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Added By Apoorv Durga on 13-Dec-2011
At such time you decide you need a mobile presence for your corporate website or for an enterprise application, you'll face some key decision points, the outcome of which will define how you execute on a mobile strategy ... Continue Reading
Added By Alan Pelz-Sharpe on 11-Nov-2011
Last week we ran the SharePoint Symposium in Washington DC and kicked off the two-day event with a question to the audience. What single word best describes "SharePoint" to you? The preponderance of negative answers thrown out surprised us ... Continue Reading
Added By Tony Byrne on 10-Nov-2011
Intranets are dead. Long live the Digital Workplace!
OK, this is partly an argument about labels, but labels matter. What most employees understand as their "intranet" -- updates from corporate communications, some HR forms, and a mountain of outdated docs -- is increasingly irrelevant ... Continue Reading
Added By Tony Byrne on 24-Oct-2011
This question is popping up pretty frequently among our advisory subscribers. It's a subtle question in some ways, but also laden with great import for both intranet/collaboration managers and public website marketers ... Continue Reading
Added By Alan Pelz-Sharpe on 3-Oct-2011
Below is an excerpt from an interview I had with with Australian journalist David Walker. I thought it worth re-publishing here too. In a wide ranging chat undertaken whilst I was grumpy and jetlagged we discussed amongst other things Interwoven (now Autonomy soon to be HP), Vignette (OpenText), and Microsoft ... Continue Reading
Added By Shawn Shell on 25-Aug-2011
While SharePoint has been on the market since 2001, customers still get quite confused by Microsoft's licensing schemes. When I speak at conferences, I'm commonly asked about how to license SharePoint. Questions like "what can I expect to pay for SharePoint licenses" or "what specific licenses to I have to buy" are frequent topics of discussion ... Continue Reading
Added By Tony Byrne on 23-Aug-2011
Earlier this summer we held a mini-summit of some RSG analysts and captured each others' thoughts in a series of short videos. In this one I make three broad technology predictions: ... Continue Reading
Added By Alan Pelz-Sharpe on 16-Aug-2011
The research and consulting giant Gartner recently released a maturity model for ECM (Enterprise Content Management). Since its release (it's an overhaul of an earlier model), I have had a number of people point out to me the similarities between it and the open source maturity model for ECM that we contribute to, called ECM3, which is now a part of MIKE2.0 ... Continue Reading
Added By Jarrod Gingras on 29-Jun-2011
Benchmarking anything is challenging, but benchmarking your intranet is really hard. It's likely just not practical for you to conduct multiple site visits to other organizations, and you can only go to so many conferences where other enterprises share their successes and challenges. Luckily, intranet managers have another option ... Continue Reading
Added By Alan Pelz-Sharpe on 28-Jun-2011
It's a discussion that reoccurs regularly enough with Real Story Group Document Management (ECM) subscribers -- how do I get skilled ECM staff? It's a tough question to answer ... Continue Reading
Added By Adriaan Bloem on 23-Jun-2011
Rules of thumb can be dangerous -- because of the inherent broad generalizations. But they can also be quite useful, especially if they highlight something that may be unpleasant to hear, but shouldn't be ignored.One such truths is that in general, your implementation cost for an enterprise implementation will come to 7 to 8 times that of initial licensing ... Continue Reading
Added By Apoorv Durga on 30-May-2011
The software engineering community has spawned many different methods to estimate levels of effort for implementing projects. You could debate the validity or accuracy yielded by these projection methods, but the fact remains that they're widely employed. ... Continue Reading
Added By Alan Pelz-Sharpe on 8-Mar-2011
What could have been a snoozefest in fact turned into a full-on attack of the value and promise of Cloud Computing ... Continue Reading
Added By Alan Pelz-Sharpe on 25-Feb-2011
On the 28th and 29th March, my colleague Jarrod Gingras and I will be hosting the inaugural SharePoint Strategy Summit in Scottsdale, Arizona ... Continue Reading
Added By Jarrod Gingras on 7-Feb-2011
If you agree with the adage that enterprises need a new Web CMS every three years, then it's easy to assume that in the year 2011, most organizations would be working on their third or fourth Web CMS implementation. The real story is that some of the largest enterprises -- including some of the biggest names in healthcare, retail, and banking -- are still trying to move to their first real CMS ... Continue Reading
Added By Tony Byrne on 29-Dec-2010
There's a great new book that begins with two questions:
And then proceeds to answer them both. ... Continue Reading
Added By Alan Pelz-Sharpe on 13-Dec-2010
We have a new new advisory paper out called "Develop the Right Shortlist with an RFI" that hits on a key gap in many procurement processes. For with most prospective content technology buyers, great effort gets expended on an RFP process at the cost of the RFI. In fact, there often is no RFI. This is a mistake ... Continue Reading
Added By Theresa Regli on 23-Nov-2010
At any given time, I'm in the process of helping three or four Real Story Group research subscribers through a procurement process. Oftentimes, the most complicated part of the process isn't creating an RFP, determining the short list, putting together the evaluation team or use case scenarios. It's normalizing the pricing ... Continue Reading
Added By Alan Pelz-Sharpe on 18-Nov-2010
ECM3 is without a doubt the most successful maturity model for ECM, with downloads of the model passing the 5,000 mark recently ... Continue Reading
Added By Tony Byrne on 6-Oct-2010
Most enterprises I encounter who are implementing new information management systems (like Web CMS, Portals, Collaboration, DAM tools, etc.) understand the importance of employee training, and we certainly advise customers to pay close attention to it with RFPs and program planning ... Continue Reading
Added By Alan Pelz-Sharpe on 23-Sep-2010
In many end-user organizations, software support fees can make up the bulk of the yearly IT budget. This is hardly surprising when vendors typically like to calculate support contracts on the basis of ~20% of list pricing per annum, in perpetuity ... Continue Reading
Added By Alan Pelz-Sharpe on 4-Aug-2010
If you were to trust in the marketing swill that comes out of the vendor and analyst community these days, you would believe that large organizations are not just embracing ERM (Electronic Records Management) but that they are positively hugging and kissing it too ... Continue Reading
Added By Alan Pelz-Sharpe on 13-Jul-2010
Yesterday morning I was reading through Oracle's recently updated price list (yes my Monday mornings really are that exciting). I was thinking that I have long valued the fact that I can access simple, clear and open prices from major vendors like Oracle, Microsoft and IBM. I might occasionally gasp at the prices listed ... Continue Reading
Added By Alan Pelz-Sharpe on 17-Jun-2010
For IT professionals it is taken as a matter of faith that automation improves efficiency, that making paper based documents and processes electronic is, in and of itself, a default benefit. But experience in the real world paints a more mixed and problematic picture ... Continue Reading
Added By Alan Pelz-Sharpe on 12-May-2010
It seems to be acronym soup week, and though we can all be guilty of cooking this particular recipe at times, EMC is becoming a master chef ... Continue Reading
Added By Tony Byrne on 30-Apr-2010
It's an important question that deserves an unbiased answer. Please join me a free webinar on Tuesday, 11 May, to explore potential alternatives for your organization ... Continue Reading
Added By Adriaan Bloem on 23-Apr-2010
I spent several days anxiously keeping track of the latest updates on the cloud hanging over Europe. It gave me plenty of time to ponder just how important on-line communications play a role in this nowadays. ... Continue Reading
Added By Alan Pelz-Sharpe on 12-Apr-2010
I just finished reading an excellent article in Hedge Funds Review called "Records management in the new regulatory environment." It's piece that echoes much the same message I've been preaching for years now: ... Continue Reading
Added By Alan Pelz-Sharpe on 17-Mar-2010
Whilst recently working on a change management initiative for one of our multinational clients, I had a bit of an "aha!" moment. I was in the midst of explaining to the assembled team members how their future information management system ... Continue Reading
Added By Tony Byrne on 16-Mar-2010
I hope you can join us Tuesday, 6 April, for a free, one-hour webinar featuring SharePoint Watch guru Shawn Shell ... Continue Reading
Added By Tony Byrne on 10-Mar-2010
I hope you can join me 15 April for a great conference (Midwest SharePoint 2010 Conference), at a great venue (Italian Conference Center), in a great city (Milwaukee, WI, USA), on a Great Lake (Michigan) ... Continue Reading
Added By Tony Byrne on 1-Mar-2010
My colleague Alan has produced two short briefings of special interest to content technology selection teams ... Continue Reading
Added By Tony Byrne on 24-Feb-2010
There's a question that keeps popping up around our industry: "What is Enterprise Content Management?" ... Continue Reading
Added By Tony Byrne on 23-Feb-2010
Today we released a new advisory paper, "How the New Platforms vs. Products Debate Impacts Your Success." Subscribers to any of our EI Watch, SharePoint Watch, and CMS Watch research streams can ... Continue Reading
Added By Alan Pelz-Sharpe on 23-Feb-2010
On the document-management shortlist of a mid sized publishing firm this month lay four bidders: a specialist incumbent, two household name vendors (IBM & Microsoft), and an open source option ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Feb-2010
Welcome to the Real Story Group! For my colleagues and I this is an exciting time, and part of a continuing adventure that I hope you will join. ... Continue Reading
Added By Tony Byrne on 16-Jul-2009
Intranets have been around for more than in a decade in many enterprises, yet developing an effective intranet remains a puzzle for many information and communications managers ... Continue Reading
Added By Adriaan Bloem on 13-Jul-2009
A lot of my time is spent evaluating technology, and I have a confession to make: the licensing is one of the least spectacular bits to review. ... Continue Reading
Added By Tony Byrne on 10-Jul-2009
One of the questions at a "town hall" debate I facilitated at last month's Enterprise 2.0 conference addressed the topic of information lifecycle management for enterprise social spaces. Most of the attendees didn't seem to think it was necessary. I disagree ... Continue Reading
Added By Adriaan Bloem on 30-Jun-2009
In a clip on YouTube, an interviewer asks passersby in Times Square what a browser is.The surprising result: many think it's a search engine ... Continue Reading
Added By Shawn Shell on 29-Jun-2009
Those who have studied physics might be familiar with the "story" of the penny and train. The story goes that if you place a single penny under each wheel ... Continue Reading
Added By Kas Thomas on 25-Jun-2009
As I talk to people in the content-technology industry (if I may call it that), I'm struck by a common thread that has begun to emerge in conversations involving roadmaps and futures ... Continue Reading
Added By Tony Byrne on 18-Jun-2009
At the Enterprise 2.0 conference in Boston, MA next week I'll be facilitating a discussion on "Social Software: Key Debates" ... Continue Reading
Added By Phil Kemelor on 17-Jun-2009
It may be that we are on the verge of significant changes to the US Federal government policy on the use of persistent cookies ... Continue Reading
Added By Alan Pelz-Sharpe on 12-Jun-2009
....Go to 10 companies with Documentum. In 8-9 of them you will find end-users that know the name ... Continue Reading
Added By Tony Byrne on 3-Jun-2009
Please join CMS Watch as we participate in the Earley & Associates "SharePoint Search & IA Jumpstart" series ... Continue Reading
Added By Tony Byrne on 26-May-2009
If you're like most other professionals, the economic downturn has you looking critically at business processes. Want to learn more about that? ... Continue Reading
Added By Phil Kemelor on 25-May-2009
When Omniture announced its Q1 2009 earnings a few weeks ago, there was a bit of heartburn among its investors because ... Continue Reading
Added By Tony Byrne on 21-May-2009
I participated in an interesting panel yesterday at the Interop 2009 conference, Unified Communications Meets Enterprise 2.0 - Social Computing Love Fest or Battle Royale? ... Continue Reading
Added By Phil Kemelor on 13-May-2009
One of the many great discussions at last week's JBoye conference in Philadelphia centered on Douglas Bowman leaving Google for Twitter ... Continue Reading
Added By Tony Byrne on 11-May-2009
Next week you can find Alan and I at Interop 2009 in Las Vegas. We'll have a booth there to show some of CMS Watch's latest research, so feel free to stop by and say hello ... Continue Reading
Added By Alan Pelz-Sharpe on 9-Apr-2009
Compliance is one of the watchwords of 2009... ... Continue Reading
Added By Alan Pelz-Sharpe on 8-Apr-2009
Today we release The XML & Component Content Management Report 2009 ... Continue Reading
Added By Phil Kemelor on 7-Apr-2009
Last week I had a great conversation about web analytics with the CIO of a U.S. federal government agency ... Continue Reading
Added By Kas Thomas on 6-Apr-2009
One of the more popular sessions at the recent AIIM show in Philadelphia was this year's "Stump the Consultant" session ... Continue Reading
Added By Tony Byrne on 1-Apr-2009
But how much can you really blame them? We report the full story ... Continue Reading
Added By Tony Byrne on 27-Mar-2009
Yesterday we released our latest online certificate course, "Fundamentals of Web Analytics Technology" ... Continue Reading
Added By Alan Pelz-Sharpe on 26-Mar-2009
A month ago we quietly launched a new maturity model for ECM. It was a two-year global effort among ... Continue Reading
Added By Kas Thomas on 25-Mar-2009
Economic downturns tend to accelerate change in the IT world: People with budgetary authority find themselves taking a fresh look ... Continue Reading
Added By Jarrod Gingras on 20-Mar-2009
Do you think your content technology project challenges are unique? ... Continue Reading
Added By Alan Pelz-Sharpe on 11-Mar-2009
Here in the US, the topic of electronic medical records has popped back to the top of the agenda, due to an impending mass injection of government money ... Continue Reading
Added By Tony Byrne on 11-Mar-2009
In calling for greater "online transparency" (i.e., more, better, faster web content) along with more "citizen participation" (i.e., user-generated content), the Obama administration is going to encounter a technology marketplace ... Continue Reading
Added By Alan Pelz-Sharpe on 10-Mar-2009
It has always surprised me how many firms name their internal ECM applications and systems after the product that it runs on. ... Continue Reading
Added By Phil Kemelor on 10-Mar-2009
Do you practice web analytics for a government agency, a non-profit organization, an educational institution, or a branch of the military? ... Continue Reading
Added By Jarrod Gingras on 5-Mar-2009
Based on feedback from you, we've modified our subscription options a bit ... Continue Reading
Added By Jarrod Gingras on 5-Mar-2009
The AIIM International Expo and Conference in Philadelphia, PA is rapidly approaching. One session that I am particularly excited about is ... Continue Reading
Added By Jarrod Gingras on 2-Mar-2009
At last week's Henry Stewart Briefing on Digital Asset Management last week in Toronto, there was an prevailing theme ... Continue Reading
Added By Tony Byrne on 2-Mar-2009
Skittles -- a brand in the Mars candy conglomerate -- has set off a small tornado in social media land today by nearly completely turning over its website to Twitter, YouTube, and Facebook ... Continue Reading
Added By Tony Byrne on 27-Feb-2009
I'm looking forward very much to moderating the ECM Analyst Panel at the AIIM Expo on ... Continue Reading
Added By Theresa Regli on 25-Feb-2009
In a little less than a month's time, I'll be teaching a half-day course on Enterprise Search Technology in London ... Continue Reading
Added By Tony Byrne on 24-Feb-2009
I'm pleased to share that CMS Watch, Wipro, Hartman Communicatie, and Smigiel Consulting Group have published Version 1.0 of an ... Continue Reading
Added By Alan Pelz-Sharpe on 23-Feb-2009
Over the years I have heard of many enterprise software customers being audited by enterprise content management (ECM) vendors ... Continue Reading
Added By Jarrod Gingras on 23-Feb-2009
Later this week in Toronto and next month in Dallas, I'll be sharing some of our latest research from ... Continue Reading
Added By Alan Pelz-Sharpe on 19-Feb-2009
Methods and definitions in the world of Records Management (and subsequently ECM) have been long established and remain, in many cases, as valid today as they ever have. ... Continue Reading
Added By Alan Pelz-Sharpe on 17-Feb-2009
You really can't envy the task of records managers in the public or private sector. Many are still tasked with archiving hard copies of ... Continue Reading
Added By Tony Byrne on 11-Feb-2009
I teach a lot of intro courses about web technologies, and enjoy them very much. But I'm particularly excited to be teaming with ... Continue Reading
Added By Alan Pelz-Sharpe on 6-Feb-2009
I am really pleased to announce that today our Enterprise Portals Certificate Education Course goes live ... Continue Reading
Added By Tony Byrne on 4-Feb-2009
After Wired counseled "pulling the plug on your blog" late last year, I decided to came to the defense of blogging ... Continue Reading
Added By Alan Pelz-Sharpe on 2-Feb-2009
Our job at CMS Watch involves more than simply writing and researching technology evaluations; we also spend a lot of time advising and guiding our customers ... Continue Reading
Added By Kas Thomas on 28-Jan-2009
SaaS is all the rage these days. It's the one "IT& trend for 2009" no pundit has missed. But the reality is that ... Continue Reading
Added By Kas Thomas on 26-Jan-2009
For the most recent edition of the Search and Information Access Report, I had the opportunity to help expand our coverage of Apache Lucene. ... Continue Reading
Added By Tony Byrne on 16-Jan-2009
Today we released the 2009 edition of our Enterprise Social Software & Collaboration Report ... Continue Reading
Added By Alan Pelz-Sharpe on 14-Jan-2009
Retention Management was certainly a buzzword in 2008 ... Continue Reading
Added By Theresa Regli on 14-Jan-2009
I've heard too many people say DAM is "kind of like WCM" or "just like document management, but for pictures." ... Continue Reading
Added By Alan Pelz-Sharpe on 13-Jan-2009
The technology sector has been nothing but doom and gloom recently, but a recent report by the Aite Group shines a bit more light on to what is a fairly complex market ... Continue Reading
Added By Phil Kemelor on 13-Jan-2009
Let's pick back up on the subject of web analytics data usage that I began in my post last week ... Continue Reading
Added By Tony Byrne on 12-Jan-2009
Our colleague Shawn Shell's firm has devised a new service called a "SharePoint Solution Assessment." ... Continue Reading
Added By Alan Pelz-Sharpe on 10-Jan-2009
Customer-driven, web self-service will surely become a dominant theme for 2009. ... Continue Reading
Added By Tony Byrne on 8-Jan-2009
Two noted content management gurus, Bob Boiko and Erik Hartman, are preparing an annual publication called ... Continue Reading
Added By Janus Boye on 4-Jan-2009
After 4 years of growing and energetic conferences in Denmark ... Continue Reading
Added By Tony Byrne on 30-Dec-2008
After spending a good amount of time talking to technology customers in Europe during the last quarter, I've concluded that attitudes towards ... Continue Reading
Added By Theresa Regli on 18-Dec-2008
Today we release our half-day education course about Digital & Media Asset Management, or DAM... ... Continue Reading
Added By Tony Byrne on 16-Dec-2008
Today we released our annual predictions for 2009 ... Continue Reading
Added By Adriaan Bloem on 1-Dec-2008
With recession clouds forming, there just has to be a silver lining. And thanks to Autonomy, I now know what it is: ... Continue Reading
Added By Jarrod Gingras on 25-Nov-2008
It has become fashionable lately to declare that search is dead ... Continue Reading
Added By Tony Byrne on 20-Nov-2008
I recently had a very nice chat about SharePoint with Linda Tucci of SearchCIO ... Continue Reading
Added By Jarrod Gingras on 20-Nov-2008
Recently, I've heard several people make the statement that "law firms grow most during tough economic times" ... Continue Reading
Added By Tony Byrne on 19-Nov-2008
I recently had a wide-ranging interview with Government Computer News ... Continue Reading
Added By Tony Byrne on 17-Nov-2008
You can now review the schedule for the late March AIIM Expo 2009, to be held in Philadelphia, PA, USA ... Continue Reading
Added By Tony Byrne on 14-Nov-2008
I'm excited to announce the latest version of our SharePoint research, the SharePoint Report 2009 ... Continue Reading
Added By Tony Byrne on 27-Oct-2008
Recent months have seen -- perhaps inevitably -- something of a backlash against blogging ... Continue Reading
Added By Tony Byrne on 21-Oct-2008
As part of our ongoing commitment to helping business and technology managers make better decisions, I'm very pleased to announce our first of two online courses focusing on SharePoint ... Continue Reading
Added By Tony Byrne on 20-Oct-2008
We've really sensed over the last year that more and more enterprises are taking a closer look at Digital Asset Management (DAM) technology ... Continue Reading
Added By Tony Byrne on 17-Oct-2008
We're looking forward very much to the annual J. Boye conference in Aarhus, Denmark during the first week in November, because ... Continue Reading
Added By Tony Byrne on 15-Oct-2008
I'm hearing a lot of chatter among social software cognoscenti about how the looming recession will impact ... Continue Reading
Added By Theresa Regli on 12-Oct-2008
At CMS Watch we love Italy and many things Italian.... ... Continue Reading
Added By Tony Byrne on 9-Oct-2008
The Web CMS Report 2009 is bigger, better, and dare I say, badder than the fourteen previous editions ... Continue Reading
Added By Alan Pelz-Sharpe on 7-Oct-2008
Enterprise Content Management (ECM) technology goes back around 30 years, and at it's heart lies document management and workflow ... Continue Reading
Added By Tony Byrne on 3-Oct-2008
While traveling from Washington, DC to San Jose, CA for KM World last week to speak about (among other things) e-mail archiving, I encountered this advertisement in both airports ... Continue Reading
Added By Tony Byrne on 2-Oct-2008
As bailouts become a global phenomenon, it's time to review what this all means for you, the technology buyer ... Continue Reading
Added By Tony Byrne on 19-Sep-2008
Yesterday I had the opportunity to participate in "DM Radio" -- an hour-long chat organized by DM Review magazine ... Continue Reading
Added By Phil Kemelor on 14-Sep-2008
I hope to see you in Aarhus this coming November at the tutorial I'm teaching at ... Continue Reading
Added By Alan Pelz-Sharpe on 4-Sep-2008
September this year sees an early start to the conference season, and I find myself first in the Netherlands and then off to India ... Continue Reading
Added By Tony Byrne on 4-Sep-2008
KMWorld Magazine recently challenged me to summarize enterprise social software technology in under 1600 words ... Continue Reading
Added By Alan Pelz-Sharpe on 3-Sep-2008
Today we are really excited to launch our latest online course, Fundamentals of ECM Technology ... Continue Reading
Added By Alan Pelz-Sharpe on 12-Aug-2008
A question we are often asked is "Does CMS Watch provide consulting services?" In fact this question is asked so often, I thought a quick blog entry might be in order. ... Continue Reading
Added By Theresa Regli on 4-Aug-2008
I'm thrilled to invite you to two seminars and a full-day conference on enterprise search, findability and information architecture, taking place next month in the wonderful cities of Copenhagen and London ... Continue Reading
Added By Jarrod Gingras on 29-Jul-2008
We're excited to introduce a new offering - Online Education - for those interested in learning the fundamentals of content technologies. Today we debut our WCM course ... Continue Reading
Added By Shawn Shell on 25-Jul-2008
Over the last few weeks, I've had the opportunity to speak to various customers about SharePoint licensing. The common theme is that most don't understand Microsoft licensing ... Continue Reading
Added By Tony Byrne on 17-Jul-2008
In "Why Most Online Communities Fail," the Wall Street Journal cites some very useful Deloitte research on businesses who launch their own online communities ... Continue Reading
Added By Theresa Regli on 16-Jul-2008
Last week I wrote about Open Text's acquisition of eMotion, and may have added to the confusion over the alphabet soup of DAM, MAM, and MOM ... Continue Reading
Added By Tony Byrne on 16-Jul-2008
We're tough on SharePoint. That's because we frequently see enterprises wandering into the platform (thinking it's "easy" or "free") without always realizing the complexity of what they're about to get into. Still, ... Continue Reading
Added By Kas Thomas on 23-Jun-2008
There's something vaguely Orwellian, at times, about the language that turns up in quarterly and annual reports ... Continue Reading
Added By Tony Byrne on 18-Jun-2008
People frequently ask me about where their Web Publishing efforts should end and Social Software begin. Like so many things, the answer is ... Continue Reading
Added By Shawn Shell on 16-Jun-2008
In one of my university political science classes, we had to read and review a now famous essay by Francis Fukuyama titled "The End of History?" In the essay ... Continue Reading
Added By Phil Kemelor on 12-Jun-2008
For those who've read The Challenge of Mobile Analytics - Part 1 and hoping that the picture is brighter in Part 2, well...it all depends. ... Continue Reading
Added By Tony Byrne on 10-Jun-2008
One of today's keynotes at the Enterprise 2.0 conference featured a couple of guys from the CIA discussing the Intellipedia project to create an internal wiki shared by the entire U.S. national intelligence community ... Continue Reading
Added By Theresa Regli on 4-Jun-2008
Software-as-a-Service has an especially strong case in the area of Digital Asset Management, where the buyer is often a marketing manager or creative team with a fixed monthly budget and little to no IT support. But not all SaaS is created equal ... Continue Reading
Added By Alan Pelz-Sharpe on 30-May-2008
If there is a buzz around Web 2.0 in the Content Technology community, then there is a roar in the wider IT community around Cloud Computing ... Continue Reading
Added By Kas Thomas on 22-May-2008
Lawyers were well represented (you might say) at this year's Enterprise Search Summit in New York. At times, ESS felt more like an e-discovery conference ... Continue Reading
Added By Alan Pelz-Sharpe on 20-May-2008
This may well go down as the busiest period in CMS Watch's history as this month we launch yet another new technology evaluation report ... Continue Reading
Added By Phil Kemelor on 15-May-2008
Omniture's Q1 2008 financial results were as rosy as ever ... Continue Reading
Added By Alan Pelz-Sharpe on 9-May-2008
As an "Enterprise-focused" content management analyst, I am asked two basic questions on a regular basis ... Continue Reading
Added By Theresa Regli on 7-May-2008
I'm thrilled to announce the launch of The Digital & Media Asset Management Report 2008 ... Continue Reading
Added By Janus Boye on 3-May-2008
When budget-building time comes up, many technology customers face the interesting question of how much money to put aside for new software licenses ... Continue Reading
Added By Tony Byrne on 22-Apr-2008
Our partners in Denmark, J. Boye, have just published a white paper, Wiki in the Enterprise ... Continue Reading
Added By Alan Pelz-Sharpe on 15-Apr-2008
If there is one word I hate to hear used in this industry it's the word compliance ... Continue Reading
Added By Tony Byrne on 7-Apr-2008
Today I spent a delightful morning with 75 web managers from "K-12" (i.e., primary and secondary) school districts around the U.S. ... Continue Reading
Added By Tony Byrne on 4-Apr-2008
The Gimmal Group's Dan Elam recently pointed me to an important and seemingly under-reported ... Continue Reading
Added By Alan Pelz-Sharpe on 3-Apr-2008
One topic that keeps coming up in conversations with buyers of content technologies -- and of course those that sell content technologies -- is the topic of a looming recession ... Continue Reading
Added By Alan Pelz-Sharpe on 25-Mar-2008
I'll be running a two-day intensive ECM workshop in Rome this April, geared for the needs of project implementation and selection teams -- as well as the business managers who oversee information management initiatives. ... Continue Reading
Added By Kas Thomas on 13-Mar-2008
It seems to me IDC may have missed (or at least skimmed over) some important conclusions in its newly released 2008 update of last year's widely cited The Expanding Digital Universe ... Continue Reading
Added By Tony Byrne on 29-Feb-2008
I'll be moderating a morning keynote panel at the AIIM Expo in Boston, MA, USA, entitled "The Future of Information Management: The CIO's Perspective." ... Continue Reading
Added By Tony Byrne on 24-Feb-2008
In our Web CMS Report, we call out MOSS 2007 for having "perhaps the highest fee structure in its class," ... Continue Reading
Added By Tony Byrne on 21-Feb-2008
A colleague whose company recently went through a Web CMS selection process just received an e-mail from one of the vendors who lost out in the competition ... Continue Reading
Added By Janus Boye on 19-Feb-2008
jboye08, the annual international web conference in November in Aarhus, Denmark has begun accepting speaker proposals ... Continue Reading
Added By Phil Kemelor on 17-Feb-2008
If your vendor is a public company, listening to the quarterly earnings calls are a great way to get some insight into what to expect from the vendor in the short and long term ... Continue Reading
Added By Theresa Regli on 17-Feb-2008
Kevin Kelly recently wrote a superb commentary on what adds value to digital content, called "Better Than Free." Free content is everywhere, so what compels, and will compel, people to pay for it? ... Continue Reading
Added By Kas Thomas on 12-Feb-2008
According to the latest Report on Information Technology Spending for the Federal Government, the U.S. Treasury Department is requesting $28.2 million to spend on Enterprise Content Management systems in Fiscal Year 2009, up from ... Continue Reading
Added By Alan Pelz-Sharpe on 24-Jan-2008
My colleague Jarrod forwarded a link to a news story of how one person deliberately destroyed 7 years worth of corporate content/data with ease ... Continue Reading
Added By Alan Pelz-Sharpe on 10-Jan-2008
I have recently become addicted to a TV program called Clean House, where they find people whose homes are a chaotic mess -- with junk and trash accumulating to the rafters ... Continue Reading
Added By Phil Kemelor on 4-Jan-2008
Thinking back on 2007, I think you'd agree that most of the excitement in web analytics had more to do with company churn, than features that made it easier for you to manage or practice analytics. ... Continue Reading
Added By Jarrod Gingras on 4-Dec-2007
Today we released the ECM Suites Report 2008, evaluating 32 Enterprise Content Management vendors. ... Continue Reading
Added By Tony Byrne on 28-Nov-2007
At the Gilbane Conference keynote today, execs from ECM vendors Alfresco, Oracle, IBM, and Adobe focussed on -- perhaps inevitably -- Enterprise 2.0 ... Continue Reading
Added By Janus Boye on 28-Nov-2007
In an interesting quote from Google Analyst Day last month Jessica Ewing, who works on the iGoogle team answered her own question on whether iGoogle is a portal ... Continue Reading
Added By Jarrod Gingras on 14-Nov-2007
We have just a few spots remaining for a class I'll be teaching on Information Organization and Access in New York from December 10-13, 2007 ... Continue Reading
Added By Kas Thomas on 7-Nov-2007
A Web CMS survey conducted by the University of California at Davis (preliminary results of which were released October 22, 2007) made official what many of us suspected all along: Even the best minds in the world can't agree on how to do content management ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Oct-2007
Autumn is conference season here in the US, and one of the events I am most looking forward to is KMWorld in San Jose, California, from 6-8th November. ... Continue Reading
Added By Janus Boye on 3-Oct-2007
People often ask me about new trends beyond simply product roadmaps and flashy functionality. Like everything else in enterprise software, portals are indeed evolving. ... Continue Reading
Added By Tony Byrne on 1-Oct-2007
That would be Rome and Rotterdam, where I'll be teaching next week ... Continue Reading
Added By Alan Pelz-Sharpe on 4-Sep-2007
I am just back from speaking at the very first ECM Conference in Kuala Lumpur, Malaysia -- an excellent event that left me with many things to ponder. Top of the list is the term ECM itself ... Continue Reading
Added By Phil Kemelor on 16-Aug-2007
This Autumn's North American conference season kicks off with a first-time gathering of web analytics professionals to be held in Napa, CA on September 20-21, called X Change. ... Continue Reading
Added By Tony Byrne on 15-Aug-2007
Well, this three-letter acronym, for "Business Process Management," has been around for quite awhile. And like "ECM," BPM can mean both a practice and a set of technologies. As a set of technologies... ... Continue Reading
Added By Tony Byrne on 10-Aug-2007
Of course, the world doesn't need another 3-letter acronym. But we think this one's important. IOA stands for "Information Organisation & Access", a new AIIM certificate course developed by CMS Watch and taught by both of us around the world ... Continue Reading
Added By Tony Byrne on 9-Aug-2007
Today CMS Watch officially kicks off a formal training program. In conjunction with AIIM, we are providing classroom workshops (leading to official AIIM designations) in Information Organisation & Access (IOA) and Business Process Management (BPM). I'm very excited about these new courses. ... Continue Reading
Added By Tony Byrne on 2-Jul-2007
Jane McConnell continues to do some interesting research. The second edition of her annual "Global Intranet & Portal Strategies Survey" is now open to enterprise participation ... Continue Reading
Added By Phil Kemelor on 25-Jun-2007
Nick Sharp, the VP and general manager for EMEA at WebTrends, recently wrote a piece for mycustomer.com titled "Web Analytics is dead!". The gist of the article is that web marketers should not look at web analytics data in a vacuum, but rather, use it to drive marketing campaigns and solutions. No disagreement with the premise, and as I wrote ... Continue Reading
Added By Tony Byrne on 14-Jun-2007
Lately I've been thinking a lot about how and why the Web content management (WCM) industry has grown so consistently this decade, as well as the relationship of WCM technologies to two other important trends: Enterprise Content Management (ECM) and "Web 2.0." I summarized some thoughts ... Continue Reading
Added By Theresa Regli on 13-Jun-2007
On June 28 & 29th, join me in London for the Henry Stewart Symposium on Digital Asset Management, Workflow Automation, and Marketing Efficiency & Effectiveness. I'll be speaking about scenario-based product selection. ... Continue Reading
Added By Theresa Regli on 25-May-2007
Over the years we've helped many enterprises select appropriate content technologies -- be it a Web CMS, Portal, Search tool, or a larger ECM Suite. We're now also pleased to offer Web Analytics advisory services (for buyers only, of course) ... Continue Reading
Added By Alan Pelz-Sharpe on 11-May-2007
I have just been reminded of one of the fundamentals involved in business process change (while reading through Dan Madison's excellent book on the topic): the principal of "Away From" and "Go To" reasons for change. ... Continue Reading
Added By Alan Pelz-Sharpe on 30-Apr-2007
At the recent AIIM Expo I had the privilege to lead a panel, "When E Means Big," where customers revealed lessons learned in truly huge ECM deployments, as opposed to the "regular" world of ECM. What struck me was how the discussion barely touched on technology, but instead gravitated toward such issues as Governance, Strategy, Funding, and Ownership. A strong consensus emerged ... Continue Reading
Added By Tony Byrne on 24-Mar-2007
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Added By Tony Byrne on 24-Jan-2007
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Added By Tony Byrne on 11-Jan-2007
The UK government CIO has just announced an audacious plan to collapse more than 551 (out of 951) government websites down to 26. The other 400 will come under review too. Doubtless this will save on hardware and software, and perhaps fulfill the long-desired (but rarely realized) dream of Web CMS as a shared service. ... Continue Reading
Added By Tony Byrne on 3-Jan-2007
Yesterday I prodded content technology software vendors to take more responsibility for customer success. But sometimes customers are to blame when things go wrong. For example, we frequently see companies issuing software RFPs amid blissful ignorance of their own unreadiness to implement new technology. ... Continue Reading
Added By Tony Byrne on 2-Jan-2007
When I talk to software vendors about customer projects that got seriously delayed or have failed outright, the response is almost invariably: "implementation problem." That's code-speak for the customer or integrator (or both) screwing up. ... Continue Reading
Added By Alan Pelz-Sharpe on 4-Dec-2006
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Added By Tony Byrne on 17-Oct-2006
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Added By Tony Byrne on 21-Aug-2006
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Added By Tony Byrne on 6-Jun-2006
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Added By Tony Byrne on 18-May-2006
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Added By Tony Byrne on 16-May-2006
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Added By Janus Boye on 12-Dec-2005
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Added By Tony Byrne on 21-Oct-2005
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Added By Tony Byrne on 10-Jan-2005
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Added By Tony Byrne on 21-Oct-2004
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Added By Tony Byrne on 20-Sep-2004
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Added By Tony Byrne on 1-Nov-2003
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Added By Tony Byrne on 26-Aug-2003
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Added By Tony Byrne on 4-Jun-2003
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Added By Tony Byrne on 4-May-2003
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Added By Tony Byrne on 6-Feb-2003
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Added By Tony Byrne on 29-Oct-2002
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Added By Tony Byrne on 26-Oct-2002
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Added By Tony Byrne on 7-Jun-2002
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Added By Tony Byrne on 30-Jul-2001
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