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Web Content Management blog posts

Apoorv Durga

Alfresco Version 4 is Buzzword Compliant

Added By Apoorv Durga on 7-Feb-2012

Last week open source document management vendor Alfresco released Version 4 of its (commercially-supported) enterprise edition package. As we've come to expect from Alfresco, it's long on buzzwords and interesting new directions, but a bit short on functional niceties and architectural continuity ... Continue Reading

Alan Pelz-Sharpe

WebSphere Portal, Coremedia or EMC Documentum?

Added By Alan Pelz-Sharpe on 6-Feb-2012

I enjoyed an excellent day in Oxford last week speaking (and listening to the other speakers) at a CMS Expert Group round table event. Many topics of interest emerged, but the one that underlay several discussions -- and is also close to my heart -- was, "When is a Web Content Management project not a Web Content Management project?" ... Continue Reading

Apoorv Durga

What the IBM Worklight Acquisition Means for WebSphere Customers

Added By Apoorv Durga on 6-Feb-2012

Last week, IBM acquired erstwhile partner Worklight, an Israel-based vendor.

Worklight is a platform for developing mobile applications that enables you to build ... Continue Reading

Apoorv Durga

Technology Toolkit of a Digital Marketer

Added By Apoorv Durga on 31-Jan-2012

You already know that marketing is evolving and becoming increasingly digitally focused. That means today's marketers must become much more proficient across various marketing technologies to be fully effective. But what should a marketer's technology toolkit contain? ... Continue Reading

Tony Byrne

Updated Technology Vendor Map

Added By Tony Byrne on 30-Jan-2012

We've just updated our longstanding "subway map" for 2012.

Biggest changes have come around acquisitions (e.g., HP), and ... Continue Reading

Kashyap Kompella

Digital marketing making inroads in India

Added By Kashyap Kompella on 20-Jan-2012

We recently attended the Click Asia Summit in Mumbai, a gathering for digital and social media marketers in the region. Here are the mantras and maxims, tidbits and trivia from the event ... Continue Reading

Apoorv Durga

Jive Software Offers Social Media Monitoring with Fathom

Added By Apoorv Durga on 23-Dec-2011

Social software vendor Jive Software recently announced a new module called Fathom for Social Media Monitoring. Fathom comes as a free add-on to an existing Jive 5 setup. It provides basic capabilities for monitoring content across Twitter, Facebook, Linkedin, blogs and other sources. Fathom Pro, a paid upgrade to the free version, adds some advanced analytics and intelligence capabilities to the free module ... Continue Reading

Theresa Regli

Six Sigma for WCM

Added By Theresa Regli on 14-Dec-2011

Because I completed my university degree and started working full-time at the age of 20 (I wanted nothing more than to finish school and be out in the "real world"), I am not particularly impressed by copious degrees, professional certifications, or letters after a person's name ... Continue Reading

Apoorv Durga

Key Decisions to Make When You Decide to Go Mobile

Added By Apoorv Durga on 13-Dec-2011

At such time you decide you need a mobile presence for your corporate website or for an enterprise application, you'll face some key decision points, the outcome of which will define how you execute on a mobile strategy ... Continue Reading

Tony Byrne

Always on the lookout for great analysts

Added By Tony Byrne on 12-Dec-2011

A skilled technology industry analyst is a rare bird: loves figuring out the innards of the tools, writes with depth and clarity, but can communicate effectively with business and IT leaders alike and coach them to make good decisions.  We try to set a pretty high bar above and beyond that. If you've seen our work and think you'd be a good fit for a very demanding job, check out our ongoing analyst position openings ... Continue Reading

Irina Guseva

What the SDL acquisition of Alterian means for customers

Added By Irina Guseva on 6-Dec-2011

It took a bit of financial courting, but we have another market match: the struggling Alterian has agreed to sell out to SDL for an all-cash, 110p-a-share offer for a total sum of £68.4 million ... Continue Reading

Jarrod Gingras

2012 Technology Predictions

Added By Jarrod Gingras on 6-Dec-2011

It's that time of year for our team of Real Story Group analysts to reveal our 2012 predictions, where we try to predict what the future holds in the technology world ... Continue Reading

Tony Byrne

How accurate were our 2011 predictions?

Added By Tony Byrne on 5-Dec-2011

Like all analyst firms, every year-end we make predictions. I think we're fairly unique, though, in going back to see how our earlier predictions fared. Let's see whether our predictions for 2011 actually panned out. These were the twelve predictions we made in December, 2010 ... Continue Reading

David Hobbs

Keeping It Simple - Your Everyday Publishing Use Case

Added By David Hobbs on 30-Nov-2011

Your most important web content management use case is also probably the simplest.  Yet it's easy for us to get excited about all the possibilities (in other words, the complexities) of a CMS and lose focus on this important use case: your day-in and day-out publishing process ... Continue Reading

Irina Guseva

No liftoff for SaaS Web CMS

Added By Irina Guseva on 23-Nov-2011

Every few years, someone declares one type of Web Content Management (CMS) software on the verge of "liftoff," to take over the entire space. Early last decade, people tried to convince me that open source was going to dominate the world "by 2005." ... Continue Reading

Tony Byrne

Latest update to our Web CMS vendor evaluations

Added By Tony Byrne on 22-Nov-2011

We've just released a minor update to our Web CMS Report, which evaluates 42 major products from around the globe. Version 20.3 includes updated reviews of ... Continue Reading

Jarrod Gingras

Storage Wars in the Cloud

Added By Jarrod Gingras on 17-Nov-2011

OK, I'll admit it. One of my guilty pleasures in recent years has been the American television show, Storage Wars ... Continue Reading

Apoorv Durga

Different Ways for Building Mobile Apps

Added By Apoorv Durga on 4-Nov-2011

One of the arguments against building downloadable, native apps for mobile devices -- as opposed to browser-based web apps -- is that you sacrifice portability. Since you use platform-specific APIs, the argument goes, you will need to develop your app separately for each of the platforms you want to support. However, this argument is starting to get diluted, as emerging approaches can get the best of both worlds ... Continue Reading

Irina Guseva

Elvis DAM: Handsome resident of the Dutch software belt - with room for gezelligheid

Added By Irina Guseva on 26-Oct-2011

And the second new entrant to our DAM/MAM research I want to introduce you to is Elvis DAM by Dutchsoftware. Random fact: I collect KLM Blue Delft miniature houses. Elvis joins my “Dutch vendors I review” collection. ... Continue Reading

Irina Guseva

Adobe MAX 2011 impressions: WEM and DAM out of focus

Added By Irina Guseva on 13-Oct-2011

Last week I attended the Adobe MAX annual customer conference in Los Angeles. My primary interest revolved around WCM/WEM and DAM, and checking out how the acquisitions of Day Software and Omniture are getting integrated. To remind you, we cover Adobe’s CQ5 product in our WCM evaluations, and CQ DAM and Scene7 in our DAM report. ... Continue Reading

Apoorv Durga

Mobile-Enabling Enterprise Applications

Added By Apoorv Durga on 10-Oct-2011

Once you decide to mobile-enable your enterprise information systems, the key question you need to address is whether to provide mobile access via Mobile Web (browser-based interfaces) or by offering downloadable applications ("apps").

This is a longstanding debate and proponents of both approaches will point to numerous benefits ... Continue Reading

Alan Pelz-Sharpe

From Vignette to Microsoft - Web Content Management Orthodoxy

Added By Alan Pelz-Sharpe on 3-Oct-2011

Below is an excerpt from an interview I had with with Australian journalist David Walker. I thought it worth re-publishing here too. In a wide ranging chat undertaken whilst I was grumpy and jetlagged we discussed amongst other things Interwoven (now Autonomy soon to be HP), Vignette (OpenText), and Microsoft ... Continue Reading

Apoorv Durga

Alternatives for integrating content Into your portal

Added By Apoorv Durga on 3-Oct-2011

In most enterprises, content resides in disparate, heterogeneous systems, including (but not limited to) content management systems. Those who have invested in portal-type technologies have a reasonable expectation that this technology can integrate the content consumption experience, exposing content and related data from multiple repositories ... Continue Reading

Alan Pelz-Sharpe

Microsoft SharePoint in 2011 - 2012: State of the Nation Webinar

Added By Alan Pelz-Sharpe on 28-Sep-2011

Next Wednesday I will be hosting a free SharePoint-themed webinar. My intent is to look at SharePoint in 2011, its victories to date and its challenges ahead. ... Continue Reading

Alan Pelz-Sharpe

HP and Autonomy - a marriage made in hell?

Added By Alan Pelz-Sharpe on 23-Sep-2011

This past week HP fired their CEO Leo Apotheker, making him the third CEO in a row to part with HP prematurely. But of all the departures this one one is the least surprising by far. His announcement that he was to buy Autonomy for a staggering $10.3 Billion -- far more than anyone else figured the firm was worth -- and spin of its market leading PC division was surely the most spectacular act of self-immolation in a long time ... Continue Reading

Sanjeev Gupta

Hannon Hill and TerminalFour - similar but different

Added By Sanjeev Gupta on 16-Sep-2011

In our recently released Web Content Management Vendor Evaluations version 20.2 we've updated our research on two interesting vendors - Hannon Hill and TerminalFour ... Continue Reading

Sanjeev Gupta

FatWire and OpenText WEM -- newer names, older technology

Added By Sanjeev Gupta on 15-Sep-2011

Web Experience Management (WEM) is the latest buzz word in the WCM marketplace, having been adopted -- at least in theory -- by vendors small and large.  I recently took a closer look at two of the larger vendors: FatWire Content Server (Oracle Sites after being acquired by Oracle) and OpenText WEM (the former Vignette WCM). ... Continue Reading

Alan Pelz-Sharpe

Understanding Autonomy's Family Tree

Added By Alan Pelz-Sharpe on 9-Sep-2011

Since HP decided to buy Autonomy for just over $10 Billion dollars, there has been a lot of discussion over the acquisitions that Autonomy itself made over the years to expand its portfolio of products and grow its revenues. ... Continue Reading

Irina Guseva

SDL Tridion and Sitecore CMS - so close yet so far away...

Added By Irina Guseva on 6-Sep-2011

At the end of summer in the northern hemisphere (which hopefully was full of fun and adventures for you), I'll take you on a little surf through the waves of the recently released version 20.2 of our WCM vendor evaluation research. We have a new entrant to the "Upper-range Platform" vendor category: Sitecore ... Continue Reading

Tony Byrne

Web CMS Evaluations - OpenText, Oracle, Tridion, Sitecore, Joomla - and more

Added By Tony Byrne on 30-Aug-2011

Earlier this week we released some key updates to our Web Content Management comparative vendor evaluations. This batch includes several players who claim to excel at "experience management." Unfortunately, they've generated substantially more new lines of marketing than new lines of code ... Continue Reading

Shawn Shell

SharePoint Licensing Mysticism Explained

Added By Shawn Shell on 25-Aug-2011

While SharePoint has been on the market since 2001, customers still get quite confused by Microsoft's licensing schemes.  When I speak at conferences, I'm commonly asked about how to license SharePoint.  Questions like "what can I expect to pay for SharePoint licenses" or "what specific licenses to I have to buy" are frequent topics of discussion ... Continue Reading

Tony Byrne

Predictions for CMS, Mobile, and Social

Added By Tony Byrne on 23-Aug-2011

Earlier this summer we held a mini-summit of some RSG analysts and captured each others' thoughts in a series of short videos. In this one I make three broad technology predictions: ... Continue Reading

Sanjeev Gupta

Helping you avoid the mistakes of others

Added By Sanjeev Gupta on 22-Aug-2011

Having worked with a broad spectrum of technology customers over the years, I've come to see broad common patterns in the mistakes that most large enterprises make -- be it during the technology selection process, RFI/RFP process, or project execution itself ... Continue Reading

Apoorv Durga

When vendors come up with new labels

Added By Apoorv Durga on 22-Aug-2011

Vendors are increasingly using more abstract labels to describe their products. Doubtless all these vendors employ well-staffed marketing departments who spend a lot of time working up this sort of nomenclature ... Continue Reading

Alan Pelz-Sharpe

HP plus Autonomy equals Buyers Beware

Added By Alan Pelz-Sharpe on 19-Aug-2011

I cannot say that the acquisition by HP of search giant Autonomy bodes well. Taking the parties' past histories into account, this simply doesn't seem to be a good long term match. Hence my advice is ... Continue Reading

Apoorv Durga

Are acquisitions of Day, FatWire, Autonomy shrinking your shortlist?

Added By Apoorv Durga on 19-Aug-2011

When a vendor acquires another, there is always some amount of uncertainty since employees as well as customers become anxious about the platform's future. In the last few months, we have seen many acquisitions in the marketplaces we cover. Among the major ones ... Continue Reading

Tony Byrne

When WCM vendors choke on cloud

Added By Tony Byrne on 4-Aug-2011

Most of the Web Content Management vendors we evaluate claim to have some sort a cloud option.

For many of these vendors, this boils down to one of two things: ... Continue Reading

Irina Guseva

The marriage of Content Management and DAM

Added By Irina Guseva on 1-Aug-2011

Some vendors we cover in the Digital & Media Asset Management Report are in a committed, pure DAM/MAM relationship with their customers. Others – like Nuxeo, Adobe CQ and VYRE – which we have just updated with new evaluations – tend to favor a more open relationship incorporating aspects of WCM, ECM and DAM. ... Continue Reading

Adriaan Bloem

SEO and your CMS

Added By Adriaan Bloem on 22-Jul-2011

With the amount of exposure for SEO nowadays, a whole industry has sprung up around it. And CMS vendors have been quick to jump on the bandwagon, offering a myriad of SEO "features," "modules," "plugins," and "wizards."  From what we can see, customers are finding it increasingly hard to distinguish sense from nonsense ... Continue Reading

Sanjeev Gupta

Implications of Joomla! 1.7 and the Joomla! Platform

Added By Sanjeev Gupta on 19-Jul-2011

The Joomla! open source WCM community today released version 1.7, just 6 months after the release of 1.6. Perhaps because the development team has been busy stabilizing a 1.6 trunk that was packed with many new features, version 1.7 does not offer much of significance for end users ... Continue Reading

Alan Pelz-Sharpe

How to get yourself thrown off a technology selection list

Added By Alan Pelz-Sharpe on 18-Jul-2011

When you advise customers selecting software, as we do, on occasion you run into very awkward and difficult situations.  Recently we've seen more cases in which we (RSG) are advising buyers, and software vendors bidding on an RFP process have contacted us directly to elicit information and advice, or in two particular cases to try to bribe us ... Continue Reading

Apoorv Durga

What Google Plus Teaches about Publishing to Social Networks

Added By Apoorv Durga on 14-Jul-2011

Many web publishers have been trying to work out how best to make use of social channels such as Facebook and Twitter. It's only recently that some decent integration methods and clarity on what works have started to emerge. Now comes Google with its own social network Google+. While most people are trying to figure out how it competes with Facebook, it has also added an additional channel for web publishers ... Continue Reading

Apoorv Durga

Who wants to apply Retention Policies to Tweets?

Added By Apoorv Durga on 13-Jul-2011

Some enterprises do indeed want to apply retention policies to employee tweets. EntropySoft, a content integration and migration vendor, has released a new connector for Twitter. EntropySoft already has a set of connectors that get OEM'ed into various packaged content and document management systems, many of which we cover in our evaluation reports ... Continue Reading

Tony Byrne

Opening for Technology Analyst at Real Story Group

Added By Tony Byrne on 12-Jul-2011

We're hiring.  Would you like to explore joining  our top-notch team of analysts?  Read the full position details here ... Continue Reading

David Hobbs

Streamlining large multisite CMS rollouts

Added By David Hobbs on 11-Jul-2011

If you're rolling hundreds or thousands of sub- or micro-sites across your enterprise in the context of a new Web CMS, you'll want to streamline the coordination between subsite owners and the central implementation team ... Continue Reading

Apoorv Durga

Sitecore adds Print Publishing capabilities

Added By Apoorv Durga on 11-Jul-2011

Sitecore has acquired Pectora, an erstwhile partner that has solutions for print publishing. ... Continue Reading

Sanjeev Gupta

How to Avoid Common Technology Selection Mistakes

Added By Sanjeev Gupta on 8-Jul-2011

Going through technology selection is like finding yourself a bride or a groom – everyone will we have their own opinions to share, with a lot of hype being built around each one's recommendations. But really, no one but you knows what you want and what your real priorities are. ... Continue Reading

Irina Guseva

First look at Adobe Digital Enterprise Platform

Added By Irina Guseva on 6-Jul-2011

The word adobe traces its roots to spoken Arabic (from Coptic), where it was al tub, or "the brick." Adobe's recently announced Digital Enterprise Platform (ADEP) can be described as a tub of bricks for building tablet, mobile, web, and desktop applications. The "tub" in this case is CRX -- the repository layer that Adobe took over via the Day Software acquisition. ... Continue Reading

Tony Byrne

A Requiem for RedDot

Added By Tony Byrne on 30-Jun-2011

Like old soldiers, sometimes old Web CMS tools don't die outright....they just fade away.  Case in point: the product formerly known as RedDot, which became OpenText Web Solutions, but is now re-branded "OpenText Web Site Management."  RedDot boasts a long and storied past. However, it started falling behind its competitors even before ... Continue Reading

Jarrod Gingras

How does your intranet stack up?

Added By Jarrod Gingras on 29-Jun-2011

Benchmarking anything is challenging, but benchmarking your intranet is really hard. It's likely just not practical for you to conduct multiple site visits to other organizations, and you can only go to so many conferences where other enterprises share their successes and challenges. Luckily, intranet managers have another option ... Continue Reading

Tony Byrne

SharePoint 2010 SP1 Disappointment

Added By Tony Byrne on 29-Jun-2011

By now you know that Microsoft SharePoint has a 3-year development cycle. Three years is not a long time for highly process-oriented functionality, like many types of document management applications. However, a long development cycle is a significant shortcoming in areas like Collaboration/Social and Web Content Management, where Redmond's circa-2009 codebase feels increasingly out of step ... Continue Reading

Irina Guseva

Mid-market WCM products continue to chug along in 2011

Added By Irina Guseva on 27-Jun-2011

In our recent 20.1 release of the WCM Report, we’ve updated evaluations of several CMS vendors in the .NET arena, including DotNetNuke, Ektron, Kentico, SharePoint. The mid-market product tier is a bit like the crowded Grand Central station: ... Continue Reading

Adriaan Bloem

Implementation Cost Multipliers

Added By Adriaan Bloem on 23-Jun-2011

Rules of thumb can be dangerous -- because of the inherent broad generalizations. But they can also be quite useful, especially if they highlight something that may be unpleasant to hear, but shouldn't be ignored.One such truths is that in general, your implementation cost for an enterprise implementation will come to 7 to 8 times that of initial licensing ... Continue Reading

Apoorv Durga

Customer perspective on Oracle acquiring FatWire

Added By Apoorv Durga on 21-Jun-2011

Oracle today announced its acquisition of FatWire. With this, I'm officially giving up counting how many "Portal-type" offerings Oracle now owns. ... Continue Reading

Adriaan Bloem

SharePoint is a Swiss Army Knife

Added By Adriaan Bloem on 21-Jun-2011

We've said this before on this blog, in various ways. But sometimes, the simple analogies seem to work the best: if you think of SharePoint, think of it as a Swiss Army Knife. That sounds great, doesn't it? It's like the multi-tool of content technologies. Imagine a major vendor and integrators turning up at dinner to explain how great their Swiss Army Knife is for any purpose, and yes, it's excellent to carve your food with, too. Why go with just a knife, if you can have a whole range of additional functionality in one system? ... Continue Reading

Tony Byrne

WCM Evaluation Research Updates

Added By Tony Byrne on 20-Jun-2011

Last week we released a significant update to our comparative Web Content Management vendor reviews. There's a lot to conclude here about what's going on in the marketplace, but for now, I'll just summarize some of the new info from our revised evaluations ... Continue Reading

Apoorv Durga

Is Search the New Portal?

Added By Apoorv Durga on 17-Jun-2011

Well, that's what some of the hype in the market would have you believe. Let's look at what's driving this. The last decade has seen continuous improvements to search technology. At least in theory, today's search engines can crawl more complex repositories, can handle many more documents, and run faster and more efficiently. ... Continue Reading

Tony Byrne

Copy-Pasting Word to Your Web CMS

Added By Tony Byrne on 7-Jun-2011

It seems like once a year one of us gets motivated to write about rich text (a.k.a., WYSIWYG) editors. After more than a decade in the market and much innovation, they are still a constant source of confusion and frustration for content managers. Too many vendors assume that rich text editing is "commodity" feature, when alas, it is not ... Continue Reading

Irina Guseva

C stands for complexity in WCM

Added By Irina Guseva on 6-Jun-2011

I am sad to report that the Web Content Management market is still not advanced enough to offer a CMS where you can just stare at your computer screen, intently channel your thoughts, and have your modifications simply appear on your website automagically ... Continue Reading

Apoorv Durga

How to accurately budget for CMS projects

Added By Apoorv Durga on 30-May-2011

The software engineering community has spawned many different methods to estimate levels of effort for implementing projects. You could debate the validity or accuracy yielded by these projection methods, but the fact remains that they're widely employed. ... Continue Reading

Jarrod Gingras

5 Cloud Contract Considerations

Added By Jarrod Gingras on 23-May-2011

In this era of many enterprises moving content to the cloud, it is easy to get caught up in the potential benefits and rush to get started without properly protecting yourself ... Continue Reading

Adriaan Bloem

UGC, 2.0, and Commenting Services

Added By Adriaan Bloem on 18-May-2011

Perhaps you're thinking about adding some "2.0" to your site or intranet, to obtain that great user generated content (UGC) -- but where do you start? You start with commenting, of course ... Continue Reading

Tony Byrne

Watch What WCM Customers Do, Not What Vendors Say

Added By Tony Byrne on 17-May-2011

In the 15 years I've been working with Web CMS technology, there's always been a gap between what vendors say their tools can do, and what customers actually accomplish with those tools. Upon the 20th edition release of our Web Content Management vendor evaluations, it's become clear that this gap has never been wider ... Continue Reading

Theresa Regli

On Trial for Software Kick-Backs

Added By Theresa Regli on 16-May-2011

In Boston, USA for most of the month of May, I've been following with interest a local story about former Massachusetts Speaker of the House Sal DiMasi. A federal grand jury recently indicted the former Speaker and three of his associates on charges of conspiracy, wire fraud, and mail fraud, after DiMasi allegedly wielded his power to procure multimillion-dollar contracts for a software company, Cognos ... Continue Reading

Apoorv Durga

Key Considerations for Choosing the Right Storage Alternative

Added By Apoorv Durga on 5-May-2011

In any content management system -- web content management (WCM), document management (DM) or digital asset management (DAM) -- how content gets persisted is an important aspect of the overall content lifecycle ... Continue Reading

Irina Guseva

SDL adds Media Asset Management via acquisition of Calamares

Added By Irina Guseva on 4-May-2011

Delft, a town in the province of South Holland, is not only famous for its signature lieflijk blue-and-white pottery -- like those miniature KLM houses that are given out on flights -- but also for its software too. One Delft-based company is moving out of the newfound cradle of Dutch software to Amsterdam, as video management vendor Calamares (funny name, no?) has been acquired by SDL to be rebranded as SDL Media Manager ... Continue Reading

Apoorv Durga

Alternatives for Building Portal-Like Applications

Added By Apoorv Durga on 3-May-2011

If you ask "What is a Portal" on twitter, you will likely get numerous replies depending on tweeples' point of view. For some, their Intranet is a Portal, while for others a public search engine is their Portal, and for still some others their own website is a Portal. Instead of ... Continue Reading

Irina Guseva

What does it mean for SaaS WCM when Clickability sells cheap?

Added By Irina Guseva on 3-May-2011

Well, spring seems to be a good season not only to celebrate Queen's Day in the Netherlands and the Internationals Worker's Day in Russia, but also to harvest the vendor acquisition crop. Next up ... Continue Reading

Tony Byrne

Guide to What's New in The Web CMS Report Version 20

Added By Tony Byrne on 2-May-2011

We've just published a major update to the Web CMS Report. This was a team effort and in the coming weeks my colleagues will be sharing a bit more about what's new in Version 20.0, but for today, I'll share a bit about our updated methodology ... Continue Reading

Apoorv Durga

Vignette RIP 1995 - 2011 -- and what that means for you

Added By Apoorv Durga on 27-Apr-2011

This week, OpenText released version 8.1 of their WCM product. It features new media management capabilities, better support for mobile devices (result of their weComm acquisition) and some other enhancements. But more importantly, they ... Continue Reading

Jarrod Gingras

Mobile - the Next Web CMS Frontier

Added By Jarrod Gingras on 27-Apr-2011

With seemingly everyone attached to a mobile device these days, you'd think delivering an optimal experience would be old hat by now for Web Content Management products. You'd be wrong ... Continue Reading

Irina Guseva

From WCM to WEM and CEM - a change of heart?

Added By Irina Guseva on 27-Apr-2011

Those of you under the impression that Web Engagement Management (WEM) and Customer Experience Management (CEM) are mere buzzwords may want to pause and observe. I am not saying that I am in favor of creating more acronyms ... Continue Reading

Adriaan Bloem

Showcase your Intranet

Added By Adriaan Bloem on 25-Apr-2011

Intranets guru James Robertson (of StepTwo) just reminded me of the Intranet Innovation Awards 2011, now in it's fifth year. It's one of the few ways to learn of great intranets, because after all, these are usually hidden behind the firewall ... Continue Reading

Tony Byrne

When consultants out-hype the vendor

Added By Tony Byrne on 20-Apr-2011

As a technology customer, sometimes you should worry less that a software vendor is blowing smoke, and perhaps a bit more that the vendor's consulting partners may be leading you down the garden path. Some consultants bank their entire job -- or even their whole career -- on a specific product, and will sometimes defend it to the last ... Continue Reading

Irina Guseva

How much does WCM cost?

Added By Irina Guseva on 19-Apr-2011

I am asked this question a lot in relation to different vendors. I know the answer. But I am always perplexed by the origin of the question. ... Continue Reading

Apoorv Durga

Mobile brings site-building tools back from the dead

Added By Apoorv Durga on 18-Apr-2011

If you ever used primitive site-builder services like Geocities or Tripod, you probably remember how you could select from a set of pre-defined templates, add a guest book, and embed some dancing gifs or a free jingle, to create simple (mostly personal) web pages. Since a mobile site is the new "in thing" now, many of these services that were popular in early days are making a come back ... Continue Reading

Tony Byrne

Our founding principles

Added By Tony Byrne on 12-Apr-2011

People often ask me about the origins of The Real Story Group (formerly CMS Watch). How and why did we come into being? What made (and makes) us different? ... Continue Reading

Apoorv Durga

Should You Use SharePoint 2010 for Public Websites?

Added By Apoorv Durga on 7-Apr-2011

As always, the specific answer depends on your particular requirements. Nevertheless, based on our customer research and recent product CMS selection experience, we can generalize that SharePoint remains poorly suited for most external web publishing environments ... Continue Reading

Irina Guseva

CQ5 WCM development skills are hot -- and scarce

Added By Irina Guseva on 6-Apr-2011

I've been getting a lot of emails and LinkedIn inmails lately with words “Day CQ” and “CQ5” confettied all over them. Logical conclusion: implementation skills for (now) Adobe's CQ5 Web CMS are in growing demand ... Continue Reading

Tony Byrne

Should You Employ the Same Web CMS Tool for Public Sites and Intranets?

Added By Tony Byrne on 5-Apr-2011

In the early days of Web Content Management, many customers tried to employ the same technology -- and often the same physical infrastructure -- for publishing both their intranet and public websites. During most of the past decade, the trend has been to separate these efforts ... Continue Reading

Alan Pelz-Sharpe

SharePoint 2010 and NKOTB

Added By Alan Pelz-Sharpe on 30-Mar-2011

Over the past few weeks I have been seriously challenged to revisit and reassess my views around SharePoint. As an analyst it is all too easy to fall into the trap of studying a topic, coming to a conclusion (hopefully the right one) and then sticking with that conclusion. Time and the steady pace of progress eventually change everything, and SharePoint is no different in this regard ... Continue Reading

Irina Guseva

SDL - EMC - FatWire -- The Great Love Triangle?

Added By Irina Guseva on 21-Mar-2011

It’s been only a little over year since EMC admitted its ineptitude in the realm of Web Content Management, and graciously invited FatWire to share the stage and play the role of a lovey-dovey partner. Today, another WCM vendor joined the affair -- SDL with its SDL Tridion Web CMS ... Continue Reading

Jarrod Gingras

Real Story Group March Madness Bracket

Added By Jarrod Gingras on 14-Mar-2011

For most enterprises, selecting technology can be like picking a winner of the NCAA basketball tournament ... Continue Reading

Apoorv Durga

OpenText acquires mobility vendor weComm

Added By Apoorv Durga on 9-Mar-2011

OpenText continues its long acquisition spree. After acquiring Metastorm last month, it has now acquired UK-based weComm, a vendor in the mobility space ... Continue Reading

Jarrod Gingras

Content Therapy is back at info360

Added By Jarrod Gingras on 7-Mar-2011

Due to popular demand, I'm happy to announce that "Content Therapy" is back at the info360 Conference in Washington DC ... Continue Reading

Irina Guseva

What DotNetNuke moving CMS core to C# means for customers

Added By Irina Guseva on 3-Mar-2011

More than eight years after its inception in pure VB.NET, open source project DotNetNuke decided to make a leap and move its entire CMS core to the more modern and widely supported C# ... Continue Reading

Apoorv Durga

A more skeptical look at new repository and portal initiatives

Added By Apoorv Durga on 2-Mar-2011

This seems to be a season of "proposals" by open source vendors to attach pieces of their code to a larger foundation.  It sounds promising, but the benefits for you the customer could remain far off ... Continue Reading

Tony Byrne

The right way to select software for the enterprise

Added By Tony Byrne on 28-Feb-2011

Most software implementations fail to realize their stated objectives -- and much of the problem can be traced to a poor solution selection process. Very often a business unit leads the process, but they may have never done it before. Other times selection may fall completely to an IT team or individual, who in turn may have to guess at business needs in the absence of sufficient participation by their colleagues ... Continue Reading

Tony Byrne

Should you get WCM Lite from a platform vendor like Percussion?

Added By Tony Byrne on 28-Feb-2011

What should you make of a new product "distribution" that a CMS vendor develops in an effort to supplement its very platform-like offering with a more out-of-the-box product? ... Continue Reading

Tony Byrne

Web CMS comparison update

Added By Tony Byrne on 24-Feb-2011

This month's update to our Web CMS Report evaluations offers the latest critiques of nine web content management vendors: ... Continue Reading

Adriaan Bloem

Copy-pasting from Word

Added By Adriaan Bloem on 23-Feb-2011

I've been working with web content management systems for almost fifteen years now. And exasperatingly, I still see the same project problems recur constantly ... Continue Reading

Tony Byrne

Check out these two great conferences

Added By Tony Byrne on 18-Feb-2011

The era of the mega-IT exposition may be closing, but two large conferences -- info360 and Interop -- continue to thrive. I think it's because both events are very well run, and both focus on meaty business problems ... Continue Reading

Irina Guseva

No such thing as an easy upgrade with your CMS

Added By Irina Guseva on 17-Feb-2011

I always get a mild panic attack when I come across "simple upgrade" claims in the context of web content management systems. And it’s not because I find change and technical/infrastructure topics unnerving, but because I’ve seen those CMS upgrades in practice, and in real life, they are never simple ... Continue Reading

Theresa Regli

When will DAM Lite suffice?

Added By Theresa Regli on 10-Feb-2011

Today we've published an advisory paper called "When will DAM 'Lite' suffice?" This analysis emerged out of discussions with subscription customers about the digital asset management services now available within web content management technology platforms. Our customers sometimes ask us if they can use their WCM or document management system for their growing DAM needs.  And then there's the constant question, "Can I use SharePoint as my DAM?" ... Continue Reading

Apoorv Durga

Antenna Software Acquires Volantis Systems

Added By Apoorv Durga on 9-Feb-2011

Unlike most acquisitions in the Content Technology Marketplaces that we cover, this one actually seems like one in which there is not much overlap between two vendors' offerings. Antenna Software, a provider of mobile applications mainly for enterprises, acquired Volantis Systems, a company focused on delivering content to mobile browsers, concentrated more on the consumer Internet ... Continue Reading

Jarrod Gingras

Feeding Your Content Technology Research Needs

Added By Jarrod Gingras on 8-Feb-2011

With the addition of our newest analyst, Irina, it seems like a good time to remind you where you can keep tabs on the latest research from the Real Story Group. We know that you consume information in a variety of ways, so we’ll try to accommodate your preferences ... Continue Reading

Apoorv Durga

Android Tablet or iPad

Added By Apoorv Durga on 8-Feb-2011

Google demonstrated Android 3.0 -- a.k.a., Honeycomb -- last week. Honeycomb is a version of their mobile operating system optimized for tablets. It works within a bigger form factor, and also packs in much more power to be able to run videos, games, and other applications better. But that's not the point of this post ... Continue Reading

Jarrod Gingras

Faking a CMS? You're Not Alone

Added By Jarrod Gingras on 7-Feb-2011

If you agree with the adage that enterprises need a new Web CMS every three years, then it's easy to assume that in the year 2011, most organizations would be working on their third or fourth Web CMS implementation. The real story is that some of the largest enterprises -- including some of the biggest names in healthcare, retail, and banking -- are still trying to move to their first real CMS ... Continue Reading

Alan Pelz-Sharpe

We are hiring in Sales, Marketing, and More

Added By Alan Pelz-Sharpe on 4-Feb-2011

The Real Story Group continues to grow, and so we are currently looking to fill a number of vacancies ... Continue Reading

Theresa Regli

Welcome Irina Guseva, Analyst

Added By Theresa Regli on 31-Jan-2011

Well, it's time to retire the Twitter hash tag #GuessIrinasNewJob. I'm thrilled to announce that as of today, we're doubling the girl power factor on the Real Story Group analyst team with the addition of Irina Guseva ... Continue Reading

Tony Byrne

Updates to our vendor comparison charts

Added By Tony Byrne on 24-Jan-2011

For the past ten years we've been using check-marks (with plus and minus indicators) in our comparative ratings and scenario charts. Some of our research customers have asked for a more visually revealing approach, and we've settled on harvey balls ... Continue Reading

Tony Byrne

2011 Web CMS Marketplace Overview

Added By Tony Byrne on 19-Jan-2011

There are many ways to visualize the Web CMS marketplace. Our evaluation research lines up competing vendors head-to-head across several dozen criteria for you to compare, but we also know there's going more to your experience with a particular technology than scenario and technical fit ... Continue Reading

Apoorv Durga

Microsoft supports SharePoint WCM alternative with Orchard

Added By Apoorv Durga on 17-Jan-2011

An omnibus platform like SharePoint presents two challenges to Microsoft in the web publishing arena:

  1. It doesn't employ the very latest version of .NET
  2. Long update cycles means it can fall behind functionally

Neither challenge is prohibitive, but both are potentially problematic ... Continue Reading

Apoorv Durga

What happens when a standard dies?

Added By Apoorv Durga on 14-Jan-2011

The tech blogosphere has been debating the apparent demise of the Java Content Repository (JCR) spec, especially after news that the open source Document Management firm Nuxeo dropped support for the standard. JCR's popularity and future are always debatable. However, it should focus you the customer on an important topic: what happens when a standard dies? ... Continue Reading

Tony Byrne

Selecting Software in the Federal Government

Added By Tony Byrne on 13-Jan-2011

I recently had the chance to sit down with the famous John Gilroy of Federal Tech Talk on Federal News Radio in Washington, DC. The 30-minute show aired earlier this week, but you can listen to or download the archive ... Continue Reading

Adriaan Bloem

Agile web development - how do you get there?

Added By Adriaan Bloem on 13-Jan-2011

Some of our subscriber inquiries have to do with accelerating their website and CMS deployment times. Having been burnt by waterfall-oriented development methodologies in the past, enterprises are now looking to "agile" development for answers. But already, many are becoming equally disillusioned with agile. Is it really just as problematic as waterfall? ... Continue Reading

Adriaan Bloem

Alterian Content Manager: which one?

Added By Adriaan Bloem on 12-Jan-2011

Nearly all the vendors we cover have become quite good at marketing themselves. But if you dig deeper, you'll find many differences have gotten wallpapered over. The challenging bit for us is trying to explain what lies underneath. Take Alterian, and its Alterian Content Manager product ... Continue Reading

Tony Byrne

New Subway Vendor Map for 2011

Added By Tony Byrne on 11-Jan-2011

Here's our latest "Content Technology Vendor Map," updated for 2011. We've accounted for several marketplace changes, and happily, numerous new stations. Many of you have asked us in the past to interpret the map and explain further how it can help you, so we'll do just that ... Continue Reading

Tony Byrne

Updated Web CMS product evaluations

Added By Tony Byrne on 10-Jan-2011

We've just updated our evaluations of five Web CMS offerings, and added a new one (Atex Polopoly) to our report ... Continue Reading

Adriaan Bloem

Drupal 7 - One Small Step for Mankind

Added By Adriaan Bloem on 5-Jan-2011

After a long wait, extended several times, Drupal 7 was released today. So what is it like, and should you rush over to download and install it right away? ... Continue Reading

Apoorv Durga

Content Storage - Database or File System?

Added By Apoorv Durga on 5-Jan-2011

Business users want easy access to content and don't tend to care where it gets stored. However, the mechanics of storage have always been an important consideration for IT and System Admin folks ... Continue Reading

Apoorv Durga

Making lassi in a washing machine requires the right model

Added By Apoorv Durga on 22-Dec-2010

Lassi is a yogurt drink popular in India, but you wouldn't usually employ a washing machine to make it. Unless, of course your requirements are similar to those in this HSBC Ad. We call such differentiating requirements "scenarios." Think of scenarios as ... Continue Reading

Jarrod Gingras

Assessing Buyer Risk via Redesigned Cross-Checks

Added By Jarrod Gingras on 21-Dec-2010

Every product and technology solution provider inherently brings some amount of risk. When it comes to technology, change is inevitable and often a good thing, but also potentially a strong indicator of risk for new buyers of technology. For example ... Continue Reading

Jarrod Gingras

Content Management for Higher Education

Added By Jarrod Gingras on 20-Dec-2010

When it comes to selecting a content management system, does a vendor's industry-specific experience matter? ... Continue Reading

Tony Byrne

Dealing with the Module Problem - and the Rise of CMS Distros

Added By Tony Byrne on 16-Dec-2010

CMS vendors and open source community leaders frequently brag about the growing volume of such add-on modules, but for customers this landscape can be confusing and ultimately quite disappointing. ... Continue Reading

Apoorv Durga

Alternatives for converging website production and delivery

Added By Apoorv Durga on 15-Dec-2010

Of late, many WCM as well as Portal vendors are touting their capabilities for more closely aligning content management and presentation management. Frankly, I wonder what took them so long. After all, what good is content if it cannot be delivered and consumed? In my opinion ... Continue Reading

Apoorv Durga

Thinking Holistically Beyond the Smart Phone

Added By Apoorv Durga on 14-Dec-2010

When you think of a smart phone or when someone tells you about multi-channel delivery, chances are that you are visualizing a cell phone, a PDA, or at the maximum, a tablet such as an iPad or Samsung's Tab ... Continue Reading

Tony Byrne

No substitute for real-world testing

Added By Tony Byrne on 14-Dec-2010

After a decade of doing this, I can assure you that the demos vendors give during canned analyst and media "briefings" and the demos they perform for customers during the sales process are as different as night and day ... Continue Reading

Adriaan Bloem

Which is better, Drupal or WordPress?

Added By Adriaan Bloem on 13-Dec-2010

One question I get on a regular basis is, "so, what's the best CMS?"  And I invariably reply, "it depends." There really is no best CMS; there is only the best fit for you, in your scenarios ... Continue Reading

Alan Pelz-Sharpe

Develop the Right Shortlist with an RFI

Added By Alan Pelz-Sharpe on 13-Dec-2010

We have a new new advisory paper out called "Develop the Right Shortlist with an RFI" that hits on a key gap in many procurement processes. For with most prospective content technology buyers, great effort gets expended on an RFP process at the cost of the RFI. In fact, there often is no RFI. This is a mistake ... Continue Reading

Tony Byrne

Can your vendor be too successful?

Added By Tony Byrne on 10-Dec-2010

You may be getting pressure to join a particular tool's bandwagon. This year it could be Drupal, Sitecore, Jive, or Liferay. Next year it will certainly be a different set of names. Our industry is nothing if not faddish. When faced with the bandwagon effect, I encourage you to pause and consider all the angles ... Continue Reading

Adriaan Bloem

Lots of information - not enough critiques

Added By Adriaan Bloem on 8-Dec-2010

We always follow the communities around specific products quite closely. Whether an open source or commercial closed source system, product communities can give us great input on the real story. But one thing to remember is that the most active and enthusiastic communities are also a really biased source of information ... Continue Reading

Jarrod Gingras

Identifying the Right Content Management Stakeholders

Added By Jarrod Gingras on 7-Dec-2010

When it comes to selecting a content management system, the most "important" stakeholders are not the people at the top of the org charts or the ones with the biggest checkbooks. ... Continue Reading

Jarrod Gingras

How we get the real story

Added By Jarrod Gingras on 6-Dec-2010

One question I got over and over again from folks learning about us for the first time was, "where do you get all of the information about the vendors and products that makes it into your research reports and advisory papers?" ... Continue Reading

Jarrod Gingras

2011 Content Technology Predictions

Added By Jarrod Gingras on 1-Dec-2010

As we approach the end of 2010, it's time for our team of Real Story Group analysts to reveal our 2011 predictions, where we make our best guesses as to what the Content Technology industry will hold for you in the new year ... Continue Reading

Jarrod Gingras

Call me a Grinch, but Web CMS is not dead

Added By Jarrod Gingras on 30-Nov-2010

At the risk of being labeled a Grinch during this holiday season, I feel the need to inject a dose of reality into a conversation that I see gathering steam ... Continue Reading

Adriaan Bloem

EPiServer Acquired: No big deal

Added By Adriaan Bloem on 30-Nov-2010

Swedish WCM vendor EPiServer was acquired a few weeks ago -- and I've been trying to come up with something meaningful to say about it ever since ... Continue Reading

Adriaan Bloem

Mobile Apps are Dead. Long Live the Mobile Web

Added By Adriaan Bloem on 29-Nov-2010

Most recently, Wired Magazine managed to reach the zenith with the article "The Web is Dead. Long Live the Internet." Even though that's been discussed to death on the web (dead itself), allow me to spoof their title one last time. Just to make an entirely different point: whereas the mobile web is alive and kicking -- it's becoming nearly impossible to create mobile apps. ... Continue Reading

Theresa Regli

The complications of vendor pricing

Added By Theresa Regli on 23-Nov-2010

At any given time, I'm in the process of helping three or four Real Story Group research subscribers through a procurement process. Oftentimes, the most complicated part of the process isn't creating an RFP, determining the short list, putting together the evaluation team or use case scenarios. It's normalizing the pricing ... Continue Reading

Theresa Regli

Sessions in London next week at IMS / Online conference

Added By Theresa Regli on 23-Nov-2010

Next week, my colleague Alan Pelz-Sharpe and I will be hosting several sessions at the Online Information conference at London's Olympia. Based on recent research conducted for our enterprise search and digital asset management evaluations, I'll be speaking about ... Continue Reading

David Hobbs

Migration and Redesign: Separate or Together?

Added By David Hobbs on 19-Nov-2010

Many web teams may consider it a forgone conclusion that you should redesign your site as part of your migration to a new CMS. But it doesn't necessarily have to be that way. In fact, there are many disadvantages to doing a redesign and migration at the same time ... Continue Reading

Matthew Clapp

Steve Wozniak and the Content Management Vanguard

Added By Matthew Clapp on 16-Nov-2010

I admit I was a little nervous when I took this new position evaluating web content management vendors for The Real Story Group. I was sure that I would find myself completely underwater and overwhelmed by advances in technology and process automation ... Continue Reading

Tony Byrne

Technology Landscape Overview for European Intranet Leaders - Webinar Reprise

Added By Tony Byrne on 15-Nov-2010

Last month I held a webinar on recent developments in Intranet technologies. Many of you on the east side of the Atlantic Ocean let me know that the webinar timeslot wasn't convenient. So, we've scheduled a live reprise, for Wednesday, December 8, 2010 1:00 PM - 2:00 PM GMT. ... Continue Reading

Apoorv Durga

New Research - How to Support Gadgets in Your Portal

Added By Apoorv Durga on 12-Nov-2010

A web portal's true potential lies in its ability to access multiple applications across an enterprise backbone, as well as applications residing on the public web. Gadgets have emerged as a lightweight alternative to build portal-like applications for the enterprise ... Continue Reading

Alan Pelz-Sharpe

Mobile Content Webinar Wednesday

Added By Alan Pelz-Sharpe on 9-Nov-2010

No content management supplier today can start or end a sales pitch without a mention of mobile. Whether they be large ECM vendors talking about access to your secure documents on your Blackberry, or a B2C oriented web content management vendors discussing rich media delivery to the iPad ... Continue Reading

Tony Byrne

When employees reject SharePoint as a website CMS

Added By Tony Byrne on 2-Nov-2010

If you employ SharePoint on your intranet, should you also use it publish your public websites? The debate rages, and there is no universal answer. ... Continue Reading

Tony Byrne

Two things that can confound every CMS implementation

Added By Tony Byrne on 29-Oct-2010

In twelve years of following Web CMS technology, I've found that vendors and open source projects consistently announce two areas of improvement with each new version of their software. The releases typically say something like ... Continue Reading

Adriaan Bloem

Do you really want a Ferrari?

Added By Adriaan Bloem on 28-Oct-2010

I tend use cars as a metaphor to describe the differences among software products. Even in internal discussions among our team of analysts. Which is how this came up last week: I described a particular system as a Toyota compared to another vendor's Ferrari ... Continue Reading

Alan Pelz-Sharpe

Dev-Test-Live for your CMS too

Added By Alan Pelz-Sharpe on 27-Oct-2010

There are some things in life that just shouldn't be considered optional, like deploying a web content management system in a three-stage Development-Test-Production environment, or even four, with Staging thrown in. Most enterprises run their actual websites and web applications in ... Continue Reading

Tony Byrne

Did we pick the right CMS?

Added By Tony Byrne on 25-Oct-2010

I was on the phone the other day with an enterprise business/IT team who were wondering if they made the right choice in the new Web CMS they were implementing. This is not an unusual conversation: many organizations second-guess their CMS decisions ... Continue Reading

Apoorv Durga

Get the Real Story in Denmark

Added By Apoorv Durga on 21-Oct-2010

I'm quite happy to be returning to Aarhus, Denmark to attend the JBoye conference from 2-4 November, 2010. This is one conference where you get to not only learn and interact with others, but also get to network and socialize in a very informal environment ... Continue Reading

Adriaan Bloem

Content: the King is dead - Long live the King!

Added By Adriaan Bloem on 18-Oct-2010

Last week, I presented at Mobile Mojo -- an event about Mobile & Social. It was an interesting gathering, with a lot of buzz. One of the highlights was certainly Peter Hinssen's excellent keynote about ... Continue Reading

Alan Pelz-Sharpe

Why software vendors acquire others

Added By Alan Pelz-Sharpe on 15-Oct-2010

My post yesterday about Autonomy reminded me to explain a bit more about software vendor "roll-ups" and what they really mean to you the customer ... Continue Reading

Apoorv Durga

First Take on Alfresco 3.4 WCM

Added By Apoorv Durga on 14-Oct-2010

Alfresco recently released a new community version 3.4 of its Content Management System. The enterprise version of this will be released later this year. The latest version has some new features as well as enhancements such as a sample application called Web Quick Start, DocLib portlets, Distributed Repository Replication, Enhancements to Alfresco Web Editor (AWE) and Share. ... Continue Reading

Tony Byrne

Beware big vendors if you care about viability

Added By Tony Byrne on 8-Oct-2010

When I was a pup in the enterprise technology industry, I noticed that some of the best solutions came from smaller vendors. Upon hearing this, my elders would pull me aside and say, ... Continue Reading

Tony Byrne

Education versus Training

Added By Tony Byrne on 6-Oct-2010

Most enterprises I encounter who are implementing new information management systems (like Web CMS, Portals, Collaboration, DAM tools, etc.) understand the importance of employee training, and we certainly advise customers to pay close attention to it with RFPs and program planning ... Continue Reading

Apoorv Durga

Oracle 11g ECM Becomes More and Less Open

Added By Apoorv Durga on 5-Oct-2010

In the latest 11g release of their ECM suite, Oracle has made some key changes that they claim will make the platform more open and less proprietary. But there's a catch. ... Continue Reading

Tony Byrne

Webinar - Latest trends in Intranet technologies

Added By Tony Byrne on 27-Sep-2010

Are you an Intranet leader expected to stay abreast of multiple related technologies? If so, please join me for a complimentary webinar next Monday ... Continue Reading

Adriaan Bloem

App Store? There's an App for that

Added By Adriaan Bloem on 27-Sep-2010

What, your system vendor doesn't have an app store yet? Apple has popularized the concept, and most phone platforms now have something similar: Google's Android Market and Nokia's Ovi Store come to mind. So now everyone has to have one, not just devices, but enterprise software as well ... Continue Reading

Alan Pelz-Sharpe

The high cost of support

Added By Alan Pelz-Sharpe on 23-Sep-2010

In many end-user organizations, software support fees can make up the bulk of the yearly IT budget. This is hardly surprising when vendors typically like to calculate support contracts on the basis of ~20% of list pricing per annum, in perpetuity ... Continue Reading

Adriaan Bloem

Mobile and Social event in Utrecht

Added By Adriaan Bloem on 22-Sep-2010

On October 7th, the MobileMojo event in Utrecht (NL) will focus on mobile and social media. Those two areas touch on almost everything we cover, so I'm happy that both my colleague Theresa Regli and I will be attending ... Continue Reading

Tony Byrne

Web Content Management evaluations updated

Added By Tony Byrne on 22-Sep-2010

This month, we've updated our evaluations of three Web CMS vendors: ... Continue Reading

Alan Pelz-Sharpe

Vamosa to stop going

Added By Alan Pelz-Sharpe on 20-Sep-2010

Vamosa means "let's go" in Spanish, and sadly the UK-based content migration technology firm Vamosa is indeed going...away ... Continue Reading

Tony Byrne

Webinar advises on selecting a Web CMS

Added By Tony Byrne on 16-Sep-2010

Please join me for a complimentary webinar next Wednesday, 22 September, "How to Select a Web Content Management System." ... Continue Reading

Tony Byrne

Web Content Management Marketplace Cross-Check

Added By Tony Byrne on 14-Sep-2010

There are many ways to categorize technology vendors. In our evaluation reports we get into considerations of cost, architecture, functionality, vendor intangibles, and many other criteria. Selecting the right software is a multi-dimensional exercise ... Continue Reading

Apoorv Durga

Dynamic Publishing Systems -- A Technical Overview

Added By Apoorv Durga on 10-Sep-2010

Dynamic Publishing Systems manage the assembly of reusable components for publishing, along with the delivery of aggregated content to multiple personalized channels. Some examples of Dynamic Publishing are: ... Continue Reading

Alan Pelz-Sharpe

What makes The Real Story Group different?

Added By Alan Pelz-Sharpe on 9-Sep-2010

Our product evaluations are here for one purpose alone -- to provide buyers with truly independent, technical, and critical assessments of the products they are considering. What this means in practice is that some products get added to our services, and others quietly get dropped ... Continue Reading

Apoorv Durga

Guide to Successful Content Migration

Added By Apoorv Durga on 9-Sep-2010

We have often talked of content migration before, but we have now started to content migration technology and practices more formally and will be expanding our coverage to include short reviews of key content migration vendors in the near future ... Continue Reading

Adriaan Bloem

Atex? Who?

Added By Adriaan Bloem on 8-Sep-2010

A couple of people pinged me last week, basically asking, "who are these Atex people?" (The company's name got a bit elevated when they made it onto Gartner's recent Magic Quadrant analysis for web content management.) ... Continue Reading

Apoorv Durga

What's next for the mobile Internet in India

Added By Apoorv Durga on 30-Aug-2010

Last week, I attended two conferences in Delhi. Coincidentally, both of them were on similar topics. The first one, organized by Indian trade body, NASSCOM was about mobile Internet and appstores, while the second one was about mobile applications (although it ended up as a conference for sales pitches by device vendors) ... Continue Reading

Adriaan Bloem

Sitecore 6.3 is more Major than Minor

Added By Adriaan Bloem on 30-Aug-2010

Danish CMS vendor Sitecore released their new version 6.3 last month. For me, the immediate question always is: how much has changed? It's only a dot release, so it shouldn't be anything major, right? Well ... Continue Reading

Tony Byrne

Getting beyond the Magic Quadrant for WCM

Added By Tony Byrne on 26-Aug-2010

Gartner's Magic Quadrant for Web Content Management 2010 is out, accompanied by vendors' public crowing and private tears, depending on their placement. You can get a copy of the MQ from Sitecore, who just obtained a ticket on the magic elevator ... Continue Reading

Tony Byrne

Skeptical about DotNetNuke getting enterprisey

Added By Tony Byrne on 20-Aug-2010

Many observers expected big things when DotNetNuke Corporation raised serious venture capital in November, 2008. (DotNetNuke Corporation is the commercial entity behind the sprawling, open source CMS community by the same name) ... Continue Reading

Adriaan Bloem

Vendor Landscapes and Horse Races

Added By Adriaan Bloem on 19-Aug-2010

There's an odd fascination with equestrianism in technology. Vendor landscapes are often described as horse races; there's leaders and laggards, winners and losers. That's great for gamblers, investors, and jockeys. But it's not very useful ... Continue Reading

Adriaan Bloem

What Exactly is IDOL, Anyway?

Added By Adriaan Bloem on 18-Aug-2010

There's a lot of mysticism shrouding Autonomy's mega-search offering, "IDOL." Not in the least bit because every piece of software that is acquired by the vendor is either "plugged into," "powered by," or "integrated with" IDOL. Supposedly, ... Continue Reading

Apoorv Durga

Beware the WEM trap

Added By Apoorv Durga on 17-Aug-2010

You should be forewarned that in their quest for improving presentation management, vendors are soft-pedaling many core CMS concepts which haven't really seen a lot of innovation in recent times, and this, too, could impact your website visitor experience. ... Continue Reading

Adriaan Bloem

CMS Vendor EPiServer Not Going Public

Added By Adriaan Bloem on 12-Aug-2010

This year's big plan for Swedish Web CMS vendor EPiServer was to go public on July 30th. In the end, though, that didn't quite work out: EPi withdrew at the last minute ... Continue Reading

Alan Pelz-Sharpe

Making sense of IT gibberish

Added By Alan Pelz-Sharpe on 12-Aug-2010

Explaining technical concepts -- which are often quite abstract -- can be quite a challenge. So at the Real Story Group we often try to be creative in how we go about explaining things ... Continue Reading

Alan Pelz-Sharpe

Document Asset Management?

Added By Alan Pelz-Sharpe on 9-Aug-2010

You probably see a variety of overlapping terms to describe the management of content.  One example is "assets" -- aren't all content items assets of one kind or another? ... Continue Reading

David Hobbs

Subsites - up front vs. ongoing costs

Added By David Hobbs on 2-Aug-2010

Do you run or plan a site with hundreds or thousands of subsites? If so, you have many unique issues to deal with, including complex permissions, templating, taxonomy, and UI requirements ... Continue Reading

Theresa Regli

Adobe To Acquire Day - Second Take - DAM Perspective

Added By Theresa Regli on 2-Aug-2010

As a digital asset management analyst, one of the most common questions I get is, "Why doesn't Adobe have its own DAM?" ... Continue Reading

Tony Byrne

Latest updates to WCM vendor evaluations

Added By Tony Byrne on 29-Jul-2010

This month we updated evaluations for four Web CMS vendors: SaaS players Clickability and OmniUpdate, as well as Drupal and GOSS ... Continue Reading

Apoorv Durga

Adobe To Acquire Day - First Take-ECM Perspective

Added By Apoorv Durga on 28-Jul-2010

Adobe Systems today announced their intent to acquire Day Software. We've seen Adobe featuring in many Content Management RFPs and although they had some of the necessary pieces including Adobe Contribute and LiveCycle, they were never taken seriously as a Content Management player. An OEM deal with Alfresco a few years back though well intentioned didn't help much but this announcement will surely change the situation dramatically. ... Continue Reading

Tony Byrne

Evaluating SharePoint 2010 as a Content Management Platform

Added By Tony Byrne on 22-Jul-2010

With SharePoint 2010, Microsoft has strongly promoted the platform's upgraded content management capabilities. Now that the hype is died down, and there are production implementations in the field, it's possible to take a harder look ... Continue Reading

Apoorv Durga

JackBe's App Store is interesting but not new

Added By Apoorv Durga on 19-Jul-2010

JackBe, one of the Mashup vendors we cover in our Portals and Content Integration Research, announced version 3.0 of their Mashup product Presto. The new version features enhancements ... Continue Reading

Adriaan Bloem

CoreMedia integrates with SAP NetWeaver Portal

Added By Adriaan Bloem on 15-Jul-2010

If you're running a SAP NetWeaver Portal -- presumably since you've bought into SAPs infrastructure -- you may have discovered it's not the most ideal of platforms to actually publish content on ... Continue Reading

Alan Pelz-Sharpe

Justifying the cost of e-government

Added By Alan Pelz-Sharpe on 9-Jul-2010

There is an outcry in the UK at the moment over the cost of building and maintaining Government websites. The figures released by the government relating to individual department website costs ... Continue Reading

Tony Byrne

Don't ogle search if you really want content management

Added By Tony Byrne on 8-Jul-2010

I'll agree with mega-vendor Autonomy on one key point: Search technology is really important. But is it so important that search functionality should dominate your choice in a content management system? ... Continue Reading

Adriaan Bloem

Do you need a simple or a complex CMS?

Added By Adriaan Bloem on 7-Jul-2010

I sometimes warn that a vendor's content management system is well suited to "simple" scenarios, but not necessarily a good fit for "more complex" cases. That's a bit problematic: ... Continue Reading

Adriaan Bloem

SDL acquires XML editor Xopus

Added By Adriaan Bloem on 6-Jul-2010

After a long spending spree -- pretty much on anything XML -- SDL has now acquired small Dutch vendor Xopus ... Continue Reading

Adriaan Bloem

WordPress 3.0 released: Bzzzzz.

Added By Adriaan Bloem on 2-Jul-2010

Well, it was to be expected: after a long wait, WordPress 3.0 got released just when I was on a short holiday. (WordPress admins shouldn't be allowed to take holidays for that exact reason.) ... Continue Reading

Adriaan Bloem

Decoding Content Management jargon

Added By Adriaan Bloem on 1-Jul-2010

Now that we've built content management to reach into the clouds, have we been punished by a confusion of tongues? Sure, there are tangible differences between, say, a page-based or a component-based system. And some labels are rooted in their underlying technology. Still, there's a couple of archetypes we could at least attempt to label similarly ... Continue Reading

Apoorv Durga

Red Hat Releases JBoss EPP 5

Added By Apoorv Durga on 28-Jun-2010

Although released a couple of weeks back, Red Hat made a formal announcement of the release of their new JBoss Enterprise Portal Platform (EPP 5) on Thursday at the Red Hat summit in Boston. As we have mentioned before, this release is a completely re-architected platform built on GateIn, the portal they jointly developed with eXo. ... Continue Reading

Alan Pelz-Sharpe

UK Budget Cuts and Public Sector IT

Added By Alan Pelz-Sharpe on 22-Jun-2010

In the UK today, the new Chancellor of the Exchequer George Osbourne will announce his emergency budget details. The one thing we know in advance is that this will contain some of the most severe cuts in recent history ... Continue Reading

Tony Byrne

Webinar - When Google Analytics Is not Enough

Added By Tony Byrne on 18-Jun-2010

Please join me for a free webinar -- "When Google Analytics Isn't Enough: Alternatives in the Web Analytics Marketplace, 2010" -- examining the pros, cons, and alternatives to Google Analytics, on Tuesday, 29 June, at 1:00pm EDT ... Continue Reading

Tony Byrne

Get your updated vendor subway map

Added By Tony Byrne on 15-Jun-2010

Here's our latest take on the marketplaces we cover. We still can't fit all the vendors we evaluate, but we're getting closer ... Continue Reading

Apoorv Durga

Adapting Your Content Management Platform for Mobile Delivery

Added By Apoorv Durga on 14-Jun-2010

One of our predictions for this year was about the rise of mobile as a delivery channel -- much more closely integrated with your content technologies. Most vendors provide some sort of mechanism for delivering content to mobile channels ... Continue Reading

Adriaan Bloem

Facebook Likes...to take your web content

Added By Adriaan Bloem on 10-Jun-2010

You may have noticed Facebook "Like" buttons spring up everywhere on the web the past few months ... Continue Reading

Alan Pelz-Sharpe

See you at the UK ECM Roadshow

Added By Alan Pelz-Sharpe on 10-Jun-2010

Just a note to say that I will be at each of upcoming AIIM UK Roadshow the week of the 14th June. I will be giving the closing keynote each day ... Continue Reading

Alan Pelz-Sharpe

Video: Meeting the System Integrator

Added By Alan Pelz-Sharpe on 3-Jun-2010

I was myself once a systems integrator, and many of my friends still work for systems integrators. This is my roundabout way of saying sorry in advance for the following video ... Continue Reading

Tony Byrne

Updated Web CMS evaluations spotlight mid-market .NET vendors

Added By Tony Byrne on 2-Jun-2010

This week we updated a slew of Web Content Management vendor evaluations. Over the past two quarters we've touched every vendor review in one way or another, so this latest update officially represents ... Continue Reading

Theresa Regli

An Ode to Last Thursday CMS

Added By Theresa Regli on 27-May-2010

Every time the last Thursday of the month rolls around, I'm reminded of the fun and interesting crowd that gathers at the Hoxton Hotel in London for the Last Thursday CMS social events ... Continue Reading

Alan Pelz-Sharpe

The ECM salesperson and buyer -- part 1

Added By Alan Pelz-Sharpe on 24-May-2010

The world of document management is not one that most people associate with fun, laughter and good times. It has been described (by me on occasion) as about as exciting as watching paint dry ... Continue Reading

Tony Byrne

Drupal Gardens: A Critical Review of the First Bloom

Added By Tony Byrne on 20-May-2010

My colleague Adriaan Bloem has produced a short briefing answering two important questions that have emerged around Drupal Gardens ... Continue Reading

Apoorv Durga

Joomla! Upgrade - Pros and Cons

Added By Apoorv Durga on 19-May-2010

More than two years after it's last major version was released, the Web CMS project Joomla! has announced the beta version of its next major release (1.6). For an open source project, that's a lot of time between two versions. ... Continue Reading

Apoorv Durga

Treating Content Migration Like a Real Project

Added By Apoorv Durga on 13-May-2010

I was reading the excellent Web Site Migration Handbook by our good friend and colleague David Hobbs -- and a quick Twitter exchange with him got me thinking about the importance of testing and QA in migration ... Continue Reading

Tony Byrne

Office-SharePoint 2010 Launch After-Party

Added By Tony Byrne on 12-May-2010

Microsoft and its partners have good reason to party, but for you the celebrations could come prematurely ... Continue Reading

Theresa Regli

Scoring spreadsheets, the bane of my life

Added By Theresa Regli on 11-May-2010

My colleague Alan Pelz-Sharpe and I frequently engage in friendly debate. Recently, we've been discussing the pros and cons of using scoring spreadsheets in the vendor evaluation process ... Continue Reading

Jarrod Gingras

Have you taken the CM Pros 2010 survey yet?

Added By Jarrod Gingras on 10-May-2010

This year, CM Pros, the international content management community of practice, is doing a quantitative survey to try to capture the pulse of the community. ... Continue Reading

Tony Byrne

Ten reasons why governance is like sex

Added By Tony Byrne on 7-May-2010

At this week's J Boye conference in Philadelphia, I joined a panel reviewing some of the "hot topics" from the event. As you might expect at a gathering of web and intranet managers, the issue of governance kept recurring ... Continue Reading

Tony Byrne

When SharePoint's own partners won't use it as Web CMS

Added By Tony Byrne on 3-May-2010

Microsoft's closest software partners whose core competency lies in knowing the innards of SharePoint have largely rejected the platform as an internet publishing service ... Continue Reading

Tony Byrne

How Do You Know When it's Time for a New Web CMS?

Added By Tony Byrne on 30-Apr-2010

It's an important question that deserves an unbiased answer. Please join me a free webinar on Tuesday, 11 May, to explore potential alternatives for your organization ... Continue Reading

Apoorv Durga

FatWire Community and Gadget Servers

Added By Apoorv Durga on 27-Apr-2010

FatWire recently announced two new products -- Gadget Server and Community Server -- both aimed at website visitors ... Continue Reading

Adriaan Bloem

Eyjafjallajokull's Cloud hanging over the Web

Added By Adriaan Bloem on 23-Apr-2010

I spent several days anxiously keeping track of the latest updates on the cloud hanging over Europe. It gave me plenty of time to ponder just how important on-line communications play a role in this nowadays. ... Continue Reading

Tony Byrne

Webinar - Avoid ECM and WCM Project Failure

Added By Tony Byrne on 22-Apr-2010

Please join my colleague Alan Pelz-Sharpe next Tuesday, 27 April at 11am EDT for a free webinar, "Why ECM and WCM Projects Fail: Best Practices to Prevent Your Project From Failing" ... Continue Reading

Tony Byrne

Updates to Web CMS vendor evaluations, plus Kentico

Added By Tony Byrne on 19-Apr-2010

Last week we updated several WCM vendor evaluations, including ... Continue Reading

Apoorv Durga

Complementing Portals with Enterprise Mashups

Added By Apoorv Durga on 9-Apr-2010

Enterprise Mashups are becoming popular as a way to create new, dashboard style applications from existing, often disparate applications and data sources. ... Continue Reading

Theresa Regli

The willful ignorance of business users

Added By Theresa Regli on 8-Apr-2010

One of my favorite parts of my job is the educational aspect - helping people new to content technology understand what it does and how it works. ... Continue Reading

Jarrod Gingras

Pardon the ECM Interruption

Added By Jarrod Gingras on 7-Apr-2010

This session will be a fast-paced debate exploring a variety of controversial ECM-related issues and trends ... Continue Reading

Jarrod Gingras

Think you can you stump these consultants?

Added By Jarrod Gingras on 1-Apr-2010

For the last several years, I've had the honor of hosting our Stump the Consultant panel at the info360: AIIM Expo ... Continue Reading

Tony Byrne

Pathbreaking research focuses on Human Cloud

Added By Tony Byrne on 1-Apr-2010

I'm delighted to announce today that we have just released new research on emerging technologies that will transfer live human beings to the Cloud ... Continue Reading

Jarrod Gingras

Hiring a UK/Europe Account Executive

Added By Jarrod Gingras on 31-Mar-2010

As we continue to grow globally, we're looking for a motivated account exec in the UK or Europe ... Continue Reading

Apoorv Durga

So what is your ECM story?

Added By Apoorv Durga on 31-Mar-2010

It's been a year now since we launched our ECM Maturity Model under Creative Commons, and it seems to have proven comprehensive as well as extensible for different groups adapting it for their specific environments ... Continue Reading

Jarrod Gingras

Selecting Wine and Software

Added By Jarrod Gingras on 31-Mar-2010

Theresa Regli recently recorded this video using one of her favorite analogies: selecting the right enterprise software is a lot like selecting the right wine to have with dinner ... Continue Reading

Theresa Regli

Join me at Internet World in London

Added By Theresa Regli on 26-Mar-2010

The annual Internet World UK event in London is always one of my favorite shows to attend each year. ... Continue Reading

Kas Thomas

Content management jobs on the rise -- still

Added By Kas Thomas on 24-Mar-2010

Whether the economy has begun to turn the corner, we don't know, but if this graph from Indeed.com is any indication, times have at least not been getting any worse for job-seekers with "content management" on their resumes ... Continue Reading

Tony Byrne

Finding the best vendor means treating bidders right

Added By Tony Byrne on 24-Mar-2010

Is it a buyers' market for content technologies? Some enterprises believe that technology suppliers are so hungry for business that they will line up for kilometers to respond to an RFP. ... Continue Reading

Jarrod Gingras

What makes your project successful in the real world

Added By Jarrod Gingras on 19-Mar-2010

There are many ways to measure success of an information management project. Project leaders typically want to "help" your colleagues, but how do they know they're successful? ... Continue Reading

Alan Pelz-Sharpe

Holistic Information Management

Added By Alan Pelz-Sharpe on 17-Mar-2010

Whilst recently working on a change management initiative for one of our multinational clients, I had a bit of an "aha!" moment. I was in the midst of explaining to the assembled team members how their future information management system ... Continue Reading

Tony Byrne

What to look for when evaluating WCM and DAM workflow services

Added By Tony Byrne on 16-Mar-2010

Yesterday we released a new advisory paper on workflow. The briefing focusses in particular on what you need to look for (and what you can dispense with) in Web CMS and Digital Asset Management environments ... Continue Reading

Alan Pelz-Sharpe

Evaluating vendor proposals - Kill your spreadsheets

Added By Alan Pelz-Sharpe on 15-Mar-2010

As you may know, a lot of our work at the Real Story Group involves helping people make the right information management buying decisions. Not surprisingly, one of the most common areas where our customers seek our counsel is with vendor scoring and assessment methodologies ... Continue Reading

Apoorv Durga

The return of web-based IDEs

Added By Apoorv Durga on 15-Mar-2010

Developers know that Integrated Development Environments (IDEs) go a long way in improving productivity and shortening time to market. Some vendors in the marketplaces we cover ship with their own proprietary IDEs, while many others use a plugin to (or otherwise extend) the popular Eclipse or Visual Studio IDEs ... Continue Reading

Tony Byrne

Understanding SaaS CMS pricing

Added By Tony Byrne on 12-Mar-2010

Last week I received a message from a friend discussing the annual fees his firm pays for their hosted Web CMS. The CMS and associated website are served up by a well-known, Software as a Service ("SaaS") WCM vendor ... Continue Reading

Tony Byrne

Updates to our Web CMS research

Added By Tony Byrne on 8-Mar-2010

Last month we updated several WCM vendor evaluations, including ... Continue Reading

Tony Byrne

Evaluating WordPress as a Web CMS

Added By Tony Byrne on 3-Mar-2010

There's a debate raging within Twitter about whether traditional blogging platform WordPress is also a CMS ... Continue Reading

Tony Byrne

Which CMS does The Real Story Group Use?

Added By Tony Byrne on 3-Mar-2010

I get that question a lot, especially since one of our main services is called "CMS Watch" ... Continue Reading

Tony Byrne

Two new Advisory Papers for enterprise technology selection teams

Added By Tony Byrne on 1-Mar-2010

My colleague Alan has produced two short briefings of special interest to content technology selection teams ... Continue Reading

Kas Thomas

Beware Drupal, Joomla! plug-in vulnerabilities

Added By Kas Thomas on 1-Mar-2010

IBM has released its IBM Security Solutions X-Force 2009 Trend and Risk Report, and the news for users of popular WCM platforms Drupal, Joomla!, TYPO3, and WordPress is decidedly mixed ... Continue Reading

Kas Thomas

EMC aims to demonstrate interoperability with contest

Added By Kas Thomas on 26-Feb-2010

In case you weren't thinking "interoperability" was EMC's middle name, EMC hopes to convince the world otherwise with its EDN Monster Mash -- a Developer Challenge designed to showcase the mashability of EMC's Celerra, Centerra, Documentum, and Atmos Online product lines ... Continue Reading

Tony Byrne

What is Content Management?

Added By Tony Byrne on 24-Feb-2010

There's a question that keeps popping up around our industry: "What is Enterprise Content Management?" ... Continue Reading

Tony Byrne

Which is better for you - platforms or products

Added By Tony Byrne on 23-Feb-2010

Today we released a new advisory paper, "How the New Platforms vs. Products Debate Impacts Your Success." Subscribers to any of our EI Watch, SharePoint Watch, and CMS Watch research streams can ... Continue Reading

Tony Byrne

Not Buying Into Open Text and the Power of Three

Added By Tony Byrne on 22-Feb-2010

Mega-vendor Open Text announced today that it would acquire fellow Canadian vendor, NStein. NStein was known mostly for its text-mining / text analytics tools, but over the years took a circuitous route ... Continue Reading

Alan Pelz-Sharpe

SAP, EMC, and Open Text - Who cares?

Added By Alan Pelz-Sharpe on 22-Feb-2010

Over the last few weeks there has been a flurry of media interest in the fact that SAP is reselling EMC Documentum and Open Text products. It's a flurry (bordering on blizzard) that is of little or no relevance to actual buyers of these software products ... Continue Reading

Alan Pelz-Sharpe

Keeping it Real

Added By Alan Pelz-Sharpe on 22-Feb-2010

Welcome to the Real Story Group! For my colleagues and I this is an exciting time, and part of a continuing adventure that I hope you will join. ... Continue Reading

Apoorv Durga

Fatwire plus EMC - the WCM perspective

Added By Apoorv Durga on 19-Feb-2010

So my colleague Kas was not very off track when he speculated something's cooking between EMC and FatWire. They announced a strategic partnership.that includes a minority stake for EMC in FatWire and ... Continue Reading

Tony Byrne

Welcome to the Real Story Group

Added By Tony Byrne on 17-Feb-2010

Welcome to the Real Story Group. Today we cut over to our new website(s) ... Continue Reading

Adriaan Bloem

Good times for HTML

Added By Adriaan Bloem on 15-Feb-2010

On behalf of HTML developers across the world, I would like to thank Apple and Google. Specifically, Mountain View for dropping Internet Explorer 6 support, and in its own not-so-small way helping us get rid of the untold horrors IE6 has inflicted on stylesheets for the past seven years. And Cupertino for the advancement of HTML 5 ... Continue Reading

Tony Byrne

Big changes coming at CMS Watch

Added By Tony Byrne on 11-Feb-2010

Early next week, we will be re-launching this website, adding some new sites, and at a more fundamental level, revamping the way we serve our customers. ... Continue Reading

Alan Pelz-Sharpe

ROI calculations are a joke

Added By Alan Pelz-Sharpe on 8-Feb-2010

Our colleagues over at Forrester recently undertook some interesting research regarding content management investment attitudes in 2010 (DM, RM and WCM). The overall finding was along the lines one might expect ... Continue Reading

Adriaan Bloem

Alterian drops Immediacy

Added By Adriaan Bloem on 4-Feb-2010

Software vendor Alterian has cleared up which Web CMS software it wants to try to sell you in the future. In short, all of their alphabet soups going forward will taste like Morello ... Continue Reading

Kas Thomas

Non-disclosure is a non-starter

Added By Kas Thomas on 4-Feb-2010

We've mentioned this a time or two before, but in recent dealings with a well-known WCM and DAM vendor there seemed to be some confusion about it, so perhaps it bears discussing one more time. We have a policy at CMS Watch of not signing NDAs with the vendors we evaluate ... Continue Reading

Alan Pelz-Sharpe

Vendor Tip: perform some basic research before disqualifying prospects

Added By Alan Pelz-Sharpe on 3-Feb-2010

Our job here is to advise buyers of technology, never vendors. But today I am going to make an exception and give the vendors out there a solid tip. Do your homework before responding to RFPs ... Continue Reading

Kas Thomas

Would EMC really buy FatWire?

Added By Kas Thomas on 31-Jan-2010

From time to time, rumors surface about Web CMS vendor FatWire being up for purchase. Also, from time to time, we hear rumors about EMC Corporation being ready to acquire this or that content technology. Now there's a rumor going around fusing the two: that EMC might acquire FatWire ... Continue Reading

Theresa Regli

When your systems integrator picks your vendor

Added By Theresa Regli on 27-Jan-2010

Earlier this week I had an advisory call with one of our gold subscribers who's in the process of creating a short list of vendors for Web Content Management. A US-based health care company ... Continue Reading

Adriaan Bloem

EPiServer goes public

Added By Adriaan Bloem on 27-Jan-2010

Like nearly all its competitors, Swedish Web CMS and Social Software vendor EPiServer is doing well financially. The company reports nearly $30m in revenues over 2009 and now boasts almost 3,000 customers. So perhaps it's no surprise that last week ... Continue Reading

Tony Byrne

CMS Watch Job: Web Specialist - Delhi, India

Added By Tony Byrne on 26-Jan-2010

CMS Watch is looking to hire a Web Specialist, based in Delhi India. This person will manage our website(s), perform some light coding, and oversee various short- and long-term web projects ... Continue Reading

Tony Byrne

Seeking UK/Europe Sales and Customer Supt Exec

Added By Tony Byrne on 20-Jan-2010

We're looking to hire a UK- or Europe-based (with native English) sales and support executive. You can ... Continue Reading

Kas Thomas

Performance is a requirement, too

Added By Kas Thomas on 20-Jan-2010

Performance testing is a notoriously difficult undertaking. So much so, in fact, that it is sometimes not done at all, or only done when a performance problem arises in production, making some sort of investigation unavoidable ... Continue Reading

Adriaan Bloem

SDL moving into targeted marketing and e-commerce

Added By Adriaan Bloem on 18-Jan-2010

For those vendors with solid profits, it's a buyer's market. SDL, parent company of such products as Tridion, Trados, Trisoft, and XySoft, announced the acquisition of Dutch e-commerce vendor Fredhopper today. ... Continue Reading

Alan Pelz-Sharpe

Who remembers the Deep Web?

Added By Alan Pelz-Sharpe on 15-Jan-2010

I heard the words "Deep Web" used this week at an industry gathering. It's something I have not heard in quite a while, and looking around me in the room I figured that few people there had any idea what this term actually refers to ... Continue Reading

Tony Byrne

The trouble with WCM market-sizing

Added By Tony Byrne on 14-Jan-2010

Today we received an inquiry from a research customer about the UK WCM market size, and I gave what felt like a rather unsatisfying response. Here's the question and my answer. Perhaps you can suggest other ideas via comments, below ... Continue Reading

Tony Byrne

How did our 2009 predictions fare?

Added By Tony Byrne on 16-Dec-2009

Yesterday we issued our twelve predictions for 2010. Once again, I'll look back at our 2009 predictions and see how we did ... Continue Reading

Jarrod Gingras

2010 Content Technology Predictions

Added By Jarrod Gingras on 15-Dec-2009

With only a few weeks left in 2009, it's time for our team of CMS Watch analysts to reveal our 2010 predictions, where we make our best guesses as to what the Content Technology industry will hold for you in the new year ... Continue Reading

Tony Byrne

Year-end thoughts on WCM marketplace

Added By Tony Byrne on 10-Dec-2009

As 2009 comes to a close, let's take a quick look back at the Web CMS ("WCM") marketplace. (We'll offer some separate predictions for 2010 early next week.) I think the most important development was actually a non-event: for the thirteenth year in row, the quite fragmented WCM marketplace did not "consolidate" in any meaningful way. And this, I believe, is a good thing for you the customer ... Continue Reading

Tony Byrne

Content Technology Vendor Map - 2010

Added By Tony Byrne on 2-Dec-2009

We've just updated our "Content Technology Vendor Map" for 2010 ... Continue Reading

Adriaan Bloem

Tridion, Forms, and Interaction

Added By Adriaan Bloem on 1-Dec-2009

A press release was sent to me today with the title "SDL Tridion Puts Online Forms at the Heart of Interaction." Which made me smile, in a nostalgic sort of way ... Continue Reading

Kas Thomas

Day sets up shop in Boston (where tech firms go to be acquired?)

Added By Kas Thomas on 24-Nov-2009

The greater Boston area, no stranger to the Web CMS world (with companies like Percussion, PaperThin, Telerik US, and Refresh Software already based in the area), is about to add yet another content management mainstay to its denizens: Switzerland-based Day Software ... Continue Reading

Tony Byrne

Updated Web Content Management ratings charts

Added By Tony Byrne on 20-Nov-2009

We've recently updated how we evaluate the nuts and bolts of the forty-one Web CMS vendors we cover in our Web Content Management research. Specifically, we've expanded and re-organized our ratings categories ... Continue Reading

Kas Thomas

RFI as rich asset

Added By Kas Thomas on 17-Nov-2009

I was talking with one of our Web CMS Report subscribers today, someone who is leading a state government's effort to modernize its WCM system. The question arose as to how to keep vendors from giving softball answers to hardball questions when submitting a Request for Information. I proposed a simple expedient ... Continue Reading

Jarrod Gingras

Is WCM fundamentally broken?

Added By Jarrod Gingras on 13-Nov-2009

Last week I attended the J. Boye Aarhus 2009 conference in Aarhus Denmark. For me, the highlight of the event was the opportunity to kick off the Web Content Management track by serving on a panel with Janus Boye (a.k.a., @janusboye) and LBi's Jon Marks (a.k.a., @mcboof). The theme of this panel was ... Continue Reading

Apoorv Durga

Do you really need in-context content editing?

Added By Apoorv Durga on 13-Nov-2009

Many Web CMS products tout "in-context," wiki-like content editing as an important feature or enhancement. In-context means letting contributors create or edit content from within the context of the site, without actually having to retrieve a content item from the back-end and filling in long forms ... Continue Reading

Theresa Regli

WCM and DAM in Denmark - J. Boye conference wrap up

Added By Theresa Regli on 11-Nov-2009

Last week I attended J. Boye's 5th annual conference in Aarhus, Denmark, which always attracts a high quality of speakers, and (unlike many other conferences) focuses on case studies and end-user implementation challenges ... Continue Reading

Alan Pelz-Sharpe

Is the SharePoint bubble going to burst?

Added By Alan Pelz-Sharpe on 11-Nov-2009

As subscribers who received our recent advisory paper know, there is plenty to be excited about in SP2010, especially if you are a part of the SharePoint channel of resellers, consultants, developers, and system integrators. But over the past few weeks I have been noticing something of a shadow side to this excitement ... Continue Reading

Apoorv Durga

What to make of the next big release of TeamSite?

Added By Apoorv Durga on 10-Nov-2009

The much-awaited version 7 of Interwoven TeamSite finally seems to have been released by Autonomy. While we will cover the details shortly for our Web Content Management subscribers, the key changes come in a new ... Continue Reading

Alan Pelz-Sharpe

ICANN Welcomes the World

Added By Alan Pelz-Sharpe on 9-Nov-2009

Last week the catchily-named organization ICANN (Internet Corporation for Assigned Names and Numbers) announced that it had approved the use of Hindi, Mandarin, Hebrew, Korean, and twelve other languages -- that are not based on the Roman/Latin alphabet -- for use in domain names ... Continue Reading

Tony Byrne

Categorizing the Web CMS marketplace -- A new look

Added By Tony Byrne on 21-Oct-2009

In the latest edition of our Web CMS vendor evaluation research, we went through a fairly intensive restructuring process, and I'm really excited about the results. Over the coming week I'll share some more details, but for today, let's look at how we've recategorized the vendors ... Continue Reading

Tony Byrne

Updated Web Content Management Evaluations

Added By Tony Byrne on 20-Oct-2009

Today we released our latest Web CMS evaluations, updating reviews of all forty-two vendors we cover. There's a lot to say about the vendors, and over the coming weeks we'll explain how we've updated our criteria as well ... Continue Reading

Kas Thomas

Usability still improving -- improvement still needed

Added By Kas Thomas on 19-Oct-2009

In evaluating dozens of products for the Web CMS Report 2010 (to be released tomorrow), we've had the chance to see some interesting user interface redesign efforts. Some of these efforts amount to little more than an array of cosmetic improvements, but others do succeed in making the UI more usable ... Continue Reading

Tony Byrne

Welcome Apoorv Durga to CMS Watch

Added By Tony Byrne on 10-Oct-2009

This week we welcome Apoorv Durga to our analyst team. Based in Dehli, India, Apoorv has previously served as as a ... Continue Reading

Kas Thomas

Terracotta offers bolt-on distributed caching

Added By Kas Thomas on 8-Oct-2009

Caching is one of those infrastructural concerns that isn't terribly sexy (unless you're a true IT geek) but is nevertheless key to making a WCM system perform well. It's a notoriously tricky thing to set up, especially in n-tier systems with complex scale-out requirements. ... Continue Reading

Jarrod Gingras

See CMS Watch in Denmark

Added By Jarrod Gingras on 8-Oct-2009

We are rapidly approaching the fall conference season, and this year I am particularly excited about returning to beautiful Aarhus, Denmark ... Continue Reading

Tony Byrne

Software empires striking back

Added By Tony Byrne on 7-Oct-2009

In the past few weeks, two high-profile people have departed established content management vendor empires for upstart players ... Continue Reading

Adriaan Bloem

JSR Cheat Sheet for content technologists

Added By Adriaan Bloem on 6-Oct-2009

If you're following the content management space closely, but aren't a Java wizard, the JSR (Java Specification Request) numbers can become a bit of a puzzle ... Continue Reading

Adriaan Bloem

Where did all the HTML editors go?

Added By Adriaan Bloem on 19-Sep-2009

Once upon a time, when people started building web content management systems that actually allowed you to manage the content (and not just publish it), there were hundreds of editors ... Continue Reading

Tony Byrne

Omniture and Adobe - A second take

Added By Tony Byrne on 16-Sep-2009

Phil provided some very useful background on the deal and initial thoughts earlier this morning. Here are a few more comments. ... Continue Reading

Tony Byrne

Contest - Name this Web CMS

Added By Tony Byrne on 16-Sep-2009

Every day on Twitter, we excerpt <140 characters from one of our Web CMS vendor evaluations and challenge you to guess which vendor we're referring to ... Continue Reading

Kas Thomas

New Course on Web Development Platforms

Added By Kas Thomas on 15-Sep-2009

As you may know, we've slowly and steadily been adding to our list of online education courses over the past year or so. I'm pleased to announce that yesterday, we added yet another course, on Web Development Platforms ... Continue Reading

Tony Byrne

Beware the Open Text synergizer bunny

Added By Tony Byrne on 4-Sep-2009

ECM mega-vendor Open Text has a successful track record of acquiring smaller competitors, then absorbing their revenue streams and selectively improving certain "winners" going forward. ... Continue Reading

Kas Thomas

Thoughts on the Future of Content Management

Added By Kas Thomas on 31-Aug-2009

Blogger Julian Wraith recently asked CMS pundits to comment on The Future of Content Management. This is a topic I get asked about a lot, not only by CMS Watch customers ... Continue Reading

Adriaan Bloem

Tagging your web content

Added By Adriaan Bloem on 31-Aug-2009

It's one of those elusive dreams of web content management: a completely metadata-driven publishing model. Especially when there's lots of content, and a variety of sites or channels targeting different audiences. Wouldn't it be great if content more or less automatically found its way to the right places? ... Continue Reading

Tony Byrne

Twitter, Facebook, and your Web CMS

Added By Tony Byrne on 28-Aug-2009

A recent trend in Web Content Management is publishing to social networks -- Twitter, Facebook, LinkedIn, et. al. -- out of your Web CMS. Not surprisingly, some of the hosted CMS vendors are more advanced here ... Continue Reading

Adriaan Bloem

Back-end designs and the CMS cycle of disillusionment

Added By Adriaan Bloem on 27-Aug-2009

Over the years, I've seen a large number of web content management functional designs, technical designs, requirements, wireframes and mock-ups. And usually, the one thing missing is what's most likely to shoot the implementation in the foot ... Continue Reading

Adriaan Bloem

Goodbye Morello, Hello Alterian CME

Added By Adriaan Bloem on 21-Aug-2009

Contrary to what you'd might have heard, in the Web CMS space, products rarely disappear without a trace. However, product names do often vanish in acquisitions. So as a public service, if you're reading this because you were searching for either Mediasurface Morello or Immediacy ... Continue Reading

Tony Byrne

How much should vendor sales and marketing skill really matter for customers?

Added By Tony Byrne on 17-Aug-2009

A few weeks back I suggested that a vendor's sales and marketing acumen shouldn't really matter to prospective customers. In a nice comment, Bex Huff argued that ... Continue Reading

Adriaan Bloem

Yet another WordPress release

Added By Adriaan Bloem on 13-Aug-2009

If you're admin of a number of WordPress implementations, I hope you didn't plan anything. Just because, you know, neither did WordPress. ... Continue Reading

Tony Byrne

Looking beyond the magic quadrant to find the nitty-gritty

Added By Tony Byrne on 7-Aug-2009

At first I was hesitant to write a critique of the latest Gartner Magic Quadrant for WCM. They're a worthy competitor, we could learn from them about the value of high-level summaries, and the MQ makes an easy target ... Continue Reading

Kas Thomas

Thinking beyond the RFP

Added By Kas Thomas on 3-Aug-2009

There's a saying in Hollywood, made famous by screenwriter William Goldman, that "nobody knows anything." It's a lament that sometimes seems to apply to the IT world as well. ... Continue Reading

Tony Byrne

IBM leading with consulting but finishing with WebSphere

Added By Tony Byrne on 31-Jul-2009

IBM surprised Wall Street earlier this month with unexpectedly good Q2 financial results ... Continue Reading

Tony Byrne

We are hiring - Sales Administrator

Added By Tony Byrne on 30-Jul-2009

We're seeking a Sales Administrator, based in New England, USA, ideally Massachusetts ... Continue Reading

Kas Thomas

Day reports sunny results for 1H2009

Added By Kas Thomas on 30-Jul-2009

It's always encouraging to hear that, despite the dour financial environment in which we live, there are companies making money in the WCM space ... Continue Reading

Tony Byrne

Let us now praise metators

Added By Tony Byrne on 29-Jul-2009

Longtime information management guru Bob Boiko is a modest guy. You won't hear him blowing his own trumpet, so I will ... Continue Reading

Kas Thomas

Are we reaching the limits of UI buildout?

Added By Kas Thomas on 28-Jul-2009

As you can imagine, in the course of covering more than 200 software products, my colleagues and I get to see and touch a lot of different user interfaces, and one thing we've all noticed lately is the trend toward larger and larger interfaces ... Continue Reading

Tony Byrne

The boondoggle that is software maintenance fees

Added By Tony Byrne on 28-Jul-2009

Annual software support and maintenance fees are something every customer loves to hate, and yet, for the most part we keep paying them ... Continue Reading

Tony Byrne

Participate in Global Intranet Strategies Survey

Added By Tony Byrne on 23-Jul-2009

Jane McConnell of NetJMC is organizing the 4th edition in her annual survey of global intranet strategies ... Continue Reading

Tony Byrne

Learn best practices for your intranet

Added By Tony Byrne on 16-Jul-2009

Intranets have been around for more than in a decade in many enterprises, yet developing an effective intranet remains a puzzle for many information and communications managers ... Continue Reading

Adriaan Bloem

Bluenog angers Hippo

Added By Adriaan Bloem on 13-Jul-2009

Bluenog, an upstart web content management company, continues to make waves. But not always the kind of waves they'd like ... Continue Reading

Adriaan Bloem

Open source: it's just a license

Added By Adriaan Bloem on 13-Jul-2009

A lot of my time is spent evaluating technology, and I have a confession to make: the licensing is one of the least spectacular bits to review. ... Continue Reading

Tony Byrne

Is there a best CMS tool for your industry?

Added By Tony Byrne on 3-Jul-2009

I frequently receive questions like this: "We're a major regional hospital, what's the best CMS for us?" Or, ... Continue Reading

Theresa Regli

What Wimbledon and vendor selection have in common

Added By Theresa Regli on 2-Jul-2009

As Murraymania swept the UK, I settled into my seat on Court No. 2 last week, on Wimbledon's always-action-packed middle Saturday ... Continue Reading

Kas Thomas

Clickability shows how not to write a white paper

Added By Kas Thomas on 1-Jul-2009

White papers are not something we typically critique or comment on, but Clickability's new white paper ... Continue Reading

Tony Byrne

The Omniture Drag - and your quest for aligning web content and analytics

Added By Tony Byrne on 1-Jul-2009

In recent months I've encountered several customers of web analytics mega-vendor Omniture who had a very specific gripe about the platform: ... Continue Reading

Kas Thomas

The Coming Acronym Crisis

Added By Kas Thomas on 25-Jun-2009

As I talk to people in the content-technology industry (if I may call it that), I'm struck by a common thread that has begun to emerge in conversations involving roadmaps and futures ... Continue Reading

Kas Thomas

Vignette bets big on beta-SaaS

Added By Kas Thomas on 18-Jun-2009

So many things have gotten the "aaS" (as-a-service) suffix in the past year that it's hard to imagine anything new or noteworthy being added to the list at this point. But I'm starting to think ... Continue Reading

Kas Thomas

In DAM, Flashy does not always mean Flex

Added By Kas Thomas on 11-Jun-2009

I mentioned in an earlier post (about the recent Henry Stewart DAM Symposium) that one of the big trends right now in the DAM world is a shift toward client apps built on Adobe Flex technology ... Continue Reading

Tony Byrne

Is Drupal Over-hyped?

Added By Tony Byrne on 11-Jun-2009

I'll disagree with Gartner as frequently as the next person, but their Hype Cycle is surely genius ... Continue Reading

Tony Byrne

When customers are unreasonable

Added By Tony Byrne on 27-May-2009

At CMS Watch, we're advocates only for you, the technology customer. But sometimes the customer is unreasonable ... Continue Reading

Jarrod Gingras

SaaS ECM marketplace is partly cloudy

Added By Jarrod Gingras on 25-May-2009

Earlier this week, I blogged about ECM and Open Source -- and the different landscapes buyers will encounter in the Enterprise Content Management marketplace versus the Web Content Management marketplace. I think there's a similar paradigm when it comes to SaaS ... Continue Reading

Shawn Shell

Microsoft finally uses SharePoint on its own public site

Added By Shawn Shell on 21-May-2009

Perhaps it doesn't strike you as a surprise, but Microsoft just launched the new SharePoint product site using SharePoint 2007 ... Continue Reading

Jarrod Gingras

When will ECM open up?

Added By Jarrod Gingras on 20-May-2009

We're often asked why there are so few ECM open source options, when at the same time the Web CMS marketplace supports so many open source alternatives? ... Continue Reading

Tony Byrne

Our latest Web CMS evaluations

Added By Tony Byrne on 11-May-2009

We've just released the latest major update to our Web CMS research. (That's Version 17 for those counting.) ... Continue Reading

Tony Byrne

JBoye 2009 conference wrap-up

Added By Tony Byrne on 8-May-2009

I had the pleasure of participating in the JBoye 09 conference in Philadelphia, USA earlier this week ... Continue Reading

Alan Pelz-Sharpe

Why Open Text bought Vignette -- the real story

Added By Alan Pelz-Sharpe on 7-May-2009

This morning as I awoke at an ridiculously early hour (jet lag), to find my mailbox full of questions from journalists, commentators, and CMS Watch research subscribers asking for my take on the deal. ... Continue Reading

Kas Thomas

Open Text buys Vignette: Investment or impulse?

Added By Kas Thomas on 6-May-2009

The business world is full of tumult these days, and times like these are known to give rise to strange bedpartners. But few would have expected the kind of union announced by Open Text just a few hours ago ... Continue Reading

Kas Thomas

CMIS gets new momentum, thanks to Chemistry

Added By Kas Thomas on 27-Apr-2009

There's been an interesting development with regard to Content Management Interoperability Services ... Continue Reading

Adriaan Bloem

Oracle proves the value of static web content delivery

Added By Adriaan Bloem on 20-Apr-2009

An early joke on Twitter about the Oracle/SUN acquisition: "Oracle buys Sun just to see if Twitter can handle the resulting noise" ... Continue Reading

Alan Pelz-Sharpe

New Compliance Course

Added By Alan Pelz-Sharpe on 9-Apr-2009

Compliance is one of the watchwords of 2009... ... Continue Reading

Tony Byrne

Listening to the Pogue

Added By Tony Byrne on 7-Apr-2009

That would be David Pogue, New York Times technology columnist and author of the ... Continue Reading

Kas Thomas

It's time for seat-based software licensing to end

Added By Kas Thomas on 25-Mar-2009

Economic downturns tend to accelerate change in the IT world: People with budgetary authority find themselves taking a fresh look ... Continue Reading

Tony Byrne

The Web CMS industry has truly arrived...

Added By Tony Byrne on 25-Mar-2009

How do I know? Some smaller vendors are starting to peddle their CMS wares via spam ... Continue Reading

Tony Byrne

Lucene and the return of bundled CMS and Search

Added By Tony Byrne on 25-Mar-2009

Today we released some findings pointing out how Web CMS vendors are increasingly embedding website search into their packages ... Continue Reading

Tony Byrne

IE8 and your CMS

Added By Tony Byrne on 19-Mar-2009

Microsoft's browser went out for general release today. Like you, we'll be scrambling ... Continue Reading

Tony Byrne

Autonomy, Interwoven, and the ongoing search-content management dance

Added By Tony Byrne on 18-Mar-2009

Autonomy's acquisition of Interwoven formally closed yesterday ... Continue Reading

Adriaan Bloem

Software versions - how strange the change from major to minor

Added By Adriaan Bloem on 18-Mar-2009

Spring is here, and, as in Autumn, this means new products released and new version numbers ... Continue Reading

Tony Byrne

What Obama will learn on the way to better federal websites

Added By Tony Byrne on 11-Mar-2009

In calling for greater "online transparency" (i.e., more, better, faster web content) along with more "citizen participation" (i.e., user-generated content), the Obama administration is going to encounter a technology marketplace ... Continue Reading

Adriaan Bloem

Dutch government consolidating websites on Hippo CMS 7

Added By Adriaan Bloem on 10-Mar-2009

The Dutch government has announced the new website www.rijksoverheid.nl, and has chosen Hippo CMS 7 ... Continue Reading

Jarrod Gingras

Content Therapy Is Back!

Added By Jarrod Gingras on 6-Mar-2009

We've put together a schedule (pdf) of when we'll be presenting and when we'll be available for office hours at Booth #320 ... Continue Reading

Jarrod Gingras

New subscription options

Added By Jarrod Gingras on 5-Mar-2009

Based on feedback from you, we've modified our subscription options a bit ... Continue Reading

Tony Byrne

We're seeking to hire another analyst

Added By Tony Byrne on 3-Mar-2009

CMS Watch seeks a Technology Analyst based in the UK or continental Europe to evaluate Web Content Management and other Content Technology vendors ... Continue Reading

Tony Byrne

2009 Content Technology Vendor Map

Added By Tony Byrne on 3-Mar-2009

Today we updated our semi-famous "subway map" for 2009 ... Continue Reading

Kas Thomas

A reality checklist for vendors

Added By Kas Thomas on 26-Feb-2009

Web CMS vendors live at an interesting intersection between the new and the old ... Continue Reading

Kas Thomas

Day releases not-so-sunny financial results

Added By Kas Thomas on 25-Feb-2009

CMS and DAM vendor Day Software (traded on the Swiss bourse as DAYN) has released financial results for FY 2008 ... Continue Reading

Alan Pelz-Sharpe

Battling ECM and E2.0

Added By Alan Pelz-Sharpe on 20-Feb-2009

For the past year or so there seems to have been a battlefield of sorts emerging between proponents of social networking and all things E2.0 and the more traditional proponents of ECM ... Continue Reading

Tony Byrne

Contrasting multi-site management in Drupal and Joomla

Added By Tony Byrne on 18-Feb-2009

Last night I had the pleasure of presenting to a DC-area Drupal Users' Group on the past and future of open source web content management ... Continue Reading

Kas Thomas

Software vendors need to understand how the web really works

Added By Kas Thomas on 17-Feb-2009

It's amazing to me that so many of the vendors we cover at CMS Watch (even some that claim to have deep expertise in marketing and social-web sorts of things) still haven't figured out ... Continue Reading

Tony Byrne

When your vendor tells you to shut up

Added By Tony Byrne on 12-Feb-2009

Fine summary in CIO Magazine's blog, about various customer "gag orders" some major ERP vendors are attempting to impose contractually ... Continue Reading

Alan Pelz-Sharpe

Picking the right supplier in a recession

Added By Alan Pelz-Sharpe on 12-Feb-2009

"Nobody ever got fired for buying IBM" -- so the saying goes ... Continue Reading

Tony Byrne

Web management - beyond the basics

Added By Tony Byrne on 11-Feb-2009

I teach a lot of intro courses about web technologies, and enjoy them very much. But I'm particularly excited to be teaming with ... Continue Reading

Tony Byrne

The case against Flex-based application UIs

Added By Tony Byrne on 2-Feb-2009

We're starting to see more vendors coming out with Flex-based user interfaces, sometimes extending them as full-blown desktop applications ... Continue Reading

Kas Thomas

IBM, Microsoft, and the patent mess - how to protect yourself

Added By Kas Thomas on 31-Jan-2009

Last week, the U.S. Patent & Trademark Office made public a new Microsoft patent application titled "Content Management System and External Data Storage System Data Synchronization." ... Continue Reading

Kas Thomas

Day tries pay-as-you-go licensing

Added By Kas Thomas on 28-Jan-2009

SaaS is all the rage these days. It's the one "IT& trend for 2009" no pundit has missed. But the reality is that ... Continue Reading

Tony Byrne

Is your vendor becoming a fine young cannibal?

Added By Tony Byrne on 23-Jan-2009

"Channel partners" are consulting or integration firms that implement or provide supplementary services to a software vendor's technology ... Continue Reading

Kas Thomas

What next for Interwoven?

Added By Kas Thomas on 23-Jan-2009

The announcement yesterday that Autonomy would buy Interwoven (a deal that should close in the second quarter of this year) has a number of interesting ramifications ... Continue Reading

Tony Byrne

You can now comment on our blogs and articles

Added By Tony Byrne on 22-Jan-2009

Well, we've finally opened up to your comments. You can post feedback ... Continue Reading

Alan Pelz-Sharpe

CMS Watch is hiring...

Added By Alan Pelz-Sharpe on 22-Jan-2009

We're looking to hire a full-time Marketing Associate ... Continue Reading

Alan Pelz-Sharpe

Autonomy acquires Interwoven - A first take

Added By Alan Pelz-Sharpe on 22-Jan-2009

Today Autonomy announced that they intend to buy Interwoven. ... Continue Reading

Kas Thomas

Alfresco unveils a major upgrade

Added By Kas Thomas on 21-Jan-2009

Today is a big day for Alfresco (and Alfresco users). This is the official launch date for Alfresco Labs 3d (Stable), ... Continue Reading

Tony Byrne

Still no resolution for Serena Collage customers

Added By Tony Byrne on 20-Jan-2009

It's been nearly a year since Serena Software re-incarnated itself as a "mash-up" vendor and tried to jettison its mid-market Web CMS ... Continue Reading

Adriaan Bloem

A Hippo in Drag

Added By Adriaan Bloem on 19-Jan-2009

Perhaps not an image you'd want lingering in your mind, but yes, in software, you can get a Hippo in drag ... Continue Reading

Kas Thomas

Vignette Village 2009 cancelled

Added By Kas Thomas on 14-Jan-2009

We've written a fair amount about Vignette Corporation's various travails over the past year ... Continue Reading

Alan Pelz-Sharpe

Pollyanna and the technology market

Added By Alan Pelz-Sharpe on 13-Jan-2009

The technology sector has been nothing but doom and gloom recently, but a recent report by the Aite Group shines a bit more light on to what is a fairly complex market ... Continue Reading

Alan Pelz-Sharpe

Web Self Service - trend in 2009?

Added By Alan Pelz-Sharpe on 10-Jan-2009

Customer-driven, web self-service will surely become a dominant theme for 2009. ... Continue Reading

Alan Pelz-Sharpe

EMC celebrates banner year by slashing jobs

Added By Alan Pelz-Sharpe on 8-Jan-2009

Quarterly results have never been so closely scrutinized as they are right now. ... Continue Reading

Tony Byrne

Interwoven and Vignette heading in different directions

Added By Tony Byrne on 7-Jan-2009

After cruising along as $200m/yr companies through middle part of this decade, Vignette and Interwoven appear to be headed in opposite directions ... Continue Reading

Janus Boye

J. Boye in Philadelphia: Call for WCM case studies

Added By Janus Boye on 4-Jan-2009

After 4 years of growing and energetic conferences in Denmark ... Continue Reading

Janus Boye

Even Google discontinues products

Added By Janus Boye on 19-Dec-2008

November brought bad news for all Livelyzens ... Continue Reading

Alan Pelz-Sharpe

Who loves the incumbent vendor?

Added By Alan Pelz-Sharpe on 18-Dec-2008

One of my favorite little phrases is "double edged sword," and I found a perfect application for it recently, in a discussion of "incumbent" vendors ... Continue Reading

Tony Byrne

Looking for more E in SE

Added By Tony Byrne on 16-Dec-2008

Sitting through countless vendor demos to clients over the past couple of years, I've noticed a trend -- at least among Web CMS and Portal vendors -- of sales engineers ("SEs") emphasizing sales over engineering ... Continue Reading

Tony Byrne

Looking ahead to 2009 -- and evaluating 2008

Added By Tony Byrne on 16-Dec-2008

Today we released our annual predictions for 2009 ... Continue Reading

Kas Thomas

Open Source blogging, the Oxite way

Added By Kas Thomas on 9-Dec-2008

If you're one of the many industry observers who's wondered why Microsoft hasn't created a decent blogging platform ... Continue Reading

Kas Thomas

Guarded optimism among Web CMS vendors

Added By Kas Thomas on 5-Dec-2008

As I wandered around the Gilbane Boston 2008 show last week, the question I heard people asking each other most often was some variation ... Continue Reading

Tony Byrne

Practical guide to Web CMS usability

Added By Tony Byrne on 5-Dec-2008

James Robertson has produced a very practical paper on how to assess the usability of Web CMS tools ... Continue Reading

Tony Byrne

How to screw up a keynote demo

Added By Tony Byrne on 4-Dec-2008

Ask Web CMS vendor FatWire. Linda Tucci calls it, "...a booby trap." ... Continue Reading

Adriaan Bloem

SharePoint - Is it a bird? Is it a plane? No...

Added By Adriaan Bloem on 2-Dec-2008

Talking about SharePoint in Copenhagen today and yesterday reminded me of an interesting point ... Continue Reading

Alan Pelz-Sharpe

A new definition of ECM?

Added By Alan Pelz-Sharpe on 21-Nov-2008

It was the quote of the week: timely and definitive, perfectly summing up the value of ECM ... Continue Reading

Kas Thomas

RSS is more than aggregation -- it's the new personalization

Added By Kas Thomas on 19-Nov-2008

A recent press release concerning ArnoldIT's Google monitoring service piqued my interest ... Continue Reading

Tony Byrne

When public agencies select software

Added By Tony Byrne on 19-Nov-2008

I recently had a wide-ranging interview with Government Computer News ... Continue Reading

Tony Byrne

Let's meet at AIIM Expo 2009

Added By Tony Byrne on 17-Nov-2008

You can now review the schedule for the late March AIIM Expo 2009, to be held in Philadelphia, PA, USA ... Continue Reading

Alan Pelz-Sharpe

Interwoven in a bullish mood

Added By Alan Pelz-Sharpe on 14-Nov-2008

Yesterday I attended the Interwoven annual Analyst Day in New York. It was an interesting day in many respects ... Continue Reading

Kas Thomas

Day CQ 5 -- more than a pretty face(lift)

Added By Kas Thomas on 13-Nov-2008

Day Software's David Nuescheler (CTO) and Kevin Cochrane (the company's new CMO) were in town last week, and we had an interesting lunchtime conversation, much of it centered on the long-awaited Version 5 ... Continue Reading

Kas Thomas

Vignette still in transition

Added By Kas Thomas on 11-Nov-2008

These aren't exactly the best of times for WCM/Portal/ECM vendor, Vignette Corporation. ... Continue Reading

Janus Boye

Percussion - Is no news good news?

Added By Janus Boye on 10-Nov-2008

It has been more than 6 months since the most recent press release with any substance from privately-held Web CMS vendor Percussion ... Continue Reading

Kas Thomas

Cloud computing - Ellison rants, others reap

Added By Kas Thomas on 6-Nov-2008

Cloud computing is one of those buzzphrases that, like "redistribution of income," seems to make otherwise dispassionate people hyperventilate ... Continue Reading

Tony Byrne

Web Idol 2008

Added By Tony Byrne on 6-Nov-2008

Here at J. Boye 2008 in Denmark, yesterday we held the 3rd-annual Web Idol ... Continue Reading

Janus Boye

SharePoint 2007 SP2 is coming

Added By Janus Boye on 26-Oct-2008

On Friday Microsoft announced a few interesting details on the next service pack for SharePoint. ... Continue Reading

Kas Thomas

Rest in Peace, Java 1.4

Added By Kas Thomas on 25-Oct-2008

October 30 marks what could be a bitter-sweet day for Java aficionados ... Continue Reading

Tony Byrne

When the project honeymoon ends

Added By Tony Byrne on 24-Oct-2008

I've been advising a large enterprise in the midst of a somewhat complex Web CMS and Component Content Management implementation ... Continue Reading

Tony Byrne

Kevin Cochrane spices up Day Software

Added By Tony Byrne on 23-Oct-2008

Web CMS vendor Day Software announced earlier this week that Kevin Cochrane had signed on as Chief Marketing Officer ... Continue Reading

Tony Byrne

Hope to see you in Denmark

Added By Tony Byrne on 17-Oct-2008

We're looking forward very much to the annual J. Boye conference in Aarhus, Denmark during the first week in November, because ... Continue Reading

Alan Pelz-Sharpe

In praise of user group meetings

Added By Alan Pelz-Sharpe on 16-Oct-2008

I have decided that I love user group meetings, and I want to go to more, so please invite me to yours... ... Continue Reading

Tony Byrne

When your CMS has Roles, but not Groups

Added By Tony Byrne on 14-Oct-2008

At a client meeting this morning, I was reminded that the Percussion Rhythmyx Web CMS supports roles, but not groups. ... Continue Reading

Tony Byrne

We release The Web CMS Report 2009

Added By Tony Byrne on 9-Oct-2008

The Web CMS Report 2009 is bigger, better, and dare I say, badder than the fourteen previous editions ... Continue Reading

Theresa Regli

Should IAs be building applications without engineers?

Added By Theresa Regli on 8-Oct-2008

A former colleague of mine, one of the smartest engineers I have ever had the pleasure of working with, recently attended "developer training" for WCM vendor ... Continue Reading

Tony Byrne

Making technology investments in tough times

Added By Tony Byrne on 2-Oct-2008

As bailouts become a global phenomenon, it's time to review what this all means for you, the technology buyer ... Continue Reading

Kas Thomas

Microsoft to support jQuery 24/7

Added By Kas Thomas on 1-Oct-2008

Ordinarily, the last company on earth I'd expect to support open-source JavaScript libraries is Microsoft ... Continue Reading

Kas Thomas

Is CMIS RESTful? Or merely HYPEful?

Added By Kas Thomas on 30-Sep-2008

Not long ago I bloggged about the newly announced Content Management Interoperability Services specification, which is ... Continue Reading

Alan Pelz-Sharpe

Three continents, one SharePoint story

Added By Alan Pelz-Sharpe on 25-Sep-2008

SharePoint has been on my mind a lot recently, not least because we have been undertaking ... Continue Reading

Kas Thomas

Ignore usability testing at your own peril

Added By Kas Thomas on 24-Sep-2008

Most content management professionals know very well the importance of user-based acceptance testing, and understand the high stakes involved ... Continue Reading

Tony Byrne

Intranet goodness times two

Added By Tony Byrne on 23-Sep-2008

In the crush to support public websites, I think (too) many Web CMS vendors are ignoring Intranet scenarios ... Continue Reading

Tony Byrne

Talking web content management on DM Radio

Added By Tony Byrne on 19-Sep-2008

Yesterday I had the opportunity to participate in "DM Radio" -- an hour-long chat organized by DM Review magazine ... Continue Reading

Adriaan Bloem

Tridion developer skill set

Added By Adriaan Bloem on 13-Sep-2008

I came across this job opening, which roughly translates as, "Wanted: Tridion developer. Must know everything (and then some)." ... Continue Reading

Tony Byrne

Decoupled Web CMS vendors have not disappeared

Added By Tony Byrne on 12-Sep-2008

Over the past two years, Web Content Management vendors have fallen over themselves to provide more interactive services on the front ends of websites ... Continue Reading

Adriaan Bloem

Meet us in Utrecht next week

Added By Adriaan Bloem on 12-Sep-2008

If you're a regular reader of this blog -- or our various reports -- the HartmanEVENT 2008 in Utrecht, The Netherlands next week ... Continue Reading

Kas Thomas

CMIS - the new Lingua Franca of ECM?

Added By Kas Thomas on 10-Sep-2008

It's often said that the great thing about industry standards is that there are so many of them. Now we have one more ... Continue Reading

Tony Byrne

No longer blaming the CMS for United's stock plunge

Added By Tony Byrne on 8-Sep-2008

What happens when Google calls old pages "news "? ... Continue Reading

Kas Thomas

How fast will Chrome tarnish?

Added By Kas Thomas on 2-Sep-2008

It's too soon to know what to make of Google's new Chrome browser (I've only been hammering on it a short time), but I have to admit I was disappointed ... Continue Reading

Alan Pelz-Sharpe

Virtual SharePoint?

Added By Alan Pelz-Sharpe on 28-Aug-2008

Last week Microsoft announced new licensing arrangement for its products, including SharePoint Server 2007 ... Continue Reading

Tony Byrne

Omniture and the Business Intelligence - Web Analytics divide

Added By Tony Byrne on 21-Aug-2008

At the TDWI Summit this week, I had the opportunity to talk about Web Analytics with enterprise Business Intelligence (BI) execs ... Continue Reading

Jarrod Gingras

Marqui de Sale

Added By Jarrod Gingras on 19-Aug-2008

A few weeks ago, I questioned whether the SaaS Web CMS vendor Marqui was "going belly up"... ... Continue Reading

Kas Thomas

Quick: what do Joomla!, Drupal, and WordPress have in common?

Added By Kas Thomas on 18-Aug-2008

Big Blue recently released its IBM Internet Security Systems X-Force 2008 Mid-Year Trend Statistics report ... Continue Reading

Tony Byrne

Cold Banana?

Added By Tony Byrne on 5-Aug-2008

We've been following Web CMS vendor Hot Banana for some time now ... Continue Reading

Theresa Regli

Join us in Copenhagen and London for search, IA and more....

Added By Theresa Regli on 4-Aug-2008

I'm thrilled to invite you to two seminars and a full-day conference on enterprise search, findability and information architecture, taking place next month in the wonderful cities of Copenhagen and London ... Continue Reading

Alan Pelz-Sharpe

Apache in the Outer Hebrides

Added By Alan Pelz-Sharpe on 31-Jul-2008

As we enter the peak of the vacation season, those of us fortunate enough leave the rat race and head off to distant shores. And it was whilst on a very distant shore this past week that I came across an advertisement that stopped me dead in my tracks ... Continue Reading

Kas Thomas

Three years later, Day CQ 5 is still almost ready

Added By Kas Thomas on 31-Jul-2008

We've mentioned in the past the agonizingly long buildup to the release of Version 5 of Day Communiqué. The product's lackluster user interface remains a glaring sore point in what is otherwise a very capable and elegantly architected (if pricey) WCM platform ... Continue Reading

Adriaan Bloem

Stop the Presses: the Word is out

Added By Adriaan Bloem on 30-Jul-2008

WordPress version 2.6 was released two weeks ago, and as I reviewed 2.5 for the Enterprise Social Software Report 2008, I was eager to run it through its paces ... Continue Reading

Jarrod Gingras

Introducing our new Online Education series

Added By Jarrod Gingras on 29-Jul-2008

We're excited to introduce a new offering - Online Education - for those interested in learning the fundamentals of content technologies. Today we debut our WCM course ... Continue Reading

Kas Thomas

Interwoven prospers as Vignette continues to bleed

Added By Kas Thomas on 25-Jul-2008

Vignette and Interwoven have released their second-quarter 2008 results, and it's a study in contrasts ... Continue Reading

Janus Boye

No easy upgrade for Sitecore customers

Added By Janus Boye on 24-Jul-2008

While Web CMS vendor Sitecore has been busy promoting the new user interface in its recently released Version 6, the company has attracted quite a bit of criticism from existing customers ... Continue Reading

Tony Byrne

A new (and wearable) Content Technologies Subway Map

Added By Tony Byrne on 23-Jul-2008

A new season brings an updated vendor map: ... Continue Reading

Kas Thomas

Web UI development: inherently slow?

Added By Kas Thomas on 22-Jul-2008

In a thoughtful post at JavaLobby, developer Ali Loghmani poses a simple but important question: Why is Web UI development so slow? ... Continue Reading

Tony Byrne

Start flossing your content now

Added By Tony Byrne on 22-Jul-2008

Nobody likes content migrations. But they're inevitable. Like trips to the dentist ... Continue Reading

Tony Byrne

We're looking to hire a Web Content Management Technology Analyst

Added By Tony Byrne on 14-Jul-2008

CMS Watch is looking for someone who suffers from a variant of our particular obsessive disorder: a passionate interest in how content technologies really work ... Continue Reading

Tony Byrne

Narrowcasting to your feed aggregator

Added By Tony Byrne on 11-Jul-2008

We're pleased that CMS Watch now covers ten different technologies, but I suspect that many of you take an interest in only one or two families of tools ... Continue Reading

Tony Byrne

Interwoven and the Gartner WCM MarketScope

Added By Tony Byrne on 11-Jul-2008

Gartner's recent "MarketScope for Web Content Management" has predictably garnered a lot of attention from vendors happy with their position in the ratings chart. I have a mixed reaction ... Continue Reading

Jarrod Gingras

SaaS Web CMS vendor Marqui going belly up?

Added By Jarrod Gingras on 11-Jul-2008

Recently, I was alerted to TechVibes' news that Marqui was in receivership... ... Continue Reading

Theresa Regli

Bam, WAM, thank you, DAM!

Added By Theresa Regli on 9-Jul-2008

Late last month I had the pleasure of attending the Henry Stewart Digital Asset Management Symposium in London, UK, where I presented a summary of our research recently ... Continue Reading

Kas Thomas

Adobe's brave new stack

Added By Kas Thomas on 8-Jul-2008

Over at the Adobe Developer Connection website, Belgian developer Sébastien Arbogast has posted an interesting article (a tutorial of sorts) on how to write next-generation web apps in Flex ... Continue Reading

Tony Byrne

White paper on SharePoint for public websites

Added By Tony Byrne on 2-Jul-2008

We've critiqued SharePoint's rather awkward web publishing capabilities in different evaluation reports (on Web CMS tools and SharePoint itself). But we also see customers who seek to deploy SharePoint for their public websites, either because ... Continue Reading

Kas Thomas

Oracle's new plan to save you money

Added By Kas Thomas on 23-Jun-2008

There's something vaguely Orwellian, at times, about the language that turns up in quarterly and annual reports ... Continue Reading

Jarrod Gingras

A Tale of Two Days at Web Content 2008

Added By Jarrod Gingras on 23-Jun-2008

Here are some wrap-up thoughts from a couple of days at the Web Content 2008 conference in Chicago last week. I thought there was a fascinating dichotomy between days 1 and 2 of the conference ... Continue Reading

Tony Byrne

Web CMS Thoughts from Gilbane Day One

Added By Tony Byrne on 19-Jun-2008

After participating in the first day of the Gilbane San Francisco conference yesterday, here some short observations in no particular order ... Continue Reading

Tony Byrne

Web CMS versus Social Software?

Added By Tony Byrne on 18-Jun-2008

People frequently ask me about where their Web Publishing efforts should end and Social Software begin. Like so many things, the answer is ... Continue Reading

Kas Thomas

Drupal, Mollom, and the Future of Blog Spam

Added By Kas Thomas on 11-Jun-2008

Is it just me, or has anyone else been struck by the lack of attention being paid to blog comment spam? ... Continue Reading

Tony Byrne

Hope to see you at the Enterprise 2.0 Conference...

Added By Tony Byrne on 5-Jun-2008

...which comes to Boston next week, 9-12 June. It's a "big tent" conference that seems to accommodate many different notions of things-2.0 ... Continue Reading

Theresa Regli

North Plains and Interwoven offer DAM SaaS service -- or do they?

Added By Theresa Regli on 4-Jun-2008

Software-as-a-Service has an especially strong case in the area of Digital Asset Management, where the buyer is often a marketing manager or creative team with a fixed monthly budget and little to no IT support. But not all SaaS is created equal ... Continue Reading

Janus Boye

Oracle erases criticism from their wiki

Added By Janus Boye on 2-Jun-2008

It might come as little surprise that Oracle is very actively moderating their Oracle wiki, but a recent blog entry reminded me just how important culture is to wiki adoption ... Continue Reading

Alan Pelz-Sharpe

CMS Watch Competition Winner

Added By Alan Pelz-Sharpe on 2-Jun-2008

You may remember a while back we launched our little competition to come up with a new name for our vendor positioning chart ... Continue Reading

Tony Byrne

Sitecore's new UI: We've seen this before...

Added By Tony Byrne on 29-May-2008

Sitecore is a very active Web CMS vendor with a tendency to adopt new technologies and techniques in advance of the rest of the market ... Continue Reading

Tony Byrne

Mediasurface acquired by Alterian

Added By Tony Byrne on 18-May-2008

We recently pointed out that UK-based Web CMS vendor Mediasurface was being courted, and now the suitor has revealed themselves: ... Continue Reading

Kas Thomas

Adobe woos Sun recruits to the Flex cause

Added By Kas Thomas on 18-May-2008

In an earlier post, I commented on the (undeclared) "VM war" that seems to be shaping up between Adobe and Sun Microsystems ... Continue Reading

Alan Pelz-Sharpe

Vendor criticism of CMS Watch

Added By Alan Pelz-Sharpe on 16-May-2008

As you know at CMS Watch we write critical product evaluations to help you avoid expensive procurement and deployment mistakes ... Continue Reading

Apoorv Durga

A caution about Drupal as a social software platform

Added By Apoorv Durga on 13-May-2008

The open source package Drupal is one of the few social publishing platforms built on top of a longstanding Web CM (WCM) system ... Continue Reading

Tony Byrne

Now more than ever, reading is not believing

Added By Tony Byrne on 13-May-2008

As a content producer, it has been fascinating to watch the evolution of channels where technology suppliers talk to technology customers ... Continue Reading

Kas Thomas

Reinventing the Java application server

Added By Kas Thomas on 6-May-2008

Just when you thought the Java application server market was pretty well saturated ... Continue Reading

Tony Byrne

Mediasurface for sale?

Added By Tony Byrne on 6-May-2008

I've been hearing various rumors recently about mid-market Web CMS vendors up for sale. If true, ... Continue Reading

Janus Boye

Budget time: How much should I set aside for software licenses?

Added By Janus Boye on 3-May-2008

When budget-building time comes up, many technology customers face the interesting question of how much money to put aside for new software licenses ... Continue Reading

Alan Pelz-Sharpe

Content Management - UK vs. US

Added By Alan Pelz-Sharpe on 2-May-2008