Real Story Group. Make Better Technology Decisions.

Updated Technology Vendor Map

Added By Tony Byrne on 30-Jan-2012

We've just updated our longstanding "subway map" for 2012.

Biggest changes have come around acquisitions (e.g., HP), and ... Continue Reading

Why Enterprise Search is not in the limelight

Added By Alan Pelz-Sharpe on 18-Jan-2012

In the enterprise search community there has been a lot of talk recently about the lack of deep coverage by major analyst firms such as Gartner and Forrester.  Many feel slighted and believe that their industry is a large and thriving one, one that is unjustly ignored ... Continue Reading

2012 Technology Predictions

Added By Jarrod Gingras on 6-Dec-2011

It's that time of year for our team of Real Story Group analysts to reveal our 2012 predictions, where we try to predict what the future holds in the technology world ... Continue Reading

How accurate were our 2011 predictions?

Added By Tony Byrne on 5-Dec-2011

Like all analyst firms, every year-end we make predictions. I think we're fairly unique, though, in going back to see how our earlier predictions fared. Let's see whether our predictions for 2011 actually panned out. These were the twelve predictions we made in December, 2010 ... Continue Reading

Storage Wars in the Cloud

Added By Jarrod Gingras on 17-Nov-2011

OK, I'll admit it. One of my guilty pleasures in recent years has been the American television show, Storage Wars ... Continue Reading

New evaluation of taxonomy management tools

Added By Stephanie Lemieux on 16-Nov-2011

You the customer can choose from among several fully-featured taxonomy management tools, yet each vendor has tackled the problem of managing vocabularies from a different angle. So how do you figure out which one is right for your context? ... Continue Reading

Oracle-Endeca, HP-Autonomy, and Coveo follow the customer

Added By Alan Pelz-Sharpe on 7-Nov-2011

Enterprise Search engines can be divided neatly into two categories: those optimized for website search and those optimized for searching across internal information silos. Today the gap between the two is opening ever wider ... Continue Reading

Not coming clean about Enterprise Search

Added By Alan Pelz-Sharpe on 26-Oct-2011

I have just spent two days at the inaugural European Enterprise Search Summit in London, and left with much to think and rant about.  For I listened to a series of consultants and vendors telling the audience that enterprise search was an imperative ... Continue Reading

Enterprise Search London - talking HP and Autonomy...

Added By Alan Pelz-Sharpe on 19-Oct-2011

Next week I will be speaking at the inaugural Enterprise Search Europe event in London 24/25th October, organized by our good friends at InfoToday and Martin White of Intranet Focus Ltd.

My talk will provide an analysis of the current European Search Market, drawn from our extensive research in this area. If you are ... Continue Reading

Oracle acquires Endeca - our first take....

Added By Alan Pelz-Sharpe on 18-Oct-2011

Oracle has announced its intention to buy Endeca, a major independent purveyor of Enterprise Search technology. It's not in the least bit surprising as Autonomy (arguably Endeca's biggest rival) had been in talks with Oracle prior to their acquisition by HP, and from that alone it was clear that Oracle was interested in acquiring advanced search technology ... Continue Reading

Mobile-Enabling Enterprise Applications

Added By Apoorv Durga on 10-Oct-2011

Once you decide to mobile-enable your enterprise information systems, the key question you need to address is whether to provide mobile access via Mobile Web (browser-based interfaces) or by offering downloadable applications ("apps").

This is a longstanding debate and proponents of both approaches will point to numerous benefits ... Continue Reading

Microsoft SharePoint in 2011 - 2012: State of the Nation Webinar

Added By Alan Pelz-Sharpe on 28-Sep-2011

Next Wednesday I will be hosting a free SharePoint-themed webinar. My intent is to look at SharePoint in 2011, its victories to date and its challenges ahead. ... Continue Reading

HP and Autonomy - a marriage made in hell?

Added By Alan Pelz-Sharpe on 23-Sep-2011

This past week HP fired their CEO Leo Apotheker, making him the third CEO in a row to part with HP prematurely. But of all the departures this one one is the least surprising by far. His announcement that he was to buy Autonomy for a staggering $10.3 Billion -- far more than anyone else figured the firm was worth -- and spin of its market leading PC division was surely the most spectacular act of self-immolation in a long time ... Continue Reading

Understanding Autonomy's Family Tree

Added By Alan Pelz-Sharpe on 9-Sep-2011

Since HP decided to buy Autonomy for just over $10 Billion dollars, there has been a lot of discussion over the acquisitions that Autonomy itself made over the years to expand its portfolio of products and grow its revenues. ... Continue Reading

Another look at the Autonomy IDOL OEM business

Added By Alan Pelz-Sharpe on 29-Aug-2011

Now that HP has announced its intent to buy Autonomy, the deal has come under a lot of scrutiny.  One area though that few have yet to look at in detail -- and of particular interest to us as buyers' advocates -- is the whole topic of the IDOL search OEM business ... Continue Reading

SharePoint Licensing Mysticism Explained

Added By Shawn Shell on 25-Aug-2011

While SharePoint has been on the market since 2001, customers still get quite confused by Microsoft's licensing schemes.  When I speak at conferences, I'm commonly asked about how to license SharePoint.  Questions like "what can I expect to pay for SharePoint licenses" or "what specific licenses to I have to buy" are frequent topics of discussion ... Continue Reading

Helping you avoid the mistakes of others

Added By Sanjeev Gupta on 22-Aug-2011

Having worked with a broad spectrum of technology customers over the years, I've come to see broad common patterns in the mistakes that most large enterprises make -- be it during the technology selection process, RFI/RFP process, or project execution itself ... Continue Reading

When vendors come up with new labels

Added By Apoorv Durga on 22-Aug-2011

Vendors are increasingly using more abstract labels to describe their products. Doubtless all these vendors employ well-staffed marketing departments who spend a lot of time working up this sort of nomenclature ... Continue Reading

HP plus Autonomy equals Buyers Beware

Added By Alan Pelz-Sharpe on 19-Aug-2011

I cannot say that the acquisition by HP of search giant Autonomy bodes well. Taking the parties' past histories into account, this simply doesn't seem to be a good long term match. Hence my advice is ... Continue Reading

How to get yourself thrown off a technology selection list

Added By Alan Pelz-Sharpe on 18-Jul-2011

When you advise customers selecting software, as we do, on occasion you run into very awkward and difficult situations.  Recently we've seen more cases in which we (RSG) are advising buyers, and software vendors bidding on an RFP process have contacted us directly to elicit information and advice, or in two particular cases to try to bribe us ... Continue Reading

Who wants to apply Retention Policies to Tweets?

Added By Apoorv Durga on 13-Jul-2011

Some enterprises do indeed want to apply retention policies to employee tweets. EntropySoft, a content integration and migration vendor, has released a new connector for Twitter. EntropySoft already has a set of connectors that get OEM'ed into various packaged content and document management systems, many of which we cover in our evaluation reports ... Continue Reading

Opening for Technology Analyst at Real Story Group

Added By Tony Byrne on 12-Jul-2011

We're hiring.  Would you like to explore joining  our top-notch team of analysts?  Read the full position details here ... Continue Reading

How to Avoid Common Technology Selection Mistakes

Added By Sanjeev Gupta on 8-Jul-2011

Going through technology selection is like finding yourself a bride or a groom – everyone will we have their own opinions to share, with a lot of hype being built around each one's recommendations. But really, no one but you knows what you want and what your real priorities are. ... Continue Reading

Updates to Search Report

Added By Apoorv Durga on 4-Jul-2011

This week, we release version 4.0 of our Search Report. This is a major update and refreshes many sections of the report. In particular, the following were the major objectives and resulting changes ... Continue Reading

Implementation Cost Multipliers

Added By Adriaan Bloem on 23-Jun-2011

Rules of thumb can be dangerous -- because of the inherent broad generalizations. But they can also be quite useful, especially if they highlight something that may be unpleasant to hear, but shouldn't be ignored.One such truths is that in general, your implementation cost for an enterprise implementation will come to 7 to 8 times that of initial licensing ... Continue Reading

SharePoint is a Swiss Army Knife

Added By Adriaan Bloem on 21-Jun-2011

We've said this before on this blog, in various ways. But sometimes, the simple analogies seem to work the best: if you think of SharePoint, think of it as a Swiss Army Knife. That sounds great, doesn't it? It's like the multi-tool of content technologies. Imagine a major vendor and integrators turning up at dinner to explain how great their Swiss Army Knife is for any purpose, and yes, it's excellent to carve your food with, too. Why go with just a knife, if you can have a whole range of additional functionality in one system? ... Continue Reading

Is Search the New Portal?

Added By Apoorv Durga on 17-Jun-2011

Well, that's what some of the hype in the market would have you believe. Let's look at what's driving this. The last decade has seen continuous improvements to search technology. At least in theory, today's search engines can crawl more complex repositories, can handle many more documents, and run faster and more efficiently. ... Continue Reading

On Trial for Software Kick-Backs

Added By Theresa Regli on 16-May-2011

In Boston, USA for most of the month of May, I've been following with interest a local story about former Massachusetts Speaker of the House Sal DiMasi. A federal grand jury recently indicted the former Speaker and three of his associates on charges of conspiracy, wire fraud, and mail fraud, after DiMasi allegedly wielded his power to procure multimillion-dollar contracts for a software company, Cognos ... Continue Reading

Enterprise Search - the best and worst of times

Added By Alan Pelz-Sharpe on 12-May-2011

I have been attending and speaking at the Enterprise Search Summit in New York this week, a good conference with many opportunities to rub shoulders and pick the brains of smart folk. But it's also an event that gives me a sense of deja-vu, since so little appears to change in the world of search. In fact I am fairly convinced that I could pull out a presentation from a decade back, brush off the dust, and present it with a straight face today ... Continue Reading

Enterprise Search Bloat

Added By Alan Pelz-Sharpe on 15-Apr-2011

Today I was thinking about search tools -- and adjacent topics such as content/business analytics -- and all the different situations that today's enterprise search engines find themselves involved in ... Continue Reading

Is MarkLogic an Enterprise Search Service?

Added By Adriaan Bloem on 13-Apr-2011

MarkLogic is a fairly unique platform that can provide impressive infrastructural services for XML storage and processing. It's also very good at searching its own repository. So why don't we review MarkLogic in our Search & Information Access research? ... Continue Reading

Our founding principles

Added By Tony Byrne on 12-Apr-2011

People often ask me about the origins of The Real Story Group (formerly CMS Watch). How and why did we come into being? What made (and makes) us different? ... Continue Reading

Using Google for Lucene

Added By Adriaan Bloem on 11-Apr-2011

As I've noted on this blog many times before, a lot of Google Search Appliance's "features" are actually outside-of-the-box, rather than out-of-the-box. That can present an unpleasant surprise to many Google customers. But ironically, it's also a great advantage to anyone who wants to use ... Continue Reading

No more content management

Added By Tony Byrne on 1-Apr-2011

I'm pleased to share the results from some new, path-breaking research we've been conducting this year. Content Management technology is no longer necessary. Read the full release here ... Continue Reading

ECM - from search to analytics

Added By Alan Pelz-Sharpe on 31-Mar-2011

I led a session at last week's Info360 event in Washington DC called "ECM & BI - a Shotgun Marriage."  I was unsure about it from the get-go, as my fear was that I would spend 45 minutes essentially making a single point: that these two things are largely incompatible. What actually transpired was a bit more interesting ... Continue Reading

SharePoint 2010 and NKOTB

Added By Alan Pelz-Sharpe on 30-Mar-2011

Over the past few weeks I have been seriously challenged to revisit and reassess my views around SharePoint. As an analyst it is all too easy to fall into the trap of studying a topic, coming to a conclusion (hopefully the right one) and then sticking with that conclusion. Time and the steady pace of progress eventually change everything, and SharePoint is no different in this regard ... Continue Reading

Content Therapy is back at info360

Added By Jarrod Gingras on 7-Mar-2011

Due to popular demand, I'm happy to announce that "Content Therapy" is back at the info360 Conference in Washington DC ... Continue Reading

The right way to select software for the enterprise

Added By Tony Byrne on 28-Feb-2011

Most software implementations fail to realize their stated objectives -- and much of the problem can be traced to a poor solution selection process. Very often a business unit leads the process, but they may have never done it before. Other times selection may fall completely to an IT team or individual, who in turn may have to guess at business needs in the absence of sufficient participation by their colleagues ... Continue Reading

Check out these two great conferences

Added By Tony Byrne on 18-Feb-2011

The era of the mega-IT exposition may be closing, but two large conferences -- info360 and Interop -- continue to thrive. I think it's because both events are very well run, and both focus on meaty business problems ... Continue Reading

Adding Google to SharePoint

Added By Adriaan Bloem on 16-Feb-2011

One of the questions I hear time and again is: "We're running SharePoint. Should we get a Google Appliance for search?" This was the case with SharePoint 2007, and it hasn't changed with 2010 ... Continue Reading

Feeding Your Content Technology Research Needs

Added By Jarrod Gingras on 8-Feb-2011

With the addition of our newest analyst, Irina, it seems like a good time to remind you where you can keep tabs on the latest research from the Real Story Group. We know that you consume information in a variety of ways, so we’ll try to accommodate your preferences ... Continue Reading

We are hiring in Sales, Marketing, and More

Added By Alan Pelz-Sharpe on 4-Feb-2011

The Real Story Group continues to grow, and so we are currently looking to fill a number of vacancies ... Continue Reading

ECM in Healthcare Today

Added By Alan Pelz-Sharpe on 1-Feb-2011

There is no more challenging an environment for true ECM (Enterprise Content Management) than that of healthcare ... Continue Reading

Updates to our vendor comparison charts

Added By Tony Byrne on 24-Jan-2011

For the past ten years we've been using check-marks (with plus and minus indicators) in our comparative ratings and scenario charts. Some of our research customers have asked for a more visually revealing approach, and we've settled on harvey balls ... Continue Reading

What happens when a standard dies?

Added By Apoorv Durga on 14-Jan-2011

The tech blogosphere has been debating the apparent demise of the Java Content Repository (JCR) spec, especially after news that the open source Document Management firm Nuxeo dropped support for the standard. JCR's popularity and future are always debatable. However, it should focus you the customer on an important topic: what happens when a standard dies? ... Continue Reading

Selecting Software in the Federal Government

Added By Tony Byrne on 13-Jan-2011

I recently had the chance to sit down with the famous John Gilroy of Federal Tech Talk on Federal News Radio in Washington, DC. The 30-minute show aired earlier this week, but you can listen to or download the archive ... Continue Reading

New Subway Vendor Map for 2011

Added By Tony Byrne on 11-Jan-2011

Here's our latest "Content Technology Vendor Map," updated for 2011. We've accounted for several marketplace changes, and happily, numerous new stations. Many of you have asked us in the past to interpret the map and explain further how it can help you, so we'll do just that ... Continue Reading

In praise of TIMAF

Added By Tony Byrne on 29-Dec-2010

There's a great new book that begins with two questions:

1. "What does an information manager do?"
2. " How does she do it?"

And then proceeds to answer them both. ... Continue Reading

Making lassi in a washing machine requires the right model

Added By Apoorv Durga on 22-Dec-2010

Lassi is a yogurt drink popular in India, but you wouldn't usually employ a washing machine to make it. Unless, of course your requirements are similar to those in this HSBC Ad. We call such differentiating requirements "scenarios." Think of scenarios as ... Continue Reading

Assessing Buyer Risk via Redesigned Cross-Checks

Added By Jarrod Gingras on 21-Dec-2010

Every product and technology solution provider inherently brings some amount of risk. When it comes to technology, change is inevitable and often a good thing, but also potentially a strong indicator of risk for new buyers of technology. For example ... Continue Reading

Real Story Group Hiring a Technology Analyst

Added By Tony Byrne on 20-Dec-2010

We have a job opening for a full-time analyst to join our research-and-advisory team. The person can be based in Northern Europe, India, or East Coast USA (preferably Boston or Washington area) ... Continue Reading

ECM to Cross the Chasm?

Added By Alan Pelz-Sharpe on 15-Dec-2010

Yesterday our friends over at AIIM (Association of Imaging and Information Management) hosted a webinar that presented new work by sales & marketing guru Geoffrey Moore called A Future History of Content Management: "A Social Business Revolution" ... Continue Reading

No substitute for real-world testing

Added By Tony Byrne on 14-Dec-2010

After a decade of doing this, I can assure you that the demos vendors give during canned analyst and media "briefings" and the demos they perform for customers during the sales process are as different as night and day ... Continue Reading

Develop the Right Shortlist with an RFI

Added By Alan Pelz-Sharpe on 13-Dec-2010

We have a new new advisory paper out called "Develop the Right Shortlist with an RFI" that hits on a key gap in many procurement processes. For with most prospective content technology buyers, great effort gets expended on an RFP process at the cost of the RFI. In fact, there often is no RFI. This is a mistake ... Continue Reading

Can your vendor be too successful?

Added By Tony Byrne on 10-Dec-2010

You may be getting pressure to join a particular tool's bandwagon. This year it could be Drupal, Sitecore, Jive, or Liferay. Next year it will certainly be a different set of names. Our industry is nothing if not faddish. When faced with the bandwagon effect, I encourage you to pause and consider all the angles ... Continue Reading

Lots of information - not enough critiques

Added By Adriaan Bloem on 8-Dec-2010

We always follow the communities around specific products quite closely. Whether an open source or commercial closed source system, product communities can give us great input on the real story. But one thing to remember is that the most active and enthusiastic communities are also a really biased source of information ... Continue Reading

How we get the real story

Added By Jarrod Gingras on 6-Dec-2010

One question I got over and over again from folks learning about us for the first time was, "where do you get all of the information about the vendors and products that makes it into your research reports and advisory papers?" ... Continue Reading

2011 Content Technology Predictions

Added By Jarrod Gingras on 1-Dec-2010

As we approach the end of 2010, it's time for our team of Real Story Group analysts to reveal our 2011 predictions, where we make our best guesses as to what the Content Technology industry will hold for you in the new year ... Continue Reading

The complications of vendor pricing

Added By Theresa Regli on 23-Nov-2010

At any given time, I'm in the process of helping three or four Real Story Group research subscribers through a procurement process. Oftentimes, the most complicated part of the process isn't creating an RFP, determining the short list, putting together the evaluation team or use case scenarios. It's normalizing the pricing ... Continue Reading

How did our 2010 predictions fare?

Added By Tony Byrne on 23-Nov-2010

As you may know, we make twelve predictions every year, and every year, we go back to try to assess our accuracy. So, let's see how we did with our 2010 predictions from last December ... Continue Reading

Sessions in London next week at IMS / Online conference

Added By Theresa Regli on 23-Nov-2010

Next week, my colleague Alan Pelz-Sharpe and I will be hosting several sessions at the Online Information conference at London's Olympia. Based on recent research conducted for our enterprise search and digital asset management evaluations, I'll be speaking about ... Continue Reading

Technology Landscape Overview for European Intranet Leaders - Webinar Reprise

Added By Tony Byrne on 15-Nov-2010

Last month I held a webinar on recent developments in Intranet technologies. Many of you on the east side of the Atlantic Ocean let me know that the webinar timeslot wasn't convenient. So, we've scheduled a live reprise, for Wednesday, December 8, 2010 1:00 PM - 2:00 PM GMT. ... Continue Reading

Updated search vendor / tool evaluations

Added By Theresa Regli on 11-Nov-2010

We've released a number of updated product and vendor evaluations within our enterprise search & information access research stream this week. Apoorv Durga, Adriaan Bloem, and I are seeing many search vendors broadening their capabilities. But as usual, with more complexities come more potential implementation pitfalls and challenges ... Continue Reading

Do you really want a Ferrari?

Added By Adriaan Bloem on 28-Oct-2010

I tend use cars as a metaphor to describe the differences among software products. Even in internal discussions among our team of analysts. Which is how this came up last week: I described a particular system as a Toyota compared to another vendor's Ferrari ... Continue Reading

New Google Appliance: Closer to the Truth

Added By Adriaan Bloem on 18-Oct-2010

Google is announcing a new version of the Google Search Appliance today -- version 6.8 of the company's enterprise search solution. The headline feature is "Cloud Connect" -- but that's in fact a pretty superficial addition. If you look at the technology, what's more interesting is that this release marks another small step in Google's long transition from fiction to reality ... Continue Reading

Why software vendors acquire others

Added By Alan Pelz-Sharpe on 15-Oct-2010

My post yesterday about Autonomy reminded me to explain a bit more about software vendor "roll-ups" and what they really mean to you the customer ... Continue Reading

Beware big vendors if you care about viability

Added By Tony Byrne on 8-Oct-2010

When I was a pup in the enterprise technology industry, I noticed that some of the best solutions came from smaller vendors. Upon hearing this, my elders would pull me aside and say, ... Continue Reading

Oracle 11g ECM Becomes More and Less Open

Added By Apoorv Durga on 5-Oct-2010

In the latest 11g release of their ECM suite, Oracle has made some key changes that they claim will make the platform more open and less proprietary. But there's a catch. ... Continue Reading

Webinar - Latest trends in Intranet technologies

Added By Tony Byrne on 27-Sep-2010

Are you an Intranet leader expected to stay abreast of multiple related technologies? If so, please join me for a complimentary webinar next Monday ... Continue Reading

App Store? There's an App for that

Added By Adriaan Bloem on 27-Sep-2010

What, your system vendor doesn't have an app store yet? Apple has popularized the concept, and most phone platforms now have something similar: Google's Android Market and Nokia's Ovi Store come to mind. So now everyone has to have one, not just devices, but enterprise software as well ... Continue Reading

Cuil and Clusty are gone - but some lessons endure

Added By Adriaan Bloem on 23-Sep-2010

It's easy to get caught up in the announcements of new and exciting stuff -- and even easier to have forgotten about them when they quietly leave the stage. Case in point: Cuil and Clusty ... Continue Reading

IBM Search, powered by Lucene, is a forklift upgrade

Added By Apoorv Durga on 21-Sep-2010

Rather quietly, IBM has replaced the search index within their OmniFind Enterprise Edition. The latest release of this search engine, version 9.1 supports new search collections that are based on Lucene ... Continue Reading

What makes The Real Story Group different?

Added By Alan Pelz-Sharpe on 9-Sep-2010

Our product evaluations are here for one purpose alone -- to provide buyers with truly independent, technical, and critical assessments of the products they are considering. What this means in practice is that some products get added to our services, and others quietly get dropped ... Continue Reading

Vendor Landscapes and Horse Races

Added By Adriaan Bloem on 19-Aug-2010

There's an odd fascination with equestrianism in technology. Vendor landscapes are often described as horse races; there's leaders and laggards, winners and losers. That's great for gamblers, investors, and jockeys. But it's not very useful ... Continue Reading

What Exactly is IDOL, Anyway?

Added By Adriaan Bloem on 18-Aug-2010

There's a lot of mysticism shrouding Autonomy's mega-search offering, "IDOL." Not in the least bit because every piece of software that is acquired by the vendor is either "plugged into," "powered by," or "integrated with" IDOL. Supposedly, ... Continue Reading

SharePoint's FAST 2010 is not as cheap as you might think

Added By Adriaan Bloem on 13-Aug-2010

However, make no mistake: FAST may be a lot less expensive, but it's certainly not going to come cheap. Not in the least bit because implementing it right will still be an expert's job. ... Continue Reading

Making sense of IT gibberish

Added By Alan Pelz-Sharpe on 12-Aug-2010

Explaining technical concepts -- which are often quite abstract -- can be quite a challenge. So at the Real Story Group we often try to be creative in how we go about explaining things ... Continue Reading

How to get the right vendors to respond to your RFP

Added By Tony Byrne on 12-Jul-2010

Many of our enterprise research customers are reporting an interesting trend: fewer responses to their RFPs (a.k.a., "tenders"). Even vendors they had at the top of their lists may decline to bid. This puzzles them ... Continue Reading

Justifying the cost of e-government

Added By Alan Pelz-Sharpe on 9-Jul-2010

There is an outcry in the UK at the moment over the cost of building and maintaining Government websites. The figures released by the government relating to individual department website costs ... Continue Reading

Don't ogle search if you really want content management

Added By Tony Byrne on 8-Jul-2010

I'll agree with mega-vendor Autonomy on one key point: Search technology is really important. But is it so important that search functionality should dominate your choice in a content management system? ... Continue Reading

UK Budget Cuts and Public Sector IT

Added By Alan Pelz-Sharpe on 22-Jun-2010

In the UK today, the new Chancellor of the Exchequer George Osbourne will announce his emergency budget details. The one thing we know in advance is that this will contain some of the most severe cuts in recent history ... Continue Reading

Get your updated vendor subway map

Added By Tony Byrne on 15-Jun-2010

Here's our latest take on the marketplaces we cover. We still can't fit all the vendors we evaluate, but we're getting closer ... Continue Reading

UK roadshow diary Day One - dynamic publishing

Added By Alan Pelz-Sharpe on 14-Jun-2010

Day One of the AIIM UK Roadshow started in Glasgow, a place I know pretty well. The sessions were followed by a long but stunningly beautiful drive down ... Continue Reading

See you at the UK ECM Roadshow

Added By Alan Pelz-Sharpe on 10-Jun-2010

Just a note to say that I will be at each of upcoming AIIM UK Roadshow the week of the 14th June. I will be giving the closing keynote each day ... Continue Reading

Autonomy buys CA Information Governance - A First Take

Added By Alan Pelz-Sharpe on 9-Jun-2010

Autonomy today announced that it has acquired CA's (formerly Computer Associates) Information Governance assets. These consist primarily of two main products ... Continue Reading

No magic in eDiscovery

Added By Alan Pelz-Sharpe on 9-Jun-2010

In the American corporate world, eDiscovery is the "pain du jour," as requests to find and turn over documents grow exponentially ... Continue Reading

Exalead acquired by Dassault Systemes

Added By Adriaan Bloem on 9-Jun-2010

Dassault Systèmes, a major product lifecycle management (PLM) vendor, has announced the acquisition of enterprise search vendor Exalead. Which of course leads to the two usual questions with any acquisition ... Continue Reading

Video: Meeting the System Integrator

Added By Alan Pelz-Sharpe on 3-Jun-2010

I was myself once a systems integrator, and many of my friends still work for systems integrators. This is my roundabout way of saying sorry in advance for the following video ... Continue Reading

Scoring spreadsheets, the bane of my life

Added By Theresa Regli on 11-May-2010

My colleague Alan Pelz-Sharpe and I frequently engage in friendly debate. Recently, we've been discussing the pros and cons of using scoring spreadsheets in the vendor evaluation process ... Continue Reading

UK ECM Roadshow in June

Added By Alan Pelz-Sharpe on 5-May-2010

One of the events that I most looking forward to this year is the AIIM UK Roadshow - 14-17 June ... Continue Reading

Exalead keeps tabs on Sarkozy

Added By Adriaan Bloem on 14-Apr-2010

Politics aside, I've always enjoyed watching the occasional French president's speech on television. Where U.S. presidents act, well, presidential, and the Queen will be regal, a French head of state is much more expansive. And nowadays, we can also compare another style: on-line presence ... Continue Reading

The willful ignorance of business users

Added By Theresa Regli on 8-Apr-2010

One of my favorite parts of my job is the educational aspect - helping people new to content technology understand what it does and how it works. ... Continue Reading

Pardon the ECM Interruption

Added By Jarrod Gingras on 7-Apr-2010

This session will be a fast-paced debate exploring a variety of controversial ECM-related issues and trends ... Continue Reading

Enterprise search versus federated search

Added By Theresa Regli on 5-Apr-2010

A question often asked by people learning about search technology is the difference between enterprise and federated search. It is not the simplest question to answer ... Continue Reading

Think you can you stump these consultants?

Added By Jarrod Gingras on 1-Apr-2010

For the last several years, I've had the honor of hosting our Stump the Consultant panel at the info360: AIIM Expo ... Continue Reading

Pathbreaking research focuses on Human Cloud

Added By Tony Byrne on 1-Apr-2010

I'm delighted to announce today that we have just released new research on emerging technologies that will transfer live human beings to the Cloud ... Continue Reading

Hiring a UK/Europe Account Executive

Added By Jarrod Gingras on 31-Mar-2010

As we continue to grow globally, we're looking for a motivated account exec in the UK or Europe ... Continue Reading

Selecting Wine and Software

Added By Jarrod Gingras on 31-Mar-2010

Theresa Regli recently recorded this video using one of her favorite analogies: selecting the right enterprise software is a lot like selecting the right wine to have with dinner ... Continue Reading

Updated search vendor evaluations

Added By Theresa Regli on 26-Mar-2010

This week, we've updated all 20+ of our search vendor evaluations. My colleague Adriaan Bloem, who obsessively tests search tools and interviews end-users of search systems ... Continue Reading

Finding the best vendor means treating bidders right

Added By Tony Byrne on 24-Mar-2010

Is it a buyers' market for content technologies? Some enterprises believe that technology suppliers are so hungry for business that they will line up for kilometers to respond to an RFP. ... Continue Reading

What makes your project successful in the real world

Added By Jarrod Gingras on 19-Mar-2010

There are many ways to measure success of an information management project. Project leaders typically want to "help" your colleagues, but how do they know they're successful? ... Continue Reading

Holistic Information Management

Added By Alan Pelz-Sharpe on 17-Mar-2010

Whilst recently working on a change management initiative for one of our multinational clients, I had a bit of an "aha!" moment. I was in the midst of explaining to the assembled team members how their future information management system ... Continue Reading

Evaluating vendor proposals - Kill your spreadsheets

Added By Alan Pelz-Sharpe on 15-Mar-2010

As you may know, a lot of our work at the Real Story Group involves helping people make the right information management buying decisions. Not surprisingly, one of the most common areas where our customers seek our counsel is with vendor scoring and assessment methodologies ... Continue Reading

Little Lucid gets big funding for Lucene

Added By Kas Thomas on 11-Mar-2010

Lucid Imagination, the commercial company that distributes its own certified versions of the open source Apache Lucene and Apache Solr search technology, has raised $10 million in Series B funding from a series of venture capital firms ... Continue Reading

Two new Advisory Papers for enterprise technology selection teams

Added By Tony Byrne on 1-Mar-2010

My colleague Alan has produced two short briefings of special interest to content technology selection teams ... Continue Reading

Which is better for you - platforms or products

Added By Tony Byrne on 23-Feb-2010

Today we released a new advisory paper, "How the New Platforms vs. Products Debate Impacts Your Success." Subscribers to any of our EI Watch, SharePoint Watch, and CMS Watch research streams can ... Continue Reading

Google - unsuitable for the enterprise

Added By Alan Pelz-Sharpe on 22-Feb-2010

For years now Google has played fast and loose with information confidentiality and privacy issues. As if further proof were needed ... Continue Reading

Not Buying Into Open Text and the Power of Three

Added By Tony Byrne on 22-Feb-2010

Mega-vendor Open Text announced today that it would acquire fellow Canadian vendor, NStein. NStein was known mostly for its text-mining / text analytics tools, but over the years took a circuitous route ... Continue Reading

SAP, EMC, and Open Text - Who cares?

Added By Alan Pelz-Sharpe on 22-Feb-2010

Over the last few weeks there has been a flurry of media interest in the fact that SAP is reselling EMC Documentum and Open Text products. It's a flurry (bordering on blizzard) that is of little or no relevance to actual buyers of these software products ... Continue Reading

Keeping it Real

Added By Alan Pelz-Sharpe on 22-Feb-2010

Welcome to the Real Story Group! For my colleagues and I this is an exciting time, and part of a continuing adventure that I hope you will join. ... Continue Reading

Welcome to the Real Story Group

Added By Tony Byrne on 17-Feb-2010

Welcome to the Real Story Group. Today we cut over to our new website(s) ... Continue Reading

Big changes coming at CMS Watch

Added By Tony Byrne on 11-Feb-2010

Early next week, we will be re-launching this website, adding some new sites, and at a more fundamental level, revamping the way we serve our customers. ... Continue Reading

Microsoft leaves Linux-based FAST customers stranded

Added By Kas Thomas on 9-Feb-2010

Buyers of the Linux and UNIX versions of FAST's Enterprise Search Platform (ESP) got some bad news the other day: It'll now be necessary to switch to a Windows server platform, or else move to some other product for enterprise search ... Continue Reading

Search fares well in sluggish economy

Added By Adriaan Bloem on 8-Feb-2010

At times I get the feeling the content technologies aren't affected by the economic downturn. Some of the vendors we cover have come out with early reports on their performance over 2009, and so far the news is good ... Continue Reading

ROI calculations are a joke

Added By Alan Pelz-Sharpe on 8-Feb-2010

Our colleagues over at Forrester recently undertook some interesting research regarding content management investment attitudes in 2010 (DM, RM and WCM). The overall finding was along the lines one might expect ... Continue Reading

Vendor Tip: perform some basic research before disqualifying prospects

Added By Alan Pelz-Sharpe on 3-Feb-2010

Our job here is to advise buyers of technology, never vendors. But today I am going to make an exception and give the vendors out there a solid tip. Do your homework before responding to RFPs ... Continue Reading

Seeking UK/Europe Sales and Customer Supt Exec

Added By Tony Byrne on 20-Jan-2010

We're looking to hire a UK- or Europe-based (with native English) sales and support executive. You can ... Continue Reading

SDL moving into targeted marketing and e-commerce

Added By Adriaan Bloem on 18-Jan-2010

For those vendors with solid profits, it's a buyer's market. SDL, parent company of such products as Tridion, Trados, Trisoft, and XySoft, announced the acquisition of Dutch e-commerce vendor Fredhopper today. ... Continue Reading

Who remembers the Deep Web?

Added By Alan Pelz-Sharpe on 15-Jan-2010

I heard the words "Deep Web" used this week at an industry gathering. It's something I have not heard in quite a while, and looking around me in the room I figured that few people there had any idea what this term actually refers to ... Continue Reading

Search gets (even more) specialized

Added By Kas Thomas on 13-Jan-2010

The search technology marketplace is getting much more specialized, with important implications for you the customer. There are at least two different ways that software can specialize: Functionally and Vertically ... Continue Reading

SurfRay Ontolica 2010

Added By Adriaan Bloem on 12-Jan-2010

Regular readers of this blog know that Surfray's MondoSearch and Ontolica (search for SharePoint) products have a bit of a checkered past. First vendor MondoSoft went bankrupt; it was then sold to SurfRay; then SurfRay went bankrupt; then it was restructured to SurfRay 2009. But I'm happy to report that the Danish company now seems to be doing a lot better ... Continue Reading

Searching for Terrorists

Added By Adriaan Bloem on 8-Jan-2010

What if finding that one bit of information is of vital importance? Well, it may not have been the main story angle of last month's attempted terrorist attack, but we've certainly heard a lot about how good information management might have prevented the attempted airline bombing. ... Continue Reading

End of an era for Open Text?

Added By Kas Thomas on 6-Jan-2010

It's not often that a well-known vendor simply vacates the software space, effectively forfeiting a chunk of the market to competitors. But that's what Open Text has decided to do with its main enterprise search offering. ... Continue Reading

Enterprise search buyers look to specialized search players

Added By Theresa Regli on 5-Jan-2010

Today we release an update to our Search & Information Access subscription service. (You can download a free sample here.) ... Continue Reading

How did our 2009 predictions fare?

Added By Tony Byrne on 16-Dec-2009

Yesterday we issued our twelve predictions for 2010. Once again, I'll look back at our 2009 predictions and see how we did ... Continue Reading

2010 Content Technology Predictions

Added By Jarrod Gingras on 15-Dec-2009

With only a few weeks left in 2009, it's time for our team of CMS Watch analysts to reveal our 2010 predictions, where we make our best guesses as to what the Content Technology industry will hold for you in the new year ... Continue Reading

Time to Tame the Apache Menagerie

Added By Kas Thomas on 8-Dec-2009

Subscribers to our Search and Information Access Research are well aware that we've been increasing our coverage of Apache Lucene lately, in keeping with the phenomenal -- and still growing -- popularity of Apache's well-known open-source search engine ... Continue Reading

Keeping Google Appliances past two years

Added By Adriaan Bloem on 7-Dec-2009

Maybe it's because a Google Appliance is an actual, physical machine, and not just an intangible piece of software. But the question that keeps popping up is "can you actually keep it running once the 2-year license runs out?" ... Continue Reading

Content Technology Vendor Map - 2010

Added By Tony Byrne on 2-Dec-2009

We've just updated our "Content Technology Vendor Map" for 2010 ... Continue Reading

Coveo Expresso: Free Search, Black, No Sugar

Added By Adriaan Bloem on 23-Nov-2009

Last year I blogged about several free enterprise search solutions, and it looks Coveo is now bringing coffee to the free beer party I described back then. A couple of weeks ago the vendor announced "Expresso," "your free entry to enterprise search." ... Continue Reading

The Death of Taxonomies, revisited

Added By Theresa Regli on 13-Nov-2009

Earlier this year I caused quite a stir when I predicted the death of taxonomies. Taxonomists worldwide told me I was an idiot, nuts, completely delusional. Some were deeply concerned that their jobs were threatened, as if employers would change org charts based on my prediction. Others secretly told me they agreed ... Continue Reading

Is the SharePoint bubble going to burst?

Added By Alan Pelz-Sharpe on 11-Nov-2009

As subscribers who received our recent advisory paper know, there is plenty to be excited about in SP2010, especially if you are a part of the SharePoint channel of resellers, consultants, developers, and system integrators. But over the past few weeks I have been noticing something of a shadow side to this excitement ... Continue Reading

IBM, Lucene, and the future of search

Added By Kas Thomas on 11-Nov-2009

I've been covering IBM's search technology (for our Search and Information Access Research) for two years now, and I confess that I've never quite totally understood the strategy (if there is one) behind IBM OmniFind Yahoo! Edition (OYE) ... Continue Reading

Solr heads for an even sunnier future

Added By Kas Thomas on 28-Oct-2009

Anyone who's been watching the search space for a while knows that Apache Solr -- the popular open-source search server built on Lucene -- is the elephant in the room for a great many product-selection teams these days. It may be an exaggeration to say that most product-selection discussions begin with ... Continue Reading

Google Appliance 6.2 catching up with marketing

Added By Adriaan Bloem on 20-Oct-2009

Google released a fairly significant version 6.2 of its appliance today. There's a very corporate YouTube video summarizing the main novelties, and a quirky one about the one spotlighted for this release -- the "Self Learning Scorer," which uses indirect feedback from clickthroughs to improve ranking ... Continue Reading

Say hello at ARMA Expo

Added By Alan Pelz-Sharpe on 12-Oct-2009

Later this week I will be at the ARMA Expo in Orlando ... Continue Reading

Aligning Web and Search Analytics

Added By Tony Byrne on 30-Sep-2009

Last week I heard Marko Hurst give a nice talk on search analytics, the topic of a forthcoming book he's co-authoring with Lou Rosenfeld. Marko emphasized the importance of integrating quantitative and qualitative analysis in any user experience effort ... Continue Reading

The vendor-analyst echo chamber game

Added By Tony Byrne on 23-Sep-2009

Had a nice chat the other day with an old acquaintance who previously held two interesting jobs: as a practice lead at a major technology analyst firm, as well as heading up "analyst relations" for a major vendor. This is not uncommon; there's a revolving door between staff at vendors and analyst firms ... Continue Reading

Old Software Never Dies -- SurfRay Releases Ontolica 4.0

Added By Shawn Shell on 14-Sep-2009

SurfRay, maker of Ontolica and twice bankrupt search software company, announced availability of Ontolica 4.0 for SharePoint. This new version, according to the announcement, includes ... Continue Reading

Recommind productizes its categorization engine

Added By Kas Thomas on 18-Aug-2009

Anyone who's been involved in a corporate-taxonomy project knows exactly how the terms "tedium," "tiresome," and "taxonomy" are related. Each derives from the other. ... Continue Reading

Let us now praise metators

Added By Tony Byrne on 29-Jul-2009

Longtime information management guru Bob Boiko is a modest guy. You won't hear him blowing his own trumpet, so I will ... Continue Reading

New evaluations of Google, Coveo, and ISYS

Added By Theresa Regli on 24-Jul-2009

This week we released an update of our Search & Information Access Report 2009 ... Continue Reading

Know your relevance

Added By Theresa Regli on 22-Jul-2009

Today I took part in a lively panel about enterprise search at ACM's SIGIR (Special Interest Group for Information Retrieval) conference in Boston ... Continue Reading

Learn best practices for your intranet

Added By Tony Byrne on 16-Jul-2009

Intranets have been around for more than in a decade in many enterprises, yet developing an effective intranet remains a puzzle for many information and communications managers ... Continue Reading

Interest in Lucene continues to accelerate

Added By Kas Thomas on 14-Jul-2009

A while back, I wrote about our decision to expand our coverage of Apache Lucene for the Search and Information Access Report, based on what seemed like an accelerating rate of adoption of Lucene and related technologies ... Continue Reading

Open source: it's just a license

Added By Adriaan Bloem on 13-Jul-2009

A lot of my time is spent evaluating technology, and I have a confession to make: the licensing is one of the least spectacular bits to review. ... Continue Reading

What Wimbledon and vendor selection have in common

Added By Theresa Regli on 2-Jul-2009

As Murraymania swept the UK, I settled into my seat on Court No. 2 last week, on Wimbledon's always-action-packed middle Saturday ... Continue Reading

A browser is a search engine?

Added By Adriaan Bloem on 30-Jun-2009

In a clip on YouTube, an interviewer asks passersby in Times Square what a browser is.The surprising result: many think it's a search engine ... Continue Reading

Lucene can read almost anything: Lucid and ISYS team up

Added By Adriaan Bloem on 30-Jun-2009

A few months ago, I blogged about ISYS offering their document converter filters as a separate component. My thought was these would come in handy to add on ... Continue Reading

The Coming Acronym Crisis

Added By Kas Thomas on 25-Jun-2009

As I talk to people in the content-technology industry (if I may call it that), I'm struck by a common thread that has begun to emerge in conversations involving roadmaps and futures ... Continue Reading

GSA6: Google Billions, Revisited

Added By Adriaan Bloem on 11-Jun-2009

Last week, I posted a highly critical comment on Google's marketing of the Appliance, version 6 ... Continue Reading

Google Search Appliance v6: don't believe the hype

Added By Adriaan Bloem on 2-Jun-2009

The release of a new major version of the Google Search Appliance usually creates lots of excitement, but that excitement fades quickly once people start to use the machines for real ... Continue Reading

When customers are unreasonable

Added By Tony Byrne on 27-May-2009

At CMS Watch, we're advocates only for you, the technology customer. But sometimes the customer is unreasonable ... Continue Reading

Wolfram Alpha search engine: just the facts

Added By Adriaan Bloem on 25-May-2009

After months of high anticipation of what this "Google killer" would bring, Wolfram Alpha was finally opened to the public a week ago ... Continue Reading

Search, query syntax, Google and Starbucks

Added By Adriaan Bloem on 20-May-2009

There's too much here to write up in one blog post, so I'll pick one of the cherries for you here. Last week's Enterprise Search Summit in New York ended with roundtable discussions ... Continue Reading

Search, Portals, and SharePoint at Interop-Vegas

Added By Tony Byrne on 11-May-2009

Next week you can find Alan and I at Interop 2009 in Las Vegas. We'll have a booth there to show some of CMS Watch's latest research, so feel free to stop by and say hello ... Continue Reading

JBoye 2009 conference wrap-up

Added By Tony Byrne on 8-May-2009

I had the pleasure of participating in the JBoye 09 conference in Philadelphia, USA earlier this week ... Continue Reading

Search in New York next week

Added By Adriaan Bloem on 6-May-2009

I'm excited to be headed over to New York next week. The Enterprise Search Summit 2009 brings together a veritable who's-who in search ... Continue Reading

Join us at Internet World UK

Added By Theresa Regli on 24-Apr-2009

When I think of Earls Court, London, the first thing that comes to mind for me is the many Led Zeppelin concerts I grew up listening to that were recorded in this hallowed venue ... Continue Reading

Vivisimo - still searching for real social marketing

Added By Adriaan Bloem on 21-Apr-2009

Meet Stan, the everyman, who'll try to sell you on Vivisimo Velocity enterprise search software ... Continue Reading

Read me that file so I can index it, please

Added By Adriaan Bloem on 8-Apr-2009

One of those easy-to-overlook but important details of a search engine: will it actually read your files? ... Continue Reading

Listening to the Pogue

Added By Tony Byrne on 7-Apr-2009

That would be David Pogue, New York Times technology columnist and author of the ... Continue Reading

Searching Lucene, Solr, and the gang

Added By Adriaan Bloem on 26-Mar-2009

A rather quaint trait of the Apache Lucene project's homepage is that the search is actually powered by Google ... Continue Reading

OASIS blesses UIMA - What does it mean?

Added By Kas Thomas on 20-Mar-2009

Yesterday, OASIS (the standards body behind things like DocBook and BPEL) approved a new standard ... Continue Reading

Autonomy, Interwoven, and the ongoing search-content management dance

Added By Tony Byrne on 18-Mar-2009

Autonomy's acquisition of Interwoven formally closed yesterday ... Continue Reading

Software versions - how strange the change from major to minor

Added By Adriaan Bloem on 18-Mar-2009

Spring is here, and, as in Autumn, this means new products released and new version numbers ... Continue Reading

Search vendor SurfRay back in business

Added By Adriaan Bloem on 15-Mar-2009

About a month ago, I reported that SurfRay was in bankruptcy. It has only taken a few weeks, but it seems the company has been revived. ... Continue Reading

Exalead BI aspirations demystified - slightly

Added By Adriaan Bloem on 13-Mar-2009

When enterprise search vendors say they're moving into Business Intelligence, I walk to my closet to take out my skepticism hat. ... Continue Reading

Omniture SiteSearch has Atomz core

Added By Adriaan Bloem on 10-Mar-2009

Demokritos would be proud: if you look very closely, you'll see that Omniture's "SiteSearch" offering is actually composed of Atomz ... Continue Reading

Content Therapy Is Back!

Added By Jarrod Gingras on 6-Mar-2009

We've put together a schedule (pdf) of when we'll be presenting and when we'll be available for office hours at Booth #320 ... Continue Reading

New subscription options

Added By Jarrod Gingras on 5-Mar-2009

Based on feedback from you, we've modified our subscription options a bit ... Continue Reading

We're seeking to hire another analyst

Added By Tony Byrne on 3-Mar-2009

CMS Watch seeks a Technology Analyst based in the UK or continental Europe to evaluate Web Content Management and other Content Technology vendors ... Continue Reading

2009 Content Technology Vendor Map

Added By Tony Byrne on 3-Mar-2009

Today we updated our semi-famous "subway map" for 2009 ... Continue Reading

Search Marketplace Stabilizing After Years of Turbulence

Added By Theresa Regli on 26-Feb-2009

Today we release our 2009 Cross-Check^tm chart for enterprise search and information access ... Continue Reading

Enterprise Search Technology Deep Dive in London

Added By Theresa Regli on 25-Feb-2009

In a little less than a month's time, I'll be teaching a half-day course on Enterprise Search Technology in London ... Continue Reading

The Legal Dept rescues Records Managers?

Added By Alan Pelz-Sharpe on 17-Feb-2009

You really can't envy the task of records managers in the public or private sector. Many are still tasked with archiving hard copies of ... Continue Reading

When your vendor tells you to shut up

Added By Tony Byrne on 12-Feb-2009

Fine summary in CIO Magazine's blog, about various customer "gag orders" some major ERP vendors are attempting to impose contractually ... Continue Reading

Picking the right supplier in a recession

Added By Alan Pelz-Sharpe on 12-Feb-2009

"Nobody ever got fired for buying IBM" -- so the saying goes ... Continue Reading

Microsoft discloses plans for FAST ESP

Added By Adriaan Bloem on 10-Feb-2009

We've had to wait a while: ever since Microsoft acquired Fast Search & Transfer almost exactly a year ago, the big question was what would happen to both FAST ESP and Microsoft's SharePoint ... Continue Reading

Search vendor SurfRay in liquidation

Added By Adriaan Bloem on 10-Feb-2009

I've reported on the troubles at Danish search vendor Surfray before, but it seems that it is now curtains for the company ... Continue Reading

Thoughts on Google Monoculture and the Cloud

Added By Kas Thomas on 31-Jan-2009

At 1430 hours UTC on Saturday, January 31, the unthinkable happened. Google malfunctioned. ... Continue Reading

Startup offers commercial support for Lucene

Added By Kas Thomas on 26-Jan-2009

For the most recent edition of the Search and Information Access Report, I had the opportunity to help expand our coverage of Apache Lucene. ... Continue Reading

Is your vendor becoming a fine young cannibal?

Added By Tony Byrne on 23-Jan-2009

"Channel partners" are consulting or integration firms that implement or provide supplementary services to a software vendor's technology ... Continue Reading

John Lervik resigns from Microsoft-FAST

Added By Adriaan Bloem on 23-Jan-2009

It has taken a while, but with a continuing investigation by the Norwegian police and restating of earnings over 2006/2007, Microsoft is cutting itself ... Continue Reading

CMS Watch is hiring...

Added By Alan Pelz-Sharpe on 22-Jan-2009

We're looking to hire a full-time Marketing Associate ... Continue Reading

Autonomy acquires Interwoven - A first take

Added By Alan Pelz-Sharpe on 22-Jan-2009

Today Autonomy announced that they intend to buy Interwoven. ... Continue Reading

More trouble for search vendor Surfray

Added By Adriaan Bloem on 19-Jan-2009

Surfray, the company that acquired Mondosoft after the latter's bankruptcy, continues to encounter heavy weather itself. ... Continue Reading

Google is an end - Translate knows how to bake

Added By Adriaan Bloem on 19-Jan-2009

I stumbled across an eWeek story about Cross-Language Enterprise Search, launched last month on Google Code. It's an add-on for the Google Appliance ... Continue Reading

Web Self Service - trend in 2009?

Added By Alan Pelz-Sharpe on 10-Jan-2009

Customer-driven, web self-service will surely become a dominant theme for 2009. ... Continue Reading

Even Google discontinues products

Added By Janus Boye on 19-Dec-2008

November brought bad news for all Livelyzens ... Continue Reading

Who loves the incumbent vendor?

Added By Alan Pelz-Sharpe on 18-Dec-2008

One of my favorite little phrases is "double edged sword," and I found a perfect application for it recently, in a discussion of "incumbent" vendors ... Continue Reading

Looking for more E in SE

Added By Tony Byrne on 16-Dec-2008

Sitting through countless vendor demos to clients over the past couple of years, I've noticed a trend -- at least among Web CMS and Portal vendors -- of sales engineers ("SEs") emphasizing sales over engineering ... Continue Reading

Looking ahead to 2009 -- and evaluating 2008

Added By Tony Byrne on 16-Dec-2008

Today we released our annual predictions for 2009 ... Continue Reading

SharePoint - Is it a bird? Is it a plane? No...

Added By Adriaan Bloem on 2-Dec-2008

Talking about SharePoint in Copenhagen today and yesterday reminded me of an interesting point ... Continue Reading

Come visit our stand at the Online Information Conference

Added By Theresa Regli on 1-Dec-2008

This week, my colleagues Jarrod, Alan and I will be at the Online Information Conference in London... ... Continue Reading

e-Discovery: selling umbrellas when it's raining?

Added By Adriaan Bloem on 1-Dec-2008

With recession clouds forming, there just has to be a silver lining. And thanks to Autonomy, I now know what it is: ... Continue Reading

Search is dead -- Long live search and information access!

Added By Jarrod Gingras on 25-Nov-2008

It has become fashionable lately to declare that search is dead ... Continue Reading

New Course on E-Discovery

Added By Jarrod Gingras on 20-Nov-2008

Recently, I've heard several people make the statement that "law firms grow most during tough economic times" ... Continue Reading

RSS is more than aggregation -- it's the new personalization

Added By Kas Thomas on 19-Nov-2008

A recent press release concerning ArnoldIT's Google monitoring service piqued my interest ... Continue Reading

When public agencies select software

Added By Tony Byrne on 19-Nov-2008

I recently had a wide-ranging interview with Government Computer News ... Continue Reading

Let's meet at AIIM Expo 2009

Added By Tony Byrne on 17-Nov-2008

You can now review the schedule for the late March AIIM Expo 2009, to be held in Philadelphia, PA, USA ... Continue Reading

Google breaking out of the box

Added By Adriaan Bloem on 10-Nov-2008

While I was at jboye08, talking about enterprise search, Google snuck up from behind and surprised me ... Continue Reading

Apache Lucene site -- powered by Google

Added By Kas Thomas on 30-Oct-2008

What's wrong with this picture? ... Continue Reading

In search of a standard search syntax

Added By Kas Thomas on 27-Oct-2008

I've spent a lot of time recently researching various information-access technologies and search products, and I had a bit of an "Aha moment" the other day... ... Continue Reading

SharePoint 2007 SP2 is coming

Added By Janus Boye on 26-Oct-2008

On Friday Microsoft announced a few interesting details on the next service pack for SharePoint. ... Continue Reading

What's your experience using Google's enterprise tools?

Added By Janus Boye on 26-Oct-2008

I've just started new research on how Google's many enterprise tools are being used ... Continue Reading

When the project honeymoon ends

Added By Tony Byrne on 24-Oct-2008

I've been advising a large enterprise in the midst of a somewhat complex Web CMS and Component Content Management implementation ... Continue Reading

Autonomy, centralizing control of MOSS

Added By Alan Pelz-Sharpe on 21-Oct-2008

Every day I am assaulted by a barrage of press releases, almost all of which contain nothing of interest ... Continue Reading

Hope to see you in Denmark

Added By Tony Byrne on 17-Oct-2008

We're looking forward very much to the annual J. Boye conference in Aarhus, Denmark during the first week in November, because ... Continue Reading

More Fast Upheaval

Added By Adriaan Bloem on 16-Oct-2008

It's official: Fast Search & Transfer has been charged with accounting fraud ... Continue Reading

In praise of user group meetings

Added By Alan Pelz-Sharpe on 16-Oct-2008

I have decided that I love user group meetings, and I want to go to more, so please invite me to yours... ... Continue Reading

Friends, Romans, Countrymen...

Added By Theresa Regli on 12-Oct-2008

At CMS Watch we love Italy and many things Italian.... ... Continue Reading

Should IAs be building applications without engineers?

Added By Theresa Regli on 8-Oct-2008

A former colleague of mine, one of the smartest engineers I have ever had the pleasure of working with, recently attended "developer training" for WCM vendor ... Continue Reading

Remembering Google

Added By Kas Thomas on 2-Oct-2008

Remember Google the way it was in 2001? ... Continue Reading

Google, a Fifth, and Cloud Computing

Added By Tony Byrne on 24-Sep-2008

Yesterday Google sponsored lunch at the KM World and Intranets 2008 conference, and while we noshed on chicken ... Continue Reading

Meet us in Utrecht next week

Added By Adriaan Bloem on 12-Sep-2008

If you're a regular reader of this blog -- or our various reports -- the HartmanEVENT 2008 in Utrecht, The Netherlands next week ... Continue Reading

No longer blaming the CMS for United's stock plunge

Added By Tony Byrne on 8-Sep-2008

What happens when Google calls old pages "news "? ... Continue Reading

Scared of Spiders?

Added By Adriaan Bloem on 3-Sep-2008

My girlfriend really doesn't like spiders, so I regularly get to roll up my newspaper and squash one. I'm not so much afraid of them, but that's starting to change: they can be lethal to a website ... Continue Reading

What You Need To Know About Search in SharePoint 2007

Added By Janus Boye on 29-Aug-2008

Search is important to most SharePoint projects, but unfortunately it is also something that ... Continue Reading

The Emperor's New Box

Added By Adriaan Bloem on 18-Aug-2008

Google has announced its new Search Appliance, version 5.2. ... Continue Reading

Join us in Copenhagen and London for search, IA and more....

Added By Theresa Regli on 4-Aug-2008

I'm thrilled to invite you to two seminars and a full-day conference on enterprise search, findability and information architecture, taking place next month in the wonderful cities of Copenhagen and London ... Continue Reading

Cuil could be cool

Added By Adriaan Bloem on 1-Aug-2008

As the buzz has it, public website search engine Cuil is the new Google challenger ... Continue Reading

Ongoing confusion in the land of MS search technology

Added By Shawn Shell on 1-Aug-2008

The SharePoint IT Pro Documentation Team recently published a blog post on the various Microsoft "enterprise" search technologies. The post did a nice job of clarifying the role of each of Microsoft's various search tools, save FAST ... Continue Reading

A new (and wearable) Content Technologies Subway Map

Added By Tony Byrne on 23-Jul-2008

A new season brings an updated vendor map: ... Continue Reading

Infrastructure Updates for SharePoint

Added By Shawn Shell on 18-Jul-2008

Through the SharePoint product team's MSDN blog, Microsoft announced that it had released a significant infrastructure update for SharePoint ... Continue Reading

Narrowcasting to your feed aggregator

Added By Tony Byrne on 11-Jul-2008

We're pleased that CMS Watch now covers ten different technologies, but I suspect that many of you take an interest in only one or two families of tools ... Continue Reading

Enterprise Search Scalability: A Big Issue

Added By Kas Thomas on 9-Jul-2008

In the future, your search system may need to scale to handle billions of documents. For some companies, the future is now. ... Continue Reading

How Fast is Attivio?

Added By Adriaan Bloem on 5-Jul-2008

The Fast Search & Transfer news continues to keep me on my toes. ... Continue Reading

Best bets: a worst practice?

Added By Kas Thomas on 26-Jun-2008

As one of the authors of our Enterprise Search Report 2008, I've been spending a lot of time lately looking at search technology and talking to folks who care deeply about the subject ... Continue Reading

The value of archiving and the limitations of e-discovery

Added By Alan Pelz-Sharpe on 19-Jun-2008

Today we read about yet another major financial scandal allegedly exposed through the discovery of an e-mail message from ... Continue Reading

FAST clarification

Added By Adriaan Bloem on 3-Jun-2008

Apparently, when I previously wrote about Carrie's hand reaching out from the grave, the metaphor was too subtle. ... Continue Reading

CMS Watch Competition Winner

Added By Alan Pelz-Sharpe on 2-Jun-2008

You may remember a while back we launched our little competition to come up with a new name for our vendor positioning chart ... Continue Reading

FAST and the Furious

Added By Adriaan Bloem on 30-May-2008

I vividly remember being terrified as a child by the movie Carrie. The closing scene ... Continue Reading

Dining at the intersection of Search and Retention

Added By Kas Thomas on 22-May-2008

Lawyers were well represented (you might say) at this year's Enterprise Search Summit in New York. At times, ESS felt more like an e-discovery conference ... Continue Reading

Enterprise search: free as in free beer?

Added By Adriaan Bloem on 16-May-2008

Searching information -- really, how hard can it be? So, why wouldn't you go out and get a search engine that's for free ... Continue Reading

Vendor criticism of CMS Watch

Added By Alan Pelz-Sharpe on 16-May-2008

As you know at CMS Watch we write critical product evaluations to help you avoid expensive procurement and deployment mistakes ... Continue Reading

SEO: furthering the case for better content hygiene

Added By Theresa Regli on 9-May-2008

The worlds of SEO and enterprise search are not as far apart as you might think. Let me explain. ... Continue Reading

Budget time: How much should I set aside for software licenses?

Added By Janus Boye on 3-May-2008

When budget-building time comes up, many technology customers face the interesting question of how much money to put aside for new software licenses ... Continue Reading

Thoughts on SharePoint and FAST Search

Added By Shawn Shell on 25-Apr-2008

In our SharePoint Report 2008 we discuss SharePoint's shortcomings and strengths in the search space ... Continue Reading

Readers' challenge - name our new chart!

Added By Alan Pelz-Sharpe on 6-Apr-2008

Since moving to the US in 2002 I have become a fan of The Atlantic magazine, and in particular the last page of each edition that contains the "Word Fugitives" column ... Continue Reading

More Reasons to Love London

Added By Theresa Regli on 1-Apr-2008

Great theater. Awesome Indian food. Hyde Park in springtime ... Continue Reading

A New Wave of Enterprise Search?

Added By Theresa Regli on 25-Mar-2008

At the AIIM Expo in Boston and Documation Paris earlier this month, I met with several enterprise search vendors, old and new. There's a growing movement afoot to de-throne the old guard ... Continue Reading

JBoss DNA: using JCR to make metadata behave

Added By Kas Thomas on 22-Mar-2008

The JBoss folks have launched an ambitious new open-source project that is so breathtaking in scope, it defies easy categorization, even though (ironically) it is largely about categorization. ... Continue Reading

Put to the Test: Google Search Appliance

Added By Theresa Regli on 21-Mar-2008

My colleagues Tony Byrne and Adriaan Bloem recently wrote up a summary of pros and cons, as well as offered sound advice, regarding the Google Search Appliance ... Continue Reading

A tale of two search technology selections

Added By Adriaan Bloem on 18-Mar-2008

CM Pros organized an event on the topic of enterprise search last week, with two case-study presentations and a fair bit of discussion among attendees. ... Continue Reading

The game of musical chairs continues in enterprise search

Added By Adriaan Bloem on 17-Mar-2008

In the latest shuffle in enterprise search, SAS, known for business intelligence and analytics software, has announced today it acquired Teragram, natural language processing specialists ... Continue Reading

Objective technology analysis for the French?

Added By Theresa Regli on 13-Mar-2008

Much like "le brunch" has infiltrated the Paris restaurant scene, Anglophone phrases like le CRM, l'ERP and l'ECM were omnipresent at Documation Paris this week. So were vendors at the conference podium ... Continue Reading

La taxonomie est morte! Vive la taxonomie...

Added By Theresa Regli on 12-Mar-2008

Conference events and tracks are getting nichey-er and more specific, and rightly so, as every year the knowledge we accumulate about content technology gets deeper and more nuanced, which begs more specific presentations and probing questions from implementers ... Continue Reading

SharePoint Conference: Something Old, Something New, Something Borrowed and Something Blue

Added By Shawn Shell on 10-Mar-2008

Microsoft held their second SharePoint Conference in Seattle last week. By all accounts the turnout was well beyond ... Continue Reading

To boldly go where they have gone before

Added By Adriaan Bloem on 7-Mar-2008

Web CMS vendor SDL Tridion has opened a new office in Germany, almost eight years to the date after their first attempt ... Continue Reading

36 Hours at AIIM: Google, SharePoint, Customers

Added By Tony Byrne on 5-Mar-2008

Herewith some random thoughts on the first half of the 3-day AIIM Conference & Expo in Boston, MA, USA ... Continue Reading

Content Technologies Subway Map

Added By Tony Byrne on 5-Mar-2008

Many different tools -- and scores of vendors -- fall under the rubric of "content technologies." Can they be organized on a single page? ... Continue Reading

Have a seat on the couch...

Added By Jarrod Gingras on 3-Mar-2008

Though we are not psychiatrists, as technology evaluators covering various content technologies, we spend many hours listening to some sad stories of software implementations gone wrong... ... Continue Reading

Join CIOs next Thursday at the AIIM Expo

Added By Tony Byrne on 29-Feb-2008

I'll be moderating a morning keynote panel at the AIIM Expo in Boston, MA, USA, entitled "The Future of Information Management: The CIO's Perspective." ... Continue Reading

Which comes first: marketing hype or proven search product?

Added By Theresa Regli on 19-Feb-2008

As my scrupulous colleague Adriaan Bloem pointed out last month about Google, sometimes vendors and their marketing evolve more quickly than products themselves ... Continue Reading

jboye08 in Denmark: Call for Speakers issued

Added By Janus Boye on 19-Feb-2008

jboye08, the annual international web conference in November in Aarhus, Denmark has begun accepting speaker proposals ... Continue Reading

Content: what's it worth to you?

Added By Theresa Regli on 17-Feb-2008

Kevin Kelly recently wrote a superb commentary on what adds value to digital content, called "Better Than Free." Free content is everywhere, so what compels, and will compel, people to pay for it? ... Continue Reading

The Enterprise Search Report 2008, updated, plus a Basic Search edition

Added By Theresa Regli on 14-Feb-2008

Today we release an update and a new edition of our Enterprise Search Report 2008.... ... Continue Reading

SAP invests in Endeca

Added By Theresa Regli on 6-Feb-2008

More quiet than the news of Microsoft's acquisition of FAST Search & Transfer was the recent announcement that enterprise search vendor Endeca has received $15 million in funding from the venture arms of Intel and SAP ... Continue Reading

Independence and Industry Analysts

Added By Alan Pelz-Sharpe on 1-Feb-2008

Wall Street Journal columnist Lee Gomes wrote an interesting piece about industry analyst firm The Aberdeen Group ... Continue Reading

The world is your oyster, but is the Geo-web right for you?

Added By Theresa Regli on 30-Jan-2008

We all have our computer time-wasters. For some it's games, for others, IM'ing with friends. For me, it's the geo-web ... Continue Reading

CMS Watch is hiring

Added By Tony Byrne on 22-Jan-2008

We're looking for a full-time technology/industry analyst to join our growing team ... Continue Reading

Welcome, Barbara...

Added By Theresa Regli on 20-Jan-2008

We'd like to welcome Barbara Feldman, our new Customer Relationship Manager, who joined us on January 2nd ... Continue Reading

Google Search Appliance: small step in technology, giant leap in marketing

Added By Adriaan Bloem on 17-Jan-2008

With every vendor acquisition, and the uncertainty this brings for existing customers, I see self-perceived competitors step in with cut-rate offers to "upgrade" to their technology. But I was still surprised to see Google ... Continue Reading

That was FAST: Microsoft to acquire Norwegian search vendor

Added By Adriaan Bloem on 8-Jan-2008

Of course, with last year's upheaval at Fast Search & Transfer, there has been speculation of the company being acquired. And most were quick to agree that Microsoft would be a likely buyer ... Continue Reading

Content cleanup in the former East Germany

Added By Theresa Regli on 26-Dec-2007

There's no time like the holidays for catching up on back issues of The Economist (don't worry, we're baking cookies, too), and this morning I found myself engrossed by a tale of pattern matching ... Continue Reading

Making Search Work

Added By Tony Byrne on 14-Dec-2007

That's the title of a badly-needed new book by Martin White. At CMS Watch, we tend to focus on search technology, with an eye toward helping ... Continue Reading

Google Search Appliance still comes up short

Added By Theresa Regli on 10-Dec-2007

Last week, after giving a keynote on the current and future of Enterprise Search at the Online Information conference in London, the first question asked of me was, "Why shouldn't I just get Google? It's what my boss thinks is best." ... Continue Reading

At last: Details out on MOSS 2007 SP1

Added By Janus Boye on 5-Dec-2007

Almost exactly a year after MOSS 2007 was released, Joel Olesen, Sr. Technical Product Manager at Microsoft, finally shed some light on future product plans ... Continue Reading

Grateful for content technologies

Added By Tony Byrne on 22-Nov-2007

Here in the USA it is "Thanksgiving" holiday -- a very pleasant time when we gather with family and declare our various gratitudes. In that spirit, I'll list some content technology things for which, I think, we can all be grateful ... Continue Reading

Coming second in a one-horse race

Added By Adriaan Bloem on 18-Nov-2007

While writing reviews for the new Enterprise Search Report, I found myself frequently saying you should test the effectiveness of a given product against your own corpus of content, which is reiterated in the Report's "Advice" section. But I can't help ... Continue Reading

New York in December: Christmas Trees, Ice Skating, Polar Bears, and IOA!

Added By Jarrod Gingras on 14-Nov-2007

We have just a few spots remaining for a class I'll be teaching on Information Organization and Access in New York from December 10-13, 2007 ... Continue Reading

Mondosoft still ticking

Added By Jarrod Gingras on 12-Nov-2007

This past week at the Enterprise Search Summit in San Jose, CA, I had a chance to meet up with some representatives of Mondosoft. In the wake of their bankruptcy announcement and SurfRay gobbling up the pieces, they appear to have emerged relatively unscathed under new Surfray ownership. ... Continue Reading

Search at a tipping point?

Added By Alan Pelz-Sharpe on 8-Nov-2007

Has enterprise search finally reached the tipping point? Yes, seemed to be the conclusion of many of the experts here at the Enterprise Search Summit West ... Continue Reading

Microsoft's Free Lunch

Added By Adriaan Bloem on 7-Nov-2007

Microsoft has announced an update to the mouthful "Microsoft Office SharePoint Server for Search 2007" -- which is now called "Search Server 2008", but is still the somewhat stripped-down version of the full search engine ... Continue Reading

Releasing 4th edition of Enterprise Search Report

Added By Tony Byrne on 6-Nov-2007

Today we released the Enterprise Search Report 2008, evaluating 18 major search vendors. We'll be discussing more about different marketplace trends and vendors in the coming weeks. For now, our initial release focuses on the stunted promise of hosted search, ... Continue Reading

VisualSciences' Search and Publish: What about us?

Added By Jarrod Gingras on 26-Oct-2007

As Phil Kemelor points out, the VisualSciences sale to Omniture should cause customers to ready themselves for a bumpy ride. Customers of VisualSciences' web content management service, Publish, and their hosted search service, Search, will continue to endure the uncertainty ... Continue Reading

Mondosoft: going once, going twice...

Added By Adriaan Bloem on 26-Oct-2007

...and sold to the bidder in the back. According to Danish website Computerworld, enterprise search vendor Mondosoft, which is currently in liquidation, has been bought by fellow countrymen ... Continue Reading

Autonomy buys Meridio

Added By Alan Pelz-Sharpe on 23-Oct-2007

Major enterprise search vendor Autonomy announced today that they will acquire Meridio, the Northern Ireland-based Records Management vendor which had originally hitched its wagon to Microsoft SharePoint ... Continue Reading

Tracking KMWorld

Added By Alan Pelz-Sharpe on 22-Oct-2007

Autumn is conference season here in the US, and one of the events I am most looking forward to is KMWorld in San Jose, California, from 6-8th November. ... Continue Reading

To tag or not to tag

Added By Tony Byrne on 16-Oct-2007

Fellow analyst Mike Maziarka recently went over to the dark side (he now works for portal/middleware vendor BEA -- good catch for them). That's too bad, because Mike and I had a modest tradition of holding freewheeling "Town Hall" debates at industry conferences. There's one big topic where we could always disagree: tagging ... Continue Reading

Mondosoft's ride coming to an end?

Added By Adriaan Bloem on 15-Oct-2007

According to the Danish financial newspaper Børsen, enterprise search vendor Mondosoft is now in liquidation (via Version2) ... Continue Reading

Search the X-Files: unknown entities

Added By Adriaan Bloem on 21-Sep-2007

If you're in the market for search technology, you probably hear a lot about faceted browsing, guided navigation, refining, clustering, categorization, and so on. Many of today's search engines attempt to present more than just keyword search. That's fine if your content has high-quality structured metadata, but what if you throw in thousands of Word documents where the "author" is defined as John Doe? ... Continue Reading

Dilbert on IOA

Added By Tony Byrne on 19-Sep-2007

There's a particular Dilbert cartoon making the rounds that pokes good fun at Web 2.0 in general and "folksonomies" in particular. Surely there is much to satirize here. ... Continue Reading

Autonomy: Find the Search

Added By Adriaan Bloem on 12-Sep-2007

This week, Autonomy announced that German call center provider Quelle.Contact has chosen its IDOL product "...to power its new Content Management System (CMS)." Hold on -- wasn't Autonomy in the enterprise search business? ... Continue Reading

Classifying why we have sex

Added By Theresa Regli on 26-Aug-2007

Like great bottles of wine or legendary concert performances, there are occasional taxonomy projects I hear about after the fact that I'm very sorry I missed. Recently in The New York Times, society and science columnist John Tierney reflected on the results of a taxonomy project at the University of Texas that attempted to classify all the reasons why people have sex ... Continue Reading

FAST Weathering it out in the Fjords

Added By Adriaan Bloem on 17-Aug-2007

Three weeks ago, Fast Search & Transfer announced a profit warning, readjusting its projected revenues to the $34 - $38 million range down from the $54 to $57 million the company expected only two months earlier. The company cited "changes in business practice with regard to the non-use of MoUs and the tightening of internal control procedures." ... Continue Reading

Just what is IOA?

Added By Tony Byrne on 10-Aug-2007

Of course, the world doesn't need another 3-letter acronym. But we think this one's important. IOA stands for "Information Organisation & Access", a new AIIM certificate course developed by CMS Watch and taught by both of us around the world ... Continue Reading

Announcing a New Training Program

Added By Tony Byrne on 9-Aug-2007

Today CMS Watch officially kicks off a formal training program. In conjunction with AIIM, we are providing classroom workshops (leading to official AIIM designations) in Information Organisation & Access (IOA) and Business Process Management (BPM). I'm very excited about these new courses. ... Continue Reading

FAST, Microsoft and the meaning of working together

Added By Adriaan Bloem on 20-Jul-2007

Both FAST and Microsoft have announced that they are "working together" on integrating FAST ESP with MOSS 2007. This has had analysts in a flurry, ... Continue Reading

Google introduces Custom Search Business Edition

Added By Adriaan Bloem on 18-Jul-2007

Google has announced the Custom Search Business Edition, an ad-free version of their Custom Search, which allows small to medium businesses to use the search engine to index and query their website or specific other websites. ... Continue Reading

Taxonomy management, or BSM? It’s all semantics….

Added By Theresa Regli on 16-Jul-2007

Recently I chatted with SchemaLogic CEO Jeff Dirks about the company’s new spin in the marketplace. The software formerly known as "taxonomy management software" is now "BSM" software or "Business Semantics Management." Call it what you will, it's still about managing categories and vocabularies for your content, which we all could do a bit better ... Continue Reading

Whole Lotta Shaking Going On at Visual Sciences

Added By Phil Kemelor on 13-Jul-2007

If you're a Visual Sciences customer (i.e., HBX and Visual Site analytics, Publish CMS, or the former Atomz Search), you'd have to be a bit concerned by yesterday's report that the company is actively considering "unsolicited inquiries" to be acquired ... Continue Reading

When Search and ECM collide

Added By Alan Pelz-Sharpe on 15-May-2007

"When Search & ECM Collide" was the title of a tutorial I ran in New York yesterday. It's an important topic to explore as both Search vendors and ECM vendors both seem to believe that ... Continue Reading

Your iPod, or your business? Taxonomies in-depth...

Added By Theresa Regli on 26-Apr-2007

A couple of months ago, I got many reponses from fellow frustrated iPod owners to my post about how bad metadata in iPods makes for a bad user experience. The same was true last week at the AIIM Expo, when during my taxonomy tutorial, the audience was quick to point out the problems they endured transfering bad metadata from CDs to their online jukebox ... Continue Reading

FAST buys RetrievalWare from Convera

Added By Adriaan Bloem on 6-Apr-2007

In a surprising move, Convera Corporation sold its RetrievalWare solution - which accounts for most of Convera's revenue - to Norwegian enterprise search vendor Fast Search & Transfer. With dwindling sales ... Continue Reading

Blogosphere responds to Google's appliance upgrade

Added By Tony Byrne on 7-Feb-2007

Google's recent announcement that it upgraded the "Mini" version of its Search Appliance ("GSA") inspires me to share some useful links that have been accumulating in open tabs ... Continue Reading

Enterprise search is not dead

Added By Tony Byrne on 19-Jan-2007

... Continue Reading

The future of search and text mining

Added By Tony Byrne on 11-Jan-2007

CMS Watch contributing analyst Steve Arnold talks about search and related text mining technologies at Government Computer News. ... Continue Reading

New subscription package for CMS Watch reports

Added By Tony Byrne on 4-Jan-2007

We've recently received inquiries from emerging technology teams at different enterprises asking for long-term access to all CMS Watch reports. So we've rolled out a year-long subscription package that provides a site license to all our products and each update, at a discount. Find details here. ... Continue Reading

People create taxonomies

Added By Tony Byrne on 22-Dec-2006

Theresa Regli explains how and why in the latest eDoc Magazine from AIIM... ... Continue Reading

IBM and Yahoo to Offer Free Enterprise Search Engine

Added By Apoorv Durga on 14-Dec-2006

IBM and Yahoo have announced a free enterprise search software. Called IBM OmniFind Yahoo! Edition, it neither uses IBM's nor Yahoo's technology for underlying search but instead runs on ... Continue Reading

Review of Oracle's new enterprise search engine

Added By Tony Byrne on 8-Nov-2006

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Join us in Denmark this November

Added By Tony Byrne on 16-Oct-2006

... Continue Reading

Adding AJAX to faceted navigation

Added By Tony Byrne on 6-Oct-2006

... Continue Reading

Some small search vendors really do fade away

Added By Tony Byrne on 27-Sep-2006

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New GUI for SAP Portal -- New name for SAP TREX

Added By Janus Boye on 13-Sep-2006

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Now offering indvidual product evaluations

Added By Tony Byrne on 19-Jul-2006

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Hosted CMS, Search Expanding in Europe

Added By Janus Boye on 9-Jun-2006

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Coming next...a patent on hit highlighting?

Added By Tony Byrne on 2-Jun-2006

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Not tuning the Google Search Appliance

Added By Tony Byrne on 1-Jun-2006

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Dozens of plausible search vendors out there

Added By Tony Byrne on 1-Jun-2006

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Insider view into SAP pricing

Added By Janus Boye on 25-May-2006

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Honeycombs are better than quadrants

Added By Tony Byrne on 23-May-2006

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Gilbane-DC keynotes: turn-about is fair play

Added By Tony Byrne on 22-May-2006

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Google and the future of information management

Added By Tony Byrne on 18-May-2006

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Vendor Q1 results: boring is good

Added By Tony Byrne on 10-May-2006

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Stellent, Fast, and the decoupling of Search and ECM

Added By Tony Byrne on 5-May-2006

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Autonomy begins to meld K2

Added By Tony Byrne on 2-May-2006

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Just how bad is Enterprise Search?

Added By Tony Byrne on 25-Apr-2006

... Continue Reading

Google expands enterprise search targets...sort of

Added By Tony Byrne on 20-Apr-2006

... Continue Reading

Doogle?

Added By Tony Byrne on 6-Apr-2006

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Google emptied my CMS

Added By Tony Byrne on 30-Mar-2006

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Improving Intranet Search

Added By Tony Byrne on 8-Mar-2006

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Google, Search, and Content Management, circa February

Added By Tony Byrne on 9-Feb-2006

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The problem of text in relational databases

Added By Tony Byrne on 5-Feb-2006

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Swedish EPiServer joins Google partner program

Added By Janus Boye on 8-Dec-2005

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Martin White publishes Enterprise Search Guidebook

Added By Tony Byrne on 21-Oct-2005

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With full-text search, does Uncle Sam still need to classify web pages?

Added By Tony Byrne on 14-Oct-2005

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Why I think IBM's UIMA is promising

Added By Tony Byrne on 30-Sep-2005

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Vivisimo and MSN Search win FirstGov Search contract

Added By Tony Byrne on 26-Sep-2005

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Google seeks partners for enterprise search products

Added By Tony Byrne on 22-Sep-2005

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Oracle gets sexier with TripleHop acquisition

Added By Tony Byrne on 15-Sep-2005

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More clues on Google in the Enterprise

Added By Tony Byrne on 13-Sep-2005

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Shame on Google

Added By Tony Byrne on 6-Sep-2005

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Verity CTO to Yahoo!

Added By Tony Byrne on 2-Aug-2005

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Are You Analyzing Your Search Logs?

Added By Tony Byrne on 30-Jul-2005

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CMS Watch releases 2nd Edition of Enterprise Search Report

Added By Tony Byrne on 14-Jul-2005

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What to include in intranet search results

Added By Tony Byrne on 1-Jul-2005

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3rd-Party Search for SharePoint

Added By Tony Byrne on 20-Jun-2005

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Verity Acquires 80-20 Software

Added By Tony Byrne on 14-Jun-2005

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Poor bet that your search engine supports best bets

Added By Tony Byrne on 6-Jun-2005

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FAST rising? CM buyers want more search choices

Added By Tony Byrne on 23-May-2005

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33 lines about 33 search vendors

Added By Tony Byrne on 20-Apr-2005

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WebSideStory Acquires Atomz

Added By Tony Byrne on 11-Feb-2005

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Industry Solutions for Search

Added By Tony Byrne on 8-Feb-2005

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David to Google's Mini Goliath?

Added By Tony Byrne on 2-Feb-2005

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Google Mini

Added By Tony Byrne on 13-Jan-2005

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IBM Joins Enterprise Search Race

Added By Tony Byrne on 3-Jan-2005

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Verity Acquires Dralasoft

Added By Tony Byrne on 16-Dec-2004

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Hosted vendors boost search capabilities

Added By Tony Byrne on 8-Dec-2004

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Feast and Famine for Convera

Added By Tony Byrne on 23-Nov-2004

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Google Appliance Crosses the Atlantic

Added By Tony Byrne on 26-Oct-2004

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CMS Watch Publishes Enterprise Search Report

Added By Tony Byrne on 21-Oct-2004

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Now where did I put that website...

Added By Tony Byrne on 24-May-2004

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Wisdom for the Ages

Added By Tony Byrne on 3-Dec-2002

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The Case Against Knowledge Management

Added By Tony Byrne on 21-Mar-2002

... Continue Reading