Interoperability and Standards in DAM and MAM

  • April 1, 2014

I recently wrote an advisory paper on interoperability and (open) standards in DAM and MAM. I was inspired by the complexities of the world of enterprise DAM /MAM technology where the ability to interoperate among systems becomes critical for many organizations.

Rethinking Global Web Operations and Technology?

  • April 24, 2013

For most of the past decade, global enterprises have been rationalizing and professionalizing their web publishing operations, setting global standards, upgrading local talent across various regions, investing in better technology.  All good. 

But I'm perceiving a new twist on this trend, and I'd be interested to hear your take

Can you use your CMS or DAM on your mobile device?

  • January 31, 2013

I had made the case that mobile-enabled user interfaces for content management systems -- ones that allow you to pull up a content management system on a mobile device to maintain your web site, documents, or other digital assets -- was a very real and current way of managing content. My fellow panelist, however, thought no one was going to be bothered managing enterprise content on their mobile device

What is the sound of one hand clapping?

  • December 13, 2011

A recent conversation with a large global enterprise about their Digital Asset Management project reminded me of the Zen Kōan – "Two hands clap and there is a sound. What is the sound of one hand clapping?" The project in question has weathered some turbulence

The technology buying process - vertical expertise

  • May 27, 2011

One of the most common questions an enterprise technology buyer will ask of a vendor or supplier is, "What do you know about our business?" It's the kind of question that one gets asked in job interviews too, and just like that personal situation, how the question gets answered can have a huge impact on the result

Faking a CMS? You're Not Alone

  • February 7, 2011

If you agree with the adage that enterprises need a new Web CMS every three years, then it's easy to assume that in the year 2011, most organizations would be working on their third or fourth Web CMS implementation. The real story is that some of the largest enterprises -- including some of the biggest names in healthcare, retail, and banking -- are still trying to move to their first real CMS

Dynamic Publishing Systems -- A Technical Overview

  • September 10, 2010

Dynamic Publishing Systems manage the assembly of reusable components for publishing, along with the delivery of aggregated content to multiple personalized channels. Some examples of Dynamic Publishing are:

Hyland acquires Hershey Software

  • September 1, 2010

Ok you probably did a double take when you saw that Hyland had acquired Hershey's. Sadly the world of chocolate and ECM are not about to merge.

IBM Acquires Datacap - First Take

  • August 10, 2010

Today IBM announced the acquisition of Datacap. It was no surprise really as Big Blue has been talking for a while about enhancing their overall imaging offering, to better leverage advanced case management

EMC Documentum for your Case Management?

  • May 17, 2010

One of the more interesting and surprising things to emerge from last week's EMC World event in Boston was that the core Documentum Content Server has been repositioned into the xCP (Intelligent Case Management) product stack.

Compliance and the Role of Enterprise Content Management

  • May 14, 2010

Alan and I wrote this piece (requires free registration) for CFO Connect, a thought-leadership magazine for CFOs and other senior finance professionals operating in India. The idea was to introduce people to Compliance and how ECM's strong technology platform can help companies meet their compliance needs.

Myth of the No-Code Solution

  • April 16, 2010

I get an uneasy feeling when someone tells me their product is so simple that business users can create new applications without writing any code. This is especially true of products that offer some kind of a gadget and/or mashup functionality

Records Management on the rise?

  • April 12, 2010

I just finished reading an excellent article in Hedge Funds Review called "Records management in the new regulatory environment." It's piece that echoes much the same message I've been preaching for years now: