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Document Management (ECM) blog posts

Apoorv Durga

Cloud File-Sharing Platforms a Service in Your Enterprise Architecture - Part 2

Added By Apoorv Durga on 10-May-2013

In an earlier post on this topic, I  mentioned that for Cloud File-Sharing (CFS) Platforms to become a part of the enterprise layer -- as opposed to just serving as stand-alone tools like most of them do now -- they would need to improve in a number of areas. One of the key areas where almost all the tools need improvement is in the area of reporting and compliance ... Continue Reading

Apoorv Durga

Reality Check: Cloud File Sharing and Collaboration vendors in 2013

Added By Apoorv Durga on 22-Apr-2013

We've just published our 2013 edition of the Cloud File Sharing and Collaboration Marketplace Analysis. This advisory briefing looks at how the marketplace -- both in terms of products and vendors -- is evolving.

For 2013 we isolate three key trends: ... Continue Reading

Apoorv Durga

Is Hybrid Cloud File-sharing Right for You?

Added By Apoorv Durga on 18-Mar-2013

Some common arguments against cloud-based services in general -- and cloud-based file sharing services in particular -- revolve around the security implications of your files getting stored outside your firewall.

A typical argument goes like this ... Continue Reading

Jarrod Gingras

Digital Workplace Trends 2013 now available

Added By Jarrod Gingras on 25-Feb-2013

Every so often, though, it is important to take a step back from the details and look at the more macro-trends that are facing today's business and technology decision-makers ... Continue Reading

Kashyap Kompella

What should you make of vendor market share leadership claims?

Added By Kashyap Kompella on 21-Feb-2013

Where's the fine print? You can creatively define a category that eliminates everyone else and preside over a parallel universe in which only you reside. ... Continue Reading

Apoorv Durga

Salesforce Acquires EntropySoft

Added By Apoorv Durga on 6-Feb-2013

Salesforce.com has acquired EntropySoft, a French content integration and migration vendor. Some observers have speculated this is a way for Salesforce to enter the Enterprise Content Management marketplace. I think a closer look will reveal a different rationale ... Continue Reading

Irina Guseva

Flirting with enterprise technology - Mr. Right or Mr. Right Now?

Added By Irina Guseva on 6-Feb-2013

In a recent advisory call, a Real Story Group client posed her incumbent Web CMS replacement dilemma in a slightly unconventional way: “Do you think I should settle for Mr. Right Now, or should I wait for Mr. Right?” she asked me ... Continue Reading

Tony Byrne

Vendor Subway Map - 2013

Added By Tony Byrne on 29-Jan-2013

Here's the latest edition of our famous vendor subway map. With this latest iteration, we add the Cloud File Sharing marketplace, a.k.a., the beige line.

We also account for other vendor additions and subtractions -- typically via mergers and acquisitions, such as the ones that finally put Oracle firmly on the purple line ... Continue Reading

Tony Byrne

How Did Our Predictions Fare in 2012?

Added By Tony Byrne on 18-Dec-2012

Every year we make predictions about the coming annum, and every year, we go back and see how our predictions actually fared. See, for example, our assessment of our 2011 predictions.

Below I'll evaluate how our 2012 predictions (from December, 2011) held up ... Continue Reading

Irina Guseva

How to handle product demos gone wrong

Added By Irina Guseva on 7-Dec-2012

If you're undertaking a selection of a WCXM or a DAM system, or any other piece of enterprise technology for that matter, you'll want to see a demo, to witness first-hand all the bells and whistles ... Continue Reading

Theresa Regli

Twelve Predictions for 2013

Added By Theresa Regli on 4-Dec-2012

Each year around this time, all the Real Story Group analysts get together to partake in some crystal-ball gazing about where the content technology market will head in the next year.

Here are our collective predictions for 2013: ... Continue Reading

Shawn Shell

SharePoint Conference in Perspective - What to Make of the Changes in SP2013?

Added By Shawn Shell on 30-Nov-2012

RSG advisory customers know that each new version of any technology platform carries both the promise of a better world and the agony of the upgrade.  SharePoint 2013 is no exception ... Continue Reading

Tony Byrne

Out of the Autonomy Frying Pan and into the OpenText Fire?

Added By Tony Byrne on 26-Nov-2012

I note with interest that OpenText is offering a a "software trade-in" for Autonomy customers. ... Continue Reading

Kashyap Kompella

Should Autonomy customers head for the exit door? Should prospects stay away?

Added By Kashyap Kompella on 26-Nov-2012

The recent controversy does not change the fundamentals of the Autonomy family of products nor the company DNA. HP appears to be doing its due diligence after the fact. But as a potential customer, you’re well advised not to leave your due diligence until after your purchase. ... Continue Reading

Jarrod Gingras

What Are Your Big Challenges for 2013?

Added By Jarrod Gingras on 21-Nov-2012

This is the time of year when we start to look back and reflect on the past twelve months and begin to look forward to what's next. As some you know, in addition to our premium research and associated advisory sessions, some of our subscribers ask us to assist them in a more hands-on consultative engagement ... Continue Reading

Tony Byrne

What Technology Customers Can Learn from the HP-Autonomy Debacle

Added By Tony Byrne on 20-Nov-2012

The short version of my argument is this: I believe Autonomy's impressive financial results (at least those reported) served to conceal key warning signs about its aging flagship search technology, doped-up sales strategies, warped internal culture, and growing disdain for its own customers ... Continue Reading

Theresa Regli

Who's buying your analyst's dinner?

Added By Theresa Regli on 19-Nov-2012

The whole affaire, as well as a recent request I received from a Digital Asset Management vendor, reminded me that the world of technology analysis is no less shifty -- it's just that the attempted manipulation of the system for personal and business gain is of a different nature ... Continue Reading

Apoorv Durga

Why traditional ECM tools like Documentum, FileNet, SharePoint, and Alfresco are not suited for cloud file sharing

Added By Apoorv Durga on 12-Nov-2012

Enterprises will naturally question: since the functionality these cloud-based tools provide is really a subset of the larger problem document management tools like Documentum seek to solve, why not just use of the traditional ECM or Collaboration tools for file sharing instead of selecting a new set of tools? ... Continue Reading

Tony Byrne

Who's Going to Buy MarkLogic?

Added By Tony Byrne on 2-Nov-2012

Which brings me to MarkLogic, the XML repository vendor with some nice technology in search of a general-purpose use case. MarkLogic has been successful, but never took off ... Continue Reading

Tony Byrne

When Your Boss Says Cloud-First

Added By Tony Byrne on 1-Nov-2012

There's a growing misconception that cloud is an end in itself, rather than a means to end. That never bodes well ... Continue Reading

Apoorv Durga

Selecting a cloud file sharing vendor without IT participation is never a good idea

Added By Apoorv Durga on 29-Oct-2012

Many cloud-based services, including file-sharing platforms, allow business units to provision an accounts themselves and get started right away. This gives a impression that IT involvement is not required, and some vendors even encourage you to bypass your enterprise technology teams. This approach can suffice initially, but with time, various problems typically emerge ... Continue Reading

Jarrod Gingras

The Three Camps of Document Management

Added By Jarrod Gingras on 18-Oct-2012

Most document management systems in the market today fall into one of three broad camps. ... Continue Reading

Jarrod Gingras

Updates to our ECM evaluations: Oracle, OpenText, and more

Added By Jarrod Gingras on 11-Oct-2012

We've just updated four vendor evaluations in our in-depth Document & Records Management (ECM) stream.

If there's a key theme here, it's that the ECM industry continues to adapt to SharePoint by delivering specific, packaged applications, especially around case management. ... Continue Reading

Jarrod Gingras

Three October Seminars in Washington D.C.

Added By Jarrod Gingras on 1-Oct-2012

In just two weeks my colleagues Tony Byrne, Apoorv Durga, Matt Mullen, and I will be gathering in Washington D.C. to share some of our latest research findings at three special events held in conjunction with the annual KM World conference. We're looking forward to meeting with many of you ... Continue Reading

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