Should You Use CRM Platforms to Manage Documents?

  • June 10, 2014

In a webinar last week on options for enabling salespeople to access documents, one option I discussed was to use your incumbent salesforce automation / customer relationship management (SFA/CRM) platform for document management. Many such platforms now provide interesting capabilities like basic document lifecycle management and file sharing as part of their core services...

Which Hybrid Cloud Model Works Best for ECM?

  • April 25, 2014

These concerns are particularly germane for the enterprise content management (ECM) tools and consequently, hybrid clouds are somewhat of a rage amongst ECM vendors these days...

Mobilizing your Salesforce: EMC|Documentum, IBM FileNet, SharePoint, Box, or...?

  • March 28, 2014

Your enterprise salespeople are increasingly mobile. More than ever, they need access to collateral — brochures, presentations, contracts, pricing charts, and so forth — while on the move. How can you provide effective access to the latest documents for salespeople who aren’t tethered to your internal enterprise network?...

When your incumbent WCM or Portal platform won't work for mobile-first

  • February 26, 2014

Your existing enterprise software tools -- such as your Web CMS or Portal tools -- can take you only so far.  The argument in their favor is that the these tools separate content or raw information from its presentation. So then if you already have a content management system managing content for your website, then it is just a matter of creating a new template optimized for mobile. But is it really that simple?...

Self assessment of our 2013 predictions

  • January 17, 2014

Every year, we make technology predictions about the various content technology marketplaces that we cover. And rather uniquely, we go back and see how we fared. So here's how we fared with our 2013 predictions:...

Ten 2014 Technology Predictions

  • January 14, 2014

It's that time of year for our team of Real Story Group analysts to reveal our 2014 predictions, where we try to predict what the future holds in the technology world....

When it rains, it pours (Oracle) clouds

  • January 6, 2014

Oracle has done this before; at some point in time, they had four or five different Portal products. However, it took a really long time for them to actually consolidate and integrate multiple offerings. So while it may be a good thing to get different options from one single vendor...

What the Adobe security breach can teach you

  • November 19, 2013

I dread those emails that go along the lines of, “We've checked a list of millions of compromised accounts and cross referenced it with people who have an XYZ account. We noticed that the email that you used to register for an XYZ account was on that list of exposed accounts.”...

Why is Mobile Testing So Hard?

  • October 16, 2013

We often find enterprises underestimating the effort required to test mobile apps. After all, how much testing effort will it take if you are developing native apps for just two operating systems -- iOS and Android?...