IT can become a positive force in Enterprise 2.0 success

  • August 30, 2012

A common refrain among industry pundits is that IT is part of the problem holding back innovation in the enterprise in general, and stunting social networking in particular.

For the most part, we don't see that. In fact more the opposite. SearchCIO recently gave me the opportunity to riff a little on the topic. Here's an excerpt from

Yammer is driving CIOs crazy -- and what they can do about it...

  • March 5, 2012

Yammer -- perhaps the most well-known of enterprise microblogging tools -- is driving CIOs crazy. I'm not referring here to Yammer's now famous "freemium" approach of getting your colleagues hooked on a free version and then upselling a more enterprisey edition. The real problem is this:

Six Sigma for WCM

  • December 14, 2011

Because I completed my university degree and started working full-time at the age of 20 (I wanted nothing more than to finish school and be out in the "real world"), I am not particularly impressed by copious degrees, professional certifications, or letters after a person's name

SharePoint exposes lack of information management commitment

  • November 11, 2011

Last week we ran the SharePoint Symposium in Washington DC and kicked off the two-day event with a question to the audience.  What single word best describes "SharePoint" to you?  The preponderance of negative answers thrown out surprised us

Helping you avoid the mistakes of others

  • August 22, 2011

Having worked with a broad spectrum of technology customers over the years, I've come to see broad common patterns in the mistakes that most large enterprises make -- be it during the technology selection process, RFI/RFP process, or project execution itself

Who wants to apply Retention Policies to Tweets?

  • July 13, 2011

Some enterprises do indeed want to apply retention policies to employee tweets. EntropySoft, a content integration and migration vendor, has released a new connector for Twitter. EntropySoft already has a set of connectors that get OEM'ed into various packaged content and document management systems, many of which we cover in our evaluation reports

ECM in Healthcare Today

  • February 1, 2011

There is no more challenging an environment for true ECM (Enterprise Content Management) than that of healthcare

Agile web development - how do you get there?

  • January 13, 2011

Some of our subscriber inquiries have to do with accelerating their website and CMS deployment times. Having been burnt by waterfall-oriented development methodologies in the past, enterprises are now looking to "agile" development for answers. But already, many are becoming equally disillusioned with agile. Is it really just as problematic as waterfall?

In praise of TIMAF

  • December 29, 2010

There's a great new book that begins with two questions:

  1. "What does an information manager do?"
  2. " How does she do it?"

And then proceeds to answer them both.

Assessing Buyer Risk via Redesigned Cross-Checks

  • December 21, 2010

Every product and technology solution provider inherently brings some amount of risk. When it comes to technology, change is inevitable and often a good thing, but also potentially a strong indicator of risk for new buyers of technology. For example

How did our 2010 predictions fare?

  • November 23, 2010

As you may know, we make twelve predictions every year, and every year, we go back to try to assess our accuracy. So, let's see how we did with our 2010 predictions from last December

Vamosa to stop going

  • September 20, 2010

Vamosa means "let's go" in Spanish, and sadly the UK-based content migration technology firm Vamosa is indeed going...away

Cri Du Coeur for Records Management

  • August 4, 2010

If you were to trust in the marketing swill that comes out of the vendor and analyst community these days, you would believe that large organizations are not just embracing ERM (Electronic Records Management) but that they are positively hugging and kissing it too