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Added By Theresa Regli on 7-Feb-2012
This week we publish an Advisory Paper for our Digital & Media Asset Management research subscribers about key considerations when selecting a Content Delivery Network or an Online Video Platform. ... Continue Reading
Added By Alan Pelz-Sharpe on 21-Jan-2012
There is of course much interest these days in both the cloud and more general usage of hosted/off-premise environments for managing electronic documents. Indeed it's an area that we have been receiving many more inquiries from our advisory service customers over this past year. Yet despite the interest, one area I find few buyers investigate thoroughly enough is that of file encryption ... Continue Reading
Added By Theresa Regli on 14-Dec-2011
Because I completed my university degree and started working full-time at the age of 20 (I wanted nothing more than to finish school and be out in the "real world"), I am not particularly impressed by copious degrees, professional certifications, or letters after a person's name ... Continue Reading
Added By Kashyap Kompella on 13-Dec-2011
A recent conversation with a large global enterprise about their Digital Asset Management project reminded me of the Zen Kōan – "Two hands clap and there is a sound. What is the sound of one hand clapping?" The project in question has weathered some turbulence ... Continue Reading
Added By Tony Byrne on 5-Dec-2011
Like all analyst firms, every year-end we make predictions. I think we're fairly unique, though, in going back to see how our earlier predictions fared. Let's see whether our predictions for 2011 actually panned out. These were the twelve predictions we made in December, 2010 ... Continue Reading
Added By David Hobbs on 30-Nov-2011
Your most important web content management use case is also probably the simplest. Yet it's easy for us to get excited about all the possibilities (in other words, the complexities) of a CMS and lose focus on this important use case: your day-in and day-out publishing process ... Continue Reading
Added By Stephanie Lemieux on 16-Nov-2011
You the customer can choose from among several fully-featured taxonomy management tools, yet each vendor has tackled the problem of managing vocabularies from a different angle. So how do you figure out which one is right for your context? ... Continue Reading
Added By Alan Pelz-Sharpe on 11-Nov-2011
Last week we ran the SharePoint Symposium in Washington DC and kicked off the two-day event with a question to the audience. What single word best describes "SharePoint" to you? The preponderance of negative answers thrown out surprised us ... Continue Reading
Added By Tony Byrne on 10-Nov-2011
Intranets are dead. Long live the Digital Workplace!
OK, this is partly an argument about labels, but labels matter. What most employees understand as their "intranet" -- updates from corporate communications, some HR forms, and a mountain of outdated docs -- is increasingly irrelevant ... Continue Reading
Added By Shawn Shell on 4-Oct-2011
As an industry analyst, I get invited to "special" vendor events that provide access to selected executives and product team members. These sessions are carefully choreographed, but usually entail many useful nuggets, including a few surprises. This year's SharePoint Conference found no real surprises or big-bang announcements, but at some level this speaks to the continuing maturation of SharePoint 2010 in the marketplace ... Continue Reading
Added By Apoorv Durga on 3-Oct-2011
In most enterprises, content resides in disparate, heterogeneous systems, including (but not limited to) content management systems. Those who have invested in portal-type technologies have a reasonable expectation that this technology can integrate the content consumption experience, exposing content and related data from multiple repositories ... Continue Reading
Added By Theresa Regli on 31-Aug-2011
As Irene crawled up the coast, we Vermonters were ready for high winds and power outages, but never expected our rivers to crest beyond historic levels. Just about every story of data, information, or historic loss starts with the phrase “we never expected.” I never expected to experience an earthquake when I was in Virginia last week, either ... Continue Reading
Added By Shawn Shell on 25-Aug-2011
While SharePoint has been on the market since 2001, customers still get quite confused by Microsoft's licensing schemes. When I speak at conferences, I'm commonly asked about how to license SharePoint. Questions like "what can I expect to pay for SharePoint licenses" or "what specific licenses to I have to buy" are frequent topics of discussion ... Continue Reading
Added By Alan Pelz-Sharpe on 16-Aug-2011
The research and consulting giant Gartner recently released a maturity model for ECM (Enterprise Content Management). Since its release (it's an overhaul of an earlier model), I have had a number of people point out to me the similarities between it and the open source maturity model for ECM that we contribute to, called ECM3, which is now a part of MIKE2.0 ... Continue Reading
Added By Adriaan Bloem on 22-Jul-2011
With the amount of exposure for SEO nowadays, a whole industry has sprung up around it. And CMS vendors have been quick to jump on the bandwagon, offering a myriad of SEO "features," "modules," "plugins," and "wizards." From what we can see, customers are finding it increasingly hard to distinguish sense from nonsense ... Continue Reading
Added By Apoorv Durga on 14-Jul-2011
Many web publishers have been trying to work out how best to make use of social channels such as Facebook and Twitter. It's only recently that some decent integration methods and clarity on what works have started to emerge. Now comes Google with its own social network Google+. While most people are trying to figure out how it competes with Facebook, it has also added an additional channel for web publishers ... Continue Reading
Added By David Hobbs on 11-Jul-2011
If you're rolling hundreds or thousands of sub- or micro-sites across your enterprise in the context of a new Web CMS, you'll want to streamline the coordination between subsite owners and the central implementation team ... Continue Reading
Added By Tony Byrne on 29-Jun-2011
By now you know that Microsoft SharePoint has a 3-year development cycle. Three years is not a long time for highly process-oriented functionality, like many types of document management applications. However, a long development cycle is a significant shortcoming in areas like Collaboration/Social and Web Content Management, where Redmond's circa-2009 codebase feels increasingly out of step ... Continue Reading
Added By Alan Pelz-Sharpe on 28-Jun-2011
It's a discussion that reoccurs regularly enough with Real Story Group Document Management (ECM) subscribers -- how do I get skilled ECM staff? It's a tough question to answer ... Continue Reading
Added By Adriaan Bloem on 23-Jun-2011
Rules of thumb can be dangerous -- because of the inherent broad generalizations. But they can also be quite useful, especially if they highlight something that may be unpleasant to hear, but shouldn't be ignored.One such truths is that in general, your implementation cost for an enterprise implementation will come to 7 to 8 times that of initial licensing ... Continue Reading
Added By Apoorv Durga on 17-Jun-2011
Well, that's what some of the hype in the market would have you believe. Let's look at what's driving this. The last decade has seen continuous improvements to search technology. At least in theory, today's search engines can crawl more complex repositories, can handle many more documents, and run faster and more efficiently. ... Continue Reading
Added By Tony Byrne on 7-Jun-2011
It seems like once a year one of us gets motivated to write about rich text (a.k.a., WYSIWYG) editors. After more than a decade in the market and much innovation, they are still a constant source of confusion and frustration for content managers. Too many vendors assume that rich text editing is "commodity" feature, when alas, it is not ... Continue Reading
Added By Apoorv Durga on 30-May-2011
The software engineering community has spawned many different methods to estimate levels of effort for implementing projects. You could debate the validity or accuracy yielded by these projection methods, but the fact remains that they're widely employed. ... Continue Reading
Added By Tony Byrne on 17-May-2011
In the 15 years I've been working with Web CMS technology, there's always been a gap between what vendors say their tools can do, and what customers actually accomplish with those tools. Upon the 20th edition release of our Web Content Management vendor evaluations, it's become clear that this gap has never been wider ... Continue Reading
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