Core Competencies in Digital Marketing

  • October 30, 2013

The current digital marketing and web content & experience management marketplaces overflow with advanced technology services. Unfortunately, most enterprises have insufficient internal capacity and expertise to leverage many if not most of the features found in these tools...

Beware user experience overreach in your website overhaul

  • August 13, 2012

I'm seeing a trend where old habits of technology overreach are getting matched by UX overreach. Under the lure of big, beautiful UX plans, some customers are biting off more than they can chew, while failing to execute on the basics...

A portrait of the artist as a metadata manager

  • April 24, 2012

Art helps us to understand the world we live in. We can in fact think of art as metadata about the world (and artists as metadata experts of the human condition). Art is also ahead in showing us the path to the future, and digital art may provide some clues to the future in the content management world...

Digital workplace and enterprise architecture -- two sides to same coin

  • March 19, 2012

A confluence of trends is elevating the concept of the "Digital Workplace." Much of the current discussion has centered around what a digital workplace mean for traditional intranets, emerging social collaboration spaces, and aging transactional systems.

Those are important topics, but I think an even bigger to-do for enterprises is to bring the right skill sets to bear. One key skill set to engage here is enterprise architecture...

Big Data: Does Variety, Volume, and Velocity really deliver Veracity?

  • March 12, 2012

Having been rather cynical on the subject of Big Data, it was reassuring to see a full-house at a recent Computer Weekly "CW500 Club" gathering dedicated to the subject.  Nevertheless, I came away with more questions than answers about the value of this topic right now for business users....

Big Data plus Enterprise Search equals Big Enterprise Disappointment?

  • February 20, 2012

This week, whilst I sat on one of London's First Capital Connect's delightful 1950's railway carriages traveling to the RSG UK office, I imagined a conversation a decade or so hence....

"So, Uncle Matt, what do you remember most about 2012? Was it the London Olympics?"

"Well my impertinent nephew, 2012 was in fact the year we learned about 'Big Data'."...

Key Decisions to Make When You Decide to Go Mobile

  • December 13, 2011

At such time you decide you need a mobile presence for your corporate website or for an enterprise application, you'll face some key decision points, the outcome of which will define how you execute on a mobile strategy...

New evaluation of taxonomy management tools

  • November 16, 2011

You the customer can choose from among several fully-featured taxonomy management tools, yet each vendor has tackled the problem of managing vocabularies from a different angle. So how do you figure out which one is right for your context?...

Alternatives for integrating content Into your portal

  • October 3, 2011

In most enterprises, content resides in disparate, heterogeneous systems, including (but not limited to) content management systems. Those who have invested in portal-type technologies have a reasonable expectation that this technology can integrate the content consumption experience, exposing content and related data from multiple repositories...

Is Search the New Portal?

  • June 17, 2011

Well, that's what some of the hype in the market would have you believe. Let's look at what's driving this. The last decade has seen continuous improvements to search technology. At least in theory, today's search engines can crawl more complex repositories, can handle many more documents, and run faster and more efficiently....

Android Tablet or iPad

  • February 8, 2011

Google demonstrated Android 3.0 -- a.k.a., Honeycomb -- last week. Honeycomb is a version of their mobile operating system optimized for tablets. It works within a bigger form factor, and also packs in much more power to be able to run videos, games, and other applications better. But that's not the point of this post...