Do You Really Want a Power-User Interface for Your WCM Platform?

  • June 13, 2013

Web CMS vendors frequently tout their systems' usability, but in fact a big evolution towards complexity has been underway in the WCM world for the past several years.  That's right: user interfaces for editors and marketers are getting more complicated rather simpler

Google Apps - After the Hype...

  • April 9, 2012

Google has been promoting its broad suite of "Google Apps for Business" as -- among other things -- an enterprise collaboration and social computing offering, aiming to compete with the likes of SharePoint.

To that end, Google has won a handful of big deals, but in discussions with some larger early adopters, a hype cycle appears to be playing out:

Are you an Intelligent Customer? Lessons from HMRC

  • April 3, 2012

This month's CW500 presentation in London was delivered by Phil Pavitt, CIO at HMRC (Her Majesty's Revenue and Customs, the UK tax man), who described a programme within his department to drive cost savings within IT. To provide some perspective on the IT estate that exists within HMRC: it is the largest in Europe and the 15th largest globally, controlling in excess of 1b transactions, totalling more that £1.2t in payments through the government banking system. (This is apparently larger than HSBC performs, globally.)

Historically IT in UK government doesn't have the greatest of reputations

UK Government Cloudstore - not yet ready for prime time

  • February 23, 2012

The IT press here in the UK have heralded the remarkable launch of the government's G-Cloud Cloudstore. The timing was certainly impressive: In just four short weeks this online services directory and procurement application went from contract to launch.

Yet I remain a bit puzzled as to why the service has gone live at all, since

What is the sound of one hand clapping?

  • December 13, 2011

A recent conversation with a large global enterprise about their Digital Asset Management project reminded me of the Zen Kōan – "Two hands clap and there is a sound. What is the sound of one hand clapping?" The project in question has weathered some turbulence

Talking Digital Asset Management in Europe

  • November 16, 2011

Amidst all the talk of gloom and doom in Europe, we present an article where the words “Europe” and “Crisis” don’t have to be uttered in the same breath...

The Europe edition of the Creatasphere Digital Asset Management conference in the Hague brought together DAM customers, vendors, and consultants for a few days.  Bringing this event to Europe is fitting

On Trial for Software Kick-Backs

  • May 16, 2011

In Boston, USA for most of the month of May, I've been following with interest a local story about former Massachusetts Speaker of the House Sal DiMasi. A federal grand jury recently indicted the former Speaker and three of his associates on charges of conspiracy, wire fraud, and mail fraud, after DiMasi allegedly wielded his power to procure multimillion-dollar contracts for a software company, Cognos

Autonomy makes yet another acquisition

  • May 16, 2011

Well, it has been almost a year since Autonomy CEO Mike Lynch announced that his firm was to make a major acquisition. Today it happened.

Selecting Software in the Federal Government

  • January 13, 2011

I recently had the chance to sit down with the famous John Gilroy of Federal Tech Talk on Federal News Radio in Washington, DC. The 30-minute show aired earlier this week, but you can listen to or download the archive

Digital Asset Management 2011 Market Preview

  • December 21, 2010

I'm excited to wrap up the year by writing a "State of the Market" on DAM. This has been a very busy year for us here -- our DAM subscriber numbers increased substantially and our customer inquiries for personalized help in a DAM procurement were near-constant. Could it be that DAM might finally be hitting the mainstream?

Should you be worried about Autonomy?

  • October 14, 2010

In the past week mega-vendor Autonomy saw its share price plummet by 20% -- a huge drop by anyone's standards. Much discussed in the financial press, it's also news that will be much discussed and publicized by Autonomy's competitors