vendors have on traditional analyst reports, including product evaluation reports. That skepticism is well founded. But the problem is not that vendors bribe analyst firms outright. The game is more subtle than that. Vendors use their leverage over analyst firms to skew reports in favor of suppliers over customers ... Continue Reading
Added By Jarrod Gingras on 7-Feb-2011
If you agree with the adage that enterprises need a new Web CMS every three years, then it's easy to assume that in the year 2011, most organizations would be working on their third or fourth Web CMS implementation. The real story is that some of the largest enterprises -- including some of the biggest names in healthcare, retail, and banking -- are still trying to move to their first real CMS ... Continue Reading
Added By Alan Pelz-Sharpe on 14-Jan-2011
When I wrote about EMC imposing audits on long-term Documentum customers in February 2009, I received several communications from very disgruntled customers. I posited that this was a bad way of going about business, and figured EMC would temper their policing a bit. But it seems I was wrong. Despite customer fury, EMC and KPMG continue to invoke out-of-the-blue audits on some of their best licensees. ... Continue Reading
Added By Adriaan Bloem on 13-Jan-2011
Some of our subscriber inquiries have to do with accelerating their website and CMS deployment times. Having been burnt by waterfall-oriented development methodologies in the past, enterprises are now looking to "agile" development for answers. But already, many are becoming equally disillusioned with agile. Is it really just as problematic as waterfall? ... Continue Reading
Added By Apoorv Durga on 5-Jan-2011
Business users want easy access to content and don't tend to care where it gets stored. However, the mechanics of storage have always been an important consideration for IT and System Admin folks ... Continue Reading
Added By Tony Byrne on 29-Dec-2010
There's a great new book that begins with two questions:
And then proceeds to answer them both. ... Continue Reading
Added By Alan Pelz-Sharpe on 28-Dec-2010
Just as Microsoft has its own very distinctive approach and definition for ECM, so too does Oracle. In fact as time goes on, Oracle's approach to ECM is becoming more individual and distinctive ... Continue Reading
Added By Apoorv Durga on 22-Dec-2010
Lassi is a yogurt drink popular in India, but you wouldn't usually employ a washing machine to make it. Unless, of course your requirements are similar to those in this HSBC Ad. We call such differentiating requirements "scenarios." Think of scenarios as ... Continue Reading
Added By Jarrod Gingras on 21-Dec-2010
Every product and technology solution provider inherently brings some amount of risk. When it comes to technology, change is inevitable and often a good thing, but also potentially a strong indicator of risk for new buyers of technology. For example ... Continue Reading
Added By Tony Byrne on 16-Dec-2010
CMS vendors and open source community leaders frequently brag about the growing volume of such add-on modules, but for customers this landscape can be confusing and ultimately quite disappointing. ... Continue Reading
Added By Tony Byrne on 10-Dec-2010
You may be getting pressure to join a particular tool's bandwagon. This year it could be Drupal, Sitecore, Jive, or Liferay. Next year it will certainly be a different set of names. Our industry is nothing if not faddish. When faced with the bandwagon effect, I encourage you to pause and consider all the angles ... Continue Reading
Added By Apoorv Durga on 6-Dec-2010
Offshoring, along with its many variants like rightshoring and nearshoring is a heavily debated topic. But like everything else, there are advantages as well as challenges that need to be addressed if you have to make it successful. ... Continue Reading
Added By Tony Byrne on 23-Nov-2010
As you may know, we make twelve predictions every year, and every year, we go back to try to assess our accuracy. So, let's see how we did with our 2010 predictions from last December ... Continue Reading
Added By David Hobbs on 19-Nov-2010
Many web teams may consider it a forgone conclusion that you should redesign your site as part of your migration to a new CMS. But it doesn't necessarily have to be that way. In fact, there are many disadvantages to doing a redesign and migration at the same time ... Continue Reading
Added By Alan Pelz-Sharpe on 18-Nov-2010
ECM3 is without a doubt the most successful maturity model for ECM, with downloads of the model passing the 5,000 mark recently ... Continue Reading
Added By Tony Byrne on 15-Nov-2010
Last month I held a webinar on recent developments in Intranet technologies. Many of you on the east side of the Atlantic Ocean let me know that the webinar timeslot wasn't convenient. So, we've scheduled a live reprise, for Wednesday, December 8, 2010 1:00 PM - 2:00 PM GMT. ... Continue Reading
Added By Apoorv Durga on 12-Nov-2010
A web portal's true potential lies in its ability to access multiple applications across an enterprise backbone, as well as applications residing on the public web. Gadgets have emerged as a lightweight alternative to build portal-like applications for the enterprise ... Continue Reading
Added By Tony Byrne on 10-Nov-2010
In talking to customers for our Collaboration and Social Software evaluations, we've seen many of them struggle to take departmental or smaller-scale pilots to enterprise-wide deployments ... Continue Reading
Added By Tony Byrne on 29-Oct-2010
In twelve years of following Web CMS technology, I've found that vendors and open source projects consistently announce two areas of improvement with each new version of their software. The releases typically say something like ... Continue Reading
Added By Alan Pelz-Sharpe on 27-Oct-2010
There are some things in life that just shouldn't be considered optional, like deploying a web content management system in a three-stage Development-Test-Production environment, or even four, with Staging thrown in. Most enterprises run their actual websites and web applications in ... Continue Reading
Added By Tony Byrne on 25-Oct-2010
I was on the phone the other day with an enterprise business/IT team who were wondering if they made the right choice in the new Web CMS they were implementing. This is not an unusual conversation: many organizations second-guess their CMS decisions ... Continue Reading
Added By Tony Byrne on 19-Oct-2010
Microsoft SharePoint 2010 boasts an extraordinarily large and quite diverse "ecosystem" of consultants, integrators, and add-on software vendors. For customers, though, this landscape can be very confusing ... Continue Reading
Added By Tony Byrne on 13-Oct-2010
I hope you know about the forthcoming Enterprise 2.0 Conference, now in its second year on the U.S. west coast (Santa Clara, CA) next month. I'll be kicking off the ... Continue Reading
Added By Tony Byrne on 6-Oct-2010
Most enterprises I encounter who are implementing new information management systems (like Web CMS, Portals, Collaboration, DAM tools, etc.) understand the importance of employee training, and we certainly advise customers to pay close attention to it with RFPs and program planning ... Continue Reading
Added By Tony Byrne on 19-Aug-2010
All enterprises need to archive certain documents, but what's the best approach? Specifically, are there better alternatives to the traditional TIFF format? In a new advisory briefing, we argue that PDF/A brings several advantages ... Continue Reading
Added By Adriaan Bloem on 13-Aug-2010
However, make no mistake: FAST may be a lot less expensive, but it's certainly not going to come cheap. Not in the least bit because implementing it right will still be an expert's job. ... Continue Reading
Added By Alan Pelz-Sharpe on 9-Aug-2010
You probably see a variety of overlapping terms to describe the management of content. One example is "assets" -- aren't all content items assets of one kind or another? ... Continue Reading
Added By David Hobbs on 2-Aug-2010
Do you run or plan a site with hundreds or thousands of subsites? If so, you have many unique issues to deal with, including complex permissions, templating, taxonomy, and UI requirements ... Continue Reading
Added By Adriaan Bloem on 15-Jul-2010
If you're running a SAP NetWeaver Portal -- presumably since you've bought into SAPs infrastructure -- you may have discovered it's not the most ideal of platforms to actually publish content on ... Continue Reading
Added By Shawn Shell on 7-Jul-2010
While perhaps not the use case that Microsoft envisioned, it's a definite possibility: firms continuing to run their SharePoint 2007 applications and upgrading their desktops to Office 2010 ... Continue Reading
Added By Jarrod Gingras on 28-Jun-2010
The community commons ECM Maturity Model (www.ECM3.org) progressed to v2.0 last week ... Continue Reading
Added By Alan Pelz-Sharpe on 25-Jun-2010
I'm in the middle of reviewing feedback for a number of ECM product evaluations that I'm presently updating. The upgrade from minor version to minor version (1.7 to 1.8 etc) is usually heralded by loud marketing cries from the suppliers. Closer inspection though tends to reveal fixes and gaps plugged, rather than anything revolutionary ... Continue Reading
Added By Alan Pelz-Sharpe on 21-Jun-2010
One of the fun aspects of being an analyst is that people ask you to judge things. Though we refrain from categorizing "best" products and vendors, judging actual projects that exemplify good information management practice is always ... Continue Reading
Added By Alan Pelz-Sharpe on 17-Jun-2010
For IT professionals it is taken as a matter of faith that automation improves efficiency, that making paper based documents and processes electronic is, in and of itself, a default benefit. But experience in the real world paints a more mixed and problematic picture ... Continue Reading
Added By Alan Pelz-Sharpe on 8-Jun-2010
Both IBM and now EMC have recently touted their improved Case Management capabilities, so I thought it timely to take a look at this area in a little more detail ... Continue Reading
Added By Alan Pelz-Sharpe on 31-May-2010
Virtually every customer of ours manages multiple document repositories. The document volumes stored in these repositories can get enormous; even smaller organizations can produce millions of documents, while the largest run to billions ... Continue Reading
Added By Alan Pelz-Sharpe on 18-May-2010
Case in point: Today I chatted with the good people of Elkhart County, Indiana, about their experience of trying to consolidate all their document management needs to a single provider ... Continue Reading
Added By Apoorv Durga on 13-May-2010
I was reading the excellent Web Site Migration Handbook by our good friend and colleague David Hobbs -- and a quick Twitter exchange with him got me thinking about the importance of testing and QA in migration ... Continue Reading
Added By Tony Byrne on 12-May-2010
Microsoft and its partners have good reason to party, but for you the celebrations could come prematurely ... Continue Reading
Added By Alan Pelz-Sharpe on 11-May-2010
I have been in the document management business for over 20 years now, and though on the one hand ECM and Document Management technology has moved into the mainstream, in other regards it remains in the dark ages ... Continue Reading
Added By Tony Byrne on 7-May-2010
At this week's J Boye conference in Philadelphia, I joined a panel reviewing some of the "hot topics" from the event. As you might expect at a gathering of web and intranet managers, the issue of governance kept recurring ... Continue Reading
Added By Alan Pelz-Sharpe on 6-May-2010
CMIS (Content Management Interoperability Specification) has been ratified as a standard by OASIS. What is it and what does it mean to buyers and users of ECM and Document Management technology? ... Continue Reading
Added By Tony Byrne on 23-Apr-2010
Microsoft has announced the "Release-to-Manufacturing" (i.e., final production) version of SharePoint 2010. We're still advising most customers to go-slow on SP2010 to allow ... Continue Reading
Added By Tony Byrne on 22-Apr-2010
Please join my colleague Alan Pelz-Sharpe next Tuesday, 27 April at 11am EDT for a free webinar, "Why ECM and WCM Projects Fail: Best Practices to Prevent Your Project From Failing" ... Continue Reading
Added By Adriaan Bloem on 14-Apr-2010
Politics aside, I've always enjoyed watching the occasional French president's speech on television. Where U.S. presidents act, well, presidential, and the Queen will be regal, a French head of state is much more expansive. And nowadays, we can also compare another style: on-line presence ... Continue Reading
Added By Alan Pelz-Sharpe on 9-Apr-2010
A common question asked by our advisory customers is whether they should use a software vendors' professional services arm. ... Continue Reading
Added By Theresa Regli on 8-Apr-2010
One of my favorite parts of my job is the educational aspect - helping people new to content technology understand what it does and how it works. ... Continue Reading
Added By Jarrod Gingras on 19-Mar-2010
There are many ways to measure success of an information management project. Project leaders typically want to "help" your colleagues, but how do they know they're successful? ... Continue Reading
Added By Alan Pelz-Sharpe on 17-Mar-2010
Whilst recently working on a change management initiative for one of our multinational clients, I had a bit of an "aha!" moment. I was in the midst of explaining to the assembled team members how their future information management system ... Continue Reading
Added By Tony Byrne on 16-Mar-2010
Yesterday we released a new advisory paper on workflow. The briefing focusses in particular on what you need to look for (and what you can dispense with) in Web CMS and Digital Asset Management environments ... Continue Reading
Added By Tony Byrne on 16-Mar-2010
I hope you can join us Tuesday, 6 April, for a free, one-hour webinar featuring SharePoint Watch guru Shawn Shell ... Continue Reading
Added By Tony Byrne on 12-Mar-2010
Last week I received a message from a friend discussing the annual fees his firm pays for their hosted Web CMS. The CMS and associated website are served up by a well-known, Software as a Service ("SaaS") WCM vendor ... Continue Reading
Added By Tony Byrne on 10-Mar-2010
I hope you can join me 15 April for a great conference (Midwest SharePoint 2010 Conference), at a great venue (Italian Conference Center), in a great city (Milwaukee, WI, USA), on a Great Lake (Michigan) ... Continue Reading
Added By Tony Byrne on 1-Mar-2010
My colleague Alan has produced two short briefings of special interest to content technology selection teams ... Continue Reading
Added By Tony Byrne on 23-Feb-2010
Today we released a new advisory paper, "How the New Platforms vs. Products Debate Impacts Your Success." Subscribers to any of our EI Watch, SharePoint Watch, and CMS Watch research streams can ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Feb-2010
Welcome to the Real Story Group! For my colleagues and I this is an exciting time, and part of a continuing adventure that I hope you will join. ... Continue Reading
Added By Alan Pelz-Sharpe on 21-Feb-2010
One of the founding principals of business process change is the concept of understanding and defining the current "As Is" situation, before analyzing it and then constructing an ideal "To Be" situation. ... Continue Reading
Added By Shawn Shell on 17-Feb-2010
Two years ago, Microsoft made a big splash with their announcement that SharePoint, among other tools, was heading for "the cloud." In 2008, SharePoint Online represented Microsoft’s latest attempt to introduce more Software-as-a-Service (SaaS) offerings to the broader marketplace ... Continue Reading
Added By Kas Thomas on 20-Jan-2010
Performance testing is a notoriously difficult undertaking. So much so, in fact, that it is sometimes not done at all, or only done when a performance problem arises in production, making some sort of investigation unavoidable ... Continue Reading
Added By Phil Kemelor on 13-Dec-2009
As I was viewing the demo of the latest WebTrends 9 release, I started to experience those familiar conflicted feelings. I liked some of what I was seeing: a further improvement to report presentation, real time alerts for rule-based changes in traffic. But at the same time, I was thinking ... Continue Reading
Added By Tony Byrne on 16-Jul-2009
Intranets have been around for more than in a decade in many enterprises, yet developing an effective intranet remains a puzzle for many information and communications managers ... Continue Reading
Added By Tony Byrne on 10-Jul-2009
One of the questions at a "town hall" debate I facilitated at last month's Enterprise 2.0 conference addressed the topic of information lifecycle management for enterprise social spaces. Most of the attendees didn't seem to think it was necessary. I disagree ... Continue Reading
Added By Tony Byrne on 1-Jul-2009
In recent months I've encountered several customers of web analytics mega-vendor Omniture who had a very specific gripe about the platform: ... Continue Reading
Added By Phil Kemelor on 1-Jul-2009
Just read an interesting post on Tom Miller's blog summarizing NYC Mayor Bloomberg's keynote note from the Personal Democracy Forum ... Continue Reading
Added By Shawn Shell on 29-Jun-2009
Those who have studied physics might be familiar with the "story" of the penny and train. The story goes that if you place a single penny under each wheel ... Continue Reading
Added By Tony Byrne on 18-Jun-2009
At the Enterprise 2.0 conference in Boston, MA next week I'll be facilitating a discussion on "Social Software: Key Debates" ... Continue Reading
Added By Phil Kemelor on 17-Jun-2009
It may be that we are on the verge of significant changes to the US Federal government policy on the use of persistent cookies ... Continue Reading
Added By Lisa Welchman on 15-Jun-2009
Last week I attended a conference keynote session where Microsoft's Tricia Bush (Group Product Manager, SharePoint) asserted that SharePoint was helping to provide Web governance with its workflow services ... Continue Reading
Added By Alan Pelz-Sharpe on 12-Jun-2009
....Go to 10 companies with Documentum. In 8-9 of them you will find end-users that know the name ... Continue Reading
Added By Alan Pelz-Sharpe on 5-Jun-2009
An announcement caught attention the other week, though I don't have much insight into the details yet. In short a new RM (Records Management) standard has emerged ... Continue Reading
Added By Alan Pelz-Sharpe on 4-Jun-2009
Earlier this week EMC announced that it was providing more extensive development support for Documentum. This is something we had to comment on, as in our various product evaluations we have long called out EMC Documentum for providing relatively poor support ... Continue Reading
Added By Tony Byrne on 27-May-2009
At CMS Watch, we're advocates only for you, the technology customer. But sometimes the customer is unreasonable ... Continue Reading
Added By Shawn Shell on 21-May-2009
Perhaps it doesn't strike you as a surprise, but Microsoft just launched the new SharePoint product site using SharePoint 2007 ... Continue Reading
Added By Adriaan Bloem on 20-May-2009
There's too much here to write up in one blog post, so I'll pick one of the cherries for you here. Last week's Enterprise Search Summit in New York ended with roundtable discussions ... Continue Reading
Added By Ann Rockley on 12-May-2009
DITA (Darwin Information Typing Architecture) was originated within IBM, and later adopted by OASIS, yet until now ... Continue Reading
Added By Tony Byrne on 11-May-2009
Next week you can find Alan and I at Interop 2009 in Las Vegas. We'll have a booth there to show some of CMS Watch's latest research, so feel free to stop by and say hello ... Continue Reading
Added By Shawn Shell on 11-May-2009
I just finished up my session at the J. Boye Philadelphia conference. Speaking in the SharePoint track, I was able to interact with a number of the attendees, getting great insight into SharePoint implementations across very different businesses ... Continue Reading
Added By Tony Byrne on 8-May-2009
I had the pleasure of participating in the JBoye 09 conference in Philadelphia, USA earlier this week ... Continue Reading
Added By Adriaan Bloem on 6-May-2009
I'm excited to be headed over to New York next week. The Enterprise Search Summit 2009 brings together a veritable who's-who in search ... Continue Reading
Added By Phil Kemelor on 5-May-2009
You might have missed the 21 April announcement from Google Analytics regarding the public availability of its Data Export API ... Continue Reading
Added By Phil Kemelor on 23-Apr-2009
When the Web Analytics Association (WAA) reviewed the 2008 edition of the CMS Watch Web Analytics Report, they noted that while ... Continue Reading
Added By Adriaan Bloem on 21-Apr-2009
Meet Stan, the everyman, who'll try to sell you on Vivisimo Velocity enterprise search software ... Continue Reading
Added By Tony Byrne on 15-Apr-2009
As customers of our SharePoint research know, we've been detailing for some time the paradox of SharePoint 2007: that Microsoft markets it as an out-of-the-box information management system, while Redmond's ample partner channel sees it as an infinitely extendable development platform ... Continue Reading
Added By Phil Kemelor on 14-Apr-2009
Since Alex Yoder took over the reins as CEO at web analytics vendor WebTrends in August, the company has been on an active campaign to make itself over on both the image and product development fronts ... Continue Reading
Added By Alan Pelz-Sharpe on 9-Apr-2009
Compliance is one of the watchwords of 2009... ... Continue Reading
Added By Alan Pelz-Sharpe on 8-Apr-2009
Today we release The XML & Component Content Management Report 2009 ... Continue Reading
Added By Shawn Shell on 6-Apr-2009
Microsoft recently announced that they are releasing SharePoint Designer (SPD) for free ... Continue Reading
Added By Tony Byrne on 30-Mar-2009
Here's a picture of (left to right) Kas, Jarrod, and Theresa getting ready for various sessions tomorrow ... Continue Reading
Added By Tony Byrne on 27-Mar-2009
Yesterday we released our latest online certificate course, "Fundamentals of Web Analytics Technology" ... Continue Reading
Added By Alan Pelz-Sharpe on 26-Mar-2009
A month ago we quietly launched a new maturity model for ECM. It was a two-year global effort among ... Continue Reading
Added By Tony Byrne on 25-Mar-2009
Today we released some findings pointing out how Web CMS vendors are increasingly embedding website search into their packages ... Continue Reading
Added By Tony Byrne on 24-Mar-2009
Today we released our second online SharePoint education course, "Evaluating SharePoint for Enterprise Deployment ... Continue Reading
Added By Phil Kemelor on 24-Mar-2009
Like the month of March, software vendor offerings will go in like a lion and out like a lamb ... Continue Reading
Added By Jarrod Gingras on 20-Mar-2009
Do you think your content technology project challenges are unique? ... Continue Reading
Added By Tony Byrne on 19-Mar-2009
Microsoft's browser went out for general release today. Like you, we'll be scrambling ... Continue Reading
Added By Tony Byrne on 18-Mar-2009
Autonomy's acquisition of Interwoven formally closed yesterday ... Continue Reading
Added By Tony Byrne on 17-Mar-2009
Last week we lost about 36 hours worth of comments on this site. It was either an outage ... Continue Reading
Added By Alan Pelz-Sharpe on 11-Mar-2009
Here in the US, the topic of electronic medical records has popped back to the top of the agenda, due to an impending mass injection of government money ... Continue Reading
Added By Tony Byrne on 11-Mar-2009
In calling for greater "online transparency" (i.e., more, better, faster web content) along with more "citizen participation" (i.e., user-generated content), the Obama administration is going to encounter a technology marketplace ... Continue Reading
Added By Alan Pelz-Sharpe on 10-Mar-2009
It has always surprised me how many firms name their internal ECM applications and systems after the product that it runs on. ... Continue Reading
Added By Phil Kemelor on 10-Mar-2009
Do you practice web analytics for a government agency, a non-profit organization, an educational institution, or a branch of the military? ... Continue Reading
Added By Jarrod Gingras on 6-Mar-2009
We've put together a schedule (pdf) of when we'll be presenting and when we'll be available for office hours at Booth #320 ... Continue Reading
Added By Jarrod Gingras on 5-Mar-2009
Based on feedback from you, we've modified our subscription options a bit ... Continue Reading
Added By Jarrod Gingras on 5-Mar-2009
The AIIM International Expo and Conference in Philadelphia, PA is rapidly approaching. One session that I am particularly excited about is ... Continue Reading
Added By Shawn Shell on 4-Mar-2009
Yesterday, Microsoft officially announced the availability of a Software-as-a-Subscription service ... Continue Reading
Added By Tony Byrne on 2-Mar-2009
Skittles -- a brand in the Mars candy conglomerate -- has set off a small tornado in social media land today by nearly completely turning over its website to Twitter, YouTube, and Facebook ... Continue Reading
Added By Tony Byrne on 27-Feb-2009
I'm looking forward very much to moderating the ECM Analyst Panel at the AIIM Expo on ... Continue Reading
Added By Alan Pelz-Sharpe on 25-Feb-2009
It often becomes apparent to buyers that the most complex part of an ECM project is often the capture (imaging) portion ... Continue Reading
Added By Alan Pelz-Sharpe on 23-Feb-2009
Over the years I have heard of many enterprise software customers being audited by enterprise content management (ECM) vendors ... Continue Reading
Added By Tony Byrne on 19-Feb-2009
This is a somewhat rambling post about the enterprise social software marketplace, but there is a thread that runs through it, and that is the role of Intel ... Continue Reading
Added By Alan Pelz-Sharpe on 19-Feb-2009
Methods and definitions in the world of Records Management (and subsequently ECM) have been long established and remain, in many cases, as valid today as they ever have. ... Continue Reading
Added By Tony Byrne on 18-Feb-2009
Last night I had the pleasure of presenting to a DC-area Drupal Users' Group on the past and future of open source web content management ... Continue Reading
Added By Alan Pelz-Sharpe on 17-Feb-2009
You really can't envy the task of records managers in the public or private sector. Many are still tasked with archiving hard copies of ... Continue Reading
Added By Tony Byrne on 12-Feb-2009
Fine summary in CIO Magazine's blog, about various customer "gag orders" some major ERP vendors are attempting to impose contractually ... Continue Reading
Added By Tony Byrne on 11-Feb-2009
I teach a lot of intro courses about web technologies, and enjoy them very much. But I'm particularly excited to be teaming with ... Continue Reading
Added By Jarrod Gingras on 9-Feb-2009
As an obsessive fan of baseball's Boston Red Sox, I am one of the last people to defend the New York Yankees' Alex Rodriguez. As an analyst of content management technology and practices ... Continue Reading
Added By Alan Pelz-Sharpe on 6-Feb-2009
I am really pleased to announce that today our Enterprise Portals Certificate Education Course goes live ... Continue Reading
Added By Shawn Shell on 4-Feb-2009
Microsoft recently released an MSDN article written by Trent Swanson and Bhushan Nene ... Continue Reading
Added By Tony Byrne on 2-Feb-2009
We're starting to see more vendors coming out with Flex-based user interfaces, sometimes extending them as full-blown desktop applications ... Continue Reading
Added By Alan Pelz-Sharpe on 2-Feb-2009
Our job at CMS Watch involves more than simply writing and researching technology evaluations; we also spend a lot of time advising and guiding our customers ... Continue Reading
Added By Kas Thomas on 31-Jan-2009
Last week, the U.S. Patent & Trademark Office made public a new Microsoft patent application titled "Content Management System and External Data Storage System Data Synchronization." ... Continue Reading
Added By Tony Byrne on 23-Jan-2009
"Channel partners" are consulting or integration firms that implement or provide supplementary services to a software vendor's technology ... Continue Reading
Added By Adriaan Bloem on 19-Jan-2009
I stumbled across an eWeek story about Cross-Language Enterprise Search, launched last month on Google Code. It's an add-on for the Google Appliance ... Continue Reading
Added By Shawn Shell on 16-Jan-2009
On their SharePoint Team blog, Microsoft announced that the community technology preview for the Visual Studio Extensions for SharePoint has been ... Continue Reading
Added By Tony Byrne on 16-Jan-2009
Today we released the 2009 edition of our Enterprise Social Software & Collaboration Report ... Continue Reading
Added By Alan Pelz-Sharpe on 14-Jan-2009
Retention Management was certainly a buzzword in 2008 ... Continue Reading
Added By Alan Pelz-Sharpe on 13-Jan-2009
The technology sector has been nothing but doom and gloom recently, but a recent report by the Aite Group shines a bit more light on to what is a fairly complex market ... Continue Reading
Added By Phil Kemelor on 13-Jan-2009
Let's pick back up on the subject of web analytics data usage that I began in my post last week ... Continue Reading
Added By Kas Thomas on 12-Jan-2009
In a new report, Gartner reportedly points to effective use of ECM as something that can help enterprises make IT greener. The idea is that ... Continue Reading
Added By Alan Pelz-Sharpe on 10-Jan-2009
Customer-driven, web self-service will surely become a dominant theme for 2009. ... Continue Reading
Added By Tony Byrne on 8-Jan-2009
Two noted content management gurus, Bob Boiko and Erik Hartman, are preparing an annual publication called ... Continue Reading
Added By Phil Kemelor on 5-Jan-2009
One of the more interesting threads that I've read recently was on the Web Analytics Association Yahoo! Forum ... Continue Reading
Added By Janus Boye on 4-Jan-2009
After 4 years of growing and energetic conferences in Denmark ... Continue Reading
Added By Tony Byrne on 30-Dec-2008
After spending a good amount of time talking to technology customers in Europe during the last quarter, I've concluded that attitudes towards ... Continue Reading
Added By Theresa Regli on 18-Dec-2008
Today we release our half-day education course about Digital & Media Asset Management, or DAM... ... Continue Reading
Added By Kas Thomas on 9-Dec-2008
If you're one of the many industry observers who's wondered why Microsoft hasn't created a decent blogging platform ... Continue Reading
Added By Tony Byrne on 4-Dec-2008
Ask Web CMS vendor FatWire. Linda Tucci calls it, "...a booby trap." ... Continue Reading
Added By Shawn Shell on 26-Nov-2008
As we start to wind down 2008 and move into 2009, I still hear the same question from clients who have implemented or want to implement SharePoint: ... Continue Reading
Added By Jarrod Gingras on 25-Nov-2008
It has become fashionable lately to declare that search is dead ... Continue Reading
Added By Alan Pelz-Sharpe on 24-Nov-2008
As we start to look back on the past year, one of the key trends we have seen is the resurgence of interest in capture software ... Continue Reading
Added By Alan Pelz-Sharpe on 24-Nov-2008
Since the announcement of CMIS (Content Management Interoperability Specification) I have been inundated with requests ... Continue Reading
Added By Tony Byrne on 20-Nov-2008
I recently had a very nice chat about SharePoint with Linda Tucci of SearchCIO ... Continue Reading
Added By Jarrod Gingras on 20-Nov-2008
Recently, I've heard several people make the statement that "law firms grow most during tough economic times" ... Continue Reading
Added By Tony Byrne on 17-Nov-2008
You can now review the schedule for the late March AIIM Expo 2009, to be held in Philadelphia, PA, USA ... Continue Reading
Added By Tony Byrne on 14-Nov-2008
I'm excited to announce the latest version of our SharePoint research, the SharePoint Report 2009 ... Continue Reading
Added By Adriaan Bloem on 10-Nov-2008
While I was at jboye08, talking about enterprise search, Google snuck up from behind and surprised me ... Continue Reading
Added By Kas Thomas on 6-Nov-2008
Cloud computing is one of those buzzphrases that, like "redistribution of income," seems to make otherwise dispassionate people hyperventilate ... Continue Reading
Added By Janus Boye on 26-Oct-2008
On Friday Microsoft announced a few interesting details on the next service pack for SharePoint. ... Continue Reading
Added By Janus Boye on 26-Oct-2008
I've just started new research on how Google's many enterprise tools are being used ... Continue Reading
Added By Tony Byrne on 24-Oct-2008
I've been advising a large enterprise in the midst of a somewhat complex Web CMS and Component Content Management implementation ... Continue Reading
Added By Alan Pelz-Sharpe on 23-Oct-2008
One of the words that makes me most cringe when I hear or see it in vendor marketing is the word scalable ... Continue Reading
Added By Tony Byrne on 21-Oct-2008
As part of our ongoing commitment to helping business and technology managers make better decisions, I'm very pleased to announce our first of two online courses focusing on SharePoint ... Continue Reading
Added By Alan Pelz-Sharpe on 20-Oct-2008
I tend to be a bit "old school" when it comes to note taking and writing, something that can drive my colleagues ... Continue Reading
Added By Tony Byrne on 17-Oct-2008
We're looking forward very much to the annual J. Boye conference in Aarhus, Denmark during the first week in November, because ... Continue Reading
Added By Alan Pelz-Sharpe on 16-Oct-2008
I have decided that I love user group meetings, and I want to go to more, so please invite me to yours... ... Continue Reading
Added By Theresa Regli on 12-Oct-2008
At CMS Watch we love Italy and many things Italian.... ... Continue Reading
Added By Tony Byrne on 9-Oct-2008
The Web CMS Report 2009 is bigger, better, and dare I say, badder than the fourteen previous editions ... Continue Reading
Added By Theresa Regli on 8-Oct-2008
A former colleague of mine, one of the smartest engineers I have ever had the pleasure of working with, recently attended "developer training" for WCM vendor ... Continue Reading
Added By Tony Byrne on 6-Oct-2008
Some big news happened a couple of weeks ago that seems to have gone by without much notice ... Continue Reading
Added By Tony Byrne on 2-Oct-2008
As bailouts become a global phenomenon, it's time to review what this all means for you, the technology buyer ... Continue Reading
Added By Kas Thomas on 1-Oct-2008
Ordinarily, the last company on earth I'd expect to support open-source JavaScript libraries is Microsoft ... Continue Reading
Added By Alan Pelz-Sharpe on 25-Sep-2008
SharePoint has been on my mind a lot recently, not least because we have been undertaking ... Continue Reading
Added By Tony Byrne on 24-Sep-2008
Yesterday Google sponsored lunch at the KM World and Intranets 2008 conference, and while we noshed on chicken ... Continue Reading
Added By Tony Byrne on 23-Sep-2008
In the crush to support public websites, I think (too) many Web CMS vendors are ignoring Intranet scenarios ... Continue Reading
Added By Phil Kemelor on 23-Sep-2008
It was with some measure of satisfaction that I saw Justin Cutroni's blog on Google Analytics compliance with WAA metrics standards ... Continue Reading
Added By Phil Kemelor on 17-Sep-2008
Readers of the Web Analytics Report know that there are many steps to creating a successful web analytics initiative ... Continue Reading
Added By Phil Kemelor on 14-Sep-2008
I hope to see you in Aarhus this coming November at the tutorial I'm teaching at ... Continue Reading
Added By Adriaan Bloem on 13-Sep-2008
I came across this job opening, which roughly translates as, "Wanted: Tridion developer. Must know everything (and then some)." ... Continue Reading
Added By Kas Thomas on 10-Sep-2008
It's often said that the great thing about industry standards is that there are so many of them. Now we have one more ... Continue Reading
Added By Alan Pelz-Sharpe on 4-Sep-2008
September this year sees an early start to the conference season, and I find myself first in the Netherlands and then off to India ... Continue Reading
Added By Adriaan Bloem on 3-Sep-2008
My girlfriend really doesn't like spiders, so I regularly get to roll up my newspaper and squash one. I'm not so much afraid of them, but that's starting to change: they can be lethal to a website ... Continue Reading
Added By Alan Pelz-Sharpe on 3-Sep-2008
Today we are really excited to launch our latest online course, Fundamentals of ECM Technology ... Continue Reading
Added By Theresa Regli on 1-Sep-2008
There's a number of reasons SharePoint doesn't cut it for enterprise Digital Asset Management... ... Continue Reading
Added By Janus Boye on 29-Aug-2008
Search is important to most SharePoint projects, but unfortunately it is also something that ... Continue Reading
Added By Janus Boye on 25-Aug-2008
Noted wiki vendor Socialtext has been busy appearing at high-profile conferences to promote ... Continue Reading
Added By Tony Byrne on 21-Aug-2008
At the TDWI Summit this week, I had the opportunity to talk about Web Analytics with enterprise Business Intelligence (BI) execs ... Continue Reading
Added By Adriaan Bloem on 18-Aug-2008
Google has announced its new Search Appliance, version 5.2. ... Continue Reading
Added By Theresa Regli on 15-Aug-2008
In collaboration with our partner, KM World, my colleague Tony Byrne will lead a free webinar, How to Evaluate SharePoint for the Enterprise, on the 28th of August at 2 p.m. US ET / 11 a.m. PT. ... Continue Reading
Added By Alan Pelz-Sharpe on 12-Aug-2008
A question we are often asked is "Does CMS Watch provide consulting services?" In fact this question is asked so often, I thought a quick blog entry might be in order. ... Continue Reading
Added By Theresa Regli on 4-Aug-2008
I'm thrilled to invite you to two seminars and a full-day conference on enterprise search, findability and information architecture, taking place next month in the wonderful cities of Copenhagen and London ... Continue Reading
Added By Jarrod Gingras on 29-Jul-2008
We're excited to introduce a new offering - Online Education - for those interested in learning the fundamentals of content technologies. Today we debut our WCM course ... Continue Reading
Added By Janus Boye on 24-Jul-2008
While Web CMS vendor Sitecore has been busy promoting the new user interface in its recently released Version 6, the company has attracted quite a bit of criticism from existing customers ... Continue Reading
Added By Kas Thomas on 22-Jul-2008
In a thoughtful post at JavaLobby, developer Ali Loghmani poses a simple but important question: Why is Web UI development so slow? ... Continue Reading
Added By Tony Byrne on 22-Jul-2008
Nobody likes content migrations. But they're inevitable. Like trips to the dentist ... Continue Reading
Added By Theresa Regli on 9-Jul-2008
Late last month I had the pleasure of attending the Henry Stewart Digital Asset Management Symposium in London, UK, where I presented a summary of our research recently ... Continue Reading
Added By Kas Thomas on 9-Jul-2008
In the future, your search system may need to scale to handle billions of documents. For some companies, the future is now. ... Continue Reading
Added By Tony Byrne on 8-Jul-2008
What rights and obligations do siteowners and visitor-contributors have with respect to comments on public websites? ... Continue Reading
Added By Tony Byrne on 2-Jul-2008
We've critiqued SharePoint's rather awkward web publishing capabilities in different evaluation reports (on Web CMS tools and SharePoint itself). But we also see customers who seek to deploy SharePoint for their public websites, either because ... Continue Reading
Added By Theresa Regli on 25-Jun-2008
As the Henry Stewart Digital Asset Management Symposium kicks off in London, we comment in today's press release on a few areas where DAM vendors are coming up short ... Continue Reading
Added By Janus Boye on 24-Jun-2008
The final release of the updated portlet specification, JSR 286, which came out earlier this month, marked the end of a long process ... Continue Reading
Added By Phil Kemelor on 24-Jun-2008
Web Analytics Report readers know that one of the biggest issues about Omniture SiteCatalyst is the complexity of the implementation ... Continue Reading
Added By Jarrod Gingras on 23-Jun-2008
Here are some wrap-up thoughts from a couple of days at the Web Content 2008 conference in Chicago last week. I thought there was a fascinating dichotomy between days 1 and 2 of the conference ... Continue Reading
Added By Phil Kemelor on 12-Jun-2008
For those who've read The Challenge of Mobile Analytics - Part 1 and hoping that the picture is brighter in Part 2, well...it all depends. ... Continue Reading
Added By Adriaan Bloem on 11-Jun-2008
One thing surprised me while evaluating hosted blog solutions for the Enterprise Social Software Report 2008: customers often indicate they'd like to switch to another service, but ... Continue Reading
Added By Kas Thomas on 11-Jun-2008
Is it just me, or has anyone else been struck by the lack of attention being paid to blog comment spam? ... Continue Reading
Added By Shawn Shell on 6-Jun-2008
Microsoft recently announced the latest version of the Visual Studio Extensions for Windows SharePoint Services (v1.2). This announcement is significant in ... Continue Reading
Added By Tony Byrne on 5-Jun-2008
...which comes to Boston next week, 9-12 June. It's a "big tent" conference that seems to accommodate many different notions of things-2.0 ... Continue Reading
Added By Tony Byrne on 29-May-2008
Sitecore is a very active Web CMS vendor with a tendency to adopt new technologies and techniques in advance of the rest of the market ... Continue Reading
Added By Phil Kemelor on 29-May-2008
Last year everyone was talking about Web 2.0; this year it's all about the mobile web ... Continue Reading
Added By Alan Pelz-Sharpe on 20-May-2008
This may well go down as the busiest period in CMS Watch's history as this month we launch yet another new technology evaluation report ... Continue Reading
Added By Kas Thomas on 18-May-2008
In an earlier post, I commented on the (undeclared) "VM war" that seems to be shaping up between Adobe and Sun Microsystems ... Continue Reading
Added By Tony Byrne on 16-May-2008
I just spent a couple of days in Chicago at BEA's (oops, Oracle's) "Participate" user conference. This is where AquaLogic (née Plumtree) Portal/Collaboration/BPM customers come to meet without any pesky WebLogic enthusiasts around ... Continue Reading
Added By Kas Thomas on 15-May-2008
Digital Asset Management may not constitute a huge slice of the ECM pie, but it's a fast-growing slice ... Continue Reading
Added By Apoorv Durga on 13-May-2008
The open source package Drupal is one of the few social publishing platforms built on top of a longstanding Web CM (WCM) system ... Continue Reading
Added By Kas Thomas on 13-May-2008
Yesterday at the Henry Stewart Digital Asset Management & Marketing Operations Symposium in New York, I sat in on a DAM "best practices" talk given by onetime independent consultant Linda Tadic ... Continue Reading
Added By Theresa Regli on 9-May-2008
The worlds of SEO and enterprise search are not as far apart as you might think. Let me explain. ... Continue Reading
Added By Tony Byrne on 9-May-2008
A CMS Watch customer implementing Liferay Portal sent me this screenshot below ... Continue Reading
Added By Theresa Regli on 7-May-2008
I'm thrilled to announce the launch of The Digital & Media Asset Management Report 2008 ... Continue Reading
Added By Tony Byrne on 23-Apr-2008
Our new SharePoint Report explains how one of the core challenges with the platform -- dating from inception through to MOSS 2007 -- is that ... Continue Reading
Added By Phil Kemelor on 20-Apr-2008
The announcement to make Yahoo! IndexTools a free service, coming so quickly on the heels of the acquisition, would seem to serve notice to ... Continue Reading
Added By Tony Byrne on 7-Apr-2008
Today I spent a delightful morning with 75 web managers from "K-12" (i.e., primary and secondary) school districts around the U.S. ... Continue Reading
Added By Tony Byrne on 1-Apr-2008
A couple recent news items find SAP and IBM both in a bit of legal hot water ... Continue Reading
Added By Tony Byrne on 27-Mar-2008
I'm very excited to announce the release of our latest evaluation report. This time, instead of covering a particular technology space, we take a hard look at a product that in many ways defies categorization: Microsoft SharePoint ... Continue Reading
Added By Phil Kemelor on 25-Mar-2008
Given pervasive confusion around analytics terminology, I lauded the Web Analytics Association's August, 2007 announcement of Report Definition Standards ... Continue Reading
Added By Alan Pelz-Sharpe on 25-Mar-2008
I'll be running a two-day intensive ECM workshop in Rome this April, geared for the needs of project implementation and selection teams -- as well as the business managers who oversee information management initiatives. ... Continue Reading
Added By Theresa Regli on 21-Mar-2008
My colleagues Tony Byrne and Adriaan Bloem recently wrote up a summary of pros and cons, as well as offered sound advice, regarding the Google Search Appliance ... Continue Reading
Added By Phil Kemelor on 14-Mar-2008
There's a lot more to web analytics than simply running software. So please join me at a special full day web analytics workshop ... Continue Reading
Added By Shawn Shell on 10-Mar-2008
Microsoft held their second SharePoint Conference in Seattle last week. By all accounts the turnout was well beyond ... Continue Reading
Added By Adriaan Bloem on 7-Mar-2008
Web CMS vendor SDL Tridion has opened a new office in Germany, almost eight years to the date after their first attempt ... Continue Reading
Added By Tony Byrne on 6-Mar-2008
Or even if just a part of your Intranet is awesome, check out StepTwo's annual innovation award program ... Continue Reading
Added By Phil Kemelor on 6-Mar-2008
Everybody loves a party, and Web Analytics vendor Omniture is no exception ... Continue Reading
Added By Tony Byrne on 5-Mar-2008
Herewith some random thoughts on the first half of the 3-day AIIM Conference & Expo in Boston, MA, USA ... Continue Reading
Added By Jarrod Gingras on 3-Mar-2008
Though we are not psychiatrists, as technology evaluators covering various content technologies, we spend many hours listening to some sad stories of software implementations gone wrong... ... Continue Reading
Added By Jarrod Gingras on 2-Mar-2008
Actually, "BPM" stands for Business Process Management,, although some implementations can become quite monstrous indeed ... Continue Reading
Added By Alan Pelz-Sharpe on 29-Feb-2008
This coming Wednesday at the big AIIM Expo in Boston we are hosting a session called "Fix your ECM problem." It's a bit of "serious" fun ... Continue Reading
Added By Kas Thomas on 29-Feb-2008
Sun Microsystems CEO Jonathan Schwartz, speaking at the SugarCRM Customer and Developer Conference earlier this month, made a pronouncement that went largely unnoticed by industry pundits ... Continue Reading
Added By Janus Boye on 25-Feb-2008
In January the World Wide Web Consortium released the first working draft for HTML 5, a next version of the essential hypertext standard ... Continue Reading
Added By Theresa Regli on 19-Feb-2008
As my scrupulous colleague Adriaan Bloem pointed out last month about Google, sometimes vendors and their marketing evolve more quickly than products themselves ... Continue Reading
Added By Kas Thomas on 19-Feb-2008
Microsoft is attempting what may amount to a brilliant and daring preemptive strike against Adobe, Linux, Java, and open source, all in one, with its DreamSpark program. ... Continue Reading
Added By Janus Boye on 19-Feb-2008
jboye08, the annual international web conference in November in Aarhus, Denmark has begun accepting speaker proposals ... Continue Reading
Added By Phil Kemelor on 24-Jan-2008
Omniture completed its acquisition of Visual Sciences last week. So where does that leave HBX customers? ... Continue Reading
Added By Phil Kemelor on 16-Jan-2008
As a web analytics customer, the key issue is not so much that vendors have been acquiring other vendors. ... Continue Reading
Added By Janus Boye on 10-Jan-2008
In an interesting and detailed blog posting, Singapore-based consultant Paul Gallagher shared his problematic experiences backing up the Oracle WebCenter (OWC) wiki ... Continue Reading
Added By Tony Byrne on 3-Jan-2008
Some people prefer the open source, PHP-based Joomla! Web CMS because it is relatively simple to install and run. But just as complexity can bring unexpected problems, so too can simplicity ... Continue Reading
Added By Theresa Regli on 26-Dec-2007
There's no time like the holidays for catching up on back issues of The Economist (don't worry, we're baking cookies, too), and this morning I found myself engrossed by a tale of pattern matching ... Continue Reading
Added By Janus Boye on 21-Dec-2007
While the world is still waiting for vendors to fully support Internet Explorer 7 (IE 7), a new IE 8 appears to be coming just around the corner. ... Continue Reading
Added By Tony Byrne on 21-Dec-2007
CMS Watch evaluates vendors for a living. But what if we turned our gaze on our own predictions? ... Continue Reading
Added By Tony Byrne on 14-Dec-2007
That's the title of a badly-needed new book by Martin White. At CMS Watch, we tend to focus on search technology, with an eye toward helping ... Continue Reading
Added By Kas Thomas on 13-Dec-2007
Every once in a while, a game-changing technology overtakes an industry while it's napping. That seems to be happening right now with the iPhone ... Continue Reading
Added By Alan Pelz-Sharpe on 12-Dec-2007
I have just returned from a Copenhagen seminar event (organized by our good friend and colleague Janus Boye), and just prior to that the Oracle UK User Group conference in Birmingham. Both events were organized exclusively for end users ... Continue Reading
Added By Theresa Regli on 12-Dec-2007
We're currently conducting research into the Digital Asset Management marketplace, and we're seeking a couple of good independent experts to help us out ... Continue Reading
Added By Tony Byrne on 11-Dec-2007
Dear Santa: It's early to be sending desiderata, but I imagine after this very eventful year your develop -- I mean elves -- must be very busy. Anyway, I'd be grateful if you could leave any of the following ... Continue Reading
Added By Theresa Regli on 10-Dec-2007
Last week, after giving a keynote on the current and future of Enterprise Search at the Online Information conference in London, the first question asked of me was, "Why shouldn't I just get Google? It's what my boss thinks is best." ... Continue Reading
Added By Janus Boye on 5-Dec-2007
Almost exactly a year after MOSS 2007 was released, Joel Olesen, Sr. Technical Product Manager at Microsoft, finally shed some light on future product plans ... Continue Reading
Added By Jarrod Gingras on 4-Dec-2007
Today we released the ECM Suites Report 2008, evaluating 32 Enterprise Content Management vendors. ... Continue Reading
Added By Phil Kemelor on 28-Nov-2007
Lost in the news about the dust-up at WebTrends and aftershocks from the Omniture/Visual Sciences acquisition was the announcement that Lyris, Inc. (formerly J.L. Halsey), the parent company to ClickTracks, launched ... Continue Reading
Added By Tony Byrne on 22-Nov-2007
Here in the USA it is "Thanksgiving" holiday -- a very pleasant time when we gather with family and declare our various gratitudes. In that spirit, I'll list some content technology things for which, I think, we can all be grateful ... Continue Reading
Added By Tony Byrne on 19-Nov-2007
As readers of the SharePoint chapters of our Web CMS Report and Enterprise Search Report know, there are many good online and book-length resources about MOSS 2007 in general, but almost all of them ... Continue Reading
Added By Jarrod Gingras on 14-Nov-2007
We have just a few spots remaining for a class I'll be teaching on Information Organization and Access in New York from December 10-13, 2007 ... Continue Reading
Added By Jarrod Gingras on 12-Nov-2007
This past week at the Enterprise Search Summit in San Jose, CA, I had a chance to meet up with some representatives of Mondosoft. In the wake of their bankruptcy announcement and SurfRay gobbling up the pieces, they appear to have emerged relatively unscathed under new Surfray ownership. ... Continue Reading
Added By Tony Byrne on 7-Nov-2007
When I'm teaching or writing about content management, one of my mantras is that, to the extent usability is fundamentally "fitness to purpose," then you cannot declare any software tool inherently more usable or "intuitive." ... Continue Reading
Added By Phil Kemelor on 28-Oct-2007
There has been plenty of discussion over the last few days about "consolidation" in the web analytics marketplace due to the Omniture/Visual Sciences deal. I believe the whole notion of consolidation is really ... Continue Reading
Added By Phil Kemelor on 25-Oct-2007
That's what I wondered when reading about their purchase of Visual Sciences ... Continue Reading
Added By Alan Pelz-Sharpe on 25-Oct-2007
It would be interesting to know how many failed ECM projects stemmed from the wrong deployment methodology. I was pondering on this after a discussion with ... Continue Reading
Added By Tony Byrne on 24-Oct-2007
If you haven't already, you should consider joining "CM Professionals." ... Continue Reading
Added By Tony Byrne on 23-Oct-2007
That was the title of a recent piece I wrote for EContent Magazine. To quote: ... Continue Reading
Added By Phil Kemelor on 19-Oct-2007
Google Analytics releases can be depended upon to change expectations on what web analytics packages should all be able to do. If you're one of the other analytics vendors, you have to make sure your product does at least everything that Google Analytics can do...plus some ... Continue Reading
Added By Tony Byrne on 16-Oct-2007
Fellow analyst Mike Maziarka recently went over to the dark side (he now works for portal/middleware vendor BEA -- good catch for them). That's too bad, because Mike and I had a modest tradition of holding freewheeling "Town Hall" debates at industry conferences. There's one big topic where we could always disagree: tagging ... Continue Reading
Added By Phil Kemelor on 4-Oct-2007
Omniture announced that it now has 270 locations throughout the U.S. and 17 other countries around the world where individuals can complete testing to become Omniture Certified Professionals. ... Continue Reading
Added By Janus Boye on 3-Oct-2007
People often ask me about new trends beyond simply product roadmaps and flashy functionality. Like everything else in enterprise software, portals are indeed evolving. ... Continue Reading
Added By Janus Boye on 11-Sep-2007
Last week found me teaching a 2-day course on Build, Benchmark and Improving Portals in Kuala Lumpur, Malaysia, with delegates from Malaysia, Indonesia, and Vietnam. Benchmarking is helpful as a way to assess current strengths and weaknesses, but remember that a portal can be measured in many ways ... Continue Reading
Added By Tony Byrne on 26-Aug-2007
This is blog entry number 1001 since we began CMS Watch six years ago. Not a huge deal, but I'd like to take the opportunity to thank all the contributors. And I'd also like to thank you, our readers, who have provided great comments and feedback, and who have generously given of your time and implementation experience to inform our product evaluation reports. We are really collectors of your wisdom ... Continue Reading
Added By Phil Kemelor on 20-Aug-2007
If you're the only one managing web analytics at your company, you could feel a bit lonely. After the day's done, you might want to commiserate about the marketing folks that won't tell you when campaigns are launching, or IT staff who aren't implementing page tags completely ... Continue Reading
Added By Phil Kemelor on 16-Aug-2007
This Autumn's North American conference season kicks off with a first-time gathering of web analytics professionals to be held in Napa, CA on September 20-21, called X Change. ... Continue Reading
Added By Tony Byrne on 15-Aug-2007
Well, this three-letter acronym, for "Business Process Management," has been around for quite awhile. And like "ECM," BPM can mean both a practice and a set of technologies. As a set of technologies... ... Continue Reading
Added By Tony Byrne on 10-Aug-2007
Of course, the world doesn't need another 3-letter acronym. But we think this one's important. IOA stands for "Information Organisation & Access", a new AIIM certificate course developed by CMS Watch and taught by both of us around the world ... Continue Reading
Added By Tony Byrne on 9-Aug-2007
Today CMS Watch officially kicks off a formal training program. In conjunction with AIIM, we are providing classroom workshops (leading to official AIIM designations) in Information Organisation & Access (IOA) and Business Process Management (BPM). I'm very excited about these new courses. ... Continue Reading
Added By Janus Boye on 3-Aug-2007
Most implementations of the popular MOSS 2007 are performed by system integrators and local consulting companies, typically without Microsoft intercession. Even if you obtained SharePoint for free, I would strongly encourage a direct and regular contact with Microsoft itself ... Continue Reading
Added By Phil Kemelor on 3-Aug-2007
Omniture announced last week a 78 percent in revenues over the second quarter of 2006 and 15 percent over the first quarter of 2007. Much of this growth was driven by international sales that accounted for $8.8 million, or 26% of all revenue. This was a 184% increase over last year. Of course, with growth comes challenges. ... Continue Reading
Added By Phil Kemelor on 3-Jul-2007
Instadia was one of Europe's leading web analytics vendors prior to its acquisition by Omniture in January 2007. The acquisition took Instadia's customers by surprise. Omniture announced that it would migrate Instadia ClientStep installations to Omniture Site Catalyst, as well as retain functionality that led customers to select ClientStep. The success of this effort remains unclear. ... Continue Reading
Added By Tony Byrne on 2-Jul-2007
Jane McConnell continues to do some interesting research. The second edition of her annual "Global Intranet & Portal Strategies Survey" is now open to enterprise participation ... Continue Reading
Added By Tony Byrne on 29-Jun-2007
The Spring 2007 content technology conference circuit finally wound down earlier this month. I really enjoy the interaction with technology customers and consultants, and had some wide-ranging conversations around various buffets. But the ghost at every conference banquet is "change management." Most technology investments pre-suppose organizational, process, and informational change to yield the intended return. Yet, almost no one welcomes change. So how do you do it? ... Continue Reading
Added By Tony Byrne on 20-Jun-2007
A nicely-researched article on Linux.com investigates a growing dust-up in the Joomla! community regarding licensing and business models. Joomla! is an open source CMS package that forked from Mambo a couple of years ago. After encouraging 3rd-party development of commercial add-on modules, Joomla's leadership is reconsidering its approach in light of the core package's somewhat purer GPL license, ... Continue Reading
Added By Tony Byrne on 12-Jun-2007
Seth Gottlieb does a nice job of summarizing various models for pushing content from a management environment to a delivery environment. ... Continue Reading
Added By Phil Kemelor on 11-Jun-2007
In presentations at conferences, I always ask how many people use web analytics tools. A vast majority of attendees raise their hands. But in follow up with individuals, conversations often go like this: ... Continue Reading
Added By Phil Kemelor on 6-Jun-2007
Most hosted Web Analytics vendors charge you according to page views -- not unreasonable since each view is a call to their server and a new record in their database. But what happens when Ajax and other rich applications eliminate the notion of a "page"? ... Continue Reading
Added By Tony Byrne on 1-Jun-2007
Web CMS vendor Sitecore sells its software exclusively through 3rd-party consulting partners. That has helped the formerly small Danish company expand rapidly in North America, among other locales, at a time when many other vendors pay only lip service to their consulting channels. These partners become especially important, because, as Web CMS Report readers know, Sitecore is also unusual among its peers as more of a development platform than out-of-the-box product. However, this approach sometimes leads to confusion, first in the sales process, but then later, after the contract is signed. ... Continue Reading
Added By Alan Pelz-Sharpe on 31-May-2007
Another conversation today and another datapoint to contribute to my growing belief that large enterprises are now re-embracing re-engineering. It seems that there is only so much streamlining you can do until you reach a point where you need to completely rethink a situation. ... Continue Reading
Added By Phil Kemelor on 30-May-2007
Last week Google Analytics customers reported service outages that affected some for more than 24 hours. Worse, Google issued no official comment until yesterday. ... Continue Reading
Added By Tony Byrne on 23-May-2007
Have a burning content technology problem? Join us at the Gilbane Conference in Washington DC in early June for a special session where you'll get to share that problem with a team of expert consultants. ... Continue Reading
Added By Theresa Regli on 26-Apr-2007
A couple of months ago, I got many reponses from fellow frustrated iPod owners to my post about how bad metadata in iPods makes for a bad user experience. The same was true last week at the AIIM Expo, when during my taxonomy tutorial, the audience was quick to point out the problems they endured transfering bad metadata from CDs to their online jukebox ... Continue Reading
Added By Theresa Regli on 13-Mar-2007
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Added By Tony Byrne on 24-Feb-2007
The good folks at Welchman Consulting are hosting a survey on one of their specialties, "Web Operations Management." ... Continue Reading
Added By Janus Boye on 5-Feb-2007
This morning finds me in Kuala Lumpur, Malaysia at a 3-day seminar with the above title. While flying here I was reading some German management literature arguing that successful organizations all transform into "Single Purpose Tools" focusing on fewer and fewer things. The author made the parallel to famous people, who typically focus on just one thing. It suddenly struck me that in our marketplace we formerly had one such a tool -- an important one. ... Continue Reading
Added By Janus Boye on 2-Feb-2007
An interesting technical article on the Sun Developer Network provides helpful tips on applying AJAX to JSR 168 portlets. The article concludes that, "Indisputably, limitations and caveats exist in programming AJAX with respect to JSR 168 portlets," ... Continue Reading
Added By Alan Pelz-Sharpe on 12-Jan-2007
Added By Tony Byrne on 12-Jan-2007
EMC has begun to share publicly some information about the long-awaited Documentum 6, due out in Q3 of this year. Promises of a "....new, streamlined user experience" ought to give you some hint for what it's like to work in Documentum today. ... Continue Reading
Added By Apoorv Durga on 14-Dec-2006
IBM and Yahoo have announced a free enterprise search software. Called IBM OmniFind Yahoo! Edition, it neither uses IBM's nor Yahoo's technology for underlying search but instead runs on ... Continue Reading
Added By Tony Byrne on 29-Nov-2006
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Added By Janus Boye on 20-Nov-2006
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Added By Janus Boye on 8-Aug-2006
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Added By Tony Byrne on 7-Jul-2006
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Added By Tony Byrne on 6-Jun-2006
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Added By Janus Boye on 23-May-2006
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Added By Tony Byrne on 20-Apr-2006
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Added By Janus Boye on 10-Apr-2006
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Added By Tony Byrne on 10-Feb-2006
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Added By Janus Boye on 20-Jan-2006
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Added By Tony Byrne on 6-Jun-2005
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Added By Tony Byrne on 10-Jan-2005
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Added By Tony Byrne on 4-May-2003
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Added By Tony Byrne on 27-Nov-2002
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Added By Tony Byrne on 29-Oct-2002
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Added By Tony Byrne on 11-Mar-2002
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